Steven Withers is an excellent salesman, he’s so patient and caring when it comes to his customers and only wants what’s best for us ! He had my car pulled up and ready for me to test drive once I arrived! I was in and out there in just under a few hours, he even helped me strap in mt car seat that I was having trouble with !
I had a stress free experience in purchasing my vehicle. Darrin Aden was really helpful and very professional. Darrin did check back with me to see if I was please with my purchase.I would recommend Darrin if someone is looking too purchasing a vehicle. Thanks Darrin keep up the excellent service.
I was lightly looking for a used mid sized SUV. I worked with Cory Withers. He was able to find exactly what I was looking for in my price range with an amazing warranty. Not only that, he made the process painless! Cant say enough great things.
I had an amazing experience when purchasing from Steven Withers! From the moment I stepped in the door, to the moment I walked out was a breeze. He made everything very easy, and was sure to explain anything I needed in detail. He was very attentive and I couldn’t be happier with my purchase! Thank you so much Steven!
Darrin was amazing in helping me search for my Traverse! He was very kind, enthusiastic and patient. I knew what I wanted and although it took a few months due to low inventory, Darrin kept in touch with me promising he would find what I was looking for. He was wonderful to work with and I’ll definitely be sending my family/friends his way if they are looking for a car!
Darrin Aden is a very efficient salesman! 10/10, I would recommend to anyone in the need of a car! :)
Excellent experience buying a used car here. I did not feel pressured or overwhelmed by the buying process. My salesman, Steven Withers was honest and easy to work with and walked me through the process and followed up with me on everything!!
I had a great experience as always with Mr. Darrin Aden… he did an amazing job got me in a vehicle quick and with low money down. He is always friendly and quick. I would recommend Jake Sweeney to anyone.
Brad M was a great help throughout our buying process. We stopped in and he was more than accommodating with getting us in to a “New to Us” Truck! He made sure everything was set when we went to do financing and we were in and out in 30 minutes!! Quickest buying experience we have ever had!
Faith is absolutely amazing! She was patient, kind, and walked me through step by step when purchasing a vehicle. She communicated and made sure I got what I needed in the budget I could handle not trying to force anything on me! I love my new ride Lincoln MkS ❤️
My husband and I had been in the market for a larger SUV for awhile and I was having difficulty finding something that had everything I wanted for the right price. We had the pleasure of working with Darrin Aden and the process was fast, easy, smooth, and professional from start to finish. Darrin was both professional and personable and any anxiety that I had coming in was put aside. I could tell that he genuinely wanted us to get what we came for and that he wasn’t trying to sell us a car just to sell one. I will most definitely be back at Jake Sweeney for any of my vehicular needs and will be sending family and friends his way! Darrin thank you so much for making this experience painless and easing any fears I may have had before I came. Anyone can tell that you not only love what you do, but you’re great at it too! You’ve made my family loyal Jake Sweeney customers for sure!!!!
This was the second time purchasing a vehicle from Jake Sweeney and we couldnt be happier with the result! Darrin is the man to go to for a good deal! He gave us a great car for a price that was reasonable and in our asking range. A big thanks to Darrin and his team for getting our family back on the road in a safe vehicle!
Customer service was extremely busy. A few customers were loud and rude to the employees but they stayed calm and was doing the best they could.
Best experience ever!! Amazing people to work with! Darrin Aden is one of the best! I couldn’t ask for a better group of people to help me with the purchase of my vehicle!
Faith is professional, highly skilled, & The Best! Your car buying/selling experience with her is the standard for top of the line customer experience. Ask for Faith!
This experience was so perfect. My sales consultant was Darrin and he is so genuine. Just walking into the premises, I already felt so welcomed. He assisted me so well and made sure I felt comfortable. He made sure that I understood everything he would ask me and if I didn’t, to not hesitate to ask because he would explain into further detail. Darrin is the person you want to work with. He will work with your budget ranges and make sure you get the car that does not only your budget range but also what you will love! He will do his best and I would say he did a fantasy job. I am so satisfied and I am now a first time car buyer! You can give all your trust to Darrin and you will not doubt anything you do at all. He will make sure you leave the place with everything you need to know with total confidence. Thank you so much Darrin! I gladly appreciate everything you did for me.
