This place’s service is really good. It was quick easy and also clean. They did it really well and nicely also they did not charge me anything. I had went there twice and still did not charge me. Honestly they have the best deals for tires. This place will be a regular visit for me. I had went there because my tire was popped there was a nail in it again they did it for free, I was really surprised that they did not charge me anything even though it was my second time. If I could I would give this place a 6/5.

Excellent and fast service even though I was a walk-in. Blane and the rest of the team were professional and helpful.

I was surprised how friendly and reasonably priced this place is. The waiting room was comfortable, and my repair didnt take long. Overall I was very pleased. I only had a TPMS sensor replaced in 1 tire, but Ill definitely be back here if I need further tire repairs.

Got a flat tire and this was the closest tire shop to where I was. I’m so grateful it was because their customer service is wonderful. They took a stressful situation and turned my day around for the better because of how kind and caring they were and the way they went above and beyond to help me. I’m so appreciative and will go out of my way to come here when I need tires!

This is my new tire store for sure!! Jacob was awesome. I had a bad experience somewhere else. He was excellent in follow-up which meant everything! He also didnt treat me like the female when we were discussing what I was wanting for my Jeep. He searched & found exactly what I wanted. Didnt try to sell up or talk me out of what I wanted, but did recommend, which I took him up on. Im so happy with my purchase, the treatment & communication from his team. I highly recommend working with Jacob, Brandon & the entire Discount Tire, NOT Discount Service Team!

They’ve always taken amazing care of my car and me. I was in and out within 30 minutes for them to patch my tire. Everyone was amazing and they’ll keep getting business from me

Got my tire replaced here yesterday! Staff was amazing & friendly! Quick service too, i was in & out in 15 min! Would definitely recommend Discount Tires & this store over any Tire Discounters!

Truly worth the read!I would like to start by saying this store provides the highest quality customer service in the industry. Best balance and mounting in the business. They truly get it. I work in car sales and understand how customers can be so I am simple and straight forward during my visits letting them know what I need and no BS and they always execute and then some.I came in today after unfortunately rolling over a large screw in the road in my 2019 STI that somehow wedged itself head-first in the sidewall of my 3 month old Michelin Pilot sport 4S (expensive) tires. I unfortunately didn’t buy the replacement certificates (~$40 a tire). I put the tire in the trunk of another family vehicle and brought it in on my way to work today. I told the gentleman I spoke to, Jacob Goodman, that I was just in to buy a new tire and showed him the damage.Long-short, They ended up having that tire in stock and getting me hooked up, also allowing me to purchase 4 tire replacement certificates even though I was outside the 30 day grace period.Also gave me quite the deal on the replacement tire since the tires I bought were so new with only about 1500 miles on them at this point. Won’t go into too many details, but my man Jacob really made my experience 6/5 stars this time. A little kindness goes a long way in today’s world. Moral of the story, come here for all your tire needs and BUY TIRE CERTIFICATES!If you had a poor experience here, it’s almost guaranteed to be your own fault. These guys are top notch. Thanks again Discount Tire.

Friendly. Professional. Fast service. Top notch. Patched my tire for no charge which I wasn’t expecting. I will definitely be back here when my family needs a new set of tires. Shout out to Keith and Matt!

Had a large bolt in my tire and it was quickly losing pressure. I went to Discount Tire on Fields Ertel. I received immediate, friendly service. The gentleman assisting me explained that there was a good possibility that the tire could not be repaired and I would have to get a new tire. They would look at the tire and let me know. Much to my surprise they were able to repair the tire free of charge! I drove off in less than 30 minutes. I applaud there honesty! They could have easily sold me a new tire and I would have been none the wiser. They will get all my future business!

Good prices, very efficient service. Highly recommend, very pleased. Adapted to still give good service even during the height of the pandemic.

You could tell the representative was over it. Blowing hard when he had to explain something to a customer. I almost left but remembered that Ive had days like that. I waited 10 minutes for the guy to tell me that they didnt have my size (205/65 15s) and would have to order them. I really didnt want to have to deal with this guy so I went to Monroe where they didnt treat me like I was annoying them.

This company does not want to work!I arrived,every is free,but they do not want to serve the client.I stood 40 minutes they didnt take one carto do,they tell me to come Saturday,but today is Thursday.At the same time I say that I. have problem with the wheel,but they tell me come on Saturday.Very bad services I the address,they dont want to serve the customer!!!

