Super nice and friendly, 100% recommend. Spoke to Justin on the phone and he was super kind to take time out of his day to help me

After not driving my 2011 Saab 9-3 for a few weeks, the battery was completely dead. Since its warranty had expired I decided to replace it. I contacted Robert who advised me that he didn’t have the right battery on site, but would by the time I arrived. A trickle charger and jump both failed, but a tow service was able to get it started. Robert immediately took the keys and before I could sit down and read a few emails, my car was at the front door waiting. It literally took less than 10 minutes.My 2011 9-3 is now my third Saab purchase over a twenty-four year period. Its based on a great product but also a fantastic service team to maintain it. The Avid technicians are the best at what they are trained and certified to do, which is to keep my car in perfect running condition. Costs are always discussed before service is performed so there are no surprises later, and they use only quality parts and materials. I actually price compared this battery at two other suppliers and both were more expensive than Avid. Both Tim and Robert have always provided the best service experiences and for that I am grateful.

The staff are always professional and friendly. They truly care about giving great service! Thank you!!

I received excellent service at Avid Autowerx. I took my Saab in for an airbag recall and had them look at a couple of problems I was having. I usually do work on my car and Im pretty good at it. This issue was something I could not figure out and didnt have time. I was hesitant because I was afraid of pay a lot for this repair. Im so glad I took it in. They diagnosed the problem, sent me a detail explanation with pictures online and they resolved the issues. It was way less than what I was expecting. The car is running perfect and extremely happy with their service.

Tim and Robert are always a pleasure to deal with and their service team always does a great job diagnosing and servicing the issues. Glad they’re around for us Saab owners!

Was my first time using Avid Autowerx and they did not disappoint. Everyone including Robert was very friendly, honest and communicated very well. Will be using them from now on. Highly recommended! Kevin C.

Great, honest work with amazing customer service! Im very pleased with Avid and will be back for all future service needs.

Very professional, timely and communicative. I was somewhat disappointed in that I have three issues that I needed addressed on top of the maintenance list the car was brought in for and none of the three were repaired. In their defense one was an exhaust issue which they apparently do not do. Another was an electronic glitch that could have led to a very high cost and I chose not to go down that path and the third was a cold starting issue that they could not replicate. Its a car, what are you going to do?🤔

Rob and his team were amazing. They have great respect for a customer and are really good at what they do. I had to get my rear muffler replacement for my car done there. Right from the moment I scheduled my online appointment, I was promptly replied with a polite call confirming it, followed by a great job on my vehicle! Overall I am extremely stratified and would highly recommend them . Thanks Rob& team :-)

Absolutely professional. I deal with a lot of automotive businesses being in the business myself, and Avid Autowerx/ Just Saab is TOP NOTCH. They are honest, quick, and their work is excellent. Very clean and well organized. Other auto shops have a lot to learn from this place!

Best auto repair and service anywhere. These guys are honest and trustworthy. Ive never had a better service experience in any industry

Very courteous and attentive. Offered a loaner to get me to work. I loved that Tim complimented my car when I arrived, made me feel like they cared. He quoted a time that it would be ready and he called right on time. Answered all of my stupid questions and I will return when I need service again

I took my car in for a routine maintenance. Great service. Nice people. They gave me a better coupon than the one that I had. I would definitely be back next time.

The service and staff at Avid are great, and they do great work at a reasonable price. I would trust them to do any work needed to my car. Everyone is friendly and skilled, and the vehicle reports are very informative

We were out of town and looking to find someone that could help us with parts for a Saab. This company was so wonderful to work with. They went above and beyond helping us figure out what we needed. Thank you.

On our third go around with Avid! Our 4Runner is pushing 170K and the dealer just isnt an option anymore. We had it in for a recall repair, and they suggested a $3200 repair to seal the timing case. Avid cleaned up the leak and discerned that it wasnt an issue at all. In a time where the dealers are trying to generate revenue, Avid is trying to generate relationships and trust. When our Camrys out of warranty, it will be coming to Avid as well. They are TOP NOTCH!!

Great group of guys. No BS milking you for all youve got because you are not an auto mechanic. They helped me get where i needed to go to make the appt happen. Love em!

I took my car for basic oil change and I like their quick service, honesty with an reasonable pricing matrix. Robert is an awesome and explained to me what is going on with my car. I had a great experience with their overall service. Thank you!