I arrived and there was a line for service, but the gentleman who checked me in was VERY courteous and moved quickly. I appreciated his professionalism and his kindness! I wound up leaving with a new car!
I was in last week looking for a used car for my 16 year old daughter. Hadnt been having much luck and was starting to get discouraged.. but then met Steven Withers. He went out of his way to make sure we found the perfect car! He was very friendly and great to work with! Would definitely recommend Steven as well as Jake Sweeny to others!
I had a wonderful experience with Darrin and Ryan M at Jake Sweeney Chevrolet. I have been a customer for years and this is my 4th automobile with Ryan and 1st with Darrin . The service was top notch. I wouldnt highly recommend anyone to go to them !
Im so grateful to Darrin Aden! For his professionalism, his honesty, his knowledge, he has helped me each time with my cars,and this is my third. Darrin Aden is such a great salesperson. Thank you so much! I cannot say how much I appreciate him and his kindness
Excellent customer service, it’s great to have a dealerships to go to with such great service! Went in for an oil change and last minute items requested was granted with no problems! Thank you Saturday crew!!!
Steven was an amazing person to deal with when buying our van. We highly recommend and will come back.
Darrin Aden was friendly, helpful, efficient and kind. Blessed to have met such a seasoned Jake Sweeney team member with years of experience.
Had a great experience working with Steven Withers! He made the process extremely easy and helped us with what we wanted!
Steven was awesome in helping us find a vehicle that would fit our budget. He is very knowledgeable and personable.
My husband and I bought a used Jeep Grand Cherokee through Michael Gresham. He was awesome to work with! He was not pushy and was professional throughout the whole process. It was a great experience from end to end. If you are in the market for a car, give Michael a call, he will definitely take care of you.
Purchasing a vehicle has never been easier. Darrin went above and beyond to make to assist with the financials and even helped me knock the rust of may stick-shifting skills. I would not hesitate to recommend Jake Sweeney’s if you are in the market for a new or used vehicle.
Oh, my gosh...from the moment I arrived at Jake Sweeney, the people are so friendly. Treat you like family. They ask if you need anything, etc. I went to see Brandon Messmore who guided me to Victoria as my sales person. Man oh man, she helped me get a great car. Anyway, it was time to have oil changed and tires rotated...They did this in great time and were so very kind. God bless all those at Jake Sweeney. Love you guys
They were very friendly and did a great job on my car. Will definitely go back.
Mr. Aden was extremely helpful and his wisdom was very insightful and his level headed demeanor helped calm any last second jitters I had. I would strongly recommend this sales rep for any future first time drivers, the process was seamless and thorough. 5 stars!
Mr. Aden was very helpful and inspirational. I would recommend him for anyone in search of a car.
Steven Cory was the BEST car salesman we have ever had!!!! Want a nice car ? Go see him! Hes amazing!!!!
Everyone was so warm and inviting. They worked with me so well they are definitely the reason everything was possible ❤️
Today we bought my little brother his first car, s big thanks to Steven Withers for helping us out. We told him what we were looking for and he went to work right away. He had the vehicle out front ready for us when we arrived. Never a bad experience with these guys!
Michael Gresham is a phenomenal car dealer. He sold my fiancé a brand new Dodge Journey about two years back that we love. When I was ready to trade in my vehicle I knew who to come back to as he just sold me my 2017 Chevy Malibu. Thanks again Michael!
Great experience. Didn’t feel pushed or any pressure at all. Darrin Aden made my experience here hassle free. Highly recommend.
Darrin Aden was very helpful when assisting me and my husband with purchasing a car. We did not want to finance a second car so he set us up with a vehicle that fit our family needs and price range! He had all the answers and was very polite and patient with us and all of our kids in his office lol, he also blessed us with a book him and his wife wrote together called Marriage Bootcamp and I already can’t put the book down!!. Me and my husband will be going to Darrin when we do any future trade ins Or purchases!! Thanks so much Darrin!!!
Quick service, very friendly, advised of coupons and warranties. Look forward to my next service.
Had excellent experience shopping for a used car at Jake Sweeney Chevrolet. The salesperson was knowledgeable, extremely helpful and not pushy. Price and warranty were good. Overall a great experience!
Quick in and quick out with oil change and tire rotation less than 30 minutes thank you
The experience was fine this time. My reason for bring there was an oil leak. Turned out the filter was loose from an oil change I had done at this dealer.
I had a great experience with Darrin at Jake Sweeney! We were on a time crunch to purchase a car and he expedited the process very efficiently. Darrin is a very friendly and a personable businessman, we enjoyed working with him.
We had a great experience with our salesperson, Steven. . He was so helpful with my daughter who was purchasing her first car. He was extremely responsive with our questions! We’ve been very happy with our purchase!
I had been planning out my mid-life crisis for two years, and part of that was to own a Dodge Challenger. Darrin from Jake Sweeney was one of three dealerships I spoke with. Immediately I could see Darrin was a cut above the others, he was forthcoming, honest and worked his tail off to find what I was looking for. Darrin and the team at Jake Sweeney not only got me in my dream car, but also made a dream deal for me on the car as well!!! When it is time to shop again Darrin will be my first call. Great experience and a great human being.Sincerely,William Wallace
Very good experience dealing with Jake Sweeney I recommend them very good salesman very pollite
Onsite Customer Service Care is the best experience Ive had with any dealership Ive ever been associated with. Scheduling appointments is super easy, service agents can explain the issues and services provided, and check out is really quick.
Darrin Aden is not your typical used car salesman! If you want honesty and professionalism please go see Darrin!!!! I believe this is our 9th vehicle purchase from Darrin! Why? Because he is genuine and authentic. No slimy sales pitch! He will help you find what you are looking for! Kind, caring, professional, authentic... please go see Darrin Aden! What are you eating for? He will take care of you! Darrin has a heart of gold! Once you purchase a vehicle from him, you won’t go anywhere else! Thanks Darrin!
Quick and efficient. Car was ready right on time.
If your looking to purchase a new or used car. Ask for Darrin Aden. No pushing car salesman vibe. Just a really nice man ! He even won my husband over and he’s tough !!
Always professional. I always have wonderful experiences when I’m here. 😀✌️
Darrin Aden was cordial and a pleasure to work with on my used car purchase! Very helpful, too!
Fast service... They take good care of my Saturn Sky.... Thanks...
I highly recommend Jake Sweeney Chevrolet for a used car. Darrin was beyond superior; from the moment I called to well after the sale. I felt like I knew him forever & I felt like part of the family. No pressure at all.I have already him & Jake Sweeney Chevrolet.
I don’t think I’ve ever dealt with a more professional genuine salesman ever ! Darrin will be the only person I will work with and recommend going forward for any car purchase . Highly recommend .
Brad Monhollen took care of me!! I had a vision & a budget and he made it come to fruition for my family! Ive already recommended his service to others abd WILL BE BUYING ANOTHER VEHICLE FROM HIM!!! 100% SATISFIED PURCHASE!
Great service from Chadrick at Jake Sweeney, I will be sure to send anyone I know looking for a new vehicle to see him ! Thanks
Got there when salesdepartment wasnt open, service manager (Dustin) was driving by and he stopped to see if he could help us. Was very helpful. He made us a appt for next day to meet with Darrin Aden. Great experience from the beginning to end. Highly recommend buying from them.
I came in to test drive a few cars and see what was available. At the time I wasnt too interested in financing at the moment, but with the help of Eric I was able to find a vehicle that I loved and fit into my budget. I was surprised that this happened, they were able to finance me with no credit and have an affordable monthly payment. I would 100% recommend anyone to come and see what they have available and what they can do you for you.
I was very impressed and extremely pleased with the attention and patience that Brad M gave me! I will be recommending to family and friends! Thanks Brad!!
Darrin Aden is the man you want to go see if you want a great experience!!! Never thought I would buy a car again after the car I had lol. I get very high strung when buying a car (defensive too) but he stayed calm and helpful and was never frustrated with me!!! Best experience in car dealers I have ever had!!! I can’t say enough good things! Thank you Darrin for getting me in the car I wanted with ease!!!