I was met at the door under the gazebo tent. PPE and social distancing practiced. I got to view the tire change which was done quickly and professionally. Clean, well lit and the customer services reps were cordial and friendly. Thumbs Way High! 👍

I dont typically post reviews but the service and sense of urgency from Justin and the team at Discount Tire was out of this world. I woke up this morning to a flat tire due to a large bolt puncturing through. I made an appointment and was in and out within 35 minutes. Justin and the team did an incredible job at assessing the flat tire, but also went above and beyond by letting me know how much life my tires have left. We discussed other options should my tire not be fixable, but thank goodness it was. Did I mention it was free?? I also noticed a handful of umbrellas in their showroom for the customers to use, should the weather be bad. Thankfully I dont need new tires yet, but when I do, Ill definitely be taking my business there. If youre looking for kind, quick, and reliable, Discount Tire is the place to go!

It was a friendly experience. With quick and precise workers. I didnt have to get out of the car until it was time to pay for the service. Id recommend them to my friends and family. 😎

Quick service by polite staff. It was the best car service Ive ever had. They took my car immediately in and I was on the road in 20 minutes! So impressed by their customer service. Highly recommend them.

Was very impressed. The right front tire on my company van had a leaking tire. Tire Discounters on Fields-Ertel couldnt even look at it till the next day. Went to Discount Tire on Fields-Ertel, they said that they will repair the tire before they close. And they closed at 6:00pm. I got there about 5:00pm. Best of all, there was no charge for the flat repair even though the tires were not purchased there.VERY IMPRESSIVE

Needed old tires put on and they checked them to see if they were worth the service. Found out they werent, had a bad valve stem they fixed it for free

Tire Discounters? Never heard of her! Discount Tire offered me a much better price on tires and matched it with outstanding service!This place is awesome! Plenty of seating and coffee/water available with 1 stall bathrooms. Justin was phenomenal throughout the entire tire buying process, and helped me in many different ways. The appointment was easy, the tire decision process was simplified by having Justin explain the pros and cons to the tires I was deciding. Ultimately I went with his recommendation, and I love these tires! I just pulled a random stranger out of deep mud the same day Justin put new tires on! The level of service youll receive here is awesome. Every employee was professional and excellent.I told friends and family Ive never received this level of service in ANY setting, and I never expected this kind of service from a tire place! I normally go to Tire Discounters, but not any more! Discount Tire destroyed Tire Discounters in terms of service and price! TD couldnt get to where DT was price-wise. Easy decision for me.When I was waiting for my tires to finish, I talked with a few of the customers waiting. Most of them were repeat customers because they loved the service they get here. The reviews speak for themselves!

The place to go for mounting! I brought in tires, rims, and TPMS sensors and they were done in under 30 min at a GREAT price. Shoutout to Brandon and Justin 👏🏽

Im back! One year later due to a punctured tire. And to make matters worse, it was the week after Christmas... The timing wasnt ideal. Long story short, I spoke with Jerry Garcia and he took care of everything! From our first conversation, up until I was leaving. He was knowledgeable, professional, andkind. He definitely went the extra mile. Especially when my tire couldnt!

Free fix for a flat? Yes, please. Thats why I get my tires here. Great and friendly people.

One of the best place for tires. Best customer service. Happy employees and happy customers ☺️

Best customer service period. 100% recommend Justin. Go check them out!

Had a nail in my tire and decided to take it somewhere to get fixed. Happened to get extremely lucky when I pulled over at discount tires, the employees were extremely helpful and courteous and they repaired my tire for free, within an hour! That’s one heck of a customer policy! All around great work, thanks!

Love that they let you pull up to assist putting air in tires. No hassle, always pleasant. When I need tires I will buy here.

My first visit to this store was extremely positive. I was taken care of very quickly and left without being charged at all for the small nail that was found in my tire creating a slow leak. The folks here are very honest and respectful. Ill definitely be back in the Spring when its time for new tires.

Im catched nail on road,they fixed free...amazing

Got 4 new tires. Great price & service. In and out in less than an hour. Impressive. They wore their masks. Made the process safe fast and easy.. This is my 2nd time buying from here.

