I love Toyota and my salesman at Beechmont Toyota (Greg Hoodin) but find another dealership to deal with for your factory service, recalls and warranty work.Claiming service is not warranty related. Beware! 20k mile vehicle. They will ask you to sign a diagnostic charge waiver and then say they fixed it non warranty without asking. And charge you. Apparently power windows from toyota tundras malfunction in their tacks on all 4 windows in 20k miles and its not warranty work. 4 vehicles purchased and serviced at this dealership. No more money will be made off of this former customer.Last vehicle was a demo Highlander. Had damage to the rim and tire before purchased. They said they replaced it at the time of sale and the tire failed shortly thereafter. Same spot. Pretty sure the tire had been turned inward on the new rim so it wasn’t evident. Asked for proof of the tire replacement from time of sale. They said they don’t keep records on that. Beware!Same vehicle alignment was not right. Took it on to service and they used their lasers and said the alignment was out. Brought it back out and said the alignment wasn’t really out. Car pulled badly. Took it to a professional tire shop and they showed me the misalignment on the spot.Beware!

Very poor experience here. They did not do good work on my car, and they tried to charge an arm and a leg for a simple door repair. I took it down the street to another shop and literally saved over $800. Toyota charged me more to get the door panel off than the actual cost of the repair. They also failed to communicate with me the day I was supposed to pick up my car - and when I arrived, the people I worked with did not even acknowledge me... Overall garbage experience and I will never be returning to this location.

Hour is a long oil change but quality work..

Great cars, great Salesman (Andy Wiseman) great service.

Friendly people and good service! Thanks!

The staff are knowledge and didnt try to upsell. Honest. Nice waiting area and I was in and out in a timely manner

Always great people, great service, and quick!

Easy. Cannot say anything more appealing about a service department. Every step is handle by a friendly, informed professional

Excellent.

Terrific service! Great (and very patient) staff.

Warranty service completed on time and was explained well.

Friendly, fast service. Everyone was professional.

Excellent Customer Service! Stacey helped me get through the process quickly. Shes very friendly, knowledgable and solution-oriented. I didnt have my insurance card and she recommended I contact my agent and have them email it. Then she scanned it from my phone and we were all set! It took all of 15 minutes to set me up and on my way! Thanks, Toyota!

Always A Great Experience!

Very professional and quick service. Expensive if you arent under warranty.

Really fast, didnt wait long

Great experience and service. Didnt takea lot of time.

I cant complain.. but then our truck is under warranty plus still getting the free maintenance for the first 25k miles..The real tale will be told when that is over. But so far, so good.

My husband & I recently visited to look at cars and had a great experience. This is due to the fact that Anatolii Krychkevych greeted us as we walked in the door. He was incredibly knowledgeable about the vehicles that we were interested in and helpful with all of our questions.We felt very lucky to work with him and would highly recommend anyone that is interested in purchasing a Toyota to reach out to him for assistance.Thank You Anatolii!

I have my Camry serviced here. They do good work and are efficient.

Went in for our 20,000 mile service and it only took 30 minutes. Everyone is so nice and helpful and the facility is awesome!!

Very friendly staff, very accommodating. The times were unfortunately mixed up. They were still able to get me in immediately. I was out the door in less than 30 minutes. Wow, first toyota and im very impressed.

Fast services and very friendly. Always takes good care of my car.

Felt very safe from Covid.

I had by far THE best experience with this shop! I have had terrible and ok experiences with a dealership. But I can say 110% that this place is very honest which I greatly appreciate. I had a serious issue that could have costed me getting rid of my pride and joy. Stacy and chad were very upfront about what could happen. Luckily it all turned out ok but If it wasn’t for chads confidence I would have been driving a new vehicle by now. Thank you Stacy and chad! I’m breathing ok and you have gained a customer.

I received fast and courteous service.

Friendly employees here. Great service.

Very efficient.

Terri Hopkins is always so efficient!

Excellant service Excellant service people!!!

Fast and courteous!!!

Beechmont Toyota has super services and is pet friendly.

10:00 AM appointment for a new key. Yes, just a key. sorry it could be 5:00 PM before we get your Highlander finished. What a joke. Its a key.

Friendly, accommodating staff!