I had John cooper has a sales rep, highly recommend him if you are looking for a used car he sold me a 2017 Sonic, not only was the car worth a 5 star but his service was as well took 3 days for them to get the car ready witch was expected, considering they just took the car in on trade. But what was not expected was John calling me everyday with updates on what what was going on great rates with better service I’m my eyes that’s the way it should be and Jonathan cooper definitely met and exceeded those expectations thank you Jonathan cooper and the Jake Sweeney team I will definitely be back when I am ready to buy a new car👍
The team at Jake Sweeney never disappoint! Ive always had great service and friendly faces!
Overly friendly from beginning to end no pressure sales just facts was friendly open honest experience would recommend to anyone. Darrin sales Dustin service manager could have not have been friendlier or more helpful.
Enjoying my 2017 Cadillac XT5. Jake Sweeney have done it again excellent service, excellent salesman. Thanks again Darren Aden for showing your professionalism and expertise with the purchase of our new car. Thank you Jake Sweeney and thank you Darren Aden.
Andrew Went above and beyond to get me the best deal possible, he answered my millions of questions and was there for my every need . I will definitely be back in the future !
After talking with a manager all of my issues and concerns were met. I am truly satisfied with the service and my vehicle.
I worked with Steve and had the best car buying experience to date. He was kind, helpful and went above and beyond to help me feel comfortable with my choice and to have a great experience!
Darren did a great job helping me find a new car
My boyfriend and I went to Jake Sweeney to get a new car if you guys go, ask for Steven withers he is an excellent sales agent
Would highly recommend Jake Sweeney! Bought a car from them last year, and have had a couple issues since then, but they have FULLY taken care of them. Customer service is amazing, specifically Rob Hall!! He is a life saver!! If youre looking to buy a car, Id definitely look into them!! Thank you so very much to Rob Hall, and the rest of the Jake Sweeney team! I really cant thank them enough! Theyve really proven they care about their customers!
Well done! Sam was a big help!
I purchased my Chevy Tahoe at Jake Sweeney Automotive Chevrolet. Brad Monhollen was great to work with and everything went so smoothly.
Jake Sweeney’s New car sales staff are very professional and friendly. They took care of every request I had during my new car purchase! I highly recommend Jake Sweeney Chevrolet.
We worked with Brad Monhollen to buy a 2018 Ford F150 Platinum. Fantastic and easy experience! He worked with us and explained everything thoroughly. Jake Sweeney on Princeton in Cinci took care of us!
Fast, reliable, and the best service I’ve ever received
Excellent experience! Had an appointment to test drive a vehicle. Vehicle was spotless and ready when I arrived. My sales contact was Nelson Baez - Nelson did a fantastic job - no pressure, listened to my wish list and got me as close as possible to what I wanted and the price I needed. Gary Allen in Finance was a pleasure to work with as well! Would highly recommend Jake Sweeney - my 2nd car purchased there.
I brought my daughter in to purchase a car. Victoria assisted me and was nothing short of amazing! She was helped my daughter choose the best car for her and did not try to over sale us. She was genuine in her efforts to help pick the perfect car, no more, no less. I will be back soon for a car of my own. 😊
One name to remember when you stop here: Andrew McGarr. Best salesman my family and I have met! 10/10
Steven c. Withers got the job done great guy great salesman
Darrin was the absolute best! The crew was the absolute best! We had a wonderful experience. Keep these folks on your staff, they are gems!
Scam artists tried to get me to pay bi weekly payments. I would pay twice as much for car in end. Careful with these guys. Id put them in JD Byrider and drive time category.
Pros: Friendly, knowledgeable, took the time to listen.Cons: Only real downside it was a busy day and we didn’t leave until almost 6 pmOn November 16th, I stopped by Jake Sweeney Used Car Superstore at 11521 Princeton Pike, Cincinnati, OH to possibly replace my 2004 Ford Taurus. It was around 1pm. When I arrived Allison Boyd greeted me. Her approach was warm and friendly and didn’t come across as other dealerships I have been too where the sales person acts like a vulture circling its prey. That instantly put me in a hopeful mood. She brought our family in to her desk where I found out she was in training and she introduces us to her trainer Marty Deitsch, He was every bit professional as Allison was. We sat down and she asked valid questions and listened (key word listened) to me on what I was looking for. Based on my needs she had a couple of vehicles in mind. She did say the first car in mind probably wouldn’t be to our liking and it wasn’t however the 2nd car was a 2015 Chevy Cruze 1LT. After the test drive, I noticed 2 chips in the windshield and the radio wasn’t working. Allison and Marty went to the managers and came back with the first offer. This is were the battle began. I countered and included that the windshield and the radio needed fixed. They came back with the next offer which didn’t include the windshield or the radio. Allison and Marty really took care of us and in the end, I now own a 2015 Chevy Cruze.I would recommend any one looking for a used or new car to defiantly keep Jake Sweeney in Cincinnati in mind. Especially if you work with Allison Boyd or Marty Deitsh. Both were warm, welcoming and really listened to our needs and especially to our concerns. The staff was pleasant to be around, and our family felt that we were taken care of with respect and treated as family.
Im leaving 2 stars because Beau was super helpful. My story is long winded so Ill get straight to the point of my 2 star review. The sales manager told me he was not going to do a hard credit inquiry, but did so anyways. I have screenshots of my credit report and Im just crazy enough to post them on here if someone wants to try to post some comment saying this isnt true. Heres the deal, Im a first time car buyer with a small credit history, but a pretty good one. I pay my stuff on time or early and dont have large balances on my few credit cards I do have. My thoughts were to look around town and see what kind of interest rates different dealers are giving out. As a first time car buyer Ive seen quite the range of proposed interest rates, from as low as 4.39 all the way up to crazy rates like 10-12%. The point Im trying to get at here is I just wanted them to do was give me honest numbers for some vehicles in their inventory and maybe a proposed finance rate (with approved credit is the term they used). This I did receive from Beau. Great!, I think to myself, I have some more info to go home and do an informed decision with. I then told Beau of my plans to head home and think things over, which he was totally cool with. I assume part of their sales process is to have a manager talk to you if you are leaving without a car. So I let Beau go and get his sales manager to talk to me. Long story short, guy comes out and was kind of nice, but on some level it seemed condescending to me. Anyways, this guy comes out and starts to give me this spiel about how Im going about the car buying process wrong and people are pulling my credit and I should only be letting them do so if Im ready to make a deal right then and there. Told me my 10 years of student loan history doesnt mean anything to car people; only my smaller credit card history was really relevant. Told me because I signed whatever paper with Beau that he COULD pull my credit, but wasnt going to because he knew that what they had on the lot was not what I wanted. He mentioned that someone like me was going to get around a 8-9% financing rate and I could just google a car loan calculator and figure out the numbers myself. Again, I think he was trying to play the good guy here, but it just all came off as condescending (like I dont know how to buy a car) and in reality the dude did do a hard credit inquiry so he basically lied to my face.Heres the best part of the story for anyone who has read along and followed the saga that was my experience at Jake Sweeney. I went to the Lincoln Dealership the very next morning and purchased a 2012 4Runner (thats a 9 year old vehicle) with a 4.39% interest rate on my loan and I didnt put a dime down. *Mic Dropped*
I would not recommend buying from this dealership. At the very least I would recommend having someone you trust inspect the vehicle you intend to buy. My wife and I purchased our 2018 GMC Yukon here just over a year ago where it had supposedly passed their own inspection. It even had a clean carfax. The only reason they werent able to certify it, we were told, was because it had originally been sold in Canada.Recently, we noticed a small crack in the paint on the rear quarter panel just behind the rear passenger door, so I took the Yukon to several body shops to get an estimate for repair. They all immediately could see that there had been a great deal of damage done to the quarter panel which had then been hastily repaired. The crack, as it turns out, was due to the body filler being layered on too thick in order to cover up the damage. In the end, to have it repaired correctly, the entire quarter panel had to be replaced to the sum of nearly $3K.When I called this dealership to let them know what we were going through with the vehicle, they said there was nothing they could do for us. That they saw the same carfax that we did. However, if the body shops that I took the car to were able to spot the shotty bodywork so quickly, pointing out waves in the panel lines, and runs in the paint work, why wasnt the inspection team at the dealership able to see it? It would have been nice to know that there had been something done to it that wasnt on the vehicle history.What really made me distrust this dealership, though, was when I spoke to the salesman who sold us the car about the estimates we were being quoted for the repairs, he stated that he had a guy that does great work for a fraction of the price. Hmmm...makes you wonder if thats who did the cover up in the first place.
