Easiest tire buying experience ever! I took my car to the dealer last week for a routine oil change and maintenance and was told that I needed new tires. The price they quoted me seemed high so I declined and started looking elsewhere. Found out I could get the same model of tires that came on my car originally for $100 less at Discount Tire than what the dealer quoted me. Bought the tires online and had them shipped to my local store. The store called me a few days later to tell me the tires came in so I was good to go for my appointment later that week. Got to my 10am appointment 10 minutes early and was home by 10:30am. Super fast and professional service. The two people I interacted with at the store were great. I will definitely buy all my tires here in the future.
Great customer service. Came here shortly after they opened and they fixed a leaky car tire for free. Came back today for new truck tires and was in and out sooner than I had expected. Maybe I could have gotten a better price, but good service is hard to find.
I went to five different places looking for tires today and walked out of discount tires with new tires on my truck helped me find what was right for me five hundred dollars less than tire discounters for same exact tires non commission sales people on my truck and driving in a hour the other places I went were like buying tires at a pet store I am truly satisfied with my experience I believe my sales person was tim stele he couldnt have been any better
I lost the tread on a camper tire and it is hard to find a really good rated tire. Trailer tires are hard to come by and they got me in a set at a great price in time for my big camping trip. I have never been disappointed when I use these guys for anything.
This Company has some good things going for it and other parts severely lacking.The good - their website is easy to use for ordering and setting appointments. The local shop team is good as well.The bad - delivery of what you buy online will test your patience. On two separate occasions what I ordered and paid for online did not make it to the store in time for my appointment. The 800 # is also an exercise in futility as I sat on hold for 1 1/2 hours trying to get help.
Always a very good overall experience.. Great prices.. Extremely friendly customer service..
Quick, friendly, efficient service. Needed a specific brand and size tire to replace one that was bad. They had exactly what I needed and after checking several different web sites of their competitors I determined they had the best price. Was able to have what I needed next day. I have used these folks before and have always been impressed with them. Highly recommended.
Great customer service! Employees were so nice and they had my new tires on in 30 minutes and price matched. Definitely recommend!
I ran over a nail as I was leaving for work and after calling over 5 other tire repair shops near me just to be told they couldnt help me and I would have to schedule an appointment for the next day I called Discount Tire and they told me they would fix my tire for me. When I got there they started working on my tire right away and even fixed it for free! Everyone at Discount Tire was very friendly and professional. I will definitely be going back here when I need new tires for my car!
I needed a Tire mounted and balanced. Tire discounters told me that they didnt have time to do it. Discount Tire did the job in 10 minutes and the rep was very friendly and helpful. To top it all off, they have very fair pricing. I will be back. Thank you.
I was there at 8am when they opened and out the door 20 mins later with my tire repaired FREE! All of the guys working were super friendly and polite. I was prepared to have to wait awhile because I didn’t have an appointment and I know everyone is short staffed right now, but these guys were amazing!
Usually I have a very positive experience at the Ohio Pike Store, but I did not this past Weds. Or today. My tire kept losing air and I wanted it looked at. I had always had such fast, courteous service in the past. He explained it would be a long wait, but no more than three hours. It was my day off and I had so many errands to run so I couldnt. I called and made an appointment to have it looked at today. The same man waited on me and just was not friendly at all. He was polite, but not at all like the rest of the times I had been there. I thought I heard they had several discounts, but he said they only had a military discount. The man explained on Weds. they were very short staffed and there were only four of them that day. I was not happy, but I understood. I may have to go to another DT for service if this guy is any intecation of how they treat people now. Especially an older women without a husband or son to help her with these things. I really was suspicious he was deceiving me and taking advantage of me.
Discount tire is amazing. We’ve gone here several times because they can beat pretty much anyone out on tire prices, and their service is very accommodating. I just called this morning pricing tire patching and they are going to do it for free and were able to get me in immediately. They’re the best around by far.
Did not expect them to repair and balance two tires for free but they did.... ( on a busy day as well) There will be no doubts to where I purchase tires for the future and where I recommend others to do the same. Thank you to the crew at this Discount Tire Location- Greatly exceeded my expectation.
Friendly and knowledgeable staff. My tires are great!
These guys made it easy!Fast, Professional, and simple to work with. I was very happy with the service I received here.
Fast efficient service. Best price of several different dealers with which I checked. Have used this store several times before and always satisfied.
I want here for tires because I was tired of being treated badly by tire discounters. I dealt with 4 different people at discount tire and everyone was so nice and helpful PLUS the tires are less expensive here than tire discounters. I am now a customer for life!!!
Free tire repair no purchase necessary totally awesome
Im from GA, had a blowout in Cincinnati. Made it to Discount tire. Brandon took us right in. Definitely made our day he was very professional. Thank you!
