Very sad to see one of the nicer shops close. what happened to the good old days when you go to a nice candy shop and get candy?Somehow going to a Walmart or a Kohls goodbye good candy just isnt the same experience.
I tried the hot chocolate drink for the 1st time and it was very very rich in flavor like over the top rich like drinking the chocolate candy bar from the factory. I couldnt finish my drink because it was just way to rich could had added milk to it to calm down the chocolate.
The Kenwood Towne Center store has lost their up-scale touch. Despite few customers to serve, service assistants were brusque and had loose mask protocols -- often their noses were uncovered. Displays were messy, including the trays of fresh chocolates. Wet smears of hand sanitizer -- I hope -- were on the counter. Unfortunate. Ive shopped there for 20 years but no longer will.
I love the brick and mortar Godiva Chocolate stores...rather sad that I have to drive 45 minutes to Kenwood (Ohio) to find one to shop in....Chocolate is still fantastic but the selection of available items to purchase was dreadful...sigh
Great service here for sure - very friendly and helpful! They helped me select a box of eight truffles (size small box). While each truffle is a slightly different price based on weight, this 8 piece box cost about $17.50.I’m so glad Godiva brought back their large sized chocolate bars! But I will say that they only offer them in a limited amount of flavors.This place can get pricey, so sign up for their rewards club! As long as spend at least $10 every year you qualify for a free truffle every month! Also, check out their clearance section where they are trying to get rid of seasonal flavors. For instance, by November they’ve completely slashed the price on their Pumpkin truffles.I enjoy just about anything here. But my favorite chocolate bar is definitely Dark Chocolate Orange. The truffle I ever had was Cookie Butter - a seasonal truffle I’ve never gotten again. Sad day. But just about anything here is Rich and delicious!
This was my first visit to Godiva. Tyler was fantastic. He helped me to pick the perfect purchase for my boyfriend and built a wonderful rapport. It’s employees like him that make a company successful. Treat him to a trip to Vegas! Sign up for the reward card to get a free truffle per month (including one the day you sign up)- check out the chocolate chip cookie dough truffles..omg, yum!
It is Godiva. Where you can buy chocolate by the 1/4 lb. They freshly dip strawberries. And they have ice cream. Dark chocolate ice cream or vanilla. Or a swirl of course. It tasted so rich and decadent. I got the Godiva chocolate ice cream of course.
This place is so good, strike that, this place is Heavenly. They have all kinds of chocolate and just about any combination of chocolate you could want. They also have drinks like Im milkshake but its not actually a milkshake its more like a chocolate blend with ice and milk and I have to say it is to die for. I highly recommend this place although it is pricey.
Great location inside mall. Very nice staff and you get a ten percent discount with military ID.
Great chocolates. If you join the club you get a free tasty treat to taste every month. Also a birthday certificate.
I liked the chocolates. Bought a small box of chocolates. Bought some chocolate covered strawberries, and 2 parfaits. All the chocolates were good.
Love that I am able to buy just 1 or 2 pieces, so I am not tempted to go through a whole box, which you could buy as well. They have really dreamy chocolate frozen drinks if you were thinking of getting a mocha you may want to try instead.
Yum. The fresh dipped strawberries in your choice of milk, dark, or white chocolate. Pre-boxed variety chocolate for gifts. Counter of single chocolates.
Literally the best customer service I have ever got absolutely my favorite place to go . When ever I get down and out I run over to Godiva because lets face it this chocolate could probably cure cancer . And I always leave feeling like I just got a great deal keep it up the good work it has been noticed ☺️
As always, great service, great chocolate and got bonus points from the wife on getting her Godiva Chocolates for Valentines Day! Highly recommend the strawberries dipped in chocolate.
Delicious truffles!
They have a nice selection of dark chocolates and also some which are sugar free.
Got my free items for my birthday. Join the rewards program and get a free choc every mo.
The variety is amazing here! And the sales person was very personable.
Location permanently closed.
This place serves best choclate but the customer service is horrible. I bought a big truffle pack and I asked few questions to the assistant manager named sarah she was so bothered by that. It happened to me before few days by the same girl. Her attitude is worse. I think she dont like her job. None of the customers were satisfied by her act.
Love this place a great spot for a pick me up something new every visit love Kenwood plenty of parking great chocolates sweets ice cream too.
Always love walking into any Godiva store.
So much yummy chocolate. Well worth the drive.
I love their chocolate. Bought a mothers day gift box
Excellent chocolate. I like theyre not as sweet as most.
They were very nice and friendly!
Godiva is the Gold Standard of chocolates, and this shop gives away free samples! On the other hand they can afford to because everything is so darned expensive. Expensive but worth it...
Always top shelf chocolate 👌
The best chocolate you can get
Wonderful selections of the best chocolates ever!
Delicious chocolate worth the extra money.
Ok. It has been better
Way too pricey but the chocolate IS good.
Very good brand of chocolates, but not a good service.
Julia unfortunately has a negative attitude however the quality of service from the older lady and the products themselves still solidify my 5 star rating.
Chocolate is wonderful here.
Excellent chocolate..a little over priced, but perfect for Malls overall food court experience.
Delicious chocolate covered strawberries!
Theres a reason these expensive and thats because its just good.
The Kenwood store is usually a favorite. The store and the service has gone down tremendously. For a late Friday morning the case of individual pieces was only a quarter full. The young woman working had little interest in assisting as we requested service three times, during which she contiously checked her phone.
My favourite icecream!!!🍦
Awesome White Chocolate ice cream !! To die for😍😍🍦🍦🍦
High quality chocolate!
Good not overpriced
Great place, experience.
The price is cheaper than in Japan.
Great chocolate
Great chocolate. Nice store.
BEST HOT CHOCOLATE
They are taking away the free chocolate of the month.
So good
Awesome candy
Nice place
Good to visit
My wife loves it!!!
Yesssssss
Not what it was before 😒
Mmhmm chocolate
Nice
Tasty
Birthday chocolate!!!!!
Its Godiva