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California Closets - Cincinnati
3804 Edwards Rd, Cincinnati, OH 45209, United States
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California Closets - Cincinnati

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Bo
Review №1

Our experience with California Closets was superior! From our rep Kathy, who came out to our house for design and selection to Steve our installer, who did a fantastic job and had not 1 but 2 closets completed in 3 hours! Thank you for the attention to detail from start to finish!

Dr
Review №2

I met with several custom closet companies before deciding on California Closets to customize my master walk-in closet. The 3D Design Software made it easy to design and visualize. They were very professional and on time for every appointment. I was very impressed with the quality. The only downside was it took 3 months from the initial consultation to the final installation because they are so busy. I would highly recommend California Closets to anyone looking to upgrade their own closets.

As
Review №3

I had a great experience with California Closets! Our design consultant, Leah E., was knowledgeable and patience, as this was the first time I’ve had my closet professionally done. She took the time to listen, ask questions, and provided suggestions that I would have never thought of, for example the valet rod, which I love! In addition, she provided her both her phone number and email, and always responded quickly to my questions. The installer, Tom, did a wonderful job! I wasn’t able to be present during the installation; however Tom would text updates and sent me photos when the installation was completed. I highly recommend California Closets!

Da
Review №4

Had an excellent experience from start to finish. The design help worked with us to get exactly what we were looking for at a fraction of the cost of custom cabinetry. The installer even discovered a drawer that wasnt up to specs and came out later to replace it free of charge. Very pleased with all four closets they did for us

Da
Review №5

California Closets did an amazing job on our master bedroom closet. We did not have that much space, but California Closets designed a custom closet that is beautiful and perfectly functional, and maximized the use of our limited space. The entire experience was perfect, and we highly recommend them.

La
Review №6

When a staff member at our local California Closets team found out that my friend and I were starting a community-focused business with a mission to empower women, they offered to support us by providing the shoe/bag cubbies and merchandise shelving in our new space in Covington, KY. We were blown away by their generosity, and their entire team--from designer to scheduler to installers--made the process a dream. Our shelving is sturdy, sleek, and professional. Were so grateful to California Closets Cincinnati and are proud to feature shelving from a company that cares!

Ti
Review №7

I worked with Carly at California Closets to build a giant attic closet and a new closet for my husband. She did a great job and was very responsive. It was a unique project that took a lot of attention to detail to pull off and she was great to work with. The finished results were amazing! Thanks Carly!

ky
Review №8

California Closets was great to work with. Customer service was top notch, from sales to installation. They stand by their product and went to extra lengths to ensure that I was satisfied with the final product. Would recommend.

Si
Review №9

Great designer who worked with their CAD program to create a detailed design which worked perfectly. Installation was on time and quick. Price was worth the very good results.

He
Review №10

I used California Closets to design and install a custom pantry and mudroom. I specced this out with three different designers, and ultimately selected California Closets because of the amazing care and attention to detail that the CC designer, LauraLee, provided. Her amazing customer service lasted throughout the duration of the project. In the beginning, LauraLee took the time to evaluate my storage needs and recommend a custom solution that works perfectly. She listened to my feedback and concerns and helped through a couple design iterations until it was just right. She was responsive and communicative throughout the process, even checking in after the install was complete to make sure everything met our vision. I definitely want to come back and work with LauraLee again for future projects!

Wh
Review №11

We had a great experience with California Closets. We found the pricing high, but you get what you paid for. It was worth it...they were responsive, creative, and high quality throughout the process. We are very happy with the custom Murphy bed book shelf unit they created and installed. We will use them again.

Ca
Review №12

We started our relationship with California Closets on January 2nd, 2021 with an appointment scheduled for 10 am at the showroom in Cincinnati. Around 10:30 am the designer still had not arrived at the showroom, so we called him and he explained he had forgotten about the appointment. He finally arrived around 11 am.The installation was then scheduled for March 15th, 2021. The installers did not have the push to open mechanisms we had requested for the drawers with them. They called their shop and were told there were mechanisms available for pickup. However when they arrived back at the shop on that day they discovered the proper hardware was not available. We were told someone would contact us to arrange for the mechanisms to be installed.No one contacted us for months.Eventually we were told that the mechanisms would be installed on June 18th, 2021. When the technician arrived he called someone else and eventually it was determined that the technician did not have the correct parts with him. We were again told someone would contact us to arrange for the mechanisms to be installed.The installation was completed on July 16th, 2021.In between these various appointments we received virtually no information from anyone from California Closets.Needless to say we are very disappointed in the companys quality control as applied to their installations, as well as their poor customer service as demonstrated by the lack of communication and the delays in getting our installation completed in a timely manner.

Ri
Review №13

Great service, easy to work with, and a nice-looking final product

do
Review №14

I am very happy with my cabinets and floating shelf . installer was very courteous . i would definitely use California Closets again and will recommend your services to my friends

Ke
Review №15

We had a narrow walk-in closet that was a blank slate. We were unsure if we could afford a California Closets and what options were available. We decided to do a virtual consultation and are SO glad we did! LauraLee provided us with several designs in (and under!) our price range, based on our conversation about what needs we have for the space. She advised us very well on how to best use the space, and made the process from the consultation to the install so easy and efficient. All of this on top of being an absolute delight to work with! I never thought I would be excited to show guests my closet. Thank you to our designer, LauraLee, and our installer, Steve! California Closets is the only service I can truly rate 100% after a long remodel process.

Al
Review №16

My new closets are amazing and completely exceeded my expectations! I redid my walk in closet and had a washer and dryer installed with cabinets anove and to the side with a folding countertop. Love!!!!

Jo
Review №17

Custom designed my closet space then professionally installed the system. Very happy with product!

Re
Review №18

California Closet has done an excellent job designing and installing my home office. From start to finish they did an excellent job. LauraLee is experienced and patient with her clients. She offers advice based on the needs and budget of the client. It is such a pleasure to work with California Closets!

Ar
Review №19

There’s truly a first time for everything. I have never written a review (which is why my first will probably be too long), but I felt compelled to do so regarding my service and experience with California Closets. Not only was Carly (my designer) creative in ways I never could have been, she helped to make my house a home. What started out as a small closet system, quickly turned into a closet system, a media wall, and built in nooks throughout our home. No more shoes in the entryway, there’s a place for that! No more lost keys, random mail, or even darling art work from our toddler, there’s a place for that too. The functionality is one thing, the beauty, and exceptional custom feel is another. Our entire home renovations surrounded around the works of CC, and Carly’s clever designs.The designers rightfully receive a lot of credit. However the installers are professional, meticulous, and very passionate about their work, and should share in the accolades of raving clients such as myself! So thank you Brad, and the rest of the crew for making our very modest home feel like a million bucks!Wright Family

Je
Review №20

LauraLee and Teresa were very responsive and proactive in helping me find a solution to our existing installation’s needs. We wanted to amend the layout and LauraLee found us a simple, cost efficient solution very quickly. Thank you, California Closets!

Ca
Review №21

I had my master bedroom closet done today by California Closet. It’s beautiful! The company kept in touch with me from order placed to install. I’d highly recommend this company. Very professional and nice to deal with

Ou
Review №22

LauraLee followed the information I provided to her initially and presented me with solid designs that were ready to be fine tuned. Her ideas and suggestions were very much in line how I planned to use the spaces, giving great consideration to the practicality of where everything was placed. Our time at the design studio was focused, fun, and collaborative. In the end, by working so well together, we produced designs that are functional, luxurious, a little whimsical, and most of all, everything that I wanted. I cannot wait to get everything installed!

Su
Review №23

We had an awesome experience with California Closets. Leah was wonderful to work with, and the end result was a beautiful and functional master closet that met our needs perfectly.

NM
Review №24

Complete closet overall and installation of storage solutions. reasonably priced and product turned out fantastic. John was excellent to work with, very responsive. couldnt have asked for a better result.

