user
American Auto Glass
1672 Queen City Ave, Cincinnati, OH 45214, United States
Appearance
American Auto Glass
Comments
Mo
Review β„–1

Loved American Auto Glass! The gentleman that worked the phone & front desk was very pleasant! I was in & out in about 30 min! The quote that I was given over the phone was actually the out the door price: no sales tax, or labor cost; no disposal charges, & other fun hidden fees!!! As a woman, I didnt fear for my life or virtue (πŸ˜‚) in anyway...always a plus!!!! The sitting area had the essentials...chairs, but again, I wasnt there to be pampered, I was there to get my windshield replaced; I didnt fear for my safety, my health, or a 4 to 100 legged critter/pest appearing because it was its daily routine!! Oh, & their work was perfect!!! I would recommend them to anyone...especially a woman!!! Great job gentlemen!!!

Ry
Review β„–2

Amazing work very fast, affordable,And respectful to will send any business that I come across to yall thank you again

Je
Review β„–3

Great prices! I have had to get a back window replaced on my Kia van and then a front windshield on my Nissan car. Both times the prices were very reasonable, the work was done right and fast. Will use their service in the future if needed.

Mi
Review β„–4

The person in charge of the place makes you feel that you are really in the right place, I had visited several places before but I am sure that if I had seen this place first, I would not have moved from there and the work was impeccable.

Fa
Review β„–5

Although its there services are good, I dont recommended it. Because you will be locked in a waiting room with zero information about what is going on your car. For me, I found traces of glasses under the hood and drips of glue on the dashboard.

Ke
Review β„–6

Upon arrival to work, I discovered two of my fleet vehicles had been broken into overnight. I was in urgent need to have both van side windows replaced and to get my employees back to work. American Auto Glass came out the same morning! Not only did they understand the urgency, but they came to us, and were the most cost effective as well. The staff was incredibly friendly and professional, even cleaning up the broken glass from the previous evenings vandalism. American Auto Glass is head and shoulders above the rest, and should I ever run into this situation again, I will know exactly who to call!

Za
Review β„–7

Great deals, quick and made my broken glass not broken anymore

De
Review β„–8

Very timely! I called a Friday morning, and had my cracked windshield replaced by early afternoon. Good communicators.

Ed
Review β„–9

Excellent service. Fast, friendly, and the replacement was top notch. Plus, they were significantly more affordable than the other places I called.

T.
Review β„–10

Solid group of characters at American Auto. Troy and the rest of the gang took amazing care of my car and in record time and for way less than every other company i called. I hope I dont have another reason to get another windshield replaced, but if I do American Auto will be my first call!

ka
Review β„–11

For the price and fast service Im very satisfied

be
Review β„–12

BEST price around. On time. Removed all broken glass inside and outside.Quick and polite.

Pa
Review β„–13

I wish there were a few more stars to give them! Fast! Neat! Compitant! Beat every other price in the area by more than half! (Safelites quote $960, America Auto Glass under $356 - check their website for a coupon) I almost didnt call because they are located an hour from my house. Not a problem. Not an extra charge! Great company!

Am
Review β„–14

Wow! I wish I’d have known about them the last time my car got broken into. They come *to you* and are very reasonably priced. The only other company I know of that comes to you quoted me 4x the price. The man who fixed my rear passenger side window today was super nice, professional, and on time. Hopefully I don’t have any more broken windows but if I do, I know who I’ll call. I recommend them highly!

Je
Review β„–15

Glad I was able to get in contact with the owner of the establishment. I had a problem with my window and he was able to repair it free of charge. Was truly blessed.

a4
Review β„–16

Quick and easy, and the best price in town! Very happy with them and $70 cheaper than big national company.

Ka
Review β„–17

I was incredibly pleased with the service, atmosphere, and PRICE! I stumbled upon the business by chance and Im so glad I did! Two other quotes I got from competitors were TWICE as much and no where near as convenient and fast. I kept their card and hope I never need them again but if anybody I know needs somebody Id tell them 3 times over to go here!

Jo
Review β„–18

Great place to do business with. Unbeatable prices to match their unbeatable professionalism. A rarity in any business. Dave came out to my place of work and replaced my front windshield quickly, professionally, was super friendly and did it all and at a great price. Look no further if you need auto glass replacement. Im very happy with my experience.

Br
Review β„–19

Ive been to the more well known glass shops. AAG beats the competition in attention, care, and service!

De
Review β„–20

Great service on the window but guy forgot too vacuum my car lol

Sh
Review β„–21

Excellent service and price. Fixed my window relay quickly and properly

D
Review β„–22

There services is great!! Top notch repair and reasonable price.

Di
Review β„–23

Great experience! Quick and professional. 10/10

Da
Review β„–24

Quick and amazing price -- cant ask for more than that

Sh
Review β„–25

Responded immediately, came when the rain stopped (We dont have a garage) a couple days later and replaced the windshield and Driver side glass while we were at work. Conveniently paid over the phone, got home, and saw they did an amazing job. Even vacuumed all the glass up! Really top notch service all around, and incredibly reasonable price. Thank you so much!

Pa
Review β„–26

Excellent service. I called them up and they replaced my windshield first thing the next day. It only took about 20 minutes before I had my car back with new glass. The price was also very reasonable and exactly as quoted on the phone.

