Went in for a recall part on my Tuscan was in and out within 45 minutes. Very good customer service. Ask for Wil 😊

Very disappointed in their customer service. My 3 month old car was involved in an accident and I took my car to have the repairs completed there because I purchased my car from Superior Kia. I am very happy with the work that was completed but I had received a call that the repairs were completed and it was ready to be picked up. When the employee handed the car off to me I was completely appalled at the condition of the inside of my car. It was covered in white dust (black interior) from the work being done to it. When I brought it to the employees attention he said “ we don’t do detailing” and “we are short staffed” . Wow.... I was not asking for my car to be detailed.... I only wanted the mess you made cleaned up. I expected that a Dealership body shop would have done a better job!I just received a response below stating that they have now detailed my car and apologized.... that is INCORRECT.... I have not brought my car back since I picked it up. I have not had a way to drop it off and pick it back up.

I took my car here to get my bumper replaced after I was hit and they had it for over a week to finally get a call to pick it up to realize they bumper is a different color than the rest of the car, they said it was as good as it was going to get and refused to fix it when progressive asked since progressive was not paying anything extra for their mess upExtremely rude customer service as well and told me I should of took my car somewhere else

Still waiting on my 🚗

I dropped off my vehicle on Monday to have them fix a small chip that the service department did and told them how I love my car and i am very particular. I had to call them 4 days later to find out what was going on with my car to find out it would be done that day. I picked up my car to find they had 3 HUGE paint runs in the fender, clear overspray on my headlight and under neath the hood. Then the service advisor said to me after showing him the runs, I didn’t see those when I looked at the car and I saw 3 car lengths away from the car.

I personally had many issues with this place. The communication is terrible and I had to take my car back three times after the initial repair to fix the items they failed to fix or clean. Several part of my car was damage and my car was return each time not buffed or waxed. Each time my car was not returned on the anticipated date. My initial repair was 3 days took 9 days and the second repair was two days took about two weeks. The other repairs in between was the buff and wax the from the initial and second repair. I would not take your car here for repair because they only care about volume and not quality. I read the reviews prior and assumed it would be great. NOPE. They make excuses and to top it off the cashier almost tried to get me to pay my deductible again for a supplement repair that should have been done the first time. If you chose to take your car here. Check everything on your car as they do not check it at all.

Always great service here. We like the warranty and the customer service. All the technicians are nice and helpful. We will always come here for service for our hyandai

Great experience, very knowledgeable and answered any questions we had. Would definitely come back and recommend to others, Walter did a great job!

Excellent job on my bumper! Looks very pro. I would recommend to friends and colleagues.

Have to wait until I get my car back

Ok was helpful and worked with my insurance. Car was done promptly and fixed.

I was in an accident and decided to go with Superior since I have a Hyundai and preferred to deal with a Hyundai dealer body shop. The whole experience has gone pretty smooth. When I picked up my car it was washed and the inside was also vacuumed and wiped down which I greatly appreciated. Also when I got home I realized my remote start wasnt working, so I called Rob, the guy who has been dealing with my insurance claim and he assured me it would be taken care of and offered a rental if it wasnt fixed in a timely manner. So far so good!

Good

Was very happy with the recent service. I noticed while waiting that Brandt was very helpful to customers and the other employees.

Best body shop around!

Still havent heard from them regarding my car. Boo hiss boo.

Great job!

Secretary very nasty