Made an appointment 2 weeks in advance. Showed up on my day off at the appointed time. Closed.Im sure they offer 5 star service, but i didnt have the pleasure of making it that far.I think 2 stars is being generous..

SUPER friendly! Also efficient. Great spot.

Great service every time Ive been there.

They were friendly, and helpful. All my questions were answered promptly, and accurately. It also doesnt hurt that I was offered donuts.

On point!!! Man for a dealership their pricing is very good. I went for a 4 wheel alignment. They checked it, came back and said that I needed a ball joint. They offered me a very fair rate to do it. The did alignment. Everything is amazing now.

They were quick with my alignment and were helpful in trying to get me somewhere quickly for tires that needed changed quickly I was unaware of. When they noticed they did not have my tires in stock they didnt push ordering them for me and instead recommended another store nearby for safety. I would highly recommend this team and we will be back!

Fast efficient reasonable full service!!!!

Came in for an oil change and found out my oil pan gasket was leaking. Not a big deal so I said ok fix it. They then informed me they are backed up and maybe can get to it on Thursday! I informed them this is my only car so I need to make an appointment because I cant leave my car! They replied we do not do appointments! So how do you call this a Quick lane then? Ended up going somewhere else same day! So in short want to keep your vehicle 4 days at least and wont do an appointment!

Cincinnati Quick Lane has done my oil changes quite a number of times. They have always been easy, quick, and inexpensive. I like how you pull your car up and they take it from there. It doesent feel like a typical automotive place which is unpleasant. Highly recommend.

Very good service and nice people.

Super fast service.Experienced mechanicsA fair price for quality work.Loyalty program, get 4 oil changes and 5th one is free! 😀👍🏻Will be back in 5,000 mi

Went in for an oil change. Girl was very nice, but said they only do them by appointment now... so much for “Quick-Lane”???? The mechanic said (while standing in the lobby watching television), how busy they were. LOL. Somebody has pulled one over on the management!!!

Fast friendly and extremely reliable. Best price around for oil changes, tires and general auto needs. Top notch service and professionalism. I drive from Liberty Twp. to have my car serviced here. Its my go to mechanic.

Great service. Super fast and friendly.

I’ve been to Kings Quick Lane Tire & Auto Center a few times and have always been pleased with the oil change and the price with the coupon ($20). This last time, I show up with coupon in hand and I am told I need an appointment even though the coupon clearly states no appointment necessary. Basically I’m told to come back later. I make a separate trip, show up with several minutes to spare and was not able to get in on time because the Internet was down! What? Since when does it take the Internet to do an oil change? How about using a pad of paper and a pencil, write down the information and when the network comes back up enter what you need to in the computer. Not sure I’ll be back.

Price on the tires were attractive, given the promised rebate. Nevertheless, the service at the store was very poor. Even though I was the only client being serviced, it took them one and a half hours just to install 4 tires. In todays competitive world, I would consider this unacceptable.

I wasnt able to get my remote start working that I was TOLD by Ford was installed by Quick Lane. After going there without an appointment they immediately offered to look at things to help figure out what was going on. In the meantime found out they were not the ones who did the install. They still went above and beyond and fixed the problem (wasnt hooked up right by whoever did it) all for no charge. All employees were extremely courteous and helpful. Best experience ever at any place doing car service. 10 stars

20$ MORE for 10w30 oil change..... never had to pay a premium for getting a10w30 vs 5w30 oil change.feels like a scam. Ive always had to pay an extra charge for my engine taking an extra quart of oil, but nobody in 10 years had ever charged more due to the viscosity of my oil.....

Eli was an excellent host while i got new tires and brakes and rotors on my Ford van which i also purchased from the good fellows over at sales department. This type of leadership to comfort the Customer shows that a good employee will keep the Customer coming back. Great service Mr. Mcannally!

Took my truck in for a new alternator. Shop told me the battery was bad too, and charged me for both.I took the old battery home charged it and it was just fine. New Battery that was not needed, cost me over $100.Good mechanics, but they price gouge!!!

Very Professional. They wont push for any unnecessary repairs or part replacements. Going here for past 1.5 years.

Friendly, quick, and I liked that they answer all my questions

So far so good. The desk agent was curtious, kind and polite. Service on my vehicle was efficient and timely.

Highly satisfied with service and staff. Wait room is clean, comfortable, equipped with coffee, wifi, and snacks. A valuable addition to their wait room is a tv screen that updates you on the status of your service. Must visit. They truly value your business and will take care of you.

Eli was awesome. Attention to detail. And Professional. I will definitely be back. Thank you for the great service.

They have always been great, and have taken care of my car at every turn. I have taken my car there for years now, and completely satisfied with all of their work. I have, and will continue to recommend them for anyones car needs.

Everyone was friendly. The facility was clean. The wait time was minimal. I am very satisfied with the service I received. I brought my vehicle there after receiving horrible service from the dealership I purchased my car.

Quick and efficient. Never have a problem getting service done and super nice staff!

Fast, comfortable place to wait, fast service, reasonable pricing. The place is worth going out of your way for.

Just like the name says, the service was quick and the price was great. Going back this coming weekend to get my wife’s car serviced!

Love that we can get fast factory trained service and maintenance at a convenient location.

Great service and even better people. Kings Ford service department is sweet on!

Service is prompt, friendly and efficient. Always happy with the work done on my Ford Escape!

Went in to have them put air in tires and they did it, no questions asked. Nice convenience when the temps are in the single digits.

The techs here are to me the best you can get. As arnold says Ill be back

Friendly staff and reasonable price. They provide shuttle service as well so you can drop off the vehicle.

Very affordable and quick service.

Such amazing customer service! Timely and easy to track

The best all around service.

Fast friendly courteous

Reduced wait times now that you are allowed to schedule oil changes. Nice waiting areas with WiFi, coffee, fruit, etc. I believe their staff are friendly and caring, but sometimes the place is so busy for them to spend a reasonable amount of time with you.

Quick and friendly service. It will keep me coming back.

Great place, quick service, Starbucks...love the waiting area

Great service by Logan and John on my first visit yesterday. Will continue to go there for all my auto services.....

Great service and all the employees are very nice.

Stopped in to see about an oil change. Needed to set up an appointment; and the appointment was made. Will be going back in a couple of days.

Quick service. Staff extremely friendly.

Awesome place to service your vehicle!

They make it seem like they care about being thiefs but they just dont care. See attached reply. Husband replied to their response and there has been no reply.

Not happy if go get an appointment no more first come first served

Didnt wind up getting my brakes looked at here. Called the Sunday before I came in and they said they didnt do appointments that it was first come first serve. Show up on Tuesday at 7:30 am when they open and they said they didnt have any openings. Went to Monro Tire instead.

Quick and friendly service!

Fast, friendly and courteous

Quick, professional, and friendly.