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Courtesy Automotive
3161 Madison Rd, Cincinnati, OH 45209, United States
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Courtesy Automotive
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Ja
Review №1

This review is for Courtesy’s body shop. A friend recommended them to me, and I cannot speak highly enough of the awesome team there. After a minor fender bender, my Toyota Corolla was in need of a whole new bumper. Kelsey and Adam did a fantastic job of getting me scheduled, and ensuring the repair was done absolutely perfect. As you can see from the pictures, the replacement and paint job were done exceptionally well. It looks just like factory original work! Having been in a previous accident of the exact same nature, I can say without a doubt that Courtesy’s auto body work is superior to other body shops in the area. After my last bumper replacement at a different shop, I noticed the seams were not completely flush/fitted properly. It was so nice to get my car back from Courtesy without a single imperfection! I also appreciated the great communication, and that my car was finished on schedule. They also addressed an issue with my sun roof, and now it doesn’t leak anymore. Very happy with the work performed and would definitely recommend Courtesy Body Shop to others needing body work.

an
Review №2

Exceptional customer service. Dan was great! We are completely satisfied with our Jeep Wrangler purchase.

An
Review №3

I just purchased a used vehicle from them. It was the easiest, most efficient car purchase I’ve ever experienced. I went in on the defense and fully armed, ready for typical salesman tactics. I didn’t have to pull anything from my arsenal. They weren’t pushy and they didn’t waste my time. I was out in under an hour after I decided I wanted to buy the car. They deal in volume car sales and they don’t work on commission, which I think helps. I’m from out of state and everything regarding the taxes and how the title will be handled was explained in detail. I’m very pleased with my experience! Thank you, Dan and Carl!

br
Review №4

This body shop is awesome!!!! I had Adam the manager take care of fixing my sons car after a an accident. This guy deserves a raise he is on the ball with his attention to detail he went above and beyond my sons car looks better than whenever we bought it GREAT JOB from start to finish thanks Courtesy!!!!!

Sa
Review №5

I saw a van on their website and decided to go to check it out. K.C. was amazing! He greeted me when I walked into the sales room and provided a no-pressure experience. He showed me the van, let me play with all the buttons, and then sent me on my own to test drive it. The van was exactly what I wanted. K.C. was never pushy or tried to offer me anything I didnt want. We chit-chatted about what I was going to do with the van and he seems genuinely interested in my plans. I bought it right then and there.Ive only bought one other car in my lifetime and K.C. made it an easy and stress free experience. I highly recommend them!

Ja
Review №6

I would not suggest this place. I was interested in a Honda Ridgeline, but I took it to a mechanic to have it checked first. The tires were 7 years old, but in good condition and the axle needed to be fixed, which my mechanic said it was not a big deal and he would give me a discount. My wife told KC this information and the dealership never brought it up again. Two days later my wife was in the middle of a deal with KC and agreed on a price for a Honda Ridgeline. Out of nowhere KC sent a text that said, I asked my boss. He said we cannot do that. Thanks for the offer we appreciate you looking with us. We have taken the truck offline and we are going to put it through our shop to do proper inspection. I called multiple times and stopped by the dealership, which I did not see the truck anywhere, not even in the service section. Never heard back from the dealership at all...it was very shady. If you want a used vehicle, I highly suggest that you go somewhere else.

Sa
Review №7

Very nice people! We drove from NKY for the good deals throughout their lot! Dan helped us get the car we wanted and helped us trade in our old vehicle for a very good price. Highly recommend!

Lo
Review №8

They are super nice KC waited late for us to get there. We had a 2 hour drive to get there . Super pleased with our purchase Thanks guys!

Jo
Review №9

Courtesy Automotive has always given me fantastic service on my older (11 years) vehicle, without pushing for service that was unnecessary or misleading. When it was time to buy a new vehicle, I was able to quickly test drive numerous vehicles, get historical information on them, service records, and was not pressured to make a decision over the couple month period that I looked at cars. I would highly recommend buying a used vehicle from Courtesy.

Se
Review №10

Great buying experience. No upselling and left feeling we got a good deal.