Really talking covid safety seriously, and polite and courteous with great deals

I have been dealing with this business for years..Excellent Service !! Above and beyond... I highly recommend Discount Tire...

Excellent customer service. Free flat fix. No need to go anywhere else.

Amazingly friendly, helpful, knowledgeable, and fast.

HONEST! Went for a second opinion after being told by car dealer I need a new tire. Manager assessed it and told me I had 2 more years! I’m so grateful!

Great service FANTASTIC prices. Very quick efficient and friendly. Ill definitely be back.

Easy to work with and fair prices on tires and wheels, prompt and courteous service. Jason and team are great.

Well they damaged a co-workers wheels and when I went to pick up his OEM set no one there offered to help load the wheels....thanks.

Had another nail in tire (not same car) but nonetheless Discount Tire fixed me up no problem and no charge. Who does that? Tires were not even purchased from there. Team they have is great! My tire go to from here on out for all my personal and work vehicles.

I have purchased tires for multiple vehicles and recently decided to get custom rims for my Ram truck. These guys were cheaper than any of the online stores. I even had a problem with the wheels I ordered (manufacturer error) and they promptly took care of it so that I was not without my truck. Very professional and courteous!

Cannot say more positive things. They were very helpful and informative. And work quickly and promptly. I will definitely come back for all my car needs.

It was close by and they got us taken care of it fast

Very friendly staff and great service.

I had a deflating tire, a drill bit being the culprit. The team removed the drill bit, refilled all of my tires, and sent me on my way in less than 30 minutes without a charge. I will be going back for any future tire needs.

The gentleman (douglas)was very nice, I just got my tires aired up for now, but when I am ready to buy tires I will be back. I have bought tires from another location before and also had a great experience . Very fair prices on their tires.

Came in to get tire patched, no charge! They were very friendly and the service was quick. Thanks guys, Ill definitely be back for new tires down the road.

This review definitely wont deviate from the common theme, this place is GREAT! Its never a great feeling to have to come to a tire store in the first place but these guys will take great care of you. Hit a nail on the road and was losing air, they did a great repair and rebalance in 30-45 minutes. Couldnt ask for better, professional service. Will most definitely recommend and come back when its time for more work.

Fast as possible service and excellent as well as helpful staff definitely a good place to go for all your tire needs and the price isnt generally that bad either definitely recommend

Not impressed. Good price and speedy service, but not at all tidy. Greasy fingerprints and handprints all over the passenger seat. Had to buy fabric cleaner to clean it. Left the trunk in disarray. Took the tire iron out to get to the wheel lock, but left the pieces and door scattered in the trunk. Not even sure why they went through the storage compartment in the trunk but they obviously did. Looked like they went through the glovebox too for some reason. And the tire pressures were uneven, so I had to use the compressor at home myself.Pictures barely do it justice. Used to like Discount Tire up in Michigan years ago. Wont go back now.

Staff is very friendly and polite. Had a great experience. I will definitely recommend

Had the most professional and pleasing experience I’ve ever had with a business. Thank you very much, I admire your integrity!!

Extremely quick service. In and out with a full set of tires in about 30 minutes or so. Easy scheduling on their website. Will definitely use them again!!!

Super polite. Good prices and quick service too.

What a great experience! The staff (Jason) was very courteous and professional. They repaired the leak in one of my tires for no charge and offer free air checks. I was so happy not to have been sold a new tire that I didn’t need especially this time of year. They’ll be receiving my future business.

Just got my wheels put on here Justin hooked it up super happy with his customer service an knowledge and help choosing the right wheel for my ride. Highly recommended. Thanks Justin!

For the second time in 6 months I have had an urgent tire issue. On both occasions Discount Tire has been fantastic. Courteous, professional and knowledgeable. Prompt fast service. Thank you

Unbelievably best always! Discount tires is one among very few places in United States that offer free tire pressure check and fill as needed. This location has large parking space and enough area to accommodate cars lined up for tire pressure check. The staff are friendly and courteous. My preferred place for tire service also.

Easily the best place in the city to get tires. Prices are the best and theyll beat anyone cheaper. The people they hire are knowledgeable and fast. The exact opposite experience youll have at tire discounters.

I stumbled in to this place accidentally and I’m glad I did! Andrew was awesome and so helpful. He provided great customer service and was very knowledgeable. I left with a great experience and recommend you stop in for all your tire needs!