Had a great experience here, very fast and professional. I dropped my car off, THEY paid for my Uber home, picked up the next day. 10/10 would return.

Avid always does a great job servicing my 2006 Saab 9-5. I can always count on them to tell me exactly what I need to do to keep this car humming along. I credit them for providing the regular service and critical repairs to get this car to 159,000 miles.

I was very pleased with the both the work and the experience at Avid Autowerx. I had good interaction with the staff and they gave me good advise on what work needed to be done to the car and what source the parts came from. I appreciated how they kept me informed on the progress and that they kept my vehicle inside their shop over the weekend. I highly recommend their expertise.

Very happy with the service, the value and how they explained exactly what they found and what they did. Weirdly the dealership told us 15 months ago that we needed to have the brakes replaced and Avid told me to wait at least to the next oil change. W

Great customer service. Tim was friendly and detail-oriented, giving our sons SAAB 9-3 convertible a full look-over since we had not had success with pinpointing a water leak issue through a couple of other local mechanics. Tim and his team not only found what was causing the water leak(s), but found and recommended repairs for some oil leaks and other minor issues. What we truly appreciated was his honesty in telling me the couple of things that he would prioritize and others that could wait. Diagnostic fee was completely fair and well worth it. Will definitely bring our other foreign-made cars to Avid (formerly Just SAAB) for maintenance in the future!

These guys took great care of my Subaru. They go above and beyond with communication and service. They accidentally cracked an old brittle plastic piece while working on another issue and replaced it at no charge. They even had a loaner Saab that i borrowed.

Great service. Great communication. Very customer friendly. Would definitely bring my vehicle here again!

Great service. Friendly staff. Will continue to use Avid as my go to shop. Thanks again!

Great place to bring your car! This week was my first time working with Avid Autowerx. I brought in my 2004 Subaru Forester XT for two specific repairs. They first performed a very thorough car inspection. They outlined the positive inspection results and explained all of the suggested repairs clearly (with relevant photos) in a text and email. Then they called to discuss everything before proceeding. They really went the extra mile. They even have a service warranty that is 3 times longer than the dealers. Highly recommended!

Tim and crew are extremely thorough when they checked out my 08 Saab.They are very courteous.The cost to service my car was very reasonable, considering the fact that I neglected to have it serviced in a timely manner.Of course I will return to Avid Autowerx to have my car serviced in the spring

We have used Avid twice recently to repair our Lexus RX 350. Customer service is excellent, quick response time and a fair price. We highly recommend.

The team there is great. Robert walked me through everything and answered every question I had.The prices were lower than I had been quoted by competitors. They are now my go to for my 05 Pilot. I recommend them to friends and family.

Always 💯 satisfaction and the best customer service! The convenience of getting in and out and an Uber to:from work is spectacular! Always a pleasure to do business with people who care!

Have been a long time customer with their sister location Dubwerx. Was thrilled to find out I could now get the same service with my 2006 Honda. Appreciated their knowledge, good service, and fair price. Would highly recommend.

They consistently offer excellent service, definitely above and beyond what may be expected. They have been servicing my cars for 13 years, never disappointed.

The guys in this Auto shop are the epitome of excellence. I give them the highest recommendation possible! They took care of my beloved 2003 QX4 as if it was their own, and they provided fantastic service and with advice with respect to the age of the car. Highly recommend the group!

The best auto workshop of the town.....period. They take great care of our Saab 95. Recommend trying them out. You will be very satisfied with Tim and his team.

I lost my only key to my Saab only to discover the only solution is to tow my car almost 2 hours to an authorized Saab dealer. This is on top of the insane amount of money it cost to repair. It was my fault so I am the one to blame.Regardless of the circumstances, these guys were top notch. They went above and beyond to make this a great experience. If they werent an hour and a half away, they would have earned all my business. Im not one to leave reviews but what these guys have done without asking for recognition, or pointing it out to make sure I noticed, is more than awesome.Top notch service! The details are the key and they nailed it!

Friendly and professional! They know how much we value a wonderful car like a Saab! Will be a return customer.