Ti
Review №11

Was quoted a price of 250 ended up paying 450 and the service doesnt didnt fix the problem. Have to go back 10 hours of service needed a car and was told I would have to pay for it they couldnt even give me a $25 rental very disappointed

an
Review №12

KC was extremely helpful kind of like a God sent no one else would give me a car due to some issues but he made it happen and also made me feel comfortable the entire way. He also sold my mom a car some years back❤️❤️I completely recommend him❤️

Ji
Review №13

Have been dealing with Courtesy for nearly 5 years, purchased a 2012 Murano from them in 2015, car was clean and a really good deal. Gary and his team are honest, easy to deal with and only have your best interest in mind. The Service team here is 2nd to none, friendly fast, honest service, had all service work done here. Jim, Tom and the guys do an awesome job.Aging cars need replaced, it was a hard decision, but Gary and KC made the transition to another vehicle, just last week, easy. They were not pushy, sure they wanted to make a sale but not without knowing exactly what we wanted. Thank you guys, you have another car if mine to take care of, hopefully, for many years.

Cl
Review №14

Amazing experience! I was well taken care of. I got the car I had my eyes on at a great price with great customer service. I was felt truly appreciated and I appreciate every one involved in getting me in the car I wanted. Fast and easy to work with! I will definitely recommend Courtesy to those looking for a vehicle!

Su
Review №15

Another great experience at Courtesy this a.m.I have myself used them for, as well as referred friends, to purchase a feels brand new car, for maintenance and body work. I have always left happy.They are trustworthy and go above and beyond with customer service!!!

an
Review №16

I bought my 2014 Ford Fusion Hybrid from them and they were very accommodating. Im a truck driver and so I had to use my sis n her husband to look at the vehicle, test drive it, cut the deal and give them the down payment I gave her. All in the same day. Then when it was time to sign the ppwork Dan came out to meet me on an off-ramp because I couldnt drive my rig to the dealer. I finally got a chance to drive my own vehicle this past weekend from OH to PA to NY and then back to PA and the ride was smooth. I highly recommend this dealer and salesman Dan McCord in particular.

Co
Review №17

Picked up a Ford Taurus and very nice car! Great customer service within the body shop and the sales floor. 10/10 recommended.

Ry
Review №18

This place prays on people not knowing anything about automotives & does repairs without asking permission, then charges you.Jeff decided to lie & tell me my girlfriend gave consent to place a new battery & four engine coils in the vehicle she brought in for a simple oil change and brake light replacement.Avoid this place and find a local community mechanic.

Co
Review №19

Great experience buying from KC. We were very cautious and methodical with our search, and of course apprehensive to buy from somewhere we had never interacted with before.KC was incredibly nice, authentic, and helped us find the right fit and price for our vehicle. Cannot recommend more. I’m confident that if anything were to go awry, that Courtesy Automotive would go out of their way to fix any defects or immediate needs from our purchase.

El
Review №20

We had an amazing experience when buying our Subaru. We drove 2 hours to see what they had to offer and we are so happy we did. They don’t feed you any lies. They are for the customer. We totally recommend this place for your vehicle needs. Casey was our salesman and he treated us extremely well. We are so grateful to him and the financing staff.Thank you Courtesy Automotive!Patrick O’Brien & Elizabeth Williams

So
Review №21

Honest mechanics with fair prices

Ma
Review №22

Brought my car in for an oil change and brake lights and ended up spending close to $900.00. Told me my car wasn’t running right and to bring it back in. Didn’t give a proper heads up on what they were going to do/how much it would cost. Wasn’t aware that you’re supposed to sign off on repairs before they do then. (Completely illegal not to, by the way. Wish I knew that beforehand.) I guess they’ll take advantage of naïveté even if you’re a regular. So basically they did all of the repairs and then said “okay, pay us.” I’m not doubting that the repairs might have been necessary, but I would have liked a heads up. I’m moving in 6 days and wasn’t expecting to pay that much and I got screwed over.Won’t be coming back. These people are sleazy and WILL scam you.

