Would recommend this crew and owner to anyone living in or traveling to Cincinnati. My daughter and I brought down in Cincinnati on 10-29-21 with my car overheating. We made it to this location and they had use up and going in less than 2 hours and that was staying passed closing time. This Arkansas mom thanks your crew from the bottom of my heart. Just one more thing triple A would answer my call.

Ok so i had to bring my car and proof that Car x did not do a satisfying job. The were to replace my Abs stuff, make a long story short I had to then after dealing with Car x abt the same issue they claimed was right NOPE I TOOK MY TRUCK TO BOB SUMERAL DOWNTOWN AND THEY REPLACED CAR X MESS UP, TOOK CAR X PIECE OFF MY TRUCK AND PUT THEIRS ALSO TOLD ME TO TAKE THE PIECE BACK TO CAR X LET THEM KNOW THE DEAL AND I DID. CREDIT MY ACCOUNT PLEASE CAR X MANAGEMENT. ALL CORRECT DOCUMENTATION WAS FAXED TO YOU PER YOUR EMPLOYEE MANGER DUDE AT THE FRONT DESK, ALSO I RETURNED YOU GUYS DEFECTED CAR PART . PER ME AND BOB SUMERAL. THANK YOU.NOW WORLD😊 UPDATE LATER IF I GET MY DUE CRÉDIT TO MY CHASE ACCOUNT PLEASE .

Had a GREAT experience with Scott & Mike (Shrimp) on Saturday 9/11/21. Had a flat tire & needed to get back to Illinois (5 hours away). They got me back on the road quickly & with great attitude. HIGHLY recommend!!!

Worst place I ever dealt with they stole all my tools out my car. Deck ripped out lied about bringing it in like that an I had proof AAA record all that b4 dropped off. I would never recommend that shop to my enemy

Scott was incredibly nice and helpful, got my issues taken care of quickly! Clean store, competent staff. Definitely will be back.

Got us in and taken care of pretty quickly, which is fantastic when youre far from home

Great experience with them in getting us in quickly and repairing our tire.Thank you!

Had to get a new battery (bought from Costco)installed got it done in 10 minutes with my appointment. And the cost is upfront. Would do business with them again.

I went to get my care and someone stole my speaker system out my car, no broken windows but my 12s and amp gone . do not go here their are thieves up there.

Fast service, friendly and affordable

I’ve gone here countless times and they are all so courteous and kind. Very diligent and helpful!! They all always work so hard and are very thorough with their checks and make explanations easy! Scott was great!!

Fun customer service, A -1 quality hard to find car mechanics, trustworthy precision and will return!

I had an oil change appointment made over the phone. When I arrived, my name was not in the system, but they added me on the spot. Right after me, a cute little girl walked in for an oil change also. They took her car right in, while I set there and watched. My oil change took about an hour... Good value through groupon.

Pleasent environment and work very efficiently was pleased with My Service and Price.

The staff is always super friendly! They don’t push for you to get unnecessary work done on your car, as I have experienced in other shops. From oils changes to simply putting air in my tires these guys are great and make time for me.

Staff is super friendly unlike the Norwood Location

Got a 4wheel alignment on my GMC Acadia Scott Got me in told me 45min to an hour and was done in 55min had time to Grab lunch and back to work on time Thanks scott

My favorite place where I take my car the service is great the staff is nice and affordable Thanks Scott and the staff for taking care of my car ✌🏾

Great service took time and got my Jeep Liberty back running rite for me.Also good service recommend any one check them out thanks again Car-X Tire & Auto 😀

These guys are awesome. They are real with you, helpful and dont overcharge. Great prices and good people.

Decent prices, friendly service.Bathroom light is completely broken - they are aware but havent fixed it...Didnt reset my cars oil change nag so I had to go back and have them do it.

Service was great! Scott made sure I left with no worries

Excellent service help me alot.. gave me great info on my vehicle..

They mastup my car and I had to sell my car an start all over again.They did not receive my car broken.An now I have no car . My name is Clarence Byrd.Cinxinnati Ohio

Omg they help me every time they are so fast and i been going for 2 years i live on the other side.. Of town. And i. Will come every time just cause i know they going to take care of me ....... Mike worked on my car he is awesome and brindle owens. Is great....

This car shop is the best shop I have ever been to. Kyle was extremely helpful, he did not talk down to me because I am a woman as we know a lot of mechanics do. He explained to me what needed to be done and helped me decided what was priority. My car was extremely difficult and had to be brought back 4 times. Kyle was more upset about it then i was And he bent over backwards to make sure it was fixed and i wasnt inconvenienced anymore. He even called in reinforcements when he couldn’t figure out what my car was doing. I call him and he knows who I am. I was getting ready to go on a road trip and he got me in to give my car the once over just to calm my nerves. I recommend this shop to everyone!!! All the mechanics there take pride in their work and will do whatever they can to make the customer happy. Eat experience ever!!!