Great service.. removed glass and nails from tire.. repaired at no cost! Didnt suggest new tires.. best tire place in town!
I cant say enough about this place, excellent service, excellent prices, AWESOME service and professional support. I am now a lifetime customer and will continue to bring all of my vehicles here, Ive been spreading the word about Discount Tire to all my friends, family and co workers. They will get you in and out and on the road in no time, even if they have to stay after hours to get it done. Thanks Tim for a wonderful experience.
Everyone was very friendly and they made sure our vehicle was safe and went above and beyond to satisfy our needs.
They are awesome! Great experience, friendly and professional! They’ve earned my business for all future tire purchases!
Tim did a great job reseting my tpm sensors, was very proffesional and courteous, I would definetly recomend this location.
Of course, the morning of the day that I am scheduled to get my second shot of the Pfizer vaccine that my tire is flat. The left rear Bridgeport, part of the OEM package on my ‘17 Outback, had been punctured by a screw and wasn’t repairable. The guys at Discount Tire got it up on the rack just 15 minutes after I’d arrived without an appointment, and I was on my way in under an hour, total. Extremely professional, top-shelf customer service. Can’t recommend them enough!
Promp friendly service,trailer tire needed replaced had me in and out in about 15 minutes
Love this place. Fair price and pretty quick service.
The customer service was phenomenal. They had me out in less than an hour. They didn’t give me any hassle about anything else like other places do. This was overall a very good experience.
My compliment would be to help people in standing in the store BEFORE you keep answering the phone. Stood in the store for almost 15 minutes before someone checked me in for my appointment. They def need some customer service coaching or more help. Corporate take note!
Nate who I believe is the store manager, blew the customer service bar out of water. His friendly voice and caring manor meant everything to me. I came in with 4 very bald tires, got me in same day and affordable price. Also they scrubbed the rust of my lug nuts and breaks, etc. Great people, good service, very thankful. Please go here to get tires ask for Nate.
I just finished with them and Tyler was absolutely top notch! Great service goes above and beyond. Great explanations on everything. Give that man a raise!
Ethan is a super nice and helpful guy, would recommend their service. I had an issue with my tire pressure light after getting a new set of tires from here two weeks ago, and when I came in to the store to tell them about the issue, Ethan was able to figure out what was wrong and fix my problem in a matter of minutes.
Had me in and out with in twenty minutes. Tires rotated and plugged tire. Nail
The staff helped me quickly get 2 new tires on my Suburban so I could get on the road. They explained everything to me so I knew what my options were.
Theyre awesome.
Love the free service for putting air in my tires. As seniors its a life saver
I has got a Flat and Made an appointment with discount tires to get a set of 4 tires Service was really good nice young men.
Idk where the discount comes in to play, but its not on the prices I was quoted.
Always A1 Service.And one Awesome staff..!
Awesome place to get new wheels.
Garrett is damned good manager and the whole crew is great. Managed to get the right size rubbers for a 16x8.5 low profile and mounted without a hitch. Definitely be using their services again for all my tire needs.
Fair prices. Good experience
Good customer service is important to me, and I received exceptional customer service at this Discount Tire location. I got a flat and they plugged my flat tire while we awaited the arrival of my new tire. We also had to attain approval from my tire insurance to purchase the new tire. Upon contacting my insurance company, we were told that they needed a picture of the flat tire. Well, that wasnt an option since the tire had been plugged. Instead of charging me for the tire, the manager, Nathan, gave me the tire, free of charge. His integrity and professionalism far outweighed any of my previous experiences. I really appreciate him and Discount Tires for putting their customers first. Thank you.
They were absolutely fantastic!! They repaired my tire for free, and Tyler was amazing he was so nice and they cut my wait time in half!
Ive had 2 experiences with this place and both were pretty negative imo. First I got new tires and happen to have my bf with me. Though I was the one getting the service the staff spoke to my bf instead of me the entire time, even when I was the one speaking. Another time I called to inquire about the other services they offer, asking if they fixed windshield wipers, and they abruptly said no and instantly hung up. :/
Very quick service. Didnt feel jerked around or taken for my money. Very knowledgeable. Nice staff.
The only place I go. Their company is built around the customer experience
They did a great job. Would definitely use them in the future.
Great place to do business with. Fast serice and employees are so friendly and helpful.
Quick, courteous,and professional.
I had a great experience here! Friendly staff, following covid-19 rules and I was out the door in 45 minutes! Great prices also
Visited 3 times and each time I walked away thinking to myself Wow, that place really has exceptional service. Easily the best tire store Ive been to.
Fast and friendly service. Reasonable prices. Didnt try to upsell me on stuff I didnt need.
