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Advance Auto Parts
5304 Glenway Ave, Cincinnati, OH 45238, United States
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Advance Auto Parts
Comments
Ja
Review №1

They are a better way to go for your parts the auto zone on Warsaw never gets it right so if you are not sure what you are looking for go to Advance if you are on Warsaw

Jo
Review №2

The employee was outside when i was trying to figure out which clip to use out of the 3 it had to put my new wiper blades on. They all helped i will definately go back. Excellent employees

Co
Review №3

Easy in easy out for all those maintenance items. Friendly counter help that will give advice if you are having a problem.

Da
Review №4

Competitive prices. Convenient locations. Good quality parts.

Mi
Review №5

Parts person did an excellent job, right parts 1st time.

Sa
Review №6

Staff was not the friendliest, but they carrie a good supply of car detailing supplies.

Ph
Review №7

Clean and organized. The employees there try to help as much as they can. Honestly if your on the Westside and you need a professional auto store, check with them before any other place.

Ro
Review №8

They have had everything I needed...price are decent also...friendly staff, knowledgeable...a pleasant experience ...

Ji
Review №9

I will no longer buy from this company. Cheap defective parts and they will not issue a refund since the bad replacement part was bolted to the vehicle. I already had to purchase a replacement at another one of your stores and do not need the part exchanged.

Ms
Review №10

I had battery replaced with my warranty. They even put it in for me. Last time I was told I had to do it myself so I was pleased. They were much nicer than people a year ago.

Bo
Review №11

Staff were courteous and helped with my questions, both on the phone and when I arrived. The part I needed was in stock. Transaction was routine.

El
Review №12

Fast in and out. Product on shelf

Ch
Review №13

My main man Paul. he helped me and as i was waiting in line the lady in front of my just exploded on him verbally. she didnt swear or anything like that, but Paul took it and did a great job defusing this irate lady. so i went in myself for a set of brake hose plugs for my caliper replacement. Paul and another gentleman also an employee couldnt have been more helpful to me. he even apologized to me... for absolutely no reason.ive bought quite a few parts there over the years. especially the new beetle bug i had. money pit. they have always come through for me, and today was not a disappointment at all. thank you Paul and gentleman. highly rate these guys.

Aw
Review №14

Great staff. Good prices

Na
Review №15

Very helpful

R
Review №16

Stopped in today looking for a battery. The guy refused to help me unless I gave him a part number. So, I got on my phone and found the part number on the Advanced Auto Parts website. The guy says that they dont have it without even looking. I asked if another store had it or could I order one and he wouldnt even look on the computer and just said no. He refused to even try to help me. Never going back.

Da
Review №17

Just your average Auto Parts store. Nothing bad or spectacular about it. All around a great store

Ju
Review №18

So I stopped by to you se a code reader because my car was misfiring and when I pulled up the guy was outside smoking and I asked if he was the only one working he said no and continued to smoke. After waiting several minutes with no one else helping he finally came in and I asked about the obII and he rudely sad they do not have one and walked back outside.

Jo
Review №19

I always use a certain bra nd of washer fluid in my car. Every year Advance Auto Parts has this product. Nice people,great stock and close to home.👍

Ib
Review №20

Took my battery to get tested and recharged here. The employees there were super nice to me. They lended me the tools and performed the job very quickly rather. I was very please. Thanks very much for being so professional ladies!!!

51
Review №21

Helped me put my windshield wipers on.

Jo
Review №22

The best for low cost auto parts. Great customer service.

Pa
Review №23

Best auto parts store in a few miles, he let me borrow tools to do the worlds fastest battery change in the parking lot.And talk about friendly people they even seem happy to listen to your long-winded car stories lol

Jo
Review №24

Dont try calling it is a waste of time. Keep being put on hold after 20minutes I gave up. Unbelievable!!!!

Bi
Review №25

My favorite auto store. I love the manager kat.

Re
Review №26

Advance is my go-to place for car parts. After being quite rudely treated by the folks at AutoZone, I decided they would never get another penny of my money. Advance has taken care of me since. If they dont have the part they will get it in a day.

Re
Review №27

Customer service was good. Although the time it took in recharging my car battery was to take 45 minutes but took most of the day. My first visit for car battery re-charging and probably be my last.

Ga
Review №28

The doors were locked at 7:57 tonight when I got there. All I wanted to do was drop off a dead battery for testing, they didnt even need to test it tonight, I just needed to drop it off thats all, because of my work schedule this is one of the only times I can. All they did was mouth were closed I tried to get them to come to the door since it wasnt even 8:00 yet, but they ignored me. Again I know I was cutting it close, but I did get there before 8:00 and the doors were locked. I used to get the majority of my side work auto parts here due to convince, but Ill most likely be finding another parts store to go to.

