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NAPA Auto Parts - Borcherding Auto Parts Sharonville
11361 Mosteller Rd, Cincinnati, OH 45241, United States
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NAPA Auto Parts - Borcherding Auto Parts Sharonville
Comments
da
Review №1

They have what you need good service

Ch
Review №2

Thanks for your help! I was stranded and could not find industrial chain links anywhere. I had know idea you guys carried them. Thanks for getting me back on the road! They were also able to track down another part for me and have it ready at a Columbus location when I returned that evening.

La
Review №3

Had a Honda Pilot that would not start. Brought the old battery here, and Mike helped me out. Mike checked the old one to confirm it was done and gave me options on a new one. The one I wanted (based on Consumer Reports recommendation) was not in stock. Mike had a driver run to the hub (main warehouse) to get one. Got a AAA discount. When I came back to pick up the new battery, Mike saw me and ran it out to me.

Ma
Review №4

Amazing customer service was helped by a employee named Ray, got me exactly what I needed and saved me a ton of money with his knowledge and expertise!!

Je
Review №5

Very unprofessional management. Would rate 0 stars if I could. Do not recommend better off going to Pep Boys or Auto Zone they would value your time more than this place.

An
Review №6

From Ray my first contact over the phone with Richard when I arrived everyone was very nice and I had called numerous other companies to get nothing but lousy service and with little or no knowledge. I have found my new auto parts store thank you so much for help God bless

Mi
Review №7

Excellent service as always

Ro
Review №8

Nicole was very helpful

Ta
Review №9

Excellent Customer Service! Dealt with Mike one day and Lisa a day later and BOTH of them were great! Knowledgeable and professional. Perfect examples of how a customer would like to be treated when patronizing a business. Best of luck to the two of you. Thanks Guys and Gal!

Gr
Review №10

I need a connector for a headlight and one of my tail lights. Driving along I caught sight of this place and just decided to stop in.The fellow that welcome me was extremely courteous and helpful, even though he was new to the place. He found one of the parts that I needed and offer to order the other one. I wasnt quite sure if the tail light connector was the one I needed and he offered me to come around the counter to take a look at it. After looking at it neither of us were sure that that was the right one so he allow me to take a picture of the screen so I could compare that picture to the actual part in my car.By the way, the part that I purchased there was actually cheaper than I could find it anywhere online, so if the other part works I will definitely purchase it from them.

ni
Review №11

Always friendly, always knowledgeable, not like a regular parts counter. when you tell them you need a 21in windshield wiper they know what to do without having to year make and model u to death

Je
Review №12

Don’t shop here very unprofessional management.

Ch
Review №13

It is nice to buy auto parts from someone who knows a lot about them. I only work on my familys cars so getting suggestions is appreciated.

Ge
Review №14

Lisa was very helpful. Parts were in stock. Price was good. Recommend highly.

Pa
Review №15

Excellent! I had been to OReily, AutoZone, Smyth, and Pep boys. None of them could hang. Napa hooked me up. Ill save time and go there first next time.

Be
Review №16

Didnt have a large selection of motor oils in 5 quart jugs.

Ma
Review №17

NAPA always has been and always will be the best auto parts store. In my 35 years of maintaining my own vehicles, they have never let me down.

Ae
Review №18

Whenever I need a part for my Volvo, they can get it if not already in stock. Other parts stopped are ok. The only one on the same level as NAPA is KOI IN WEST CHESTER. CUSTOMER SVC is 2nd to none.

En
Review №19

Excellent service and excellent parts

Lo
Review №20

New warehouse full of parts and helpful staff

Ro
Review №21

Finally someone found me the right fuel cap to shut off my CEL.

Bb
Review №22

Napa has high quality car parts at reasonable prices. Very good experience.

Ra
Review №23

Fantastic they know their stuff

Ro
Review №24

Staff knows what is happening.. Good parts .

Br
Review №25

Its my go to parts store. They have a good selection and the employees actually know their inventory and parts in general...

Da
Review №26

Disappointing selection of products, and high prices. Better options are out there.

To
Review №27

Great service that really know whats going on

Jo
Review №28

Very good people I like that place

Pi
Review №29

Staff was very knowledgeable and helpful. Patience Galore!!!

Sc
Review №30

It is closed, they have relocated to Moesteller Rd.

Ch
Review №31

Good helpful people

Ro
Review №32

Makes Hydraulic hoses.

St
Review №33

They have the things u like and need

Ke
Review №34

Every nice people

Ch
Review №35

It sux

Ja
Review №36

Good

Ro
Review №37

Great staff!

SU
Review №38

Ok

Ge
Review №39

Fair prices

Information
9 Photos
39 Comments
Rating
  • Address:11361 Mosteller Rd, Cincinnati, OH 45241, United States
  • Site:https://napaonline.com/en/oh/cincinnati/store/27655?cid=pl_yext_jobber_BorcherdingAutoPartsSharonville_27655
  • Phone:+1 513-771-3725
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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