Great service as usual! These guys are always so nice and get you right!! Def recommend!!
They do decent work, expected better prices
I have a local tire store that is just five minutes from home. I avoid them because of their lack of good quality and service. I drove 30 minutes out of my way for a set of 4 tires. This place has great pricing, service and product. All of their employees go above and beyond to take care of their customer. I would recommend them to anyone. Heck, I was even met at my car to start the process.
James and everyone that works here are awesome. Came in 6/3/20 after 4pm to check tire. They fix where I was loosing air Free of charge. Definitely keeping them for any future tire problems.. Also ordered New Tires while there.😊
Nate and Ethan provide stellar customer service each and every time we have our vehicles serviced. Hands down the BEST AND FRIENDLIEST tire professionals you will ever meet. We will always be customers of this Discount Tire store in the Anderson area
Very professional and polite, they werent able to do the work we needed but were very nice about it. He explained it well.
I drive for a living. Driving over 1,000 miles a week requires new front tires every 2-3 months. I have went to Rent and Roll and several different Tire Discounters locations and all their associates were dishonest and rude. They were very uninterested in my business. So I decided to try Discount Tires for the first time today and it was incredible. They were so nice and listened to what I said. Plus, they were so quick! Out the door in about half an hour! Changing my tire pressure sensors for free was awesome of them as well. They will definitely be getting my business every couple months from now on.
So this morning on the way to work I totally blew out my tire. Once I got back on the road with my spare, I called Discount Tire. Joel answered and helped with all my questions. He was awesome and didn’t attempt any sales tactics, which I really appreciated. I told him the situation and the quote was so low I couldn’t believe it. Told him I’d be there after work. Sure enough I get there at 5:45 and I’m about to get into my friends car, but then Joel tells me that they can fix it tonight. That’s right, 15 minutes before close. I was in awe. What car shop works that fast? So I basically got my entire car problem fixed in less than 12 hours thanks to Joel and his dedicated team. That, my friends, is what 5 star service is. We live in a world where relationship selling is the future and that is why I will be returning to Discount Tire for all my future tire needs. Oh, and keep your tires filled with air during the winter!
They are AWESOME!! Friendly service on phone and in person. They told me it would take about 45 minutes and they were done in 20! Good pricing. Spotless waiting area. They even shined my new Michelins! I HIGHLY RECOMMEND! EDIT: Eight months later they topped off the air in my tires, no questions asked. So nice and courteous. What a great service!
I had new A/T tires installed. This was probably my fastest in and out service ever. Very pleased with my new tires and great customer service. Definitely will be back for all my tire needs.
Needed a tire plugged and they took care of it promptly. Will deffinately be going to them for my tire needs in the future.
So I get a screw in my tire💩 Ive never done business with Discount Tire, they were located across the street from where I realized I got the screw in my tire so I go there they fix my tire for free, tell me its their pleasure and have s great rest of my day. With all the stuff going on in the world. It just shows you which companies really care. Exceptional staffing and customer service..Thanks guys 👍
Great customer service
Friendly service.
From multiple trips here I can tell you that they have very friendly and helpful staff. Today we were helped by Stephen who took the time to explain all of the options. The tires were put on in very little time. They have an excellent road hazard program. Definitely check this place out next time you need tires.
Unlike the last tire place I went to, these guys were fast and efficient at replacing a tire on a rim for my dad when he got a flat. Im talking FAST. Like 10 minutes lol very impressive A+ customer service.
I had a great experience in this store. Very friendly and professional staff. Thanks!
These guys are awesome. Be honest All Discount Tires I have ever dealt with are awesome. I own my own business and travel a lot so I always get my tires through Discount Tire and I get the road hazard on all my tires as well. Recently I had a tire going flat as I was headed down to Texas to go pick up a load. I stopped in Mount Pleasant Discount Tire they told me it would be covered by the road hazard and that they did not have one that it would have to be ordered. I explained to them that I would not be there the next day when it came in and they asked me where I was headed to so they got it ordered in the Cincinnati store and warrantied out on the road hazard. As we drop the spare to put it on we found out that it was the original spare from 1999. Mount Pleasant Discount Tire found a tire the right size for a spare and gave me a discount on it as well and sent me on my way. As I was bringing the load up this way I had a nother Tire go out in a curve with a guardrail on the shoulder so I had to limp it down the road till the guardrail was gone. As soon as I got away from the guardrail that tire was trashed. There was not a Discount Tire nearby I went to a local tire shop they were able to get a tire the right size on there but not the right tire. I called the Cincinnati store and let them know that I had another tire go out and that the road hazard would cover it and they ordered me another one that would be in that Monday after The Weeknd. When I showed up to get my tires taken care of both my tires were there by Monday and they even bought the one tire that I had to get at the small town shop from me. I cannot say enough good things about Discount Tire I will always use them.
On my way out to get some shopping done this morning, my Low Tire light came on. I had gotten that warning a week ago and filled up all my tires, so I knew I must have a leaky tire. I stopped in at Discount Tire, at 9-Mile and Ohio Pike. The place is very clean, and the people were very friendly. They repaired my tire quickly and didnt charge anything for it! I would highly recommend Discount Tire.
Went shopping for a new set of tires to match a pair I purchased elsewhere at another local tire store that my family has used for many years. Discount tire was new in town and when I searched online I found them to have the best price on the tires I was looking for. I gave them a shot and I was very pleased with my first experience here.It was easy for me to make an appointment online an hour before I arrived to ensure the tires I wanted were available. Chris at the counter was very polite and he respected that I came in knowing exactly what I wanted did not insist on pushing extra services on me unlike many other tire shops. He did a through tire inspection and I left my car at the shop. I notified Chris that my father would be returning to pick up the car and they were fine with that. The tire change was timely.When the car was picked up, they informed me that one of the tires I had purchased elsewhere was mounted with the treads backwards (I was aware of this but forgot to mention it). They took the courtesy to properly re-mount the existing tire for free! In addition because I was only getting the front tires replaced, they also rotated my tires for free as it is their policy to place the new tires on the rear of the vehicle when only 2 tires are purchased.So far Ive been satisfied with the work, and am extremely pleased that the extra service was preformed. All that and lower prices than anywhere around, means Ive been converted from my old tire shop!
Got ther 540pm they close at 6pm took me right in put 4 new tires on my work van . Really nice guy to do business with
I arrived 30 minutes late, the day before Thanksgiving around closing time. They did not make this out to be a problem. Got my tires mounted, and even programmed my sensors for me when I expected to program them myself. Lowest prices I seen as well! Great experience all around. Thanks!
I cant thank them enough! I had a flat and since I am traveling with my family with two dogs, they were able to get me in quickly. They allowed my dogs in to sit to the side. They found a small hole and patched them up! Always have done business with them in Tennessee and always had great service and experience there. I will give this place 5 stars for going the extra mile to get us on the road quicker!
Nate is the man great service on my boat trailer tires.. Everyone super friendly and professional..
Everyone was so nice and service was great. I had an appt and within 30 minutes they had all 4 tires on and I was out the door. Reasonably priced and will definitely go back there for my next set of tires.
Quick, detailed, friendly service. I would definitely come here again in another emergency
Fantastic! Good price, clean shop, professional people, and fast service. I highly recommend shopping here!
Extremely helpful staff. Super friendly and welcoming. They have a lot of great services (sans alignments, probably to keep appointment times shorter), and will ship out of stock tires to the location free of charge. They do a very good, and timely job of getting your old tires off and the new ones on and balanced for what seems to me is a very reasonable price. My only gripe is they push the insurance certificate a little much, but thats how they make their profit so I understand that.
Ethan, Dakota and Tyler were great to deal with. They made sure to be timely with my replacements while I waited and even sparked up a cool conversation or two with the guys during. Very professional while being friendly. No crazy sales pitches which I appreciate.They seem very competent with technical details. Overall I am more than impressed.
Best tire place on town, good guys, great service.
Pulled in today to get air pressure check ..a bunch of great guys
Impressive, they were busy and I had 2 tires chg along with 2 TPS sensors. In and out in under an hour, they did not try to sell me on anything. Great job, thankyou
Did a great job from start to finish. Extremely professional, answered questions and quick and efficient.
Very friendly and helpful.. Was in and out
Great place to do business with. Fast convenient professional services
Blown away by the service and staff. These guys really know how to run a shop. I was in and out in no time. Don’t hesitate to give them a shot to earn your business. 3/14/2021 update. Had tires on my Accord installed and they’re still one of the best Tire Shops around, they mounted my Michelin’s perfectly and provided top notch service as well. Very professional people here. I cannot recommend them enough. Give them a shot!
Fast and friendly service. This is the tire place on beechmont you want.
Done business at two Cincinnati Discount tire locations, and both have been excellent. Polite service, that is to the point. Efficient technicians. Plus, they price match. Check them out.
Only needed some air, the staff was friendly and courteous. I didnt even have to get out of the car.
Today I stopped in to get my tire checked out because of a slow leak. I thought I was going to get scammed into buying a tire but instead I got unbelievable great service and I will tell everyone to stop in and check out Discount Tire. The place was clean and the employees were great. If you need any tire advise please stop by the Ohio Pike location and see Bailey and I guarantee hell take of you.