Ky
Review №23

I appreciate this place and how they have handled my repairs in the past but was completely taken advantage of today. Dropped my car off to have a coolant leak looked at and see what might be causing it. I called a few times and they said they had not gotten to it yet, okay no problem. After a few hours I called back and it turns out they had ordered the part and were going to fix the car without any communication with me on whether or not I wanted to fix it, what the problem was, or an estimate before ordering. Again, fine. They said they would call when the car was finished. That did not happen. I had to call again, this time 20 minutes before closing since the hours on the website are not updated, and they say it is finished (but never called.) Could not make it to the shop in time. Frustrated and disappointed at how they handled things today.

mi
Review №24

Awesome place to buy a vehicle! Everyone there is very knowledgeable and very friendly. Good prices on great cars

Da
Review №25

Had a loose oil cap and Jim and the team were outstanding at quickly resolving my problem.

Te
Review №26

We had a great experience with Courtesy Automotive. I ended up speaking with Dan, KC and Ray and all were very easy work with. You could tell it was a great team environment. We ended up purchasing a 2015 Toyota Camry and it was in great condition and pricing is very competitive. You could tell they take pride in the product theyre selling. I would definitely recommend going there to purchase a vehicle.

J
Review №27

The staff at courtesy was incredible, so very helpful and kind! My husband and I felt extremely valued and trusted the opinions and advice of K.C., Dan, and Gary. What a great place to buy a used car! Thank you to the wonderful staff!

Ca
Review №28

Had a decent selection of cars. Ray was very friendly on the phone. The car I came to look at was significantly more expensive than comparable models. Ive always found some wiggle room when buying a used car. The thing that got me was that Ray just ingored my offer, even after i followed up. Found a similar car elsewhere and the salesperson was polite when i wanted to negotiate.

Pr
Review №29

Good car and good service! Thanks

He
Review №30

Dan and Casey are who I worked with. I traded my older car in for a bigger, nicer vehicle. They really listened to what I wanted, started respectfully in my price range, and I didnt feel pressured at all. The service, patience, and knowledge of Courtesy cant be beat! I dont have the best credit, but they treated me with respect and dignity. They didnt make me feel unworthy because of my financial situation (like some dealerships do). Ive referred several people. Courtesy is awesome!

Jo
Review №31

FANTASTIC SERVICE!!! First time I had to take my Chevy Traxx there for Body Work and I will not go anywhere else! First Class service all the way!

Na
Review №32

I got a fair price on a Chevy Tahoe. They had already reduced the price over the past couple months, but were able to give me more of a break by upping their trade-in offer to me. KC Markley and Dan McCord were professional and easy to deal with.I already used their shop, which was great, but now can recommend sales as well.

Al
Review №33

At first I was a bit apprehensive, because you know what car sales men want to do...Sell a car. But a certain individual named KC helped to get me the best price and the most effective vehicle for my needs, he called what bank he could to get me a great monthly payment and on a 2016 with only 22,000 miles on it! And told me he would help me and he did, he even told me if anything happens you bring that car right back and we will take care of you! Great group of guys in there.

Co
Review №34

Ray and Dan both made our experience of purchasing a car very easy. We were in and out within an hour and a half and were very pleased with the service we received during our visit. Big thumbs up!

An
Review №35

My girlfriend bought her car from Courtesy Automotive and enjoyed the experience. She spoke so highly of them that I decided to purchase a 2016 Jeep Grand Cherokee through them and Id definitely agree. Ray was helpful and not salesy at all during the process. Definitely a family-owned business atmosphere there and the sales people have the autonomy to work with you. The Jeep had a few small punctures in the leather and Ray had those issues resolved within the week I purchased the car. Id definitely recommend Courtesy Automotive.

Ro
Review №36

Dan did a fantastic job. Sorry we came so late. But you sold a car and Im happy. Thanks again!

Pa
Review №37

This was my first time purchasing a car and my experience was great! Ray was so helpful and answered all of my questions and gave me a great price on my car. He wasnt pushy at all and he was so friendly and easy to work with. I definitely recommend coming to Courtesy Automotive if you are looking for friendly people and a reasonably priced car. I travelled two hours and it was DEFINITELY worth it!

