I needed my drivers-side window replaced after it was shattered in a smash grab robbery attempt. I spent 2 hours vacuuming out the car prior to the appointment so the only clean-up the tech needed to do was inside the door frame. Not complaining about this, just setting the details.Ill give them an A for ease of scheduling, billing and time of repair. Unfortunately I believe the brief time of repair was due to not spending the time to get all the glass out of the door frame. I could hear glass still rattling when I shut the door to pull away but I had to get to another appointment. When I opened the door many glass pieces were coming out of the weep holes. I popped the door panel off when I got home and spent an hour sweeping and scraping the remaining glass out of the bottom of the door. Attached is a pic of what I collected with my shop vac.

Safelite continued to work with me even when I kept messing up what I needed! At first, I put the wrong window so when the technician came, it didnt fit. They rescheduled no problem.Then they came again and I ordered the wrong tint. I told them its been two weeks and Id love to have a window, but get it replaced with the correct tint when possible. Instead of charging me extra for putting in a new window they offered the replacement free of charge! Super kind of them putting the costumer first and I would highly recommend Safelite for their superior service.

They were friendly and fast and did a great job.

I had a great experience with Safelite on Glenway. Even though I was early for my appointment, my car was taken right away. The guys at the shop were friendly, courteous, and professional. My service was completed in half the time estimated. All in all, superb service - highly recommend!

Easy to schedule online, good with communication, arrived on time. Zack did a great job.

Very nice people and they do very good work im very happy with my new windsheild

They force you to set appointments online so you cant discuss your issue. I also found the exact same service locally and it was much cheaper. Safelite - $385.91. Local company - $225. No brainer 😆. Owner responded yeah the owner is gross!!!

Fast efficient professional and delivered my vehicle on time.

Had appt at 11am to replace windshield. Was expecting 1-2 hrs for t service. Service was done in 45 minutes. Great Service.

I had a great experience. I was able to schedule my appointment online without issue. I arrived a few minutes early and they were prepared and ready to go. They got to work on my car right away. The waiting area was nice and clean (they also have soda, coffee and water while you wait). The technician was knowledgeable, professional and friendly. 10/10!

It was pretty good. Not bad at all.

The service is great!

Pleasent experience for a cracked windshield. Done before estimated time. Worked with insurance with no problems

Thanks for the amazing service. Love my new windshield.

Excellent job on windshield installation and it didnt take long, very satisfied

Had them out to the house the other day to replace a shattered windshield. 2nd windshield replacement in 5 years(different cars). They were quick, on time, called ahead, very professional. An excellent service. Only small complaint is that due to the current situation they do not schedule appointments by phone, only online. I personally believe this is BS and that safelite as well as numerous companies have been using the pandemic as an excuse to cut back on expenses such as labor. Otherwise a great experience.

Showed up on time for an 8:30 am appointment and was finished before 9 am. Very professional and experienced. Would highly recommend

Waited 8 days for a passenger side window. Received an email, not a call the night before my morning appointment - they still have to order the glass!? Another 3 days or so!? Save yourself a headache and go somewhere that won’t cancel last minute.

Ready for me when I got there, unlike some places where your appointment is at one time and you sit for a hour or so before they even get to you. The waiting area is clean and comfortable with complimentary coffee, pop, or water and tv to watch while they work on your vehicles glass repair or replacement.

It was great...fast friendly service and not nearly as expensive as I thought it would be

They did an awesome job on my car I will recommend services to my friends thanks

Loving my new windshield! Excellent job and friendly staff. Thanks Guys!!

Very pleasant and easy to talk to. My windshield replacement was to take 2 hours to complete but they had me ready to go in just over an hour.

I cancelled but they were on time very polite and didnt get upset i cancelled one bit.

Great management. Go the extra mile to insure satisfaction.

Guys did a great job on my BMW. I dont want to speak too soon since it has only been a week however it is holding up. No wind noise on the highway and no leaks so far. It rained a little bit the other day so it should be good.They also installed some new wiper blades and those are working great. I was initially worried my rain sensing blades wouldnt work anymore with the new glass but so far it works just like normal. Thanks guys!

The staff was quite good compared to most auto repair companies, from getting me scheduled, to advice from the mechanic. Respectful.

These guys are awesome. My windshield cracked and I knew Id have to get it replaced because the cracks were too big. Ive never had to replace my windshield before, so I was worried Id have to pay a ton of money and that it would take a long time.After doing some Googling, I found Safelite. I Scheduled an appointment at this location online, went in, and had a new windshield and new wipers installed and ready to go in exactly an hour. Everyone here was professional and efficient, and the best part is that a new windshield & new wipers didnt break the bank either. If I ever crack my windshield again (I really hope it never happens to me again!), Ill absolutely be coming back to this location.

