We got a best top nx glide from them last week. We were worried about the timing. They got it in and installed it at a very very reasonable price. Then after a week we went back to see person to person how to take it down and back up. Chris was so very helpful and very patient with us and showed us whatever we needed to know. If I could I would give this place more than five stars thank you.
Recently had some work done on my Jeep. They were very knowledgeable and ordered what I wanted. They were able to install it in about 30 minutes. Very happy overall.
Thanks for installing our new tie rod and alignment! Now we can wheel with ya all at Windrock! Thanks for the advice, attention and know-how to keep us safe and showing what this jeep can do! Special thanks to Matt Moss and your ingenuity! You guys rock!
I blew out a tire a few weeks ago when we had some crazy snow and Mike and Trevor ordered the tires I needed and got them in so quickly. They took care of me and provided the best service. This place is awesome, I would highly recommend! Thank you guys!
Update: Mostly finished up my JT now, and this time we created a monster. They know how to do it and do it right. From mild to wild..HighLift did a great job on my Jeep JL (and multiple other vehicles for that matter at this point), installed a lift/wheels/tires and a few other items. Really love the Jeep now, it made a world of difference. It is always great when you find a place with people that are passionate about what they are doing, it shows in the work they do!!Originally found HighLift when looking for a quality lift for my F150, and this is now the only place I would ever take a Jeep or Truck to be modified or fixed.
Great service and friendly knowledgeable staff.
I have had my 2014 Wrangler worked on by Highlift a handful of times, and have been to a few of their events. All of their staff treat you like family and are always willing to share knowledge or advice. The pricing is fair for the quality of the products they use and the work that they do. I recommend them to everyone I wheel with or those who just want some upgrades. They will not steer you wrong. They are the only place I will take my Jeep.
Hired this business to replace my front coil overs and rear shocks on my 4Runner about 6 months ago. Not only did they sit on my car for 2 weeks without any updates, they charged me $700 more than originally quoted and argued with me that I was being unreasonable. Also, don’t expect a call back. I had to physically drive to the shop during business hours to talk to someone because no one would call me back.Sadly I just got an annual vehicle safety check performed on my car and I am now also finding that they reinstalled my shocks incorrectly and that my front right wheel has been loose this whole time.They incorrectly installed a washer on the upper control arm spindle that prevented it from seating all the way. For those that know cars, this could have catastrophic consequences if this bolt were to shear on the highway.Additionally, they used 3 extra washers as spacers to install my right rear shock without telling me, at any time, that the install was out of specification. It’s currently tight, but it’s obviously not designed to be installed this way.Do business with these guys at your own risk. See attached pictures.
I find as Im coming here, they have good quality stuff, good knowledge and they are helpful... Im planning to come back
I have not yet done business with them yet but my Dad does and he likes them. I stopped tonight and looked around. Pretty good stock of mostly Jeep parts but they said they can get stuff for my Toyotas. Lots of cool wheels on the walls and many service bays in back.
Hands down, the best shop around. Very knowledgeable, honest and great to work with. I cant recommend them enough. The one and only place that does work on our Jeep! Definitely recommend!
Great place, really know there stuff, have a great level of stock, A1 service
Mike and the guys at HighLift always do great work on my Jeep. I’ve had it in their shop numerous times for service and upgrades and have always been more than satisfied. Friendly staff and they are very active in the off-road community promoting several rides per month. I would definitely recommend their shop.
I run a local Jeep club and have used Highlift for many upgrades and maintenance on my Jeep. They have always done a great job, awesome customer service, and really know jeeps! I feel confident sending any of my club members there for anything they need and want. I highly recommend them!
This place is great - from the care they show for their customers to the expeditions they plan and guide. Wonderful shop, conveniently located in Cincinnati. Thanks Mike and crew! You all rock!
I cannot recommend these guys highly enough. First, their patience, I had never lifted a Jeep before and Mike and Chris took the time to explain things to me and my sons so that we would be ecstatic with the build (which we are). Second, their workmanship. The pride and dedication they put into their work to make sure it is done right is evident. My Jeep looks amazing and rides better than it did when it was stock. Third, their professionalism, they never tried to upsell me, Mike always said, here are the options, this one is this much, this one is that much etc. He gave me the pros and cons of all options. Sometimes I settled on the more expensive, sometimes I didnt. To me, the biggest compliment is a repeat customer, well, my wife at some point will get hers lifted and you can bet these guys will do it. Finally, about 3 hours after I picked it up, they called to make sure I was satisfied, THAT is customer service! Thanks again Mike and Chris!!!!