Va
Review №38

Everyone is friendly and does good work

Se
Review №39

Goodmorning to everyone i called and just tried to ask a question he was very nasty with me and with everything going on with the world i dont think its a time and place for that kind of behavior if you get a bad vibe from him first hand dont take your car so i wont be even condidering him for no kind of repairs on my vehicle

Vi
Review №40

Exceptional body shop service! Staff goes above and beyond. He takes the time to explain what needs to be done, hes straight forward, works well with insurance company, timely service, car looked new when I got it back. They vacuum the car, washed it and the car looked as though it was never in a collision. Perfectly matched the paint color. Very knowledgeable, and professional. When picking up the car he doesnt just hand you over your keys and say bye. He opens the car door for you and holds it till you get in. Reasonably priced, great location. Definitely recommend.

Nf
Review №41

Only place I trust to work on my truck! Maintenance and body shop do better than anyone including dealers. I have never had a bad or even mediocre experience.

Ki
Review №42

I cannot say enough about my positive trade in experience with Courtesy Automotive. I just purchased a Subaru through them and was thrilled by the ease of the process and friendliness of staff. Ray and KC were incredibly helpful and answered my questions through the decision making process. Ray even transferred over my parking permit decal after I mentioned in passing that Id need to run an errand to be issued a new one--- not something he needed to do, nor I asked of him, but the small gesture is a great example of going above and beyond what is expected.

An
Review №43

After I had a very bad experience with a mechanic, I didnt know where else to turn, then my friend told me about Courtesy Automotive, my experience here for the first time, was great, the mechanic Jim was so knowledgeable and told me exactly what my car needed at this time. He also recommended a time line for me to have other work done in the future. I would highly recommend everyone to take their car here, because not only are the mechanics knowledgeable but friendly and fair as well. Thanks Courtesy Automotive! :)

Ge
Review №44

What a wonderful experience!From my first hello through to finalizing my purchase I was made to feel so comfortable.I left with the car I wanted. The quality of the car was top notch....priced very reasonable,The sales experience was as comfortable as sitting in my own home!My salesman / Ray knew the car and was able to answer all my inquiries. He had a team of supportive staff that carried the excellence on.......during varies phases of finalizing the sale.I have just retired, I do not know how many more cars i have in my future. But I do know I will be buying them all at Courtesy! Thanks to all. I love my car! Ms> G

Al
Review №45

The entire crew at Courtesy was fantastic to work with. Their cars are spotless and their pricing is very competitive. The big car dealerships were not personable and too corporate, so I really enjoyed the family atmosphere at Courtesy and the respect they showed me. No question, my first stop when Im looking for my next car will be Courtesy. Car buying doesnt have to be stressful, it was actually kind of fun!

Al
Review №46

K.C. and Ray were very helpful and made my first time buying a car very pleasurable! I felt like they were very genuine and found me the best deal. Would recommend this dealership to anyone.

Na
Review №47

Ray Lamarca and the other folks at CA were great. They found us the car we wanted, and, for the first time in my life, I didn’t feel the need to haggle over the price. I did a great deal of research about the car and what it was worth; their asking price was spot-on… no uncomfortable negotiations… no trying to charge us some ridiculous price… no trickery… just a fair deal for all involved. Everyone seemed genuine. The experience was very good. I will do business with them again.

Ch
Review №48

Outstanding customer service. These guys are top notch. Brought our car in for an oil leak and tire rotation/ balance and they took great care of me. Thank you! I will be back.

He
Review №49

I was long over due for a new car and started shopping around and doing research. I visited a few other places and quickly decided on Courtesy! Ray LaMarca was great, easy to work with along with the rest of the staff. Ray quickly found a car that met everything I was looking for! When it came to the price...no question I found the right place! I will gladly come back in the future and plan on bringing in my new car to Courtesy for all of its future maintenance!

