Everything I come to this Walmart after work, they tell me they aren’t talking anymore cars… it’s only 6 and they close at 6… allow ppl to make appointments if you are short staff …

Kind people good prices

Service was friendly. The prices were fantastic! I will see them again.

Very very fast oil change. No waiting at all

I was treated very poorly by an associate had to call corporate to get the issue solved

Love these guys. They replaced my battery and the price was really good. Also I did not have to wait long. Thanks guys, highly recommend.

Lost my tires not once but TWICE. And not one person could tell me why. If you want to keep your sanity, do business elsewhere.

I had a flat tire at 5:00 on a Sunday without a spare and this was the only place that would help me. I talked to Cony and he was so helpful and kind in a not so great situation. I called him around 5:45 and asked if it was possible for someone to stick around after closing (6 pm) to change my tire. I’m so thankful for Cony and the team at this Walmart. I would be stranded without them and their kindness.

While Walmart has low prices and I got a good deal on a quality set of Yokohama tires, all the comments about the poor service level are accurate. I had to call four different times to get an appointment because the phone wasnt answered and they have no answering machine. While waiting I noticed many times when the phone would ring, no one was available to pick up or was too busy to. I had an appointment, and the install service took about an hour and 40 minutes which wasnt too bad. Unfortunately it took another 30 minutes for a person to free up to check me out. Then when I checked my vehicle, two of four tires had been installed improperly with the insides of the tires mounted to the outsides of the wheels. I brought the issue to their attention and in about another hour they had fixed the error. When I checked my car again before leaving, all 4 tires were different pressures and one was significantly over inflated to 43 psi vs. 32 as indicated on the paperwork. I deflated the over pressured tire myself and was on my way. Finally when I got home I noticed the paperwork said I came in with a missing lug nut. I am pretty confident I had them all to begin. At least when I checked that at home, I had all 20 lugs still installed so either I actually started with all of them, or they randomly had a matching used one for my vehicle lying around as a replacement.

They never answer there phone, never have what you want in stock

Did a fine job

Terrible, good luck getting in contact with customer service. Auto care center doesnt care.

Went to have all 4 tires replaced and received exceptional service, wait time was shorter than predicted and staff stayed late to make sure I could get my car back same day. Very grateful!

I called this location today and asked if they had the size tire to which I need for my vehicle, so I could potentially get tires from this location. The guy rudely told me that I did not have the right numbers (for my tire) and that there is other people here that he had to take care of and to ‘call back once I got the right numbers’ (I HAD THE RIGHT NUMBERS) and hung up on me! This is absolutely, positively disgusting and I have never been treated this way especially over the phone!

They have good prices, George isnt very good at looking people up in the computer. Every time he is there I have to take my paperwork in. They can be slow and not call you when they say they will. Heres the thing Walmart is known for long lines not paying workers very well. So you save a few bucks.When headed to Walmart auto center if you are in a hurry, plan ahead and leave your car there, pick it up later then promised. Go see a movie or go shopping. Works for me everytime. 4 tires came with lifetime rotation and balance, flat repair, Overall to sum it up, you have to pay, wether it in time, money, or blood sweat or tears, never a free lunch, never.

They did a good job. However my review is on the time. I came in for a oil change and one new tire. I came in as soon as they opened and waited almost 3 hrs !!!!!!!! There was several people in the back and only one car ahead of me ! I came here once before and waited over 4.5 hrs for a oil change!!! Never again !!!!!

Associate checked us in at 1:30, went to our car, scanned barcodes, and checked mileage. Informed us it would be about a 3- 3.5 hour wait. We tried calling the auto center at 5pm and no answer. Decided to go to dinner so not to drive all the way home and have to come back. Tried calling again after dinner at 6pm and again, no answer. Drove back to Walmart at 620pm only to find out they were unable to change our oil because they didnt have an oil filter for our 2016 Passat. They never tried to contact us once. Unacceptable customer service! Maybe try making sure you have an oil filter before I leave my car with you for 5 hours. Thanks for wasting my time.

Didnt tighten lug nuts all the way... Tire almost fell off going down Colerain ave

Tire center never answer their phone. Ill just take my money somewhere else.

Jerry,George, and Rich were very helpful and finished everything within 30 min . Oil change and tire !

I was told hour and half, they got me in and out. Tire tech was polite and cashier rang me out with a smile. They had various tires and displays for consumers to look out. Area was clean and the bench to wait is located in the middle, if you are waiting for a oil change.

If you need anything done that you cant do yourself, dont bother. I have a 2013 VW Jetta, which are overly complicated and pain to work on admittedly, but the technician who attempted to change my oil couldnt get to the oil filter, so I sat here for 2 and a half hours for no reason.I sat and watched all 3 bays sit empty for a good hour before they finally moved my car in, then I sat there for another 20 or so minutes before they moved my car out, just to tell me that the technician couldnt remove my oil filter, so no services were performed.The counter was extremely slow and the 3 people I talked to were all rude. But I guess I cant blame anyone who works at wal-mart for not caring about their job.The low prices are enticing, but unless you need something extremely simple done and dont mind waiting for an obnoxious amount of time, dont bother.

Easy goin ppl quick service

Extremely rude and very slow associates who make it very obvious that they dont want to deal with customers. Worst tire center in the tri state! Expect 5 to 6 hour, if not longer wait even when they tell you 2 to 3 hour wait!

Wont answer the phone.

Need to start answering their phones . Very inconvenient to keep having to call and no one is answering. All them workers for nothing

4th person in line told 4 hrs. Go pick up car in 6 and not finished. This place is trash

They got everything

Never answers the phone

Customer service was forgotten this day

Great