Had a great experience buying a used truck at Jake Sweeney. Darrin and the entire staff were super friendly, helpful and aggressive in getting me the right price! I would highly recommend this dealership!
TJ gives excellent service in the Service Center.
At Jake Sweeney Used Car Superstore I told them my price range and they presented me with several good options to test drive. They helped with everything from figuring out best finance options, to a reasonable warranty, all while being incredibly patient and friendly. And I am loving my (new to me) Chevy Traxx! I highly recommend this as a helpful, low-stress place to buy a used vehicle you can depend on.
Worth the drive from Dayton.Best dealership ever! Weve had nothing but positive experiences with Jake sweeney. Whether its been with the service department or sales department its always been good. Thank you Mike Mullins (sales manager) for all that youve done. Well be back!
I missed the e mail for the mobile check in, so when I showed up was told I didnt have an appt. Was able to get my oil change anyways.
Nick was the best. I already knew what I wanted I just needed to test drive the car. I had put in a request about 3am Saturday morning had an appointment by 11am Saturday morning was home by 230pm Saturday afternoon. Very efficient. I think financing could be faster, but once I was in the office it went quickly.
They were able to schedule me next day to repair/replace the key fob on my Chevy Equinox. Everyone was courteous, wearing masks, and kept me informed throughout the process and repair.
Another great experience here leasing my new truck. I asked for Rich Blank who was once again awesome. He knew what I was looking for and notified me when several new trucks came in. Excellent customer service by Rich and the gentleman in finance. The service department here has always been a pleasant experience. My whole experience here with Jake Sweeney was great!!
My wife and I bought our 2020 Chevrolet Equinox @ Jake Sweeney Chevrolet from James Trent. We recommend anyone looking to purchase a new or used car to go see James Trent at Jake Sweeney Chevrolet. His customer service is excellent, very friendly guy and attentive to our wants/needs. Not once did he try to push us into a vehicle or payment we didn’t want. If you are in the market for a vehicle go see him!
They rolled out the proverbial Red Carpet. Excellent Service.
TJ in the service department did a great job getting me in and out fast
Do not buy from them. They lied straight to my face. I bought a 2010 Subaru Impreza back in September of 2020. I specifically asked about if it had a head gasket leak because the car I was driving at the time had an oil leak and I didnt need to get rid of that car for another one with a similar problem. I took the car a few months last (less than 1500 miles) to a Subaru Dealership for a recall and thats exactly what they found. I have tried calling the sales rep I worked with and the sales department to find out if there is anything we can do about this but I have yet to get a callback. I found this out on Jan 8th and have been calling ever since. That should show the level of care they have. Once you sign the line and disappear out of view they dont care anymore. This is unacceptable...I would like to add. After the comment from the owner I have reached out again and its been 3 weeks and no contact back. I would think twice before spending money and putting trust into this company... Its now going to cost me over 2 grand to fix this...
Darrin and team are the best! Quick and easy process, definitely recommend!
We made an appointment with Rodney to look at a used car and he was able to put the keys to the side so that we were able to look at it two days later. (Which was really nice because it couldve possibly been sold before we could get there). Rodney was very helpful and a great person to talk to. We were able to test drive it, as well as let our mechanic check it out. We were also given the car fax and were able to check for any previous wrecks, which it was clean. We decided to purchase the car and they gave us a really good deal on it. The car was in great shape and they cleaned it up for us before taking it home.
My experience was fantastic purchasing a second new vehicle from Jake Sweeney Chevrolet. Thank you to Chad and the sales/finance team for being fair, efficient, and professional getting to an agreeable deal. I highly recommend Jake Sweeney and as for Chad when stopping in!
Travis was my sales representative, and he did one heck of a job. Was prepared for my appointment, Answered my questions, wasn’t pushy, and was able to carry casual conversation. He has a bright future ahead of him.