Really helpful group of guys thatll get u set up the right way
Been to the shop several times. Any questions or things I want Michael, Sam and the rest of the crew are all in. From a simple look over for a trail ride to parts I need or recommend. Top notch crew.
My truck was there once and they couldnt find tie rod ends for it, I called Pro Comp and the part number in two minutes. I then scheduled it back in for an alignment only to have my appointment canceled the day before I was supposed to drop it and given a new appointment option for two weeks later. Very disappointed, I thought I had found a good place for my lifted truck service but it didnt work out. Unless you have a Jeep find another shop!Full disclosure...your sales guy tried to tell me I needed a complete new lift and the mechanic told him no! I did replace the rack and pinion bushings in 4 hrs, not the 14 quoted and Pro Comp gave me the new part number from the old part number you gave me. I was also told by your guys they could not get replacements. Thats why I didnt have you change them. I also called last Thursday to schedule the alignment and got no call back after I was told I would. I scheduled the alignment on Monday and by Wednesday you are so far behind that 2 weeks out is the soonest possible appointment. I believe the mechanic I dealt with is excellent and honest not confident in the rest after all that.
So we had a few hiccups in the process, but the customer service was amazing things have been worked out. And most importantly I‘m super amazingly over the moon happy with the end result!!!! Thank you guys so much for putting up with me and all my indecisiveness and for not telling me to just go somewhere else. Can’t wait to have more done to my Jeep!!!!
Ordered a part on 21 November and paid for Priority Mail Express. Nothing happened that day, so I waited until Monday to see about the order. Got told that my payment was recieved and that I would receive a call once he had heard back from the online manager. Ended up having to call back after not hearing from them the rest of the day only to be told again that he was waiting to hear back from the online manager. Still did not hear back from them, but my package finally shipped out that night...to the store in Ohio, not to my mailing address. Called and was told that they are waiting to determine if theyre going to mail it out or not. I still have not recieved a call on Id the product.... That I paid for....is going to be shipped out to me or not. So not only did I waste money on Priority shipping but also on a product that I may or may not receive at some point. At the moment I am not happy with this company. They do not return phone calls or emails ever.
This is our goto place! Hands down! They have built us our dream jeep! And when we do upgrades again.. We know we will be going there! The staff is awesome! They are quick to answer any questions or concerns. Get our jeep in quick!!!! Very knowledgeable and professional! I trust them to build anything from mild to wild. I give them 5 stars!!!!
HighLift did a fantastic job on my 2016 Jeep Wrangler JKU. They are very professional and knowledgeable especially for Jeeps. I definitely recommend them and especially if you have a Jeep. They will never steer you wrong!
The guys at HighLift were nothing but amazing to me. Rob went out of his way to help me when I was short on time. Even giving me his personal cell number. I will only do business with this shop after the wonderful experience I have had with them. I can not recommend them enough to anyone who’s is looking for work or parts.
Very professional and honest upfront with everything 👏👌
AMAZING!! Customer service!! I told Rob the look I wanted and issues with the factory steering on my JT and he nailed it. I got the look and steering I wanted. I will for sure be back for EVERY part Im look for. Highlift Offroad has made a new customer for as long as I will own a jeep.Thank you to the sales/customer service team and the install department for doing such a great job!!
Great group of men and women all are extremely knowledgeable
We are so glad to have chosen Highlift Off-road to complete our new Gladiator Build. Highlift worked with us on our special needs to complete a truly one of a kind build. The entire crew worked very hardmaking sure everything was set up correctly and perform well on the roads and trail. The constantFriendly staff reassures you that made the right choice in choosing the best off-road shop in the tristate area.
Great group of People. Quality to attention. Highly recommend this shop!!!
Awesome experience. We will definitely use you guys again.
This is our goto place! They have built our dream jeep. The staff is awesome. They always answer our questions! Very professional. They can do builds from mild to wild!! They have a awesome highlift offroad expeditions. Wheeling with them is always safe and super awesome! They are 5 star for sure!