Sa
Review №50

My husband and I were first time car buyers and purchased a Honda Fit from Courtesy recently. Dan was extremely laid back and honest throughout the entire process - no bogus fees or talking to the manager about the price. When we were ready to purchase, he let us take the car to our mechanic for several hours for inspection with no reservation whatsoever. We were not able to haggle as the price of the vehicle was so close to KBB value. We plan to look to purchase our next car here.

Me
Review №51

Being a first time buyer, Ray made it super easy to purchase my car. I couldnt have asked for a better first experience of the whole process. Ill definitely be purchasing future cars here and recommend Courtesy Automotive and its staff to anyone.

Ja
Review №52

My boyfriend and I recently purchased a 2006 chevrolet colorado at this dealership. We had a excellent experience everyone was very nice even the mechanics smiled as we looked at the truck after it was cleaned up. No one pressured us, the amount of time it took to do my paperwork was less than 30 minutes. I will definitely purchase from this dealership again. Sandras Trussell

Ra
Review №53

I recently purchased a Honda Fit from Courtesy Automotive and had a wonderful experience! The staff was extremely helpful, laid back, and pleasant. Ray had an excellent sense of humor and answered all of my questions in great detail. Im so happy with my Fit and am thankful to Courtesy Automotive for all of their help!

Jo
Review №54

Our vehicle broke down while we were visiting Cincinnati. They got us right in and fixed it so we could get home. They went above and beyond. Thanks Tom and everyone there. You guys are great

La
Review №55

I was having a multitude of issues with my Chevy Equinox. These guys fixed me right up and I am so appreciative of all their work. Outstanding service and repair with fair prices. I will never go anywhere else.

Ju
Review №56

Very aggressive pricing on their vehicles. After shopping other used dealers in town I settled on doing business with Courtesy. They had the car I was looking for with far less miles than anyone else In town. Treated me right on my trade in and the staff even stayed an hour after hours to make sure everything was done and that I drove off in my new vehicle. Ray was great to deal with and Dan made the financing paperwork quick and easy. Will certainly start my next car shopping trip there and will recommend to all my friends and family.

Al
Review №57

This was the dealership my family went to since the 1970s or maybe longer even.It used to be Courtesy Chevrolet...Last time I took my vehicle there a few weeks ago, unfortunately, I left some money in the ashtray, which conviently disappeared..Numerous items were tossed about the vehicle and this person also went through a tackle box looking for something..Little did they know they missed a brand new quart of Smokey Mountain Blue Flame shine down in a bag..I will never go back to this place again, & ill make sure everyone knows about it as well..

Be
Review №58

My husband and I are very happy with the car we bought from Courtesy. Ray did a great job getting us a good deal! (And K.C. was helpful, too)

Ek
Review №59

Amazing service and excellent car prices. This is my 4th car buying experience and they have all been good but my visit here was the most straightforward and convenient one. KC helped me with all my needs and went above and beyond to make sure i was happy with my purchase. Ive never had such a great car buying experience. If I could give an extra star I would.

Ro
Review №60

I never felt pressured in buying a vehicle. They let me go at my own pace and we’re flexible with pricing as well. I would recommend this place to anyone looking for a used car

Gr
Review №61

I bought my car here about a year ago. The process was fast and easy, and the people here are very trusting and let me try driving it alone. The financing process was low pressure which was much appreciated. Admittedly I didnt haggle the car price but it was already so low relative to KBB that I honestly couldnt find anything to haggle over, not to mention the car was (and still is) in remarkably pristine condition. Havent had any mechanical problems with the car since I bought it a year ago either. Couldnt recommend this place more.

Al
Review №62

We just bought a car here, and were treated so well! Everyone was available, helpful, and really honest- not at all pushy. We were so pleased, they have earned all of our service business too.

Le
Review №63

Thanks KC Markley. For amazing awesome service, and solving my concerns and making sure I was happy with my purchase. Ive never had such a great car buying experience . I will never go anywhere else again. I will be going to Courtesy Automotive for all my car service. I hope to take my mom when she ready to buy a car and recommend Courtesy Automotive to friends and family, also anybody who needs a car service!

Ly
Review №64

The best salesman, the best service and people, I have had the opportunity to deal with, in all my car buying days. Thanks guys. And the owner is pretty cool and professional. Thanks again.