They’ve serviced all my cars the past few years always get me in and out in timely manner.

They never have my appointment even though I get a confirmation email and then I have to wait for a filter. Then I got charged twice as much as normal. I wont be going back.

Very good n fast service

I brought in my car to get fixed as the check engine light was on they told me they did an inspection and that nothing was wrong with the car. I asked to check again because I had known it at-least had an oil leak and issues with the spark plugs from another mechanic. After checking it again they confirmed that there was an oil leak and the spark plugs were burnt and that it would cost $1000. I decided to only fix the oil leak for $670 but asked them to check again for any other issues because I could barely afford fixing the oil leak, and they said no other issues. After it took 1 week to fix an issue that was meant to take 1 day. I picked up the car and after 20 minutes of driving it the check engine came back on. When I sent it back the next day they said that now the issue was that the car needs a new catalytic converter and that the part alone would cost me $1000. When I confronted the person I had been dealing with he claimed this is how it goes with fixing cars and you might not always know whats wrong. YOUR MECHANIC SHOULD REALLY KNOW WHAT IS WRONG WITH THE CAR THEY ARE FIXING. he also claimed that the car might have developed this problem during the 20 minute drive from CarX to my home. Would not recommend this place to anyone.Update: I contacted customer service several times; they are always unavailable. #Carxisascam

Lee and Team are always extremely service oriented and does right by the customer. Well done!

Good service at a reasonable price. No fear of getting ripped off, at least so far that’s my experience has been.If it’s something small, they’ll sometimes won’t even charge you. A couple times they fixed issues for free that other mechanics quoted $20 or more. The current manager, Cory is great.I recommend making an appointment first to save time.

The new guy Brendel was awesome. I had to bring my car in for some work axel, control arm etc. Also, i had to mention my brakes that was fixed about two months ago by Car-X had to bring my car back three times because of the same issue. Brendel was absolutely helpful and he made me want to come back to Car-X even after a bad experience.

Great service. Ronnie and Thomas are very nice guys, very patient with their customers. They offer comparable pricing to dealership mechanics and do a fantastic job

Friend of mine, Tom is the manager, he did excellent work in a decent timely manner. Went for replacing all 4 tires and he found that both tire rods needed to be changed before they snapped. Thank goodness because I have 4 children who depend on this car as well. Drives so much smoother and we feel safe now as well. Thanks Tommy

Great. Friendly, fair, & fast

Lance was awesome. He no longer works here. I will probably not come back. He is the only one who is honest about his work there. Every other time Ive been quoted a price its outrageous. Last time I was here, I didnt get work done because of the price. When I picked up my truck after hours. My door was not only unlocked, but it was open. With my keys sitting in the center console.

The Service people were very courteous.

Scott provided excellent customer service

Jonathan, the manager, is great. I took my car in for an oil change and he noticed a problem with the right front bearing and hub, which was likely due to a prior accident on that side. No one else had noticed it before, and he showed me the problem in person. He fixed it for a reasonable price and also took care of some tire issues I was having for free. Definitely recommend this place!

This Car-X shop is the BEST! Bill and his staff have been keeping my familys cars safe for more than ten years. Bill always has a smile, greets me by name & lets me know the best way to keep my car in great shape. His place is always clean, and he offers hot coffee, & today donuts. Bill and his staff let me know what the car needs done, how long it will take & is considerate of my time & budget. Always a friendly, knowledgeable and well qualified bunch of mechanics. Reliable, dependable service!

From the time I arrived this a.m until I left this location I received “the best” customer service one could ask for.Both the District Mgr&Asst Mgr were simply fantastic.!! Very knowledgeable,pleasant,and extremely helpful in getting my vehicle issues resolved. Thank you ! Job well done!

Excellent service and respectful staff

They didnt put my oil filter back on right and it cost me a car

Front left tire started making a funny sound this morning so took it in to get checked out. Jeff Tims was great - cheery attitude, respectful, listened to what I had to say, and gave me good advice. Turned out I needed my brake pads and rotors changed. Prices were very reasonable (shopped a little on Google to double check) and he made sure to apply their standard coupon. Didnt try to sell me anything else either which is always appreciated and helps me trust them. Turnaround time was also very reasonable - dropped off at 10, picked up at 4. Would definitely use them again!

The guy at the front desk was really cool and i was in and out of there, definitely going again and recommend

I wasnt really there to get my tires checked or an oil change, I met a private seller there that was selling his car, he used to work there and he used the car lifter so I could see how clean the vehicle was underneath. I didnt end up buying it, because the settlement the other guys insurance gave me wasnt enough to pay for what the guy wanted.However, if youre buying a used car, that be a great place to meet a private seller so the car could be lifted up and see how good or bad it has truly been taken car of!

I took my car in recently for a brake job. The manager Cory was super helpful, knowledgeable an very polite. they also did a great job for a reasonable price. I will definantly be back!!

Not the fastest. But they get the job done. Probably one of the better ones in the area.

Ok

From minor maintenance to major repairs, I have trusted Avondale Car-X for almost 2 decades! They are friendly, knowledgeable, observant, fair and efficient. The combination of expert work and reasonable pricing is very nice! And another plus, their online coupons make their prices even sweeter. We trust our familys cars with them and we always feel safer on the road because of them. Thank you, from a customer of 18 yrs now..

I have just left Car-X on Reading Road a happy customer once again. They have been my go-to car repair shop since I moved here in 2007, and have worked on my Jeep, Mini Cooper and Saabs. The manager, Bill, is one of the nicest guys youll ever meet - honest, upfront about repairs and associated costs and is genuinely concerned about each customer and their safety, should your car need something major. He treats you like you are a family member. The staff there has always been accommodating, helpful, friendly and knowledgeable. Anything from oil changes, tires, front end work, exhausts - you name it - these guys here are just some of the best. I cant say enough good things about them, and NO - Im not related or married to anyone there. This is a true, honest review from a real customer. I have a choice as to where I bring my car, and I always take it to Car-X on Reading. You should, too.

Just wanted to give KUDOS!!!Had my car worked on 8/25/15. Thought I had an Alternator issue and it turned out to be a much larger issue with AC Compressor. I really needed to get my car in and out before end of work that day. I was not able to have it on the lot when they opened, instead I had to drop it off around 10:30 am. Bill was great in that he and his team pushed to have it ready by the time I got off work. My car is running great with ice cold air. I would recommend Bill and his team to anyone.They are Rock Stars!

New Management is Awesome here I recommend to come here Beautiful place very professional.Manager Cory Sickles and Service Manager Thomas Clements and rest of the crew keep up the good work.Thank You guys so much for the awesome service.God bless

This location wouldnt be my first choice,I was in a pinch.

Called to make an appointment to get my oil changed and they ensured me they’d be able to get me in and out. It took them an hour just to get to my car and check it out, making my total time spent there an hour and a half just for an oil change. The staff was nice enough to me but I witnessed them being inappropriate and rude to another customer who was not happy with her service. I asked if I could have a cup of water because I was parched after waiting for so long, and they told me I could go to the drive thru gas station across the street in a bad neighborhood. The ironic part is their walls are lined with “Dedication to Customer Service” plaques. This all being said, I got what I went there for, and my car seems to be working fine after the oil change.

Very fast and friendly service. My first visit for an oil change and I will return for other car care services. Bill was very professional. Thank you.

The manager Bill is very kind and extremely helpful. He goes above and beyond to ensure that customers are satisfied with their service. I appreciated all of his efforts and will continue to take my car here for any auto servicing needs.

Every time I go to CarX they are professional, friendly and honest. The techs do great work and they are consistently doing quick, efficient work to my car for a reasonable price. They had to get a special tool to fix my car and they didn’t charge me a dime for it. Whereas a dealership would charge me an arm and a leg for subpar service. Thank you CarX!

They were very accommodating and customer service was excellent. This was my first time being a customer however it wont be my last.Lisha L.

I took my grandmother their service and service was spectacular the service manager Tommy helped and plenty of ways

So I called and asked upon arrival about time and was assured it would move quickly HOWEVER 1.5hrs later Im still here yet walk in non appointment oil changes leaves in 20 mins WHEN I confront this I get them saying they had appointments which the customers were right there telling me they did not and said he was doing good time on getting 2 tires plugged and put one on the rim again. I still am waiting as I write this for 1 tire to be plugged and pit back on. Oh and theres no coffee.***Full Disclosure They DID NOT charge me anything!!!! I let them know I was not complaining to get a discount and would pay but they did not want me to and we even left on a positive note. I really want to like this place even though I was frustrated maybe 1hr 20mins is reasonable IDK. They obviously do quick oil changes though. ****

Friendly service. Had me in and out quickly with a new tire at a great price. Would recommend!

I stopped in because I was trying to sell my car to a guy and the license plate bolts were rusted on. Having already failed to get them off myself and desperate to complete the sale and get on with my day, I stopped in to ask for help. The guy behind the desk promptly grabbed a vise-wrench from the garage and had them off within a minute. I really appreciate the help even though I wasnt there for service.

Been going there for years and I was never disappointed with the service. Bills a great guy and gives you an estimate before he repairs anything on your car. Highly recommend it also for the location.