Highlift is absolutely great from the front end people to the techs in the back. The staff out front will discuss your build and recommend the proper equipment for what degree of offroading you are wanting to do. After you decide on your upgrades, the Techs in the shop will perform the work with great attention to detail. Also i want to add this is all done at a very reasonable price, with this hobby being quite expensive i price shop everything i buy and Highlift almost always beats any internet price i can find or is equal to others prices.Thanks for helping me get my Jeep to where it is today!
Hands down, the best shop around. I drive from Columbus to have them work on my Jeep. The guys that work there are knowledgeable, honest and great to work with. I cant recommend them enough and Ill never take my Jeep anywhere else. Andy is THE BEST and I am so grateful for him and the great work he does on my Jeep.
Very honest, knowledgeable and professional staff. Showroom well stocked. Quality service and products. Trust my Jeep with no one else. Highly recommended. Thank you for giving optimal service!
Amazing service, great prices an got my Jeep back up an going after another shop killed it. Very trusting, Fast turn around an the techs are great. Recommend for anyone needing anything done to there vehicle!
Highlift is the only place I’ll let work on my Jeep. Michael helped me design a total overhaul. New lift, tires, wheels, bumpers, lockers, fenders, exhaust and winch. They did an excellent job and I couldn’t be happier. Customer service is top notch. My husband and I love the final product.
Great! People to deal with!
Very respectable shop with great employees. Prices are great and they will work with you on the time if you let them know. Give them a call and talk with them, definitely worth it.
I got a great price, a solid quote, fast appointment, on time service, and excellent advice! Michael and his crew are professional and not pushy sales people. I will be back! Thanks!
EXCELLENT customer service. They are true professionals
Awesome guys! Very knowledgeable mechanics. Have had both my Jeeps lifted here. Wouldnt take my jeeps anywhere else. Very competitive pricing, will beat anyone on prices. Lots of parts already in stock.
Try to find better prices, you wont. Im very skeptical on where I take my jeep but I take my stuff here worry free. Very knowledgeable staff and also very honest and dependable. Wont sell you on stuff you dont need. Id highly recommend this place.
Great place for upgrading your Jeep or any other off road vehicle. Mike is an awsome and honest owner. He is a great resource if you have questions and the work they do is fairly priced. I will always go there for anything i need for my Jeep.
Just did an exhaust with the team over at Highlift. They did a great job and finished way before it was promised. Ill definitely be back.
Great customer service and knowledge staff.
Awesome!!! Chris rocks!!! Really knows his stuff!! A real asset to the company!! Always goes above and beyond !!Very professional always friendly and always has a smile !
I was amazed by the quality of the service. I took my Jeep there hoping it could be fixed and in a timely manner. I was very surprised, not only was it completely quicker than I was hoping for, but they found an issue that the last shop I took it to did wrong. Saved me from being broke down on a trail somewhere. They were very thorough and I would never take it anywhere else. Great job.guys. The most knowledgeable shop I have found.
Friendly, courteous people. Great variety of product 😁
Helpful people and great service
Awesome place! It is very clean and organized. Michael and his staff are very friendly and professional. I highly recommend this shop and will be back for more Jeep upgrades.
Id definitely bring my Jeep back here. They did a good job bringing my baby back to life.
If you have a Jeep and you need anything for it or need advice, this is where you go! Beautiful show room, and I feel they stock more stuff than 4 wheel parts down the road. The prices are more than fair and the work they preform is exceptional! Support your local business! If you need anything Jeep related, or want to talk to a shop that knows their stuff, HighLift OffRoad is your place! I just want to thank Michael and his staff for all the help they have provided me. Can’t wait to go back, it’s just a little dangerous if your a Jeep person, I just wanna buy everything!!
Have been the shop a few times now. Each time I have been greeted and treated excellent by Mike and his staff. Have purchased shocks, lift, and my front bumper from them. Each time not only were the prices better than everyone in town but they actually had them on hand. Some time this year I’ll be having my regear done I’ll be back for that as well.
Absolutely love this place. The staff is incredibly knowledgeable and super friendly. If you have a 4x4 and looking for mods- this is the place to go. Reasonable prices and quick turnaround. Took my Jeep for a lift, tires, wheels (added paint match details), rock rails, winch, steering stabilizer, auxillary unit and LED headlight install. She looks beautiful! Window tint, fender flares and muffler next. Havent found anything these guys cant do!
Mike and the boys are top notch! Above and beyond. Couldnt ask for a better off road shop. The show room has everything you could ask for. Def. A place to check out and get all your off road needs taking care of.
This is a small company who is out to get your money. I took my tuck to them, to possibly have my shock and struts replace after they look at my truck they said it needed a new lift which was not true. ( after having two mechanic look at pics I had taken, while the truck was at their shop). well after receiving my truck back I notice some damage done to the bumper and scratches on the truck and of course they denied it. finally had to get a lawyer involved. and you know the story. FYI got my bumper fix. be careful.
I can not say enough great things about this shop. Long story short. If you need your 4X4Worked on, this is the place.Price, Fit to Finish, and Pro staff this shop is it.Shop around no longer. You’ve found what your looking for.My Jeep went from stock to Tank.Thank you guys. Great Job!!
What a great experiance, Michael Bailey And High lift is an awsome place to do business with, Highly recomend very Knowledgeable professional and courteous quick and everything was done on Schedule, Michael Bailey spent plenty of time to go over all my option and his team just nailed this out of the park. Thank you again Michael Bailey and the HIGH LIFT TEAM. I will be doing more with company in the near future....
Highlift Off-road is by far the BEST shop I’ve been to in getting the service/mod work done on my Jeep. The work was done timely and was done right the first time. They are very professional and I will continue to use them for all of my Jeep needs.
They have all of your off road needs covered. Talk to Mike.
Great shop! Friendly, fast, and affordable service. If my tacoma needs service, this it where it goes!
Great group of employees who know and love Jeeps and all offroad vehicles. Fair, honest and super easy to work with.
Awesome work! Great prices and genuine people to work with. Ask for Andy !:)
Mike was very helpful and was able to find exactly what I was looking for at a great price.
What a great experience. The team at high lift installed a teraflex lift kit on our rubicon and did a wonderful job. Highly recommended!
Great experience! Mike and the guys stayed late and knocked out a full control arm swap with parts I brought in, very knowledgable and genuine people will be seeing again soon! Thanks Guys!!
Highlift did an excellent job building my daughters dream Jeep will definitely be back and recommend them. Thanks Mike your awesome
Great selection of jeep parts im sure if you need a jeep part they have it or can get it . for you.
Mike is hands down the best, I live over an hour from the shop and don’t hesitate to drive there whenever I need parts, he was a complete stranger the first time I was down there and now I like to think of him as a friend who has my back!! I will continue to do business in the future!👍
Nice small shop. Looks like they carter more towards the jeep crowd but they did have moto metals in chevy 8 lug.
Always looking to be fair and communicate with online out of state customer! Will definitely do business in the future!!OlllllO
I had Mike and his team put in my Rock Krawler XFactor kit and do some work on my JLUR steering. They did a fantastic job. I felt so comfortable that I ordered and had them install a front bumper and a few different add-ons.. Not only did they do a phenomenal job on the install, they recommended I come back after 500 miles for a checkup, and then called to remind me. How’s that for customer service? Can’t beat it!! Great team, good prices, and fantastic customer service..
Mike and his staff are extremely knowledgeable when it comes to all forms of vehicle modifications. His shops background started as zero lift which specialized in imports and race promotions, and has developed into the premier offroad installation and accessories shop in Cincinnati.The amount of contact Mike has with industry leaders reflects directly on his product knowledge and recommendations.I have and will continue to purchase my Jeep parts from HighLift and have alway received the absolute best pricing in town, and thats without them doing a single install. The customer service is second to none. A true no pressure atmosphere where they make recommendations based on your current and desired use of the vehicle, not on profit driven schemes.I highly recommend just stopping by or calling them on the phone with any questions you may have about your offroad vehicle. You wont be disappointed.
Always a great place!
Great place, Mike will work with you on what ever you need.
Great place, great service, and great selection of in stock parts and accessories at the best prices
I have been here on multiple occasions. Once for advice, once to install a part I ordered myself and another time to order parts and for them to install it. Each time they have been extremely helpful. These guys know what they are doing with Jeep JKs.
Great bunch of fellas, they treated me right, looked over my rig when they had it up and gave great advice. Thanks Yall! See ya next week!
Business must be doing REAL well. Called on 4 separate occasions to get a quote for a lift and never heard back during any of the 4 attempts to get in touch with someone.
Great help
Knowledgeable staff and pricing seems fair for installed product.
Great service! Great experience!
Great customer service!
Sitting in front of shop at 530... website and door says open until 600.
Excellent shop!