Pe
Review №65

Service manager Mr Cobb is always honest and helpful!!

Mi
Review №66

K.C. was great! He helped me find an affordable car and gave me the best options available. Great service!

Ka
Review №67

I have been going to Courtesy for 7 or 8 years now, and I cant say enough great things about all of the folks who work there. Customer service is impeccable, and even though they are super busy, all of the time, they always manage to make me feel like more than just a customer, but a friend. I have always felt that I was in great hands, and never taken advantage of, but cared about. Try them out! You wont be sorry!

Wi
Review №68

Consistently the best price and value in Cincinnati. KC Markley is excellent in terms of his service and he always places the customers needs first.Ive purchased two vehicles from KC, and I also have my regular maintenance performed here as well. I always recommend this dealer to my friends and family and will happily return the next time I need a new ride.

Je
Review №69

Always friendly to communicate with and the service is excellent and detailed. Always a pleasure to feel like your business is appreciated and that customer service is still valued.

La
Review №70

Great Service! People are knowledgeable and friendly

Ca
Review №71

A neighbor scratched my car and offered to pay for the damage. I looked around at a couple different places to get a low quote for her since she was nice enough to leave a note. After getting some ridiculously high estimates she recommended Courtesy Automotive who told me to bring it on in. Adam at body repair helped me out and got my car looking good as new during my lunch break and didnt even charge my neighbor for the trouble. Needless to say theyve won my business and will be the first place I contact next time I need work on my car.

Ma
Review №72

Id rate them with 10 stars if I could. Especially the body shop guys. Adam E. went above and beyond what is expected these days. Highly recommended.

La
Review №73

Went to the body shop for a bumper repair that I paid out of pocket. Great experience - expert work! Great cost as well...he worked with me since I was paying out of pocket. Definitely recommend!!

Ja
Review №74

The personnel at Courtesy are a rare breed. A dealership who has the goal of selling cars and not cleaning out the customer. They will work with you, tell them what you have to work with, and you may be surprised.

Na
Review №75

Bought a van for work here last month. Friendly staff, cut straight to the chase, made sure everything was working properly (turned out there was an issue with the heads on the engine causing a cylinder misfire, which they took care of, no hassels).Love the try before you buy policy.

Ky
Review №76

We had a great experience here! They gave us a great deal on our new ford explorer and helped us meet the monthly payments we budgeted. Highly reccomend!

An
Review №77

Bought a 2014 Dodge Caravan and was treated well. I was very nervous about the transaction because I have not had good experiences with car dealers. They gave me a good price, called to help schedule an appointment to take care of a recall on the car and got a duplicate key reprogrammed for me when it went bad. Have not had to have any repairs yet but I believe they are genuine. I would definitely recommend them to my family and friends.

Me
Review №78

Courtesy is awesome! Accuarate info on the web, fair prices, and really awesome service. They let me take a car home for the night for an extended test drive. Purchased it the next day! Ray, KC and they other guys made me feel at home. Even met KCs family when I was signing. Pictures on the wall tell a cool story of this third generation family run business.Thank you for making my first solo car buying experience a good one.

Te
Review №79

Great Deal. Great Guys. Easiest car purchase I have ever had! Highly recommended.

Te
Review №80

My salesman at Courtesy was Pat and he made buying a new suv stress free. I appreciate all the help from KC Markley working late to take care of our paperwork and answer all our questions. I would definitely return to Courtesy to buy again.

Ma
Review №81

Friendly always great service

Aq
Review №82

Called in an was kindly greeted to set up for an oil change in less that 5 minutes with same day service. Spent about 20 minutes in the waiting room with my 10 month old. There were freshments tv and wifi. All the staff were kind and kid friendly. Was sent home with goody bag

Ia
Review №83

More than fair prices, helpful and friendly people, and great repair jobs with loaner cars should you need it. 10/10 would recommend.

na
Review №84

I would recommend courtesy and KC Markley to everyone. KC had researched cars and financing for me before I had even come in to see him. I went in this past Saturday and left with a great Kia. KC explained the process and made me feel comfortable. Such a great easy experience. Thank you!

