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Chevrolet Parts Department - Jake Sweeney
33 W Kemper Rd, Cincinnati, OH 45246, United States
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Chevrolet Parts Department - Jake Sweeney
Comments
ca
Review №1

I called and talked to the parts department to order a part for my car and they told me they had it in stock. 30 minutes later, I showed up to pick it up and they told me that they didnt have the part I just called in. I tried explaining to them that I just called 30 minutes ago and they said that they had it, but none of them seemed to care and just started ignoring me. I felt like no one there cared about there job and they were very unprofessional. I will definitely not go back to them in the future.

St
Review №2

Sam services was postive and made me feel welcoming. He seems a genuine person and made me feel like i can come back knowing i will be greeted and helped with kindnessThank you Sam

Ha
Review №3

I really enjoyed the people here l dont even mind the waitIm so relaxed with people

Er
Review №4

Jake Sweeney Chevrolet Parts - always exceptional service & fair pricing.Thank you,Erika @ FabLab Motorsports

Mi
Review №5

Great place to purchase your GM parts.......

Mo
Review №6

Service was just mediocre this time...(i paid for a tire rotation but didnt receive it i also noted that my theft deterrent light appeared on my dash)...fortunately i figured out myself the remedy for that...

Ri
Review №7

Kind of stand offish if youre not a paying consumer

Ro
Review №8

Received it on time and installed without any problems. Heaters working and I am happy!! Thanks :)

Ti
Review №9

Larry and Tom are awesome in the parts department.

Er
Review №10

I ordered a part from the website That said the part was in stock so I called to make sure it was in stock so I could just pick up the part locally and they told me I had to order through the website and they would get it in 2days and I could pick it up. The payment has to go through PayPal the payment went through the following day. So I called the parts department 3 days later to see if the part came in yet and they said they didn’t even order yet and they go ahead and order it today and I could pick it up next week. 2 days turns to 6 days. I could have ordered it from 100’s of other sites online and probably had it faster.

Do
Review №11

They advertise products they don’t sell. Take your money. Very shady company. Would not recommend

AN
Review №12

Staff broke a piece in my car and I was told that I could purchase a new one for $100. It wasnt broke when I dropped the car off so why is it my responsibility? There was another man complaining about his truck being all scratched and marked up too.

Di
Review №13

I am very satisfied with Autumn with the Jake Sweeney team. After several upsets with other dealers, Autumn definitely met my expectations and did a fantastic job in assisting me with the purchase. Living 500 miles away, she made it as if it was a local purchase.

Da
Review №14

Employee was fast and friendly

De
Review №15

Amazing thank you

Jo
Review №16

I ordered a part before realizing there was a fix. I called and asked the order be put on hold as I wanted to make sure the fix worked. I got the ok then the part was delivered anyway. Watch out for these guys... they have a 15 day return policy which is not clear when you submit a return request on their site. Also charged me a core fee which was not on the invoice!

Di
Review №17

I ordered a step pad for my S19 and I got it quickly and in great shape

Ti
Review №18

Jess Jones is the best!!!

Ia
Review №19

The bumper came quickly and fit like a glove. Will be going here for parts in the future.

Ph
Review №20

Great prices on great parts with great service!

Sc
Review №21

Great prices on parts and fast shipping. Thank you.

Sh
Review №22

Spent all day looking for a part. Another website referred us here and the guy who answered put us in touch with dealers who had the part in stock!

je
Review №23

I ordered parts on a Sunday on Tuesday I got a email they shipped a week later I got another email wanting me to respond about my experience. I am in the trucking business and when someone says shipped that means in transit not delivered to location.It would have been much better if it was stated that way.

ri
Review №24

Fast service good product

Ro
Review №25

Great service!

Be
Review №26

Easy to use, good service.

Information
27 Photos
26 Comments
Rating
  • Address:33 W Kemper Rd, Cincinnati, OH 45246, United States
  • Site:https://gmcarpartsonline.com/
  • Phone:+1 513-782-2800
Categories
  • Auto parts store
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–2PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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