One of the guys that works here is really rude didnt want to give me a refund even thoe he send me the wrong part he said that i probably switched the part. Giving them 5 stars because someone else called me back and said they realized they did commit a mistake and refunded me with a full refund and i respect that.
Called to order a part for one of our cars. We are from Michigan. They were happy to ship it to us, and FAST. It was there the next day. Very happy with that kind of service. Would definitely work with them again.
Very helpful and down to earth people. Facilities are neat, clean and organized! A+++
Great crew here. Very helpful. Large selection at good prices.
They sold me a faulty Part and wouldnt refund or exchange it. I was told i had 90 days warranty but they still wouldnt work it out with me. Highway Robbery. Thumbs down to this place. If i could give out No Stars they wouldn get any
Excellent counter personnel. They went out of their way to help my grandson with a project.
Good guys.
Incomplete part. Refused to put in the effort to get what I needed.
Great group of guys and very helpful with my daughters alternator
Super rude on the phone. The few times i have had to get parts from them they were rude when i was there. Learn some customer service.
Fantastic staff..mark..Kevin are the best
Ben is amazingly helpful!
Extremely rude on the phone. God forbid if you don’t know how they operate. They are NOT a pick your own part business.
Getting a part
The rudest you can find. stop going here when it was Ruben brothers for the same reason.
Found a part on their site and they want about $600+ more than its worth. If it was 100% perfect Id feel maybe a little different. Saw they had tons of options for insurance quotes. Appears they are more in the game to provide parts insurance companies will pay for so they have sky high pricing. Not even interested in trying to do business with them, specially with the other reviews. Scam artists at their finest.
Very helpful and friendly staff. I had issues finding a specific part for my car and they were able to help me out by ordering it in for me. Ive dealt with them several times since and will continue to do so.
Great customer service and super fast shipping. Highly recommend.
Nice people very helpfull.. bought a motor for my Chrysler 200... was perfect motor.. I have been dealing with them since 2008 best place I have found so far.. always been h elpfull on anything I have needed.. open M-F8:30 to 5:30. And sat 8:30 to 1:30
#1 Great knowledge of their inventory#2 Friendly and helpful#3 great pricing#4 Mark and Troy are the greatest!!!Molly LeffelVisited location 11/10/2018
Easy to work with!
Awsome staff to work with Troy is amazing and very knowledgable of vehicles and parts he helped us tremendously with our car/truck we will not go anywhere else
Honest And courteous
My experience with this salvage yard was good: when a part purchased from them did not work properly, they exchanged it with no problem. Thanks!
I was greated with a smile and a hello they had the part I needed so for me this is the way you should be greated great place I go back when I need something
Rude people. Pulled the wrong part, then said theyre not gonna waste time to pull the right part. Went to a nearby auto part instead, got the right part, interacted with polite people.
Horribly rude. Called looking for rims off of any dodge 2500 series to work on a custom build. Didnt need a specific year. When I explained this, the person taking my call went off accusing me of rigging something because I wasnt putting them on a specific dodge truck then hung up. Crazy experience.
Mark is the best, rare to get his kind of service.
The works are nice
Very nice place to purchase parts for cars an trucks
The Worst Salesman is here,rude,arrogant and nasty
Awesome place. Friendly, highly recommended for sure.
They have an extremely helpful and courteous staff.
I called and asked for a door I found online. They said come on in and get it so I did. The guy who pulled the door took off in the yard took the mirror and the door panel off before he gave me the door, AFTER i paid for the whole door not one missing the mirror and door panel. Now my swap wasnt going to be as simple as it shouldve been. Make sure to ask lots of questions at this place and be very specific!
Absolutely the most rude people I’ve ever encountered. Steer clear of this place
Has the parts I need for a good price
Quick and courteous
Bought an alloy wheel there, found corrosion and tried to return the wheel for refund - no go! Their return policy is 25% restocking fee on all accepted returns but they only accept the return if the part is wrong or they made an error which is very deceptive! Avoid at all costs!!!
Good people to deal with.
Extremely rude apparently they only open on Saturdays to collect money if you can get it somewhere else I would suggest that
Little pricey for parts
They found my part at another yard and worked with me on the price.
Awesome
Friendly staff.
Great service
They have good quality used parts