Incredibly helpful and friendly service. Beyond expectations. Definitely give them a look if needing new tires.

Super great customer service..They are ready to work with you. I have installed 4 new tires and had my car ready in less than two hours. Great price and qualityFor Sure, will come back for more business

I dont trust many people with my Jeep, but when I upgraded from 35s to 37s I took it to them to have the tires mounted. The price was a bit steep considering that I purchased the tires online from Discount Tire Direct, but in the end I was very happy. They mounted and balanced all 5 in about an hour. Balancing a 37 tire isnt the easiest thing to do, but the team here nailed it and the Jeep rides smooth at all speeds. Id definitely return for my tire needs.

Fast, efficient service and personable staff. They even let me ask additional questions just for fun. Brandon and Sean are great. Jan 2020Just went again today, seriously awesome. You need to go here!

Had a flat and scheduled an appointment on their website. They were available right away, and since they determined the tire was fine they didnt charge me at all. Ill absolutely come back here when its time to buy a new set of tires!

Never expected to love a tire place this much. Super clean, efficient, Jason was the epitome of friendly and professional, and even the black coffee was good! Was in and out in a heartbeat, and then they refused to charge me because they said the job was too small(patched a leak in a tire from having run over a nail). Will always use this company for any of my tire needs.

Best place to buy tires period. Ive dealt with the beechmont and mason locations and have zero complaints about either

Regardless of who assists you staff is always courteous and knowledgeable. Kudos

This place is amazing!! I had a nail in my tire and not only could they get me in last minute, they patched it up quickly and for free!! Straight up honest folks here!! I will most definitely come back when I need my tires replaced!!!

Friendly, courteous and quick. They patched a rear tire I didnt even buy there for free. I did go there knowing I needed two new front tires and they priced them and ordered them in for me after already patching my rear tire. They were definitely the cheapest of the 4 places I called, including Costco. Be aware though, they ONLY do tires. No mechanical services like brakes, oil, etc. and they dont do alignments.

Still favorite tire place!

This place takes care of business. They get you in and back out quick. Very quick to handle issues. Way better service than Tire Discounters...

Brandon and his service team were extremely professional. GREAT JOB!!!

Drake and the team were awesome. They got me in, repaired my tire and fixed a sensor in less than 2 hours. Thanks guys!!!

Called the same day and they were able to get me in within an hour. They repaired my tire on my truck in 30 minutes. Justin and Ricky were very professional and helpful. THE BEST SERVICE I HAVE EVER HAD AT A TIRE STORE. Great price and WONDERFUL CUSTOMER SERVICE!! A++

I just needed to check and find out if there was something in my tire but expected to pay for it... I did not have to pay for it! Really caught me off guard so I had no problem with leaving a tip.. Thank you Discount Tire!

Quick, professional, courteous, and good prices. Would reccomend

I went in for a slow leak in my tire and discovered a screw lodged in the tread - right before a long trip. Steven informed me that plugging this was a free service, which was a pleasant surprise! Beyond that I couldnt believe the high-level of professionalism and courtesy demonstrated by Steven, Jason and the whole team. It was by far the best customer service Ive received in a very long time. This was my first time in but will not be my last. They EARNED a new customer and I will pass this along to others needing tires or service.

I ordered tires and made an appointment for 11 am two days later. They called me the next day to let me know the tires were in. I came in with my van the day of my appointment and waited while the tires were mounted. They pulled the van in the bay to put the tires on at 1 pm. Once my van was on the lift and the old tires were off told me they didnt have the tires I ordered, but would sell me a more expensive set for the same price. At that point I was going to miss a full day of work instead of a half day and just wanted to get out of there. The next day my tire was leaking so I brought it back and they aired it up. Turns out they cracked my rim and I had to have it fixed elsewhere because they denied they had anything to do with it.Later I had a tire from this set that needed a patch and I came back here because I had road hazard. I dropped the tire at noon and they promised theyd call when it was done and Id have it back by 3. Then I called at 4 it wasnt done. I called at 5 and it wasnt done. They finally fixed it at 7 pm.I reported this all to corporate and got a form response but no apology.

I have been going to Discount Tire for 10+ years starting in Columbus and I am glad they have opened a store in the Cincinnati market. The staff here is very professional and will work quickly replace tires. I had the tires replaced on my car in 30 minutes. The prices here are also very competitive. I recommend that you give them a try.

This is my new tire place! Justin was amazing! He even asked me if I was OK when I discovered the flat. He offered many options from the least expensive to the most expensive. I went somewhere in the middle. He offered me a cold bottled water while I waited. Later, he told me there was a nail in another tire. I asked him to please patch it since I was going to sell it in a couple of months. They did that for FREE! He could see I was surprised. Then he said we want you to leave here feeling safe.Discount Tires you are my new tire place!!

Fast repair, honest people

I came in because one of the tires on my husbands car needed replacing. They replace the tire for a very affordable rate and even though the tires we had were from Costco, they allowed me to purchase insurance for them- for only like $50- so now, if anything happens to any of the tires (even the Costco tires), we just come in and they replace it for free! So amazing! Never experienced such awesome customer service.

The staff here was SO wonderful and super friendly. They got me right in and had my tires on in less than 30 minutes! The have comfortable seats while you wait and even offered bottled water and coffee. Love the Tires for Lexus RX I can notice such a difference! Would highly recommend this store to everyone!

Good Place to get things done quickly. Came in Friday afternoon to ask about wheel replacement, lucky theres stock. Took 45min to get things done. Daniel is very professional and hard working. Gets all my lug nuts torque checked. Good one!

This was my first time working with them and I was very impressed. The shop is extremely clean, the team is professional, and they took very good care of my car. Excellent first impression I highly recommend.

We would recommend Discount Tire to everyone. This location has a great group of workers who got us fixed up & back on the road in a very short time. Everyone was friendly & helpful.

Had a flat and they were able to help me within the hour. Quoted me a cheap tire but that tire apparently wasnt in stock they upgraded me to the next higher tire but no charge very nice staff prompt service!

I went there with a tire that need to be repaired. They were very nice and fixed the flat for free. Great service nice people very professional. I will definitely go back when I need new tires. Thank you to the staff.

Quick service, in and out in under an hour with all 4 tires replaced

The Discount Tire on Fields Ertel is absolutely amazing. They replaced all four of my tires in 15 minutes, provided genuine and kind service, and went above and beyond to ensure my tires were done before my lunch break ended. Not only this, but they were an incredible price compared to a previous store I had used a few years ago. The manager was so kind and encouraging towards his team, and the general atmosphere was uplifting and positive. Jason, Justin, and Christopher were the names I caught, but the entire team was impressive and kind.Overall, if you are on a tight budget, but still want wonderful service, quality tires, and genuine care, this is the place! Thanks!

Yes they hook me up and got good prices

I have two Honda Accord 2007 and 2015. I got all my tires from them. This store is an A+ professional store. I had a leakage in my tire couple days ago. They fixed it for free. I was like wow. I will never visit other store for my tires. This store rocks.

POOR CUSTOMER SERVICE. SIMPLY WANTED TO RE BALANCE MY TIRES AND HAD A VERY NEGATIVE REACTION AND VERY UNCOMFORTABLE CONVERSATION WITH ONE OF THE EMPLOYEES.

These guys are the shiznit, always on time with a rotation and balance.

The best and most reliable tire store.

Fast, clean, speedy...it was like being served as a race car driver. I was shown the items of repair along with the parts used. Also was given a review of the life of the tires. A basic review of how the tires were wearing. Very -very-very happy with ALL the staff. Was open early before 8:00 a.m.. I made my Dr appointment. Will consider getting tires from them. No charge for the repair. Thank you Discount Tire! May day became better.

Bought 4 new Yokohama tires from these guys last year and have been very happy with them. Dropped in this morning to get one of the lifetime tire rotations that they offer. I happened to be the only customer in the shop at the time and I got to see a crew of 4 swap my tires at a pace that looked like a NASCAR pit crew. Awesome job, thanks!

Great service. Liked the way they greeted me at my car. Fast and curtious.

Needed a tire rotation. Was in and out in under 30 min from start to finish. Just not quick but friendly and knowledgeable.

Highly recommend this team!Headed to Tire Discounter to drop tire off in hopes they could fix it before Thursday. Pulled into a Discount Tire by mistake. Beat mistake ever! They are fixing my tire while I wait and for FREE! They back their work always. Nationwide company. Thank you Sean!