user
AAA | Bob Sumerel Tire and Service - Cherry Grove
471 Ohio Pike, Cincinnati, OH 45255, United States
Appearance
AAA | Bob Sumerel Tire and Service - Cherry Grove
Comments
Ry
Review №1

Extremely satisfied with my recent wheels and tires purchase. Stewart provided excellent insight as I picked out tires and wheels for my old Ford pickup. He listened closely and understood the look I was going for. Im thrilled with the final result and have already received a lot of compliments!

Ja
Review №2

I trust the auto repair people here, and theyre always nice & professional. Several times theyve been so honest as to tell me nothing is wrong, or a cheaper repair fixes the problem. My only issue is it sometimes takes a while to get an appointment.

Je
Review №3

Service gave an estimated time of 2pm and at 5pm they still hadnt shown up. Cant seem to get answers from anyone, other than, dont worry theyre on their way, and theyll send you a text when theyre close. Ive called 3 separate times with no helpful response.

Gr
Review №4

Great place to do business, I needed an ezpass and they were able to sell me one, and awnser questions, and provide maps

Ph
Review №5

I pick up Amazon twice a week and the ladies are understanding and very nice

Mi
Review №6

We had another road assistance provider before today that failed us miserably. After waiting over three hours for a simple home jump of our car battery we went immediately to Sumerel Tires where they installed a new battery and fixed both a front and rear tire that had punctures. While there we signed up for AAA which will replace our former roadside assist provider. The staff were pleasant and the wait was shorter than we anticipated. Covid protection protocols were being followed so we felt safe. We are glad to be new members to AAA and the Sumerel service program. Good work from everyone.

Ke
Review №7

Great technicians to service the car and very experienced travel agents.

Do
Review №8

Went for a free oil change that is a perk with new aaa membership and told me to leave car all day or schedule appt for over 2 weeks later!

De
Review №9

The travel agent for road trips is the BESTEST

De
Review №10

Great experience and was able to get in and out with no wait. Staff was extremely helpful and respective.

Mi
Review №11

Booked our first trip with Tammy and received outstanding service. She answered all of our questions and went the extra mile to get us what we wanted at the best price. Recommend her and AAA travel to all our friends and family.

Mi
Review №12

Tour books and maps are great to have.

Jo
Review №13

Mechanic Jack was awesome and Stew definitely be back

Ci
Review №14

Its been 2 months and still havent heard from the agent at this location! If I could give then a 0 I would! Booked our cruise through vacations.com and got excellent service. Been a AAS member for 20 years and have never had such poor service.

Be
Review №15

I walked in to get a TripTik as our plans had changed. There was no wait and the lady who waited on me was exceedingly helpful. This was the first time I ever did a walk in as I usually order the TripTiks online or print them out myself. It was a great experience.

La
Review №16

The lady I spoke with was very pleasant and had a lot of wonderful information and ideas.

Am
Review №17

Great service and I trusted they would help me make the best decision for me

Da
Review №18

The lady who helped me was friendly and knowledgeable; she did a great job recommending a route and providing me with the appropriate maps.

Ka
Review №19

The ladies at AAA at Cherry Grove adways do a good job. The wait was a little long this time. We had four people in front of us needing service before they could get to us.

ma
Review №20

Wow waited an hour on a tow truck, was told they were ten miles away, thirty minutes later, was told it would be another hour...aaa? More like fffGreys towing was only ten minutes up the street.... Bravo prepaid service.....

Ru
Review №21

AAA NEEDS TO LIST LOCATIONS OPENING TIMES. Not all are open at 8 a.m., as listed on their site.....sure glad I called before I drove all the way to the Cherry Grove area.......

Jo
Review №22

The ladies at the Cherry Grove area are very, very helpful, Thank you!!

La
Review №23

Friendly service and excellent customer service!

Ga
Review №24

Very well pleased, good service

Ri
Review №25

Went there to pick up travel books

Jo
Review №26

Avoid this place if you can!!

am
Review №27

Great service

Th
Review №28

Timely service and caring people! Thank you!

Information
10 Photos
28 Comments
3.9 Rating
  • Address:471 Ohio Pike, Cincinnati, OH 45255, United States
  • Site:https://cluballiance.aaa.com/about/StoreDetails?id=BS138&utm_source=google&utm_medium=organic&utm_campaign=gmb&y_source=1_MTIzMTQ3ODQtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 513-388-4222
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations