I am very happy with my choice to lease a 2022 Hyundai Santa Fe with Superior Hyundai South. Ed and Dennis made it a very enjoyable experience, they made sure I was 100% happy with my choice and that I was getting the best deal they could offer within my budget. My new car was spotless when I got in it, and Ed showed me all the different things my new car could do. Thank you for your service!!!! I will definitely be recommending this dealership to my friends and family.

My wife and I found the Santa Fe we were looking for at Superior Hyundai South. Since we live in Nashville, TN, we had to make arrangements over the phone and the internet. Our sales associate Jon Kolts couldnt have been more pleasant, and he was completely professional, answering all of our questions promptly and accurately. When we arrived, the Santa Fe was perfect, and Jon and F&I manager Nelson made sure the purchase process went quickly and easily. Everything was as promised, which was a huge relief, as wed driven over 4 hours to get to the dealership. Id recommend Superior Hyundai South to anybody looking for a new Hyundai.

Me and my wife had an excellent car buying experience from Sam Kassem. NO pressure, NO hassle, took multiple test drives and found the car that was right for us. It was a pleasure doing business with Superior Hyundai South.

Superior was a great experience overall to purchase my first car through I couldn’t of asked for anything better! Tommy Bailey was an amazing salesman and really took care of us with every concern we had or any questions we had to ask! He found a car perfect for all our needs and made sure we were beyond happy with the car we chose! Definitely will recommend to all my friends and family!!! If you’re looking for a car go see Tommy Bailey at Superior you won’t be disappointed!

I did not have a good experience during either of my services so far. I drive a Hyundai Veloster N. When they returned my car after the first service, it had oily smudges on the door handle and the “Drive Mode” button. I could hear them revving my car from the waiting area multiple times during my second service. This is beyond disrespectful.They also did not pay attention to detail, at all. My car has 13k miles on it. The sticker they gave me at the end of the oil change said they used the wrong kind of oil (the recommended is 0w-30 on the oil cap but they used 5w-30 it seems), and also that it was good until 143k miles. I had a terrible experience and I would not trust them to either perform basic maintenance or take care of your vehicle.

Had a very welcoming and positive experience leasing my new 2022 Hyundai Elantra. The sales associate and other staff were informative, supportive, and transparent. I would recommend to others!

I actually like Hyundai North better than Hyundai South. The service is better at North. My last experience at Hyundai South was not good at all. I will be contacting the service manager at that dealer.

I always feel comfortable at Superior. The service center personnel Will and Natan are great. They always explain what they have done and make me feel secure that the have taken good care of my car. I have my routine service and always look forward to seeing them/.

Thank you to Jon Kolts for making the buying experience on my Hyundai Accent.

Let me just say this has been the biggest nightmare purchasing from these people. When I first bought the car literally four days after my brakes began to fail, next let’s talk about how within the same year my alternator is now failing. These people sell you the trash they collect just to collect a buck. I have been trying to call them all morning and no one in the service department is answering. Convenient. Within the first week of buying my car I had to take it up to them three times IN A WEEK. These people are scam artists and will take advantage of you just to get your money and then to never answer their phones! I’ll be up there today!!

If I could give this dealership a 0 I definitely would. My son purchased a Hyundai Sonata and was told on three separate occasions prior to completing the deal that the hard tags would come in the mail to our house. Also we were told that the tags were included in the purchase price which was the most important part. After time got closer for the 45 day temporary tags to expire we went to the dealership and asked about the hard tags and were told by the original person(finance manager) that the tags would come to them at the dealership and we would come and pick them up. After another week and a day prior to the temporary tags were to expire my son went to the dealership by himself and was told that they weren’t responsible for the purchasing of the tags. Now the tags were only like 60 dollars but it’s the principle of a man telling a customer on three separate occasions that the tags were covered and then turned around and not honor what was promised is pretty pathetic. This was my son first car and this really ruined the purchasing experience and as a man these guys are not straight forward at all. Again the 60 dollars was nothing for us to take care of but thanks to the finance manager and the manager they will not be getting any referrals from any of my associates.

Had a great experience. William Morton was very helpful and easy to work with and so was his manager, Matt Ferrell.

Havent purchased a NEW car in 30 years. Will and Matt made my experience on of the ever! Excellent customer service outstanding dedication. I knew pretty much what I wanted; I had been stalking the new 2021 Santa Fes for 6 months. So, I walked called to make Superior South had what I wanted (they did have the model but not the color) I was promised the exact new model and color delivery in 3 days. I WAS NOT DISAPPOINTED! It was ready to go. I was in and out in 2.5 hours with financing. Make sure you get GAP and Value Guard! Its worth it!! Sorry Id say Id be back, but this is my last new car, my older. However, I can shout to everything how great Superior Hyundai South!!!! You wont be sorry!

7/5 UPDATE: After still experiencing problems, I gave Superior South another try. I want to thank Nathan for attention to detail and desire to provide better customer service. He was able to look at my car and diagnose the problem immediately, and it was fixed an hour later. I will continue to ask for him in future visits.6/24: I brought my Hyundai in for a cylinder misfire problem causing the engine light to come on and the engine to shake after another Hyundai dealer had already looked at it and claimed they fixed the problem, yet it was still happening. I showed up without an appointment and was able to have it looked at that day (hence the 2 stars). I told them what the previous dealer had said (including that it was a cylinder misfire) and what they did, offering to show them the papers. The mechanics here drove the car around and said the light never came on and the car drove fine and there was nothing wrong with it. This was extremely frustrating because the car only misfires sporadically anyways. They said they couldn’t diagnose the problem because there was no code with the engine light being off (it comes and goes). I told them on the phone what the code causing the problem is but they kept insisting it was fine. I felt like my concerns were not being heard and when I tried to say what the problem was, I was told the car was fine. They claimed an oil change would fix the problem but only suggested this after several hours which leads me to believe they just didn’t know what else to do, otherwise an oil change would have been the suggestion from the very beginning. I do not believe at all that the car is fixed and when it inevitably happens again, I will be taking it to yet another Hyundai dealer who can hopefully help.

Went to Superior Hyundai South and it was great. Jon Kolts showed me different cars and he knew I would really like the Sonata, he was correct. I love it!And Nelson Reyes helped with the leasing and explained all my questions. Everyone is so friendly. I highly recommend them. They are great. If I could give higher than a five star I definitely would.

Wonderful experience had a sales guy named Eddie very polite educated courteous just a great guy theyre lucky to have him. First time going there bought a car. I will be back if you go ask for Eddie and remember always check k.b.b before buying anything and have a mechanic look at it first

Fantastic Fast Service! The Man we delt with was great. My son lost his only Key to his First Car! After JUST getting his License. Its a bit of an older Car and I never knew This Dealership Did this for Hyundai of nearly every Make,Model,Year. The Price was incredibly low as well. We were in and out of there with the Half Hour!!!

It was just ok. Visited the service department in the past and they left something under my hood during a recall and last night during my visit it was just ok. The lady who arranged the appointment said that they were offering 4k over KBB and this was the best time to sell got offered less than we buy any car. I have a price in mind because I am looking for something else and he did explain trading would get me more and where I would be best to go.

My last two cars I bought at Superior Hyundai South. I was called for a recall - Sonata Hybrid (some engine repair). I left the car to the service. After the service I heard a noise coming from the front of the car. I took my car back to Superior and reported the problem. Then I received a call charging me almost $ 400 for the service.I did not create the mechanical problem. I dont want anything free.Unfortunately it seems that the manager Dave Schmid does not care about the service and also does not follow the work of his workers, and does not care about his customers.I definitely do not recommend the service of this company.

Our sales person, Ed, provided such a shameful, reprehensible experience to us. He made a pathetic attempt to charge us a $995 fee to certify the vehicle when the vehicle was already registered as a certified vehicle. He also tried to sell us some used cars with scratches on them and didnt bother knocking anything off for it. A salesperson needs to build trust with their customer. He clearly tried to take advantage of us. Obviously, he didnt want our business. Avoid this location and certainly, avoid Ed. Manager/owner, dont bother responding, I wouldnt take a free oil change even if you offered it and Im truly done. Go ahead and delete this review again too - Ill keep writing. Customers need to know the truth, not a dog and pony show.

I saw a commercial for a lease on a Sonata and the price was $160 a month. I called and spoke with Will. The deal was for the basic model and they had one in black. After I showed up ready to lease, Will ran my credit report. (My score is 733). He told me the price for me was $986 down payment and $398 for 36 months. FOR A LEASE!!!!! I was absolutely blown away!!! Terrible waste of time and a ding on my credit!Edit: I asked will when I called him about the down payment. He told me the price would increase by $17 if I didn’t put any money down!That’s $177 a month. Not $398 plus a down payment I was told I didn’t need.

Ask for Jon Kolts, he was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs and I had a wonderful experience purchasing a vehicle. The process was stress free and pleasant.

Awesome experience at Superior Hyundai. I was looking for a Hyundai Palisade and got one with the help of Jon Kolts. Overall great customer service by him that helped me with all the questions and he made sure to help close out deal seamless, quickly and convenient.

Disappointed every time I go for service. Would not recommend this location.

Ed was super helpful with getting me into a new car! Not once did I feel pressured into buying something, the whole team was great also! Would definitely recommend Superior for anyone looking to buy a car! Thanks guys!

Love my new Hyundai Elantra. This the 3rd Elantra that I purchased since 2002 and all 3 from Superior Hyundai South. Everyone from the dealership was very professional, friendly and nice . The car has all the extra features that I always wanted.

I have a 2015 Sante Fe that had to be towed because the engine seized. I had it towed to Superior Hyundai South. They have provided terrible customer service. They have not called me to provide an update, and had not offered a loaner car until I talked with Hyundai Corporate. When I called to make arrangements to pick up the loaner car, the rental did not have a reservation. My car has been there since June 6th. I would suggest consumers look elsewhere for service.

Awesome experience, we love our new Palisade. Ed was an excellent salesman that answered all our questions and never pressured me once. If your in the market for an SUV I highly recommend the Palisade and go to Superior Hyundai. Warranty is unbelievable as well !!

Very aggressive sales approach. Bad APR financing for even top tier credit.

Had little to no explanation for why my car was hesitating when accelerating. Instead of finding the issue they insisted that nothing was wrong with my vehicle when there is clearly an issue.

I had a great experience purchasing a new Hyundai after an unfortunate accident with my previous Hyundai. I was excited to learn my loyalty was rewarded with Superior and very pleased with the financial discussions that took place. Matt and Chris did an exceptional job making sure I was getting everything I needed in a new vehicle. thanks guys!

Ed was very helpful and efficient with getting us into a new Sante Fe. Great customer service. Ill go back for my next purchase. Thanks Superior Hyundai!

Went to help my brother buy his first car there. The experience wasnt bad but the car has been a total lemon so far. It started having small issues the day he bought it like the headlights burning out driving at night and then the brakes just started acting up. Then a valve stem broke off and it had a flat tire and all this has been in two days of ownership.

I learned what my options were. I looked up the available inventory and I bought my 2021 Tucson. With my upfront research and my wonderful salesman, this was my best car buying experience. Oh and....I love my new Tucson!!!

Talked with their salesman Sam online, found the car I want and trying to get it secured. After they ran my credit and learned I live in other states, they sold the car to someone else without inform me. Also the other guy Zach, he did not bother even reply my messages. I had to call them, and this guy said he will call back with information, which he never did. Overall, if you gonna treat your customer like shxxt, you dont deserve any business. I dont care if your lot is empty and your cars selling like hot cake.

Agreed on a price with Internet Manager and sent over forms. Did not hear from the company until I emailed and called a total of five attempts to ensure they did not need anything else, only to then receive an email 24 hours after initial agreement letting me know the car was sold. My complaint is not that they sold it before filling the paperwork, but that it was really poor customer service and lack of professionalism. Feedback has to be given when someone goes above and beyond, but also when lack luster performance is displayed.

Had an excellent car buying experience thanks to Will.M at Superior Hyundai . Will was most accommodating, greeting me at the door as I entered the dealership ( where they do that at?) and walked me through the complete car buying process in the most professional manner . He also was not pushy. I would recommend Superior to others, but ask for Will for the best sales experience.

Never buy a car from this dealership, they work with really bad companies like ALLY FINANCIAL and PREMIER DEALER SERVICES for GAP coverage which is a scam Company, they denied my claim to pay after a total loss and when i called them to at least cancel my gap coverage so that refund balance go toward my loan, they told me to go physically to Superior Hyundai and cancel it, so i went there the closing manager said he cant close it because of there is a claim open, so he will call me and help me out with them, he never called, they barely answer the phone and had me calling over and over both parties without an answer.if you want to buy a car go to a dealership where they have good products and can help you if you have an issue, not just make a sale and not worry about anything else after!

I would give no stars if this was an option. .I have been trying to reach service for the last TWO hours and have been chasing around on phone trees and reaching service only once where I was sent to voice mail (?) with only half a name given and no beep for leaving a message. . This is the most frustrating and atrocious service I have EVER received. I was thinking about trading in for another Hyundai but at this point, you couldnt give me one. I would give no stars if this was an option.

The service representative is wonderful. I feel taken care of and it never takes as long as its estimated. Wont go anywhere else.

Cant go wrong with free oil changes. Kind and courteous service is always a plus

Husband bought a new car and enjoyed working with Tommy.

Like most car dealerships. Con artist. Pulled a bait and switch with my trade in. Left without buying 35,000 car over 1500. Not smart

I came to Superior Hyundai with a lease from a different dealership. The original dealership would not work with me even though I wanted to trade up. Matt and his staff structured a terrific deal and even brought in the color Sante fe I hoped for in less than 24 hours. I have worked with 3 Hyundai dealerships in the area. They are the best by far!!! I will be back!!

Honestly the best dealership I have been to by far excellent customer service outstanding dedication to helping find the right vehicle for me I would like to personally thank William and Matt for taking the time to work with me and get me into my new car !!

Jon Koltz did a great job for my husband and I when we bough our Elantra. He gave us the information we needed and that he was required to without overselling us on items he could see we werent interested in.

My wife and I purchased a 2020 Palisade and our experience was fantastic. John Kolts greeted us upon our arrival and was extremely helpful. We felt welcomed from the start as he listened to what we needed. He was attentive while we discussed our car needs, and asked thoughtful follow up questions. John was very knowledgeable, courteous and his follow up throughout the buying process was incredible. We never felt pressured or rushed to a decision. This was our first experience at Superior Hyundai South and John and the entire team made quite a first impression. I wont hesitate to recommend John and Superior Hyundai South to friends and family. Thanks for such a great experience.

So freaking happy 😁

Easy to schedule and Will in the Service drive was great.

I have to say, Anthony was hands down the best salesman I’ve had when it comes to purchasing a car. He was patient, personable, hilarious and went above and beyond to help me with my purchase! Not only that, but he was completely professional the entire time! Not pushy in the least bit, and made it more about the experience than about catching a sale.Keep up the hard work!!!!!

Fantastic car shopping experience. The professional staff was great to deal with from Jon and Matt to the signing of the paperwork. I highly recommend Superior Hyundai South!

Thank you to the Superior Hyundai South service department for professional, friendly and reasonably priced service. Special acknowledgement to Will McEntyre, who helped us out tremendously!

I purchase a hyundia from this dealership and had work done on my sonata. There service and customer service was always first class service ..Looking to purchase a new car and have plans on giving them my future business. Thank guys for your customer service.

Excellent experience, leased a 2020 Tucson. William the sales guy put me at ease. Was very friendly and worked with me on what I wanted as a far as getting the best deal. The finance guy was awesome also! Hope u get a chance to go back to visit family in Guatemala man!Tried Toyota but the sales people were not friendly. Iv been leasing from Hyundai for almost 7 years now and never had a bad experience.Yes you have to be prepared to haggle/negotiate but at the end of the day the manager worked with me and I got the deal I wanted with some extras thrown in!! Thank you to the whole Hyundai South team for a 3rd time delivering the customer service that exceeds expectation.Last note, out of the three locations I have leased Hyundai before....by far this was the quickest I have done the paperwork. Shoutout to the finance guy for making it painless. Usually it takes like 4 to 6 hours to lease a car. I was in and out in 2 hours or less. Very efficient team.

My Superiror Hyundai from the Beavercreek dealership broke down while at work for the NS railroad. I am out of town 2 of 3 days and contacted Superiror south to use my roadside assistance to get work on my vehicle. I called the service department three times while they were open with no one answering. I left 5 messages total and even spoke to the operator to leave a hand written message for the service department to return my call.I never received a phone call from the service department alerting me to use my 25 mile roadside assistance to tow my car to the dealership. I had to spend 285 dollars to tow my car back to the Beavercreek shop for service, where i have had great experiences before, and where the service manager called me back after one left message.Bravo Beavercreek!Superior South your silence is deafening.

I went to test drive and the employee at superior Hyundai south brought the car to the door but was carrying a jumper box. I asked if he had to jump the car I was interested in buying and he said no that he had to jump a car that was in the way.. Well I went to test drive and turned the car off. Surprise, the car wont start. Battery is dead.. when he comes out to jump the car he finally admits he had to give it a little juice before we drove it.... Stuff happens. I get that. I dont understand wasting my time by lying 🤥 I got stuff to do. I didnt come out to buy a new car for you to waste my time with a car that doesnt run... Later that day I bought my car from Kerry Hyundai Florence. Great experience at Kerry Hyundai Florence. Talk to Dave. Dave is awesome 👍

No pressure sales, thank you Covid. Reasonable car selection and helpful salesman. Location isnt the best but Ive been to comparable or worse spots.

Fast and friendly. I am a fan of appointment service. I was in an out in under an hour as promised.

BUYER BEWARE AND INFORMATION REQUESTER BEWARE!I bought my new car 3 years ago I gave a good reviewIm retracting my good reviewMost recent experience with a sales person Stephanie B &also the General Manager Dennis SI have no reason to lie,& if I was lying wouldnt it be better?I sent a request on the site for info about my warrantyI ask 2 questionsNext day I start getting phone calls from Stephanie I ignore the callscuz Im at work then the AUTO SALES texts startNext time my phone rang I answered Stephanie took the chance to try to hard sell me a new carI politely say I am at work and Stephanie then says in a very snotty voice OK FINE! and hung upI text her to have her sup email meI was never contacted The next week I email the GM of thisdealership to explain my bad experienceGeneral Manager Dennis S respondsHe refers me to someone to answer my questions. Dennis never apologized or saidanything about the bad attitude of Stephanie or my bad experience caused by herI get my answers, and I forget all about the issue03-05-21 at 12:15 am. I get notification on my cell waking me due to being added WITHOUT CONSENTto a spam email by Stephanie asking me about trading in my carAdmittedly I responded with some very choice/well suited words for Stephanie and I CCd Dennis on the email as wellThis morning I see an email from Stephanie but have no time to open it and as I am workingI figured she is going to apologize and if she does it is going to be becauseshe is required to and I determined if I am not contacted again I would be forgiving and let it goThe response I got from Stephanie I am pasting belowYou have been removed! Happy Friday - Peace & LoveI told her I think she has a lot of nerve responding to an angry customer like that & since Dennis is CCd on the email I ask for his superiors contact info since if he acted like my first complaint mattered and properly addressed Stephanies bad attitudeSHE wouldnt have decided to start things up againI told her I was surprised that she didnt simply apologize as it would have gone a LONG way with me!A few hours later I get an email from DennisIt is VERY obvious to me where Stephanie gets her bad unprofessional attitude and why she felt enabled/entitled to act the way she doesFIRST, THE GENERAL MANAGER DENNIS S AT SUPERIOR HYUNDAI SOUTH IS A LIAR!!He told me that the response from Stephanie You have been removed! Happy Friday - Peace & LoveWas an auto reply I have never seen an auto reply that will change the words in the BODY of the message to fit the right day of weekThen he tried to tell me that the email I got in the middle of the night went to everyone on the listI know that is a lie as the way Stephanie begs people to buy cars there is no way they would anger everyone by waking them when they want to sell cars! BUT nice try Dennis!Then Dennis criticizes me with this responseFirst lets look at what started this back up since our last interaction You responded to that email around 1:40am Your response was very critical of StephanieNow I did admit above I was sleeping when the email came in and how I respondedLAST I CHECKED SPEECH IS STILL FREE HOWEVER BAD CUSTOMER SERVICE IS NOT!for Dennis to accuse me of anything speaks volumes about him and how he handles his employees and runs a businessI would have not had the chance to respond like that had I been left alone At that point I was over being disrespected by StephanieStephanie did all of this! Dennis then brushed everything off and suggested we move onI CAN SEE WHERE HE WOULD WANT TO MOVE ON and I did move on until HIS EMPLOYEE and her HUGE UNPROFESSIONAL BAD ATTITUDE were enabled to START THINGS WITH ME AGAINI will pass this to corporate otherwise am glad to just change my good 5 star review to 1 star and take my business elsewhereThis company who had my loyalty, and was going to sell me a new car this summer but will not and it is ONLY DUE TO STEPHANIE B AND HER BAD ATTITUDE ENABLED/ENCOURAGED BY GENERAL MANAGER DENNIS S!

This was our third car from Hyundai South over the years. This time John Tomlin was our guide. He was very responsive to our needs around Covid and limited time. Negotiating was easy. And he has been really good what following up with us to be sure we have everything we need to enjoy our new Tucson Limited.

This past Sunday was my second time buying a car from Superior Hyundai South. This time I was assisted by John Kolts and had an excellent experience, as I did the first time. John was very helpful, patience and thorough. Everyone Ive dealt with at this dealership has been great, from the service team, the gentleman in finance and the sales crew.

DO NOT BRING YOUR CAR HERE FOR SERVICE! I came here in October and they tried to tell me I had a transmission problem when I knew I had an engine problem because I had the same issue previously. They told me I would probably need to replace the transmission ($1,000). I fixed the engine problem myself with parts I bought for $20. Haven’t had any issues since.Fast forward to today and my airbag light is on. I took it to a mom and pop shop to get a diagnosis because they wouldn’t charge me, whereas the dealership would charge me over $100 just to look at it. Once we figured out the problem I called all three dealerships in the area to ask about the warranty and get second opinions. Superior North and Kerry Hyundai both went out of their way to search my VIN number and see if the part would be under warranty. When I called Superior South Will answered the phone and he told me that there was absolutely no warranty - he wouldn’t even look it up like the other dealerships or give me an explanation as to why and I told him that the other dealerships said that there was a warranty. He just kept telling me no there’s no warranty. He was extremely rude and unwilling to help me. I tried to give this location a second chance but they don’t care about helping you and are just after your money. Needless to say I’m taking my business to Superior North and Kerry!

I can’t put into words how unbelievably positive my experience was....everything was perfect from William, my salesperson, to the finance guy. They got me into the car I wanted at a price point I was comfortable with. They were patient, efficient, and professional. This is my first Hyundai and I will refer everyone I know to them for their car needs. Thanks 😊

My 2009 vehicle was in disrepair and I have had my eye on the Hyundai Kona for quite some time. My girlfriend and I walked into this superior around 1:00 on a Saturday and were immediately greeted at the door by Jon Kolts, who was extremely helpful. He took the time to show us a few of the Kona SEL models that I had my eye on. When I learned that there were no 2WD models in the color I wanted (just trying to keep costs as low as possible) I explained that I wanted to get a car before Christmas, and Jon immediately did what he had to do to work out what I think was a very fair price on the AWD version for me. I rolled off the lot about an hour and a half later after all the paperwork was done (Nelson was great as well!) as a very satisfied customer.Looking forward to possibly doing business here again once my 3 year lease is up!

I was shopping for a new car. They gave an internet pricing. The sales rep called and emailed. Not even once I was told it was a demo car. The internet pricing certificate they issued said mileage as 5. When I went to the dealership to test drive, it had close to 6k miles on it. When questioned, they said they assumed I would know. When your document clearly lists mileage as 5, why would I assume it will have 6k miles on it. False, misleading bait and catch advertising.

Wanted a$140, for inside and outside air filter went to autozone they installed bout for$34.00

Would give a NEGATIVE 1 if i could. I visited the dealership on 7-11 to look at a 2016 Nissan Rogue SV. I had contacted the internet manager that morning at 8:40. I asked about the car and she said dealership didnt open until 9 (evidently she was not in the office but i didnt find that out until later) I arrived at the dealership about 10:45 and called the internet manager to say I was there. She said go in and ask for me. I did and was told she was not in today. Rashad Howell ended up helping me. He appears to be new but that in itself was not an issue. I asked if the price was negotiable he quickly said NO. Cash out the door NO . Took a test drive and upon return looked the car over..it needs tires so yes the price is Negotiable. I asked Rashad for business manager card, he gave me his...not what I ask for but Ok give me their name. As we were leaving he asked if everything was OK, I said yes. (still interested in the car at that point) I started out the door my son looks back to see Rashad eye rolling and shaking his head...how unprofessional. But Im giving them a 1 because I contacted the General manager Jim Smith Jr and after 2 messages he called me back only to give me a lengthy reason as to why they cant lower the price. He only addressed Rashads behavior after I brought it up and continued to make more excuses. Offering kinda of a sorry if I had been offended. Losing my business wont matter to them which is fine. Ill be sure to share my experience across all my social media and with anyone I know looking to buy a car. DONT WASTE YOUR TIME or HARD EARNED MONEY at SUPERIOR HYUNDAI SOUTH.

This is only the second car I have ever purchased so I do not have a lot of experience. My first experience was stressful and the salesman was very pushy and rude to the point it made me uncomfortable and my father had to walk outside for a few minutes before returning. And not to mention follow up with them was a nightmare.However, my dealings with Superior Hyundai South, Christopher Bowen as well as Chen in financing went very well. I did a lot of online research and pretty much knew what I wanted. They just made the process that much easier from showing me all the feature of the vehicle to answering all my financing questions putting my mind at ease. So for that, I give five stars and my thanks.

Great service and knowledgeable professionals who can answer any question you have.

We purchased a 2020 Hyundai Santa Fe and very happy with the car. Would definitely recommend this dealership. Very courteous and listened to what we were looking for in a new car.

If I could give this place a -5 stars I would. So disappointed in the entire experience. My daughter leased a 2020. We were expecting top notch service and have been sadly disappointed. We have been calling and leaving messages for weeks regarding her plates only to have no return phone calls (until we emailed the CEO). They told us a few weeks ago that they would have all of our paperwork overnighted along with her tags. This never happened and no follow through ever occurred. When we dealt with Chan, he denied getting any messages, emails, or notes from reception. He flat out lied. Chan also decided to tell my daughter, “it’s ok that you have expired tags.. the police won’t ticket you.” What? According to District 4.. they WILL ticket you. Also, he stated she needed to go to the BMV to get her tags (this was not the deal at time of purchase) and how could we get tags without the title or any of our paperwork?? The customer service has been inconsistent, rude, and a complete and utter waste of time. We are so disappointed with the entire deal. Now, my daughter has a car she is paying on and not even able to drive because of the lack of follow through. We hope they can make this right, but not holding our breath. Please think twice before purchasing a car from this location.

The said they were going to complete a full service oil change with tire rotation, inspection, and everything, and they charged me for the full service price. However, they only completed the basic oil change, with the wrong quality oil. They refused to answer my calls and even speak to me about the unsatisfactory service. Terrible!!

I can’t say enough positive things about our experience at Superior Hyundai South. Travis, our salesman, was so nice and HONEST. Their x-ray pricing is the best and takes all the guesswork out of if you are truly getting the best price. You are!We shopped around a lot and no one could touch their prices!If you want a good deal and no high pressure salesmen, go see Travis. You won’t be sorry!!!

Will McEntyre was my go-to service guy! He was friendly and helped me navigate my specific repair situation. Overall, a very good experience!Vroom Vroom !

I bought a new Santa Fe the salesman Jon made it a pleasant experience. I also like it when he went over the features of the car most places dont do that and you must figure it out on your own.

I went in looking for a used Tucson but ended up driving away with a brand new Santa Fe. William Morton helped me from the start. He was honest, friendly and we had some good laughs together. My other car buying experiences were stressful and the sales rep always seemed too pushy. I never felt rushed or pushed into anything and everyone I dealt with was great. They did everything they could to make sure that I drove off the lot with the car I wanted. I couldnt ask for anything better.

I had a very easy experience trading in and purchasing a new car. William was great to work with, answered any questions I had, and helped the process go smoothly!

Best car purchase!!!! Thank you Jon Kolts for being AMAZING!

Professional, courteous, friendly, knowledgeable staff from sales to service. I have bought several vehicles in the past and this was the best experience. I will be returning to Superior Hyundai South again and again for years to come. My children have entered adulthood and they will be loyal customers too because I have bragged on my great experience.Brandi Began is the epitome of excellent customer service, she went the extra mile for our family in helping us locate the perfect vehicle for our needs, she nurtured and treated us like family through the entire process, she is now part of our family too.If you need an understanding and caring man to help you find a vehicle, I recommend Rich Elkins, he made the car purchasing experience the best one of my lifetime, I will be contacting him soon because we will be shopping for or son.We are Superior Hyundai South loyal customers and fans!

Its been 10 years since I last bought a car. In the past I have owned 2 Hyundai Sonatas and have been happy with them. I have owned a Honda Civic for the past 10 years and didnt like the options or safety features on the new models so decided to go back to Hyundai to see what the Elantra had to offer. I was very pleased with the 2020 Hyundai Elantra SEL. It has all the safety features I was looking for. After test driving it, my mind was made up that I wanted it. Superior Hyundai South made the trade in of my Honda Civic easy. I was happy with the price I paid for the Elantra. Of course the paperwork involved is never fun and only took about a half hour to complete so, not too bad. The sales staff is friendly and helpful without being pushy. I would recommend Superior Hyundai South if you are in the market for a new car.

Ricky Nelson was awesome! I bought my first car and he was patient and really helped me with exactly what I needed. I couldn’t have asked for a better experience for my first car. I highly recommend this place.

