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Walmart Auto Care Centers
2322 Ferguson Rd, Cincinnati, OH 45238, United States
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Walmart Auto Care Centers

Comments
Br
Review №1

Cheaper than most other retailers, selling the same merchandise.

Bo
Review №2

Horrible!!! Staff completely unprofessional! In addition, Auto Center NEVER answers the phone! Im so glad I pulled my money from Walmarts stock! This particular store needs a complete overhaul and new management!!!

Ro
Review №3

I was treated very professionally & helped greatly. They made sure that all my tires was correct in every way.Thankks will continue to do business with them on all of my cars. Two (2) weeks ago

Ve
Review №4

Great job

Be
Review №5

Horrible place. Went for battery installation but they broke my car ignition by bending the key in it. It cost me $793 to fix!! They initially told me you fix it we will pay, but now they are saying we dont pay anything!!! Staff and assistant managers I talked to so far all are hopeless and trying to get themself out of it! I trusted them like normal honest people but unfortunately they are not like that. I am going to sue them if they dont come forward and pay me back the money. If there is somebody else with similar situation let me know so we can team up and get our right back.I dont know what kind of service they offer! Never ever go there again. Absolutely rubbish and useless...😡😡😡

Ar
Review №6

This is the worst place ever.

Al
Review №7

Forgot to put valve cap back on tires. Didnt vacuum car, said it was broke and I later found out they were lying. Staff was on a personal call and eating ignoring customers. Wouldnt go back. 🙂

el
Review №8

Do yourself a big favor and don’t go over there .I went yesterday to fix a flat tire .Starting of the store hours supposed to be 8am until 7pm on a SaturdayI came at 12:30 pm . The lights are off nobody was there .One of the employees walked by and told us ohh yeah they will reopen at 130 pm ( he said lots of call offs )Well 130 finally came and I was in line to drop my car for service .The guy ‘’greeted’’ all the customers with an attitude .When I said I want to get my flat tire fixed and oil change he said he’s not sure they will be able to fix it ( he didn’t even see what was the issue) and said I might need to get a new tires . I told him the nail is within the thread and it’s fixible . He said, we will check and let you know .2 hours later the lady called me letttjng me know my car is ready .I came at 4:55 to pick up my car signing all the paperwork, getting the key and finding out the my tire is still flat and no one touched it .Walked back into the store and asked what happen and why my tore isn’t fixed . She said I don’t know .Then I looked on the paperwork and on the comments its says not repairable, customer declined replacement.No one contact me in regards to that .So eventually I got only oil changed and still flat tire .Went this morning to firestone on colarain ave and bang got it all fixed without any questions or isssues .The tech said the the nail was still in the center withing the guideline RMA .Came to find out the the tech who did my oil change overfilled my engine with to much oil.Please please stay away from that location .For your safety and you car

MO
Review №9

No word to explain how bad this place, went for tire he said worker will come at 3 PM and they will close 4:30 PM, he behaves like a homeless person

Mr
Review №10

As they seen me walking in to check in, I had to wait 10 mins for one of the guys to help me seeing that I was pregnant, then they said first come first served and there was ppl who came in after me that left before me. They are busy playing around instead of doing their job. Wont be back.

Po
Review №11

Staff are very unprofessional, especially the service manager. They’re yelling at each other. The service manager chooses what services they’re going to perform for that day. No one is at the service counter, because they’re all in the garage laughing and joking. Never again will I entertain this foolery.

Ou
Review №12

I hated this place their service was so good that I had to double tip

Pa
Review №13

Its great I had a oil change and shopped for a television

ab
Review №14

Rude staff absolutely worst place to go for your car needs

Ha
Review №15

Poor service, careless staff, taking one hour break, nobody around to help. This center should just be shut down.

To
Review №16

Yous need to update your hours for automotive it says that the automotive is open from 7am to 11pm and the hours are wrong the correct hours are 7am to 7pm

Da
Review №17

Called to see if a tire was in stock and they said they were closed (it was 5pm) I said you are open until 7 and they said it is 7 and hung up

Mi
Review №18

Like I said everything

M
Review №19

Horrible customer service, store hours 7am -11pmNever there 9am - 2pm on a good dayI pay more to go to tire discounters next doorAt-least theyre there on their stated business hours and not screw everything up and keep you waiting all-day

Ni
Review №20

Do they ever answer the phone? Not sure if anyone actually works here. Odd.Should change the department name to Auto Dont Care.

Fr
Review №21

The whole staff needs to be fired!!! Poor customer service, disrespectful staff, and you wait forever if you call in with a question. Hey Management do me a favor..... MANAGE!

Re
Review №22

Would even answer the phone

Yv
Review №23

Good place

Information
3 Photos
23 Comments
2.1 Rating
  • Address:2322 Ferguson Rd, Cincinnati, OH 45238, United States
  • Site:https://walmart.com/store/2447-cincinnati-oh
  • Phone:+1 513-922-6876
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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