I had an excellent experience with getting my windshield repaired instead of replaced at SafeliteBeau was very helpful in getting my insurance to cover the full cost of the repair. I would highly recommend them if you need any glass repair for your automobile or replacement

I had 2 huge cracks in my windshield from a truck a few weeks ago, I made an early appointment thinking itd take a couple of hours, but I was in and out about an hour! Quick, easy, and a great price to match. Hopefully I never have to replace my windshield again, but if I do, im definitely coming back here.

Professional, fast and my windshield looks beautiful! Highly recommended!

Very professional and kind. Very quick, thorough. I definitely recommend.

First the positive, they got my car in as soon as I came in. I didnt have to wait which was nice. Now the negative. I was called to my car twice to be shown the parts of the window they were going to break. The tech said the type of car I have uses a different clip and they would break when he takes them off. He said he would replace the clips but the molding would also break off. He couldnt replace the molding, they dont fix that. So I would have to go somewhere else for that. I didnt bring in an ancient car, its a 2013 Honda Pilot. After being called twice and being told they are going to cause more damage, I started to lack confidence in how well my windshield was going to be. I decided to leave and Ill take my car to the Honda dealer. Oh I forgot, he broke one clip and didnt replace it, just put tape on it. Just told me to leave the tape on for a hour. I asked if the molding was going to come off, he just said it shouldnt.

Great service on my second visit. My appointment the first time was less than acceptable. This safelite failed to notify anyone that the windshield didnt arrive before showing for appt time. Then wanted to argue about us ordering the wrong windshield which they didnt have either an apology wouldve been nice and maybe some attempt at making it right the second visit. I did get an apology from the tech as he already knew of the problem not from the management. This is the first time ive had any problems here.

Cant reach a live person to get a estimate

First time we went for an appt they had the wrong windshield, ok this happens. We made another appt. Stopped in today to verify our appointment and make correct glass was in and were told our appt is during their lunch. We said ok make it 11,and your rep copped an attitude. We didnt schedule the time. YOU DID. My husband said you really dont care do you. Your rep replied whatever. He did not try to fix the situation. We will go elsewhere. I wish we had his name but will be happy to go back and get it,if we thought anyone would really care. Wish we could have given no star - you should make that available.

Friendly and quick, or as quick as you can be replacing a windshield. But very nice service overall. I would definitely come back if it was needed.

I had great service. They replaced my car front window under insurance a year ago via the mobile service, so I brought my truck in when after I accidentally busted out my back window. They got me in at my appointed time and Aaron did a great job explaining everything and taking car of my window replacement. Two great experiences and customer service.

Excellent service and communication.

I had my windshield replaced there less than a month ago, I went to get a bite to eat then came out to find a single crack straight down the center of my windshield. I took it in assuming theyd cover this but no, they claim a very small pebble hit it and it caused a crack that large, not sure how that would happen parked in a parking lot but if thats the case then they have very weak glass. So either way, not worth the money and it wasnt hard to find other places with better prices and better quality glass.

Very friendly service. Love the convenience

Great service. Windshield cracked on the way to work. Was able to get an appointment the next day. In and out in about an hour. No issues.

I had a large crack across my entire windshield and scheduled an appointment online for a replacement. The technician kept me updated about any possible issues (the replacement shield they had in stock had a sunshade tint, but my original did not) and I was back on the road in 1 hour and fifteen minutes. 3 weeks later, I have had no issues. Im glad that I finally got this fixed. Next time I wont hesitate to get my windshield fixed, because this was a great experience.

We had very good service. The installer was very good and did an excellent job.

Very fast, very professional and friendly

Great service and a quality job done.My new windshield looks great.

Excellent they went beyond repairing my car

Fast service and nice people

After waiting a week for an appointment, getting all the nice text messages to confirm, they emailed me hours before the appointment, cancelled the appointment, and said if I want to reschedule to call back and wait for another appointment.No priority given to me for their mess up, nothing..... “Call back and make a new appointment” it’s not like they have appointments next day- they’re a week+ out on “new appointment”.So, I rented a car for a whole week and have to rent one for another week now. The rental car is going to cost more than the part! GEEZE!

They did a good job.

Great all around ...very fast service I would recommend going to this location

Had a great experience, replaced my window perfectly and provided great customer service

They were very professional and courteous. My only complaint with them is that I had to move my vehicle out of their car bay instead of them doing it after my repairs were complete.

I went here to get a chipped windshield repaired my insurance referred me.... I wasnt really expecting it to look that great I just didnt want my windshield to end up cracking...but WOW! I can hardly even see where the chip was in my windshield. I had to really stare to find it, its so tiny it is barely visible. Highly recommend. super fast service, very friendly.

Set up a appointment before hand. Showed up. And was done within the time they promised. Thank you.

Prompt, professional and friendly.

My driver-side, back window was punched out in Clifton. I was able to get an appointment the next day for my vehicle. It took an hour and a half to fix, but the window looked great. Rolls up and down perfectly as wel. They swept my vehicle as well. It was pricey though, coming it at $250 for the window. But hey, they did a great job.

Even though I received fast and courteous service, the only thing I didnt like was how the customers that were waiting in the lobby with me were called back in the garage area to look at their vehicles when their work was completed and before they paid. When my vehicle was finished it was pulled out in the rain and I was called up to pay, so I told the technician that I was going to look at my windshield before I paid. He told me there was an lifetime guarantee but to me that wasnt the point! When Im spending my money I like to look at what Im spending it on!

My windshield was replaced very quickly and it looks great! Very friendly and professional. And their waiting room is pretty comfortable.

They were easy to schedule, Cameron time to my location and completed the repair professionally and the the service gentleman was just that! No complaints at all.

They did a great job replacing my car window. They were quick and easy to talk to talk about any questions I had. Only took them an hour to fix it.

I scheduled satellite through my insurance company to repair a small chip in my glass. Tech arrived and ensures me it was fixable. I left and went to work... come home from work to find a 13 crack in my windshield. Safelite wont own up to the damage.

After waiting several days for my appointment, cancelling my plans, and waiting around all day for someone to come out and fix my windshield, no one showed up today. Then when I went online to try to contact someone, it shows that my appointment was moved to NEXT WEEK, and I received no phone call, no email, no notification, no explanation whatsoever. Nothing. Im ticked. This is extremely poor service. And now your office is closed for the day, so I cant even call to yell at you properly.

Fantastic service. I made a 3p appointment at 9am for a chip in my windshield. They were finished in 20 minutes, including giving me some great information and options.

They came to where I work & now the 2 chips disappeared

Very friendly and my windshield was replaced in under 30 minutes.

Once again a scheduling issue. Sent me to the wrong location. The staff at this store was very apologetic, friendly and accommodating. If you use Safe-lite make sure they verify where you are going.

Went here after my windshield cracked and our technician went above and beyond to help us after some other trouble our car gave us while in the store. Wonderful service if I ever need another repair Id definitely chose here.

Fixed my window in 1 hour for a great price

Great service; they stayed late to make sure the glass was installed in my car the same day. Very happy with this business and would definitely use them again.

Replaced windshield of our rare vehicle. Quick and easy experince

Unbelievable service! So rare to experience this level of quality care.They were ready to start the work when I arrived and finished before estimated time. The only surprize was asking me to return with a window motor so they could install it free. Yes I said FREE labor. Lets be clear in that this was a large (high profit) job involving windshield and two side windows. Regardless who does work now days just to push smiles?I shared the same great news with Angies list and my network.

Friendly fast and professional. Great group of guys

Lifetime warranty. Friendly service. William was my Tech, very good job completed promptly.

No help

Very professional I had to come back I went at the end of the day .. but I love the service my window was put in an ready when they said it was 😘😘

2013 Hyundai Genesis CoupeExcellent Customer Service On7/1/19

I called upon Safelite to replace my windshield that had a running crack in it. Not only did they replace the windshield in my VW Passat, the tech informed me of the safety checks he was doing and why. My windshield looks good and I would recommend Safelite to anyone in need of window repair on their car.

Call 3 times they keep changing time there coming. Completely f/u company. Will never use them again.

Driver side window was cracked and shattered but still in place due to tint paper. Called safelite for a repair. A young, cocky associate came to fix it. He managed to cause the glass to fall and get all over my car and driveway but promised he would clean it. He did a half ass job. Glass everywhere. Especially the driveway and I have three large dogs. At the end of the day, he couldnt even replace the window because of another issue. So basically he came to my house, spilled glass particles all over the place and still charged me.

Excellent customer service - would highly recommend!

Great service and installed my windshield in under an hour.

Good service

I paid way too much... Should have shopped around

Fast courteous convenient service and they offer free drinks very polite staff.

Just replaced my 761 miles mazda miata cracked windshield by Safelite glass. Tech replaced my windshield and scratched my brand new car’s steering wheel...the technician nailed my steering wheel. Tech also scratched the framing which covers the windshield which is a gloss frame for miata. The plastics were not put back properly and the frame had a gap between the seal and the glass. What kind of a crappy business is this. I then called the customer service and I got blamed as if I have done this. Looking for compensation to get my damage covered properly by a Mazda dealership.

Replaces my windshield and back glass in an hour. Did a great job.

Awesome job. Mark did a wonderful installation on my Corolla.

Good work but slowww

The technician was prompt, efficient, courteous and did a great job.

The replacement was well done and the staff was very friendly and helpful.

Very polite staff, simple and affordable process.

Not all Superheroes wear capesGreat job and security....They have beverages and sports, how can you go wrong.Thanks Guys💜💜💜💜

Got windshield replaced in timely fashion. Friendly staff.

I Got in and out with a new windshield In a little over a hour and half. I couldnt have asked for anything else.

The guys are great here. Got me replaces and on my way in an hour or so.

They check the w window gave estimates. When I came on appointment day they didnt want replace the glass and told me to go to body shop.

Faster than expected, professional service.

Quick, easy, knowledgeable, friendly and, had bundesliga on in the waiting room.

They did a nice job replacing my windshield. Fast service and the quote was right on.