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Ford Service Center
9555 Kings Auto Mall Rd, Cincinnati, OH 45249, United States
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Ford Service Center

Comments
Ke
Review №1

Bought a used F150. Sales department was great, especially Bryan Parsell, so I liked that.I would definitely NOT use the service department though. I took the F150 back there three times to have an issue with the parking break sticking fixed. At the end of my third visit, I walked out to the truck, which they had supposedly just fixed, & the parking break stuck again the very first time I applied it, while I was still sitting on their lot.To make matters worse, they told me Id have to pay another $210+ on top of what I had already paid them to fix the same problem. I dont think they had even correctly diagnosed the problem, but they wanted me to pay more & more money to fix it.Go to a private mechanic or the service department at a different Ford dealership, but do not have repairs made here.

Tr
Review №2

They do good work, though it can be difficult to reach someone.

Da
Review №3

Good technicians,good service writers, pleasant, professional. Dont oversell

Da
Review №4

Tom Ballinger our salesman and Andy was just awsome to work with. Great enviroment. I highly recomend if you need a vehicle go to KINGS FORD !

Ha
Review №5

They do good service

Ma
Review №6

Excellent service and follow through. Eric and the team are awesome and they that gel so nicely. We will go nowhere else now for car service and repairs.

Ka
Review №7

Passing through Cinn, car trouble, was treated first rate, car fixed and on my way. Thank you Woody Sanders Ford !!!!!!

St
Review №8

We needed recall work done. To make matters worse the actual problem that the recall would fix occurred (our door would not stay closed). Our local Ford dealer wanted to schedule us a week out. We couldnt wait this long so we called Kings Ford. They got us in the same day with no hassles. A loaner car was provided as well. The following day we got our car back without any further delay. Thank you Kings Ford!

Al
Review №9

Average for a dealer service department.

Ia
Review №10

Processed egg fake bagel

Information
5 Photos
10 Comments
3.8 Rating
  • Address:9555 Kings Auto Mall Rd, Cincinnati, OH 45249, United States
  • Site:https://kingsfordinc.com/service/?utm_source=GMBlisting&utm_medium=organic&utm_campaign=website
  • Phone:+1 855-491-6649
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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