Li
Review №85

Very professional and SO EASY to deal with. I have been a Courtesy Automotive service shop customer for several years, but this was my first experience with the BODY shop. I was in an accident and had incurred substantial damage to my 2006 Honda Pilot. I was devastated, as the insurance company that was handling my claim mentioned a total loss. But from the minute I called Courtesy, they worked directly with the insurance company and fast! I was back in my Pilot the following week, and it looks and rides better than ever... I am beyond pleased with the work and service I received. Thank you Courtesy!

Me
Review №86

I had a great first car buying experience here about a month and half ago - I would definitely recommend Courtesy to anyone looking to buy a car!

Ma
Review №87

A great operation from sales to service. Awesome staff, customer oriented all the way.

Je
Review №88

Purchased a ford edge. Worked with Ray Lamarca who diligently worked 2 days to find the right car to fit my budget. No fluff, straight talk, no pressure, no false promises. Ill always do business with Courtesy! Id like to mention Jim Cobb & Dan McCord in pulling the deal together. Dropped off a 6 pack for the great experience.

Cr
Review №89

We purchased a 2014 Chevy Silverado a few months back. We are incredibly pleased with our purchase! Everyone we talked to went above and beyond for us. No pressure to buy a vehicle, and didnt chase us around the parking lot when we first arrived. Great customer service. We have now lifted our truck and it is even more beautiful than before. Hopefully, we can buy our nezt vehicle from them as well. (I want a Tahoe :) )

Em
Review №90

My husband and I have been going to this dealership for years. Both to purchase our vehicles and for our vehicle maintenance.We always work with KC Markley and weve always been impressed with his ability to put his customers first and his extensive knowledge in all aspects of the business. We will never go anywhere else!

We
Review №91

The sales man was so amazing their done for nice job..good sales.higher recommend go to this store.

Ru
Review №92

We needed a bigger car for our growing family. Simply put, Courtesy found us the right van and made a great deal. There was no need to look anywhere else.

Ke
Review №93

I have been getting my vehicle serviced at Courtesy for a little over a year now and couldnt be happier! I had some major issues occur all within a 6 month time frame in which I jumped service centers because I couldnt find one I was pleased with. After going to Courtesy for the first time, I provided all of my invoices for the work I had done previously and they informed me that most of the repairs/replacements done, I should not have been charged for because they were all under warranty. So, not only did they help get my SUV back to working properly, but they also were able to point me in the right direction to getting my money back for repairs/replacements I shouldnt have been charged for to begin with!They have been so helpful and pleasant to work with. They have quick turn around time, which is so nice since I only have one vehicle and typically need to wait on it to get finished. They are always busy, but seem to work people in when needed, which is also great! I would recommend Courtesys service center to everyone!

Ar
Review №94

Best used cars in Cincinnati. Knowledgeable and experienced staff.

Ka
Review №95

Always been very good to me always been honest fix what need fair price.

to
Review №96

Great friendly staff, Dan was my sales man and he helped get me in the car I wanted. I will recommend them to anyone looking for a car

Ju
Review №97

Love KC Markley and the Heflan group ! Got a great deal on our SUV and even better service department !

Ge
Review №98

The guys in the service department.were awesome today

D
Review №99

Called this morning at 913 am to see about a car on the website, no answerEven that, given that we traveled from IndianapolisArrived early afternoon and was told they sold the vehicle an hour before we arrivedAsked about any similar vehicles as we were not stuck on the one we saw on the internet and given the positive reviews about this dealershipThe salesman said no without looking at his inventory and basically brushed us off without asking any questionsNo other customers in the showroomNoted the vehicle is still on the websiteWill look elsewhere

MA
Review №100

Highly recommend shoping here and getting service. They dont jerk you around like other dealers.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:3161 Madison Rd, Cincinnati, OH 45209, United States
  • Site:http://gocourtesy.com/
  • Phone:+1 513-871-3161
Categories
  • Auto body shop
  • Used car dealer
  • Auto electrical service
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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