Love, Love the Service Department. Always polite & courteous & they know how to keep my Santa Fe in top condition. I trust them to do the right thing & I always am pleased with the service they provide.

Horrible experience at the service department. Booked an appointment online for service. When I get here they say, “we are like a doctor’s office and do things first come first serve”. First off I work in healthcare, that is maybe how an Emergency Department works, but when was the last time you went to the doctor office and just popped up?You do not, you make an appointment! Then the service advisor had the nerve to say, “we can not control what the internet department puts online”.So you mean to tell me you all are running a business and no one is communicating?That does not make sense that none of the managers are not communicating with one another. So you are telling me the service manager(s)and marketing/ communications manager(s) do not communicate at all?

Thank you for the update. Yes I agree they should have checked. Thank you for being honest. The other issue is that they stood around and didnt bother to be nice to me as I was leaving. It was an odd experience.

Went in for a scheduled recall service. Service was excellent and staff was friendly. Thats a big plus for me!

Great dealership. Excellent staff. Bobbi was very knowledgeable with the SUV that I purchased, walked me through each button on the dash and even followed back up with me a few days after my purchase.

Sales rep Will Morton along with the finance manager helped me get the used car I wanted! It definitely took extra work to get me a car. I have had nothing report to credit in 6+years and I am self employed but Superior Hyundai South made it happen! Thanks so much!

Chris Bowen and sales staff was great, no hassle they were friendly and got me everything I wanted.

Easy and professional. Received an online quote on the vehicle I wanted, went to dealership to see and drive the vehicle. Quote was immediately honored and I got the vehicle I wanted for the price I wanted. Very very pleased. Honest, simple, no pushy sales tactics.

They all were very kind, Will made sure I was going to leave with a new car and they were good with keeping me as close as possible to the car note that I already have. I never have any complaints about Hyundai!

Had and awesome experience at superiorcars william Morton took excellent care of my car and got me into the car that I wanted with ease.thank you William for your awesome service.

SO, three years ago I got my lease from this location and we got a great deal probably too good because the sales guy that worked with us wasent employed there the day after we got our cars. but I needed to get out me lease because my new job requires me to drive around alot more and i didnt want to run the miles up and over. I contact Hyundai, and Toyota with my situation being very upfront because i didnt want to waste anyones time. The new sales manager at hyundai got back with me and him and Stephanie worked to get me out of my lease within a reasonable price for someone of my situation. i didnt think it would work out but they made it work. Matt, Will and Stephanie were great and the communication was great. I have been suggesting people go there if they can, everyones experience is different and i insist if you have an issue bring it up there and give them a chance to solve it there before going to social media. i know people dont like to try and make a scene but this is a car, major purchase, lots of money being handled so i think that entitles you to let them knw if you want a new sales person or not. you dont have to make a scene either but be forward and upfront this stuff because at the end of the day your a customer and this is customer service. my experience was great both times around. im currently trying to divert my cousin to them as she hates her current car.

Bob and Matt were outstanding with the car buying process! There was never any hassle and we were treated with kindness and respect! Thank you for making this process super easy.

Salesman Jon Kolts is the BEST! Went to three different dealers in Kentucky and had to cross the river to find the best deal and the best salesman. No nonsense and straightforward business. Sat for three hours at any other place with people trying to haggle and swindle. Sat at Superior for an hour tops.

Quick and incredible service.

I had a great experience at Superior Hyundai South. The service department is outstanding. Joe and Dylan were helpful and knowledgeable. The oil/filter change, coolant change and tire rotation were done in a very timely manner. They also looked up the recalls and fixed everything in one appointment. Will be back for future servicing for sure!

I will recommend Superior Hyundai South to all of my family and friends. We checked another dealership but they couldnt come close to the great price that Brandi Began quoted us. Kayla Baker was very friendly and helpful. We had several questions and Kayla got answers for us. Trevor walked us through the paperwork efficiently but not hurried. Everyone was very friendly, straightforward and honest. What a refreshing experience! R. Hamilton

I had the pleasure to get my first car in this dealer. Richard Elkins was an amazing sales associate. He was very informative and patience with me and help me with all the questions that i had. He made the process so easy and straightforward.

The service was good. This is my second time getting an Elantra, and I will tell my friends about superior Hyundai south.

I was looking for a bolt for the tail light. The gentleman in the parts department was very helpful. A BIG THANKS to him😄