Tim, Robert & Co were a pleasure to work with - efficient, very knowledgable about a car not manufactured since 2011 (SAAB), pleasant and friendly to boot! Brought our 2005 Saab 9-3 Arc to them for an inspection, mainly looking to determine that current amount of rust and corrosion didnt affect structural integrity or safety, and was therefore eligible to continue repairing. Verdict was while car had average rust-belt deterioration for its age with 166K on the clock, and having spent a lot of time in the Detroit area - no major areas of concern were identified. Chose to replace serpentine belt, marker bulbs and cracked brake fluid cap on the spot - done in record time, and happily on my way! (40 miles one-way meant I requested to wait on service, rather than drop off)

This was my first try with Avid Autowerx after many years of having my car serviced only by the dealer. I cant speak highly enough about it; they were courteous, informative, patient, and of course knowledgable. They determined that I didnt yet need an expensive repair job that the dealer was recommending, and also explained what I should watch for to know when the repair might be warranted. Very happy with the whole experience.

Great service, but best of all, very knowledgeable. Able to explain everything in detail. A minor issue resolved with their help, but it was maddening when the alarm would go off without any provocation. They even gave us a ride to Frischs while they worked on the car. Thank you

Great team to with which to work. Always courteous, always keep me informed of service status and always willing to accommodate service requests. The best team I’ve ever known!

Brought my tacoma to them for routine service. Tim explained everything very clearly to me, and came up with a service plan plus gave me information on doing the suspension modifications I had been wanting to do for a while. They will definitely be my go to place for maintenance. Glad to have a reliable shop in my area.

Engine light was on and they could have charged me a lot more but they are honest and thorough. Highly recommended!!

Avid Autowerx was wonderful! They were friendly, helpful and quickly got my car in and taken care of. Will definitely use their services in the future!

Robert and the owner jumped through several hoops for me in replacing my transmission on my 2005 Toyota Echo. Robert communicated extensively with me, put up with some delays on my end in making decisions, and ultimately got the job done without any hangups or deserved frustration with me. I was very impressed and would gladly take my car back to Avid again.

We recently had our first visit, and it will not be the last. All service was completed a day early, and right on budget. Car runs very well. I would recommend to anyone needing work done on their car.

The guys here are top notch and always do the job right the first time. I wouldnt trust my s2000 to anybody else.

They were fantastic, I was stranded on the side of the road and got me an uber home. Had my car fixed the same day. Outstanding service and great prices.

I have been taking my vehicle to Avid Autowerx for about a year now and could not be happier! They have taken care of my routine maintenance along with the other repairs on a vehicle that isnt stock and can be difficult to work on at times. Robert and Tim have gone above and beyond to help solve these problems, and like I said, I couldnt be happier!Thanks again Avid!TM

Tim and company are always accomodating and have provided excellent service for my 1999 Saab 95 since the day I drove it away from the dealership. I will never go anywhere else

The same guys have been servicing my 2005 Saab 9-5 since I bought it new. They always use quality parts like Saab OEM or Bosch.My Saab has over 209,000 miles on it.

This was my first time taking my WRX over to Avid and if I ever have any car needs I will definitely bring it back. They were super helpful and even got me an Uber to work which was very convenient. Very happy with the service.

Great team, on time delivery, modern electronic emails, communication and reports so you know exactly what work needs to be performed.

Pricey

Was very helpful and recommended what should be done and what is coming up to do. Really appreciate their advice!

We just moved back to Cincinnati and have both a Toyata and a Saab. How great that Avid/Just Saab services both! Both times we have been in for service the experience has been excellent!

They said they’d call me when my 🔑 fab arrived. They did, and they had an opening for that afternoon. It took less than an hour to get it programmed to sync with my car 🚙. They also pointed out things that I can have my mechanic 👨‍🔧 take a look at the next time I get my car’s 🚙 oil changed.

They did a great job - very transparent and did a terrific job with communication before, during, and after the service. Very satisfied with the work they did, honesty on what was wrong, and understanding of the car in general.

Great customer service. Friendly staff. Very helpful. Will be back for anybossues with our 2004 Saab 9-3 Arc Convertible Coupe. Thank you

Took my car at 9:00 and finished at 1:00. Excellent communication. Will definitely be back.

First time visiting and I had a great experience and will definitely be returning, Thx guys!

Just Saab(aka Avid Autowerx)has been working on my 2007 Saab since it was new. Tim and the crew there are the only ones I trust to work on it. Quality work, quality parts and great customer service!

As usual, the folks at Avid diagnosed the issue and fixed quickly. Tim and Robert are always great, and the service is second to none.

I had to bring my Toyota Prius into the Toyota Dealer Service Department for a minor recall item. ( It took over a month to get an appointment). after doing the recall work, they told me the car needed a number of things. Thermostat Gasket $300 + Oil Pressure Gauge $246 + transmission fluid + wiper blades + a small light $40. Even though the Service person seemed like a very sweet older woman and she emphasized how important these things were for safety etc, I decided to go to Avid and see what they thought.I got an appointment for the next morning and am so glad for the friendly and trust worthy staff! After checking everything carefully, that morning, they assured me the only things really needed were transmission fluid, the small light bulb ($7.63) and maybe wiper blades. They sent me a detailed email with photos and explained everything. This was a big relief. The best thing though, even more important than the money savings, is knowing I can trust Avid Autowerx to do just what is needed in an efficient way and not rip me off. I am a fan.

Really awesome experience, I only had a oil change but the service was very good and staff very compassionate and caring.

Great group of professionals to do business with! My Honda dealer will no longer servicing my vehicle.

Tim is always courteous and helpful. I left my 2009 Sport-Combi and a long list of please check and/or fix to dos when I left town for two weeks. When I returned from my trip, the issues were all resolved and my car was ready to go. Thanks, Tim and crew. Ill see you next time.

Easy to schedule, great price for the job, helpful and friendly. Couldnt have gone better.

Helpful service manager. Excellent experienced repair people. Trustworthy and fair.

Excellent customer service ( great guys, polite and knowledgeable ).... Have been here before and will be bringing my wifes Saab in as well.

Avid Autowerx/JustSaab know what they are doing. If you are looking for an independent shop that is honest and knowledgeable, this is the one to go to.

Great bunch of guys. Did a great job on my Saab. Will go back there again.

What a friendly staff! Tim and the Crew at Avid Autowerx truly care about their customers. Took my car in for what I was told was a bad starter by OReillys. They looked the car over and found the problem not to be the starter but the battery, Which was under warranty by Oreillys. Other shops I talked to were ready just to replace th starter but the crew at Avid took the time to find the real problem. Saving me $500, erraning my loyalty go forward.

Took my 2010 Acura RDX in for turbo issue. They were unable to get the part from Acura. Robert took the time to locate part at a distributor on eBay. Most likely saved me thousands in turbo replacement cost. Very courteous service. Will be using them for future service on Acura and Toyotas. Thanks guys.

These guys are awesome. They are honest, transparent, and willing to work around your schedule.

The staff was polite and professional. I was in and out faster than the estimate given.

Very happy to find Avid Autowerx upon moving to the area from Charleston, SC. I had a very reliable and trustworthy Toyota/Import mechanic in Charleston and was afraid I would have to settle for a dealer in Cincinnati and thus dealer prices... not so with Avid!

I’ve been going there for years and always very happy with the work.

Great service, friendly and knowledgeable staff, great service pricing...won’t go anywhere else for my Saab service and maintenance needs!!

Always a great experience! Great work! - Thanks again.

Avid Autowerx (formerly Just Saab), is a small garage with the most knowledgeable mechanics in the Cincinnati area. I own 2 Saabs, 12 and 15 years old, that are in perfect condition because they are regularly serviced at Avid Autowerx.

Timely, professional, pleasant and great work.10/10 certainly recommend :)

Avid is our go to, w/ our Honda & Subaru,. Easy to work with, reasonable cost, efficient and concise communication, Highly Recommend!

In the past 8 years, they have always been pleasant, efficient and able to help with any problem. I highly recommend them.

Very friendly and took the time to go over things that needed attention in the near future.

I will only ever trust Robert and Tim at Avid to take care of my Automotive needs with my 2013 Infiniti G37xS. Theyve gone above and beyond to explain things to me in a way that makes perfect sense. Letting me know whats absolutely necessary, and what preventative maintenance can wait. I also have a 2005 Toyota Tacoma 4wd, that I also bring to them.

Great service and friendly staff !! I highly recommend.

The amazing customer service continues!

Brought my 08 Infiniti in for routine maintenance and I feel like I left with a new car. I cant thank you guys enough!

Great service, as always! Wouldnt take my vehicle anywhere else!

Staff was friendly, shop was clean, and work was done quickly.

Great service with a quick turnaround time.

Great service, quick turnaround, highly recommended.

Cant say enough great things. Beyond pleased.

Id give you a 5 except that you are so far from Spfld. Which I guess is sort of an endorsement in itself.

Prompt and excellent service.

I had my Honda van towed there when it broke down. They had me up and running the next business day.

Knowledgable, courteous, and fair!