Mi
Review №29

Nice employees. great service!!!

Sy
Review №30

It is a trustworthy place for after-market and new auto parts. I would recommend spending a little extra on parts at stores such as Advanced Auto Parts rather than seeking to get cheap old parts pulled at junkyards.

Ke
Review №31

The GM is very rude and lied about needing the box to get the money back for my core (calipers). I was not told I needed to bring the box back to get my core and I explained that and she still said I needed the box in order for them to be able to return it. She was extremely rude and obviously is a liar. I called colerain immediately and the manager there said it was no problem and gave me my money no questions asked.

Br
Review №32

Great service and friendly staff

Al
Review №33

Had to deal with the rudest and unprofessional sales person Becky. Not just complete absence of product knowledge but very bad attitude as well . Even GM Kathy has to call to apologize for her. Making long story short i will recommend to avoid this store or at least Becky,. Very disappointed !

Ch
Review №34

Didnt have enough information,or didnt know

NT
Review №35

Responsive people very fast will get yiu what you asked for

Ch
Review №36

Outstanding group of employees. Everyone of them know everything when you have a question about tools or your ride. I will continue to shop here.

Da
Review №37

Great products and very good help.

Pa
Review №38

Becky found all my BMW parts great service

Ma
Review №39

Great, knowledgeable, customer service. They hetlp me out with antifreeze to my BMW this afternoon.

Ra
Review №40

Needed a battery., they were very helpful

Wi
Review №41

I thought I would try this store again, should have known better. Once bad service, always bad service. This time the girl working got in a conversation me and another employee was having, and started arguing with me. I did not make a purchase.

Ph
Review №42

Partnership. Provide a variety of free services,such as motor and alternator diagnosis.

Ja
Review №43

Good parts, employees, and good online coupons

Ca
Review №44

Horrible customer service, extremely disengaged, as if youre not even there. When they finally assist with service, its; rude, short, and very unwelcoming. Will not be returning to this location. If it was an option to leave no stars, that wouldve been my selection.

be
Review №45

Needed a relay they couldnt find it. Pepboys found it in like 3 seconds tho...

Br
Review №46

When I go there to help me with Trent help me find things that Im looking for Ive never went there and then not have what I needed. I went there once and they help me put my windshield wipers on

Ro
Review №47

Wouldnt replace bulb in turn signal. Went to Auto zone and they did.

Le
Review №48

Super helpful and go out of way to satisfy

Ep
Review №49

Excellent service excellent help

Jo
Review №50

Great employees with a lot of knowledge on vehicles and fair pricing.

Et
Review №51

Great place to get parts for your car

re
Review №52

Great service, knowledge staff!

Ru
Review №53

Knowledgeable people. Great pricing.

Pa
Review №54

Very nice courteous, & very helpful staff

Pa
Review №55

Great prices

Na
Review №56

Great people always willing to help

da
Review №57

They take your money then if you want to return the product, (in my case wrong parts) they make you wait 30 days to get your money back. Just think Id they had to wait for their money you would most likely pay more for them waiting

Ta
Review №58

God forbid you ask for a duralast part on accident because they will hang up on you instead of offering their brand.

Le
Review №59

Ask for a metal hole saw blade didnt even look said dont have go to a hardware and walked away found a small set by myself

Ja
Review №60

Did not have the parts I needed

tr
Review №61

Paul goes above and beyond to geterdone

Ra
Review №62

Friendly and helpful staff.

Tr
Review №63

Not bad place

To
Review №64

The employees here went out of there way to help me!

Ra
Review №65

Great store

Le
Review №66

Its ok

Ni
Review №67

Not happy with service

er
Review №68

Closing at 8pm on a weeknight is a little absurd

Do
Review №69

Great parts

No
Review №70

Friendly staff

Dw
Review №71

Good service

Te
Review №72

Friendly and helpful

ma
Review №73

Always take time to help

jo
Review №74

Nice

Ro
Review №75

Good

Li
Review №76

Love it

St
Review №77

Poor service

Ne
Review №78

Very good

Information
14 Photos
78 Comments
Rating
  • Address:5304 Glenway Ave, Cincinnati, OH 45238, United States
  • Site:https://stores.advanceautoparts.com/oh/cincinnati/5304-glenway-avenue?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 513-922-2043
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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