I am a woman and always taken my cars here for an oil change for the past 8 years. Cant beat the $20 oil change. Great fast service!

Went in for (1) TPMS sensor that I needed replaced, took them two hours and still didnt fix it. Then referred me to a different location and forgot to put the old one back in my car (you need the old one to program the new one). After a long day it still wasnt fixed and I have to wait until Monday. This Car-X somehow managed to screw me two times with such a simple fix. I will be doing it myself next time and never going back there again.

Fast and efficient

I was referred to this particular Car X for the great customer service that they provide and I must say I was not disappointed they truly do go the extra mile.

Car-x has it all. Oil changes, tires and everything else. Convenient locations, quick service and reasonable prices!

The people there are very unprofessional!! Last Wednesday, my car cannot turn on, I went to CarX. The people there told me the starter is broken, I agreed to replace it for $640. However, two days later, my car cannot turn on again. I went there again, and this time the guy told me its the battery issue. I think I was fooled by them. Whats worse, after the replacement of the battery, I didnt feel like they fixed my car, I need to go to another repair shop tomorrow to re-check my car. I shared my experience with friends, they are all shocked! Is this the way CarX makes money?? I think this is cheating money!!

They did everything they could to fix my car and only charged me for a diagnosis when it turned out it was too much to fix; didnt even get mad when it took me 2 weeks to get it towed away from their lot. Super helpful, definitely recommended

Definitely on point

This is the worst franchise, and i am beginning to think that they hand pick their mechanics. Right in the middle of African american community. This people do not have one single minority employee. I have been going there for almost 10yrs. Everything single time i expect a better treatment but its always the same results. I went there last time to change oil, they billed me and never changed my oil. I drove for hours before finding out. .......they have a new manager. He wants to restore the sites reputation.

This is my place!🤗🖤

One star is the lowest you can put, these guys are horrible. 3 times i went in for an oil change, 3 times i was turned away. If every bay was full i could understand. However im watching a 2 people in uniform standing at their toolbox. One playing angry birds. A car shop is gonna be a lil messy but the lobby should be clean. Save your time and give your money to a real mechanic.

Same day oil change, in good time

Carx is my first choice on oil changes I take my cars to them on regular basis

I cannot thank the store manager enough, Ronny Morgan. I was in a bind last wkend of March2020- tires in our Flex were so worn out they could compromise safety. The replacement tires needed were not in stock, Ronny called their supplier and 3 hrs after, they were delivered, installed and road-tested. You and your crew are a credit to your trade, Ronny!

Great service and reasonable pricing. Keep up the great service guys

Stay away from this location the mechanics are horrible and lazy the one worker was high on meth or something rip off stay away

Answered my questions; informative

Quick service with overall inspection

Terrible customer service. Paid to have my right rear wheel bearing replaced, and it was replaced with a defective part. My car sounds worse now than it did before I brought it in for service. Will not be returning.

Very nice fast and does great work

I had a complex catalyst-exhaust pipe job, needing them to loosen rusted studs that hadnt been touched in the 16 yrs I owned my van. And located wherd access was poor.they did a great job.

I have already recommended people to CarX of University/Clifton. CarX has been my one-stop car repair shop for the past 10 years. I like the manager Bill... good old guy! Sometimes the news isnt always good but whose fault is that?I have never been forced to buy any service... I was just told what appears to be wrong at the time I got estimates... it is then up to the individual to make up their own mind as to what they want CarX to fix!

I went in to get a punctured tyre fixed. I was charged $25 for the patch and was told that if the patch didnt hold I could buy a new tyre from them and have it installed without having to pay for the labor charges.The patch came off the next day while I was driving and car-x auto said I could get an economy tyre for $125. I checked online and the good quality tyres were for $86, let alone the economy tyres.Then I went to the official Honda service center and they put another patch for $14. This patch has been holding well for the past month even with highway driving.So all in all I had a bad experience in both pricing and service

Excellent service! Above and beyond!!

Honest and able. What more do you need?

A gentleman named Lance or Larry went out of his way to help me out. Over all experience was great ...can recommend

Seen like a good place

Worst service in the city and believe me Ive had some bad service. They act as if there the only auto repair shop in town! From my experience they should be shut down nobody Should be subjected to service this subpar

Excellent service knowledgeable employees

I have had many great experiences with Car X.

Very Compassionate....

And it was all foggy fuse to honor the coupon they overcharge females Im just disappointed

Excellent service and were very accommodating with requests

Poor auto service and customer service, i will not be back

Horrible customer service.I had to constantly get someone’s attention to get an update on my car.No one explained what exactly was fixed on the car.I waited a total of 4 hours and 30 minutes.