St
Review β„–27

Dave just came and did my jeep windshield. He did it super fast extremely friendly. All around great person and company to have at my home. I would recommend them to anyone! I will be a returning customer for years to come that’s for sure!!

me
Review β„–28

I was very impressed with the service here (Queen City location). The guys were friendly, organized, and very quick. They were able to get me in within the hour, and the service itself took less than 20min. I was having a broken window replaced-- there was still glass all over my car; they went the extra mile and vacuumed it all up for me, free of charge, and I didnt even have to request that of them. They are also very trustworthy; I had a couple valuables on the front seat that were still there when I returned, and they charge a reasonable rate for the service they provide. Very pleased; I definitely recommend them.

Ni
Review β„–29

Fast and inexpensive without compromising quality. Courteous and professional staff

Bi
Review β„–30

Steve came out right on time and quickly and efficiently changed out the back glass of my minivan at a price that could not be beat. Because of rust on the thread of the wiper mechanism the wiper couldnt be reinstalled and he took the mechanism back to the shop and was able to remove it there. He came back out and reinstalled the wiper and refused to accept any additional payment. First rate service!

th
Review β„–31

I called Monday mid-day, and Tuesday mid-day Dave replaced my van front window utilizing his 20 yrs. of experience in the trade. Excellent job and price was very competitive vs. others I called. Well done. Thanks.

Br
Review β„–32

Fast, friendly service. Dave is totally awesome, organized, and very good. Dont go anywhere else for your windshield replacement, call these guys!

Ka
Review β„–33

Very nice and polite gentleman. Came to my place of work and installed my new windshield. I would recommend to anyone and everyone I know.

De
Review β„–34

Placed a call the man took me for my word we would pay and laughed at my jokes, showed up the next day we laughed more and he provided excellent service to our company van. Very impressive work I appreciate the customer service very rare quality now a days.

El
Review β„–35

Good service and fast

Re
Review β„–36

There is a reason their rating is this high! I made the unfortunate mistake of calling a different glass place first, they made several mistakes and I STILL didnt have my window fixed 4 days I initially contacted them. I finally called American Auto Glass and they came out within hours, fixed all of the other mistakes and replaced the window for over $150 LESS than Mels Auto Glass was going to do it! I wish I would have contacted AAG first. HIGHLY RECOMMEND these guys! Very knowledgeable, VERY professional.

Br
Review β„–37

They are the best in business for Northern Kentucky. Came to my house and fixed in my driveway. Thats as easy as it gets. No scratches on the car and insurance took care of it.

Du
Review β„–38

I had a great experience at this business! the staff is super knowledgeable and a great group of guys. I strongly recommend them for all your auto glass needs!

An
Review β„–39

There is something to be said about exceptional service (something you dont see much of these days) and American Auto Glass certainly fits the bill! My rear window shattered just last night when my backup camera didnt catch an over hang in a parking structure. Called my insurance and they gave me a glass shop that I called this morning who said they wouldnt be able to assist until Tuesday. I called another shop who said they wouldnt be able to replace the window until Monday. Decided to see what shops were on Yelp and WHALLA...American Auto Glass came up #1!!! And #1 they are!! I called around 930am and they were at my place by 11am and installed the window by 11:30am! WOW! You cant get any better than that!!! Thank you Mark and Troy for being there for me on such short order and doing a professional job! All the best!

Dy
Review β„–40

Affordable glass for do it your self indivuals

Ma
Review β„–41

I tried to get them to come out to my job they wasnt able to so i went to they shop. Where they took out my old windshield replace it an cracked the new one didnt give me my money back an telling me to wait for days till they can come out an fix it im bad cause i drive for a living so i need my windshield fix assp

Ar
Review β„–42

Highly recommend this place. Friendly, professional, timely, and the best deal,

Ha
Review β„–43

Professional and great price πŸ‘

Je
Review β„–44

Amazing service and price. True to their word. Hard to find these days.

za
Review β„–45

Finally a shop that is not all about the money. Amazing people up there. VERY RECOMMENDED.

Al
Review β„–46

They went above and beyond for me today and did something I never expected they helped me out that I dont even have the words to Express it. You need car windows come here they are damn good people and will do you right

Ka
Review β„–47

They did a great job!

To
Review β„–48

Troy was quick to help with my windshield replacement scheduling. Very pleased!

Bu
Review β„–49

Done in 15 minutes, vacuumed up the glass from my break-in complimentary, cheaper than my insurance deductible. 5/5 hopefully never get broken into again but would go back to these guys if I do!

Jo
Review β„–50

Clear communication, friendly staff, super reasonable prices

Da
Review β„–51

Did a really good job

St
Review β„–52

Cheap, quick, easy, and perfectly installed. Better than Safelite.

Ma
Review β„–53

Good price and good install

Jo
Review β„–54

My car was broken into and they fixed the window within two hours of me discovering the break in. Also they gave me a Sunkist, which was nice because I was thirsty.

Ne
Review β„–55

Good

Li
Review β„–56

Good place

MO
Review β„–57

Awesome

Ak
Review β„–58

Wonderful service

Information
9 Photos
58 Comments
4.8 Rating
  • Address:1672 Queen City Ave, Cincinnati, OH 45214, United States
  • Site:http://americanautoglass.net/
  • Phone:+1 513-377-6627
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations