Go see Mike Garrison!! He did a phenomenal job helping me get my new ID.4! I’m in love with my car and he was helpful through the whole process. He answered all my questions in a timely manner and treated me with respect.

Amazing service! Bill Cullen is an amazing GM and went above and beyond to ensure I was taken care of. The service team is professional and friendly. Highly recommend.

Great people took well care of me. They are all so nice and put their customers first

If we could give more than five stars we would! We drove over five hours from Michigan to purchase a Jetta my husband found online. We worked with Mike, who was amazing and made the process super easy. He even showed up on his day off to finish the sale because that was the only day that worked for us to travel there. The sales manager was great to work with and made the process quick and easy. I’d highly recommend this dealership and would even consider making the 10 plus hour round trip to purchase another vehicle in the future. Thanks again, guys!

Scammers. False advertise certified pre-owned with exisiting issues and refuse to fix.GM does nothing to fix issue.

I had the BEST experience purchasing a new VW at Joseph VW! Martin was amazing and went above and beyond to ensure I was taken care of and answered all the questions I had. This was the smoothest and most painless car buying experience I’ve ever had! Would 100% recommend!

I bought a car from Joseph Volkswagen in 2017 because my father bought a car from them and had a good experience. Unfortunately my experience hasnt been as good. While my experience since buying the car has been mixed I havent had a situation that was bad enough to write a review until now. I had a battery that wasnt work and they said they couldnt fit me in until 2 and a half weeks which would be a very difficult amount of time to be without a car. Maybe theyre busy, but I would hope that they would make something work for cars that arent starting. Luckily I was able to get my car fixed at a different shop same day.

Have purchased two Jettas from Joseph VW of Cincinnati. Martin is an excellent salesperson and was pleasant and easy to work with. Highly recommend this dealership.

Bought a car from Martin about a month ago. Within a week, the check engine light came on and after getting a diagnostics test it said I needed a new intake manifold. I took it back to the shop, and luckily Martin was there to cover me and made sure I had gotten it done without charge since I had just bought the car. I definitely recommend getting your car from here! They make sure you don’t drive off with problems. And no I did not have a warranty on mine and they still covered it.

I would not recommend this service department. Terrible communication and prices. I had my car (which I originally purchased at this dealership) serviced about a month ago. I dropped it off around noon and they said it would be done that day. I brought my bike with so I could ride home and not have to wait around as they did not offer a loaner or ride service to me. After not hearing from them all afternoon, I decided to call around 5pm. They said it would not be ready until the next day as they had three mechanics out. I’m not sure how they didn’t know that when I dropped it off and why they didn’t call me to let me know. Any communication at all would have been much appreciated. Beyond that, they were still not able to offer a loaner car or ride service. The 10% discount they gave me for the inconvenience didn’t even cover my uber rides to and from work the next day. When I picked up the car after hours, they had not washed it and the check tire light that I asked them to investigate was still on. I also ordered a spare key for $150. Just went in to pick it up and get it programmed…they charged another $130 for the programming. Not once was I told about that cost. Who is going to order a key and not need it programmed! When I expressed my dissatisfaction, they didn’t not reciprocate any understanding or even an apology, just excuses. I will not be coming back. I do not trust them.

The BEST Service Center ever! Let me start by mentioning, I did not buy my car from Joseph Volkswagen and its not the closest Volkswagen dealership to my home, but I would and will travel back to this location again and again, as they have Customer Service down to a science. This is my second experience with Joseph Volkswagen and both, yep, both experiences were the same, AMAZING! So what makes them so awesome? How about the extremely kind and knowledgeable Service Consultants, to be specific Jerry N. He not only kept me informed while I waited, he also engaged me when the repair technicians had questions. Jerry was patient and explained all the completed work including the diagnostics performed. Oh and get this, they stuck to the timeline promised, gee what a concept, NOT! My appointment was for an oil change and tire rotation, however by the time I reached the dealership, a few new minor concerns also needed to be looked into and they took care of everything, within the 1-hour timeline, MIC DROP! Even as I was cashing out my bill and found myself with one more question, Reggie (service consultant) had no problems with answering my question. I want to personally thank all the individuals who took care of me and my car. It is such a pleasure working with a dealership that understands how to engage and take care of customers. Michelle Moore, 2019 Atlas.

This is how car buying should always be. Martin and the team were efficient, no pressure, fair and I’m delighted with my new car. Buy here with confidence!

An overall great experience. Patrick was kind, funny, and great to work with.Everyone was respectful and fair. We got a used Atlas and it is such a great vehicle!

Best place to purchase a Volkswagen. If you are planning to purchase a Volkswagen ask for Martin. He is unbelievable, and went above and beyond to make sure my Atlas was perfect. I live 3 hours away and he stayed in contact and was available when we arrived. He even fed my kids Chic-Fil-A. Very friendly, great sense of humor and easy to work with.

Martin is the best! Drove away with new car in about an hour. Good experiance all the way around.Matthew

Great dealership! I worked with Ed and he is a wonderful person. He worked on his day off to insure the deal would happen. I’m from Richmond, VA and all the transactions took place over the phone. Thanks for your hard work Ed and I really appreciate it. You have one happy customer!!

Great buying experience. I’ve always stayed away from dealerships, but everything was smooth with no pressure. Ed was very kind and straightforward

Bought a great car there! The people there are extremely nice and helpful! Definitely recommend Martin or Bill :)

Rest drove a vehicle and returned to the lot after and I sat in the veh with the AC on (15min), then left keys in veh and sat in my truck for another 10 min (25min now), salesman never came bk out and I didnt walk into the office. I left. May have bought as it was the exact veh Id been looking at. Disappointed. Never got a follow up phone call either. They had it as I filled it out to test drive.

Great service center and a great bunch of people working here. I have bought vehicles here and had vehicles serviced here. Bill and Greg did an excellent job taking care of my Jetta on my most recent trip. Not the closest dealership to my house but we still go because of the great service we receive.Thanks again for the great customer service.

Great people honest and easy to deal with. Went out of their way to help me while getting my car repaired.

I was trying to sell the car, but I found they reported wrong mileage to the carfax…. And now the Carfax showed my car has inconsistent mileage.

Good transaction with great personnel. Always could be quicker to get me out, however.

We just recently bought a car from Joseph Volkswagen and the experience was great! Everyone was being safe and wearing masks. They made sure we understood everything each step of the way and we are super happy with our new to us car! If youre shopping for a used Volkswagen I recommend Joseph Volkswagen and ask for Bob!

I would not recommend this service department. I needed my tire plugged and the service department broke my valve stem. When I got my Toureg back, the tire pressure sensor wouldnt read the tire pressure on that same tire. They gave me every excuse in the book why it wasnt their fault. (Including low battery of other three sensors even though they read fine) They made me pay over $200 to replace tire valve stem and sensor (because they are attached) even though that department broke it. I would never return. Staff is not knowledgeable either.The owner has corrected the situation.

Was easy enough to make a service appointment, but the staff doesn’t seem to have the time to keep the service waiting area clean, as there was used coffee cups in multiple places, and trash in the waiting area. There was also multiple employee’s not wearing their masks, which is a business mandate in Cincinnati. I believe wearing a mask below the nose doesn’t even count, as you’re just breathing right out your nose into the air... if someone needs their car serviced in order to do their essential grocery shopping, do they have to risk getting COVID-19 in order to do so? It’s a professionalism and respectful thing to do, to sanitize door handles, pens, and constantly maintain proper mask wearing, to protect other people, including when you’re on the phone or in the employee work areas...

This was one of the best car experiences I’ve ever had.Everyone was very friendly and welcoming.My sales guy Micheal is absolutely amazing and very genuine.He wasnt trying to sale me,he didn’t pressure me to buy something I didn’t want.He reminds you of a favorite uncle or your favorite teacher.I forgot my I’d at the Honda dealership and he drove me up their to get it!!It was an experience I won’t forget!Thank you to Micheal and the team for helping me get my brand new 2021 Jetta.And thank you to Jay for showing me all the ins and outs of the Jetta!!My car is absolute top of line and everything I wanted Mike made sure I got.

Friendly and efficient. Loved working with Martin, a great buying experience.

Jerry was ready for my service visit and all the service writers and Greg Bramble were very friendly. The time to complete the service was less than projected. I had a good place to sit and complete some work while waiting.I recommend Joseph VW for vehicle service.

Service department five star.... Everything was fully discussed. Staff worked extremely hard to make sure I was happy. Would definitely recommend.... Speak with Reggie ( Service advisor) or the service manager best believe you will be satisfied for sure.........

My 14 Passat TDIs check engine light came on while driving on a Friday; I set up an appointment online same night (very easy) and they were able to fit me in on the following Monday. Jerry, my service advisor, was great to deal with and my car was diagnosed and repaired under warranty in less than 3 hours. Smoothest dealer service experience to date. Thanks again Jerry and Joseph Volkswagen!P.S. they give out bags of cookies when you pick up your car!

Had a great car buying experience here the other day with the help of Ed Merrill and Aaron in finance. They were extremely helpful and patient throughout the process. And a big thank you to the attendant at the service station who let me have some free pizza. Lol anyway came away with a car I am proud to own and would recommend Ed as a salesman to anyone. Hope yall have a great holiday season!

Needed AdBlue in a hurry as I was going out of town, unfortunately the parts department was closed, but Bill helped me out big time by finding me some when they easily could have told me I was out of luck! When I am looking to trade in the spring, I will definitely be stopping by solely based on the customer service I received today.

Bill and Ed in sales are phenomenal and they have given me so much help while purchasing my new car. I have now bought four cars from the dealership, and I am totally impressed. Between their knowledge and “no pressure” buying, and the incredible service department, I will definitely be a lifetime customer!

Recently picked up a new Atlas and couldnt be happier with the entire process and service received. The entire Joseph VW team went above and beyond and look forward to another purchase down the road!

There were multiple employees walking around the dealership not wearing masks.I recently returned my leased vehicle that I had replaced two wheels at an approved shop and upon return of my vehicle I was charged $400 since the other two tires didn’t match. I didn’t even pay that much to get the two new tires.When I initially leased my vehicle it was a full day affair seriously took like 8 hours. This was very annoying to me considering I just bought a new car and it took about 2 hours at Joe Morgan Honda.I would not recommend Joseph Volkswagen.

Id been looking for a Mini Cooper for awhile and finally found the one I wanted here at VW. It was great because I didnt have to go to the dealer to buy the car, I was able to purchase it online and then I could have had it delivered but I had my husband drive me to pick it up. I got a great deal! Everyone was super responsive and friendly from my first email to the final signature on what little bit if paperwork I had to sign when I arrived for pickup. Even their website was friendly and easy to use Im very happy with the services and the car, definitely a Time saver buying a car here because I hate waiting around at car dealers and I did not have to do that here. Great job everyone! Thank you so much!

I have purchased many cars and have been selling them for decades. I can say with 100% certainty that BIll Cullen is one of the top sales managers I have met. You feel like you are doing business with a friend as seamless, low key approach is what industry needs more of as dealers would sell alot more cars!! If in the market for a new VW or one of the many well kept preowned brands, you owe it to your mental well being to give Bill and his team a shot as you wont be disappointed!!

This is an excellent dealership! From the start I was greeted and welcomed. All the staff was very nice and knowledgeable about their products. Ed was my salesman and was the best that I ever had. He and the rest of the team made my time there pleasurable and actually fun! The best part however, is that no one was pushy at all. Which I loved! And when I decided to purchase, they helped every step of the way. Which put my mind at ease. I will definitely be back!I love my new Tiguan! Best decision I ever made. Thanks, Joseph VW!

Excellent in every way. I enjoyed my experience. They are honest, straightforward, no bs, and treat their customers with respect. I would have no issues buying from them.

We were looking for a specific car and we found it at this dealership we live in another state. We had the pleasure to work with Mike Garrison and he made everything easy! We were able to complete everything threw phone calls and emails. Thanks Mike!

I was uncertain of what car would be the best fit, but Ed Merrill and Bill Cullen were true professional consultants. I highly recommend Joseph VW and plan to get my next vehicle there as well.

First time taking my car here for a tune up and everyone was professional and they did a great job. Will definitely come back!

STELLAR CUSTOMER SERVICE AND SALES! J. and Bill were great to work with. We called Joseph from Columbus looking for a specific car they had in online inventory after getting the run-around from MAG VW in Dublin who tried to shake down my son for more money after already agreeing to a sales price. J. was immediately empathetic and responsive. Working with his manager, Bill, they honored the the deal that MAG VW backed-out of. Additionally, they went the extra mile to personally deliver the car to our home in Columbus saving us a trip and time to Cincinnati. 5 star response and attention all the way and a great deal!! Will definetly buy there again.

Great selection and best price on VW in tri-state area hands down. Loved my experience and will purchase again in the future!

Awesome team. 5 stars are not enough. Polite, professional, courteous and a pleasure to work with.

Props to Rob Ledbetter. He assisted us every step of the way with our new 2017 Passat. Very polite and extremely accommodating the whole way through. Honest guys here, give them a try.

Best car purchasing experience Ive ever had. Very professional and well run dealership. I would definitely purchase here again and recommend to others.

Been a customer for years, and things are only getting better. Brian (Bryan?) in service has been a tremendous partner through this time. Questions and explanations are answered and provided clearly and frequently. Ill keep coming back - unless he quits, then Ill have to earn my trust with another. (Greg aint bad either...) Thanks again to the team.

Very good customer service. Quick and easy 30k mile service and they even added a nice scent to the car.

Best experience ever! I recommend first time and experienced buyers to go here. Easy process & great prices. Ask for Patrick, he’s absolutely the best. Very personal and treats you like a friend in the beginning and family in the end. I never felt like just another customer spending money. He makes sure your satisfied and doesn’t pressure you or care if he benefits from making a sale.

Knowledgeable and helpful staff with a great selection amazing price in low pressure sales environment! Ask for Bob Z! He and the sales manager Mike will take care of you!

Wonderful experience overall, staff was very friendly and made everything simple and enjoyable, if you are looking at a car at this dealer I highly recommend checking it out and thank you Ed for the wonderful service.

It was a great experience working with the team at Joseph Volkswagen of Cincinnati, the staff and Manager are great people and it was the best car buying experience I have ever had, I will definitely be doing business with them again and will recommend Joseph Volkswagen of Cincinnati to friends and family.

Recently moved to Cincinnati and worked with Suzanne Cullen today and had a phenomenal first time car buying experience. She was extremely knowledgeable and helpful thee entire time. Would definitely recommend working with Suzanne for anyone in the market for a Volkswagen !

They are extremely nice to work with.

I bought my car here and I go back for yearly oil changes. They do everything they can to make you feel welcome and taken care of. They are always polite and helpful. I have never had a bad experience here.

I recently purchased a vehicle from Josephs and was so impressed with the customer service from the salesman to the closing agent, I bought a vehicle for my daughter a few weeks later. The process was no pressure and the financing/final paperwork took less than 30 minutes. Everything was upfront and clear.I love both cars and would highly recommend this dealership to anyone who wants a friendly and efficient car buying experience. Specifically I recommend Robby Closson who led me to this dealership.

Leased a new VW atlas from Joseph VW on 1-25-2020. Ed Merrill was a pleasure to deal with. Very friendly, honest, and did a nice job educating us on the different trim levels. The car selection and leasing process were all hassle free . Like the small feel of the dealership. Friendly and honest staff.

I Bought a 2011 Volkswagen cc. I did not feel pressured into making decisions like I have in my past car buying experiences. Shout out to (Suzanne) she was vary sweet and helpful to me and my wife. Great place to buy a car!

Best dealership in Cincinnati! The employees are always happy to help and provide excellent service. The service department is great. Always reasonably priced and fast. Love my Jetta as well, such a well-built car.

Wonderful experience purchasing a new Atlas from Joseph VW. Our sales associate Ed Merrill was an absolute delight to work with, and he and his team bent over backwards finding an Atlas with the very specific specs that we were looking for. Great price too!

Came in from Chicago to see a Mk6 Golf R. Did a lot of research or Joseph VW beforehand and all expectations were met. Ed Merrill honored my requests with the car. He was amazing to work with and is really an all around honest and decent salesman.

Nice dealership, very low pressure shes environment. Its a nice change from a lot of other dealership. The only downside is that if you want to move on something, it may take a while. They asked me to come back instead of getting a car it that was blocked by another vehicle or two. Had I bought a Volkswagen, Id have bought from them. They were also the best price in Cincinnati.

Absolutely phenomenal people to buy a car from! We had bought our last 2 VW’s from a dealer local to us in northern Kentucky. After possibly the worst service we’ve ever witnessed, we decided to check out Joseph Volkswagen. WOW! All I have to say is the differences in the dealerships are night and day! They have our business for life. Everyone there is so helpful and kind. Every employee we encountered from sales, management, service and parts went above and beyond! Thank you guys so much for the wonderful experience! Bill, Mark, Mike, Patrick, Aaron and Stuart it was a pleasure working with you and meeting you. Thank you for setting us up in a sharp new Tiguan for our growing family!

They are very rude. Brian also tries to get smart with you. Reggie thinks he knows what is doing but doesn’t. They overcharge on everything. Go to the Fairfield Volkswagen FYI. Don’t waste time on Montgomery rd Volkswagen.

I went to Joseph VW stressed out to decide to lease or buy a new car. I worked with Robert Cullen & Rob Ledbetter, both did an absolutely amazing job! We’re very patient and worked with what I was comfortable with and found me a beautiful car! Definitely ask for them!

Steer away from this dealership. I was with my son, who was going to buy a brand new Tiguan, and dealing with Mike G. I had spoke with him 2 days before about coming down and working a deal on the car, but when I called him he had no idea who I was and had to reexplain everything. They brought the vehicle around but to our surprise it was the wrong car, we had even gave them the lot # to get the correct car. After a test drive and the correct car brought around we sat down to talk numbers. After he walked away for 20 minutes then came back we couldnt reach a deal. The sales manager came over but unfortunately for him the frustration from a 3 hour drive to their dealership and the unorganized sales staff had already set in. He worked with the numbers we had to offer for the new vehicle but was unable to reach our trade value. We have been in several dealerships during our lifetime and this dealership needs organization management classes. Very dissatisfied with the dealings STAY CLEAR!

Joseph VW has always provided us with top notch sales and service. We are a life long customer. Just purchased our 4th VW from Bill Cullen and the process was easy and quick.

Bought my first car here and Rob was extremely helpful. One of the biggest decisions Ive ever made felt super easy and I felt comfortable buying my car. The entire crew was super friendly.

Had an issue for 2 years with a wheel/tire on again and off again. Bought 2 “new” tires over the years too for the issue. Finally took it elsewhere and they fixed it in less than 20 min. Service was nice, but feel like I wasted over $800 in service and tires charges over the time that was a simple fix of cleaning the rim and putting brand new rubber on.

Great nice clean and the people was great Ill come back anytime

The staff at Joseph VW is top notch... friendly, professional and efficient.

I called into the sales department hoping they would be more helpful than the service department (I already had a bad experience at another dealer) to have my brand new car. I was put on a 20 minute hold and then forgotten about. When I called back into the service department they informed me they could not get me in for 2 weeks. I bought a brand new car so I wouldnt have to do this. Terrible customer service.

Rob helped us get a used e-golf when the dealership was sold out of the trim we wanted. So appreciative that the dealership went above and beyond to find us what we were looking for.

Recently purchased a tiguan and was very pleased with the sales department. Stopped by service and Robert was extremely helpful. Would highly recommend!!

My car buying experience was better than I could have ever hoped for. Rob, my salesman, was awesome. He was very responsive and always available to answer questions and address concerns. He was great at listening to what I really wanted and did an amazing job of getting the car that I wanted just how I wanted it. I would recommend Joseph VW, specifically Rob, to anyone looking.

Ed Merrill and the Used Car Manager Mark were absolutely fantastic to work with. It is evident that Ed has been doing this the right way for a while. The team was no-hassle and a pleasure to deal with. Ive bought cars from 5 different dealerships in Cincinnati and this is the best Ive felt walking out the door.

Great staff. Good prices. If you are in the market for a new Volkswagon, i highly recommend

Wonderful group of people. Easy to work with. Helpful not pushy. Rob Ledbetter was perfect. Love my new car! They made it easy.

Suzanne helped me so much to get a right vehicle for me. Since I was in Michigan and tried to get a car in Ohio for my sister, I had to do car shopping thru hundred of emails and phone calls. She was so helpful and thoughtful for everything. Payment was so right and all people were so helpful. Highly recommended!!

Suzanne Cullen was very helpful and responsive! I bought a car in Cincinnati and was able to drop off my lease from another state at Joseph VW without any hassle. It took all of 10 minutes. Thanks!

Saw Bill On TV and said I got to go check this guy out lol.went in spoke with Bill and had an excellent experience, Also got me a great deal on a nice new car. Would recommend this place to all my family and friends.

Amazing service. The man that assisted me (insert name when I find the card haha) went above and beyond to assist and be actually quite candid with me on my issues.

This dealership should be the poster dealer for the car buying experience! Like a previous review, I had to find, and negotiate a replacement vehicle for a relative. I found a vehicle on the Joseph website and sought additional information via email. I received an immediate response from Suzanne Cullen (on the weekend) with answers to all of my questions. Suzanne and I pretty much closed the deal via email exchanges, subject to my inspection of the vehicle.I went to Joseph the following Monday. Suzanne introduced me to Aaron Pardue, Sales Consultant. Absolutely no pressure, no unreasonable delays and no hassle dealing. We concluded the vehicle inspection, test drive and final pricing within 45 minutes. Done deal, thanks to the combined efforts of Suzanne, Aaron and Mike McFarland (Sales Manager).

Worked with Patrick throughout the process, and he was great! Got an awesome car and a good experience to go with it!!!

I just bought my daughter a car and the experience and service provided was top notch! No pressure just provided complete honesty and welcoming environment along with a kind business. Ask for Rob Ledbetter, he is the Goat!!

Rob Ledbetter is our sales rep. Super nice and straight forward. No games, just honesty..He listened to our needs and then took us right to the car we eventually decided on. I promise we are not related, but he did make us feel like family....

Awesome and friendly service

Suzanne and Rob are the best! I bought my 2017 pink beetle from Joseph Volkswagen and couldnt be more happy with my car buying experience (or my groovy car)!!!! Rob is so patient and kind. Suzanne took me cruising and answered all of my countless emails! They went out of their way to secure the limited edition car I wanted! I highly recommend this dealership! ✌peace, ❤love, volkswagen 🐞!!!!!!!

I’ve gotten all three of my cars from this dealership. Been going there for almost 10 years with all my service needs. They always do a great job.

Joseph manages to turn the new car buying experience around. It is customer friendly and such a nice change from what you expect. Their sales people do not call you 20 times a day and put pressure on you. They are laid back and really go out their way to simplify the experience for customers. If you are dreading your next new car purchase, give Joseph a try. Ask for Rob Ledbetter - he was a pleasure to deal with and really tries hard to make sure his customers are happy!! Thanks Rob

The moment I drove in the lot I was greeted by a friendly salesman, Bryan Pope. Bryan was helpful, not pushy, professional and knowledgeable the Touareg I was interested in driving. After a test drive and a little negotiations, we made a deal. The paperwork was easy and the I was out the door in less than an hour. Thanks

I went to Joseph to purchase a 2018 Passat. I asked Bill Cullen about Bob Bailey and I was told that he was off today. I told him about the relationship that I have with Bob and his wife (Kathy) and if I was mistreated that I would contact Bobs wife. Later on during a conversation with my salesperson he advised that he would see Bob at the Christmas party that evening. Shortly thereafter I took my car back into the facility at 8:00 a.m. because I was hearing this roaring sound and the car felt like it was not get any power. at 3:30 p.m. I received a call from a Mike and he told me that my car was ready and that they found nothing wrong with it. I asked why did it took so long to tell me nothing was wrong with my car when I brought it in at 8:00 a.m. Mike started yelling at me and I told him you are not going to yell at me and hung the phone up. I went to get my car and the young ladies were unable to locate my paperwork. Mike came out and said oh you dont like me, I looked at him and asked if my paperwork was ready. I went to locate Bob to tell him about it, again, I was told he was not there. The salesperson was available and told me I was getting ready to call you your license tags are here. I explained what happened to me and how rude I was treated. The Salesperson told me that he would make sure that Bill was told about the situation. Come to find out today, that Bob Bailey has not been with Volkswagen since August 2018. The staff especially Brian and the Service Manager has always been extremely nice to me over 9 years then they hire Mike and Im treated rudely it was borderline racist. I dont appreciate being lied to about Bob Bailey being off and he was no longer employed there. My car is still making those sounds and my job requires me to have a car and I cannot be without a car while they work on it, since they do not give loaners.

I had a great sales experience at Joseph. My sales person, Bryan Pope, was very helpful & straightforward with information about the vehicles I was considering. Once I decided to buy, he stayed beyond the closing time to go through the features of the car. Highly recommend!

Special thanks to Rob Ledbetter. He assisted us every step of the way with our buying of a used car for our son. He is a no pressure sales guy who went above and beyond to help us make a deal that was a win-win! So glad were able to work with Rob. While waiting for paperwork to process, we were greeted by everyone in the dealership, and offered drinks/ food. I would recommend this dealership and Rob to anyone looking to make a new/ used car purchase.

The service team at Joseph VW does a great job keeping you informed.

Aaron, Bill and Michael were phenomenal to work with! So extremely helpful and professional! Go see Joseph Volkswagen today for your next vehicle!!

Ed is the man! Bought a 2019 gti from him last year. He will take care of you!!

Everyone there was easy to work with. The whole experience was easy and smooth. Wasn’t pressured in any way and I feel like I got a good car for a good price. Rob Ledbetter was the salesman I worked with. I would recommend Rob and Joseph VW to anyone interested in one of their cars.