Tr
Review №25

I built a custom home and used California Closets to finish all of my closets. The designer, Carly, was absolutely terrific, and accommodated all of my revision requests throughout the whole process. It was a very smooth process and I love the end result! I highly recommend Carly and California Closets if youre looking for organization, quality, value and professional design and install!

Ca
Review №26

We first used California Closets on our first build 35 years ago so we knew to expect an excellent product. But the closet designer and service were impeccable! Kathy B. totally understood our differing needs for each closet in our current build (and yet plan ahead for an eventual resale). I totally recommend this company and their designers!

An
Review №27

I have used California Closets for 4 homes; I would not use anyone else, ever closet they have designed for me is well thought out, a great use of space, and beautiful! The quality is outstanding; I look forward to doing a couple of more closets in my home in the near future!

De
Review №28

California Closets designed and installed closet systems in our pantry and our walk-in master closet. Kathy was very responsive to our calls, texts, and emails and we are quite happy with the final product. Their installer did a great job and we would use them again in the future.

ei
Review №29

This will be our third home where we have had California Closets installed. Every time they are professional and easy to work with. The material and accessory choices are top of the line. Carly is our amazing designer who I have really enjoyed working with. I am looking forward to working with her again on our next project, our office.

Re
Review №30

We have worked with Carly on several house projects...bedroom closets, kitchen pantry, entry closets. She is professional and super friendly to work with! She has great ideas and honest about the projects at hand! If you are trying to decide which company to complete your project, do yourself a favor and call California Closets... ask for Carly!

Al
Review №31

Great showroom. LauraLee did a great job making us feel welcome & answering all our questions. Highly recommended.

De
Review №32

Easy design process and seamless installation. Visit their showroom if you have a chance. It’s beautiful.

Ja
Review №33

I thought the process was really easy! LauraLee K. made it really easy to see the many choices and different design ideas! Jackson E did a great job on the installation and now that its in, I’m very happy with the results!

Mi
Review №34

I worked with LauraLee to add closets and shelves to my older home here in Cincinnati. Old homes come with small closests, after all. 😊LauraLee spent a lot of time measuring my space and considering every detail of what I needed. She proposed things I had never dreamed of (a built in vanity! Pull out shoe racks!) While still being considerate of our budget. I love our design, and I also love that she was patient with us as we went through a round of edits, too. I am thrilled that I got *exactly* what I wanted & dreamed of from the moment we bought this house!Then, our technicians, Steve and Travis, were fantastic. They arrived on time, wore masks, and worked quickly and quietly. I overheard them quietly discuss that the closet doors were cut wrong, and my heart stopped because I feared this would turn into a multi-day project. Well, I dont know what magic wand they waved, because they put their heads together and cleverly fixed that issue without even skipping a beat. They are wonderful! I wish I could work with them anytime I need a contractor to fix something in my house - ha!Overall I had a great experience. Im very happy with my new closet. I would whole-heartedly recommend California Closets to anyone who is trying to make the most of a small space. They have solved my organization issues and made my inner Konmari-nerd very happy.

An
Review №35

Carly Saluga is a talented designer and an absolute pleasure to work with. Her keen eye and attention to detail are top notch. In a line of work where revisions at times seem endless, her response time and organization are impeccable !

Ge
Review №36

California Closets did a great job from beginning to end. Everyone was helpful, responsive and friendly. We are very happy.

Gi
Review №37

The experience I had with California Closets was flawless. They help you design, purchase, build, and use the perfect organizational space. Regardless if you want a new closet, pantry space, home office, or whatever your dream is, they can help you with it! Best experience ever and I would most certainly use them again.

Be
Review №38

We have used CA Closets in two homes over the past 5 years and have had exceptional results every time. They have completed work in our kitchen, laundry room, garage, guest/hobby room, and family room. We love everything they have done! Working with our designer Lauralee has been seamless, professional and always just in sync with our needs. Installer Steve has done a tremendous job. Very professional and detail-oriented. We can’t say enough great things about this team. We highly recommend them.

Ei
Review №39

The best design process from conception to installation! They are top notch! We have designed a master bedroom closet that is now completely functional, a pantry that continues to stay organized after 2 years and a complete home office that is a pleasure to work in.

Su
Review №40

Leah was very prompt, friendly and efficient. She gave us ideas we hadnt thought about. We love our closet.

Li
Review №41

Lauralee Kavanagh has been great to work with and we are looking forward to our new office! Thank you.

Mi
Review №42

This is the second home I’ve used California Closets. Outstanding service from start to finish. Very reasonable pricing. They also do the little things that they’re competitor does not.

Ja
Review №43

Fantastic experience! I’ve had CC out twice and both projects were completed with zero hiccups. My closets now look great and are much more functional than before! Goodbye wire racks!

Ta
Review №44

If I could give zero stars, I would. My small and simple closet design and installation was originally scheduled to be completed by Easter. It’s still not done, nothing has changed from the original design, and they cannot get the installation correct. Additionally, they haven’t showed up for set and confirmed appointments. Buyer Beware! At these prices, you expect professionals and high quality. Be ready for disappointment.

As
Review №45

From the design process to the installation the team has been extremely professional and outstanding while keeping our preferences in mind. Not only are they beautiful/ great quality, they are also functional. We are very happy with our closets!

Ed
Review №46

This was the second time using California Closets to install closets. This time, just like a few years ago, was a pleasant experience. Everyone involved in the planning, scheduling an installation of the two closets we had done were very professional, very friendly and cordial. We are very pleased with the way the closets turned out. I highly recommend California Closets.

Ca
Review №47

Leah is great been working with my family for over 20 years and now helping me with my own home. Very professional and great vision

Da
Review №48

It was outstanding. Beverly Simon our designer was very helpful and had a lot of great suggestions. The young man who installed the closets was very thorough. He explained everything upfront and reviewed the design. He installed it very quickly and went over any questions I might have had. We could not be happier! I wish we had more closets in our house that CC could transform. We live in a 100-year old house and closet space is at a real premium.

Lo
Review №49

We just bought a new house - built 1905! In keeping with the style of the home, we wanted an area with built-in look shelves (it is an office) that would look nice. However, since it is not a public area, we wanted less expense. We got both. We asked for an estimate on a closet - we didnt think wed go with it at the time, we were going to live with what we had until we figured out what we wanted. The design was clearly so superior to what was there, we did the closet too!

Ja
Review №50

Everything was as expected, clean and quick. Highly recommend for any project from garage to storage room. And of course closets!

Am
Review №51

Took forever for materials to come in but I love my closet and service was great.

Re
Review №52

Best birthday gift to myself- a new walk-in closet! LauraLee Kavanaugh (Cincinnati, OH) made the process very seamless. I had a great experience from the consultation to the installation. I highly recommend California Closets.

Ma
Review №53

My husband and I had California Closets come and install new closet shelves after having some chimney leaking into our closet which did a lot of damage. They did a terrific job and I would highly recommend them.

Da
Review №54

The California Closets work has improved the look of my office leaps and bounds. The professionalism of the installers and the pricing of the products make the choice of California Closets one of the best I have made.

Ma
Review №55

Thoughtful planning, competitive pricing, diligent installation.

Em
Review №56

Professional, trustworthy company

Ro
Review №57

We love our California Closets. LauraLee was a fantastic designer and we really appreciate her guidance and attention to detail

Information
100 Photos
57 Comments
4.9 Rating
  • Address:3804 Edwards Rd, Cincinnati, OH 45209, United States
  • Site:https://californiaclosets.com/locations/northern-kentucky-cincinnati/cincinnati-showroom/?CC5=32008&CC6=30359&utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=IN025-M3-SR1
  • Phone:+1 513-793-3055
Categories
  • Interior designer
  • Cabinet maker
  • Cabinet store
  • Furniture maker
  • Remodeler
  • Shelving store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–3PM
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • Online estimates:Yes
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