Stephan Vogt is great to work with. So easy to communicate with. He explained everything we needed to know and called us with updates, he took care of all the details in a uncommon situation with insurance. Jerome and his knowledge and eye for detail is absolutely amazing. I don’t know all the names of who worked on our car but they are great at their craft and take pride in their jobs as you can see in the finished product.I highly recommend this shop. From the front of the shop to the back - could not have asked for better customer service and support and our car looks amazing ! Thank you guys so much !! So grateful!

Had to change my stars from 5 to 3. 2nd time coming to this shop because Brian did an amazing job getting everything done and right the 1st time and the work was great. Let me start by sayingThe body work is AMAZING! But after it being in the shop for 28 days I i go get it and my turn signals arent working so that stinks. Spend an hour or so waiting then to go home and to find out more things are wrong witch happens. So i thank Brian for the extra days for the rental. Go to get my car 4 days later and tires dont read. So i had to drive over to Chevy to get them looked at. Tonight i go to turn my wipers on to clean my windows (they had to put a whole new pump in) There is no fluid! Come on now! How you even gonna test to see if it works.I have had nothing but problems from this shop and its sad cause my 1st experience was great. Very disappointed.

2021 Mazda came with a paint issue from factory. Issue showed up 1 week after delivery. Not visible before then.Body shop repainted the panel.ABSOLUTELY PERFECT.Color match, sheen, application outstanding.Understand I am VERY VERY particular about my cars. If they can please me they can please anybody.!!!!Because of this quality of work we have bought 10+ vehicles from the sweeney group since 1991Anyone can sell a car but its sweeney service and body shop that seals the deal for us.John

Jeff provides top notch customer service. He listens to the customers concerns and takes the time to address them. The quality of the entire teams work is second to none. They do a thorough and professional job with a great turn around time. They really seem to go above and beyond taking care of their customers!

Jeff Haussler was very professional and was great when keeping updated throughout the whole process, would recommend jake Sweeney body shop to anyone who needs body repair s

I had my BMW 528xi towed to the body shop after getting rear ended on I-75. It took a while but the shop put my poor car back together, detailed the interior. It looked brand new. Dave was terrific about calling me with updates on the repairs and the supplemental requests from the insurance company. Thank you for everything. Highly recommend.

Just picked up my BMW 750 today and I couldnt be more pleased with the service here! Bumper looks amazing! They only use OEM BMW products and parts too. Very happy with the paint job and the bumper fits well. Highly recommend Bryan.

Sadly there was no one in the office when we came to pick up our car. Even though we called to say we were on the way. I hope customer service in this area gets better. If they went to lunch they couldve said that and we wouldve came later.

Had a minor accident in my brand new truck, took it to Jake Sweeney for repair and I couldnt be happier! Dave got me in right away, made my estimate and even worked me in for the same week as I was only in town for a week and a half. The cost of repair was very reasonable and the service was excellent! I am so glad I could trust them to take care of my truck!

Theres not enough space to share with everyone how great Sweeney Body Shop is. From the receptionist to the writers to the guys in the shop. You are all awesome and greatly appreciated. I was able to get my vehicle right in and it was repaired quickly, barely had to spend anytime in my rental vehicle. Thank you. Special thanks to Brian Buck & Dave Davis, two of Sweeneys finest.

Excellent service. The body shop took over repairs from the service center. All of the work was completed on time, as promised

Went in to get an estimate to fix my front grill cover, and upon receiving the estimate, he didn’t do his job in explaining or breaking down the repairs needed and pretty much was rushing me out of there. When I asked him if he could break it down he sighed and took me to the car and said well this part is broken and needs to be fixed. Just very sarcastic and rude responses. I was at least expecting average customer service.

This is the best place ever ask for Jeff he will take care of you

Did a great job on the Suburban bumper

I had 2 vehicles within a span of a few weeks at the body shop and the service was phenomenal and both of my vehicles look fantastic if I could leave 10 star review I would

My vehicle looked like a train wreck when I brought it in. Receiving my vehicle, was spectacular and flawless and it shined like a diamond. Supercalafagalisticexspealidous.

Great experiance.

Don and the team of SWEENEY AUTO BODY are fantastic professionals. Don held my hand through a traumatic accident whereby I was in the dark dealing with the red tape of insurance company. Don explained the process, kept me informed about the status of the claim/repair, and educated me about the damage of the car. I can honestly say that Don was the one who helped me through the nightmare, and I will highly recommend his/Sweeney services for any body work or car damage in the future.

They fixed my car and she looks amazing! Very happy with my service.

The guy who wrote up my estimate needs MASSIVE customer service skills!

I would highly recommend Don and his team for any repair. They went above and beyond to fix my car after a collision with huge deer! Fast service, excellent communication, professional and thorough. My car was even detailed inside and out when I got it back. Thank you!

Great staff and great work on my car

Jeff Haussler Is Really Honest, Respectful, Nice, And Helpful. He Helped me alot. Matter of fact everyone cares and helps. Really nice people. So helpful. I will make sure to come back every time 😀

You guys are awesome and done a great job ! And the service department is great also.

As far as their work goes, its five stars. HOWEVER three star rating in my opinion because 1. Theyre pricey! It cost me almost $600 just to have a few minor scratches (no dents) repainted 2. Theyre not to efficient when it comes to insurance claims. My insurance mailed them a check to cover some of the cost, so all I would have to pay is my $350 deductible. Well, my experience didnt work out as smooth as I planned; I ended up paying the ENTIRE cost all because one staff member who was responsible for checking their incoming mail, wasnt in and it felt like the other staff was to lazy to look for my check. It seemed like the service advisor tried to cover it up and play it off, explaining to me that my check was mailed to my house, which WASNT TRUE! Gladly, I was able to get my insurance to straighten it out but the price was insane!

Brought car here because they said they could get it in and out in three days. On the day my car was due to be ready, I called to see what time it would be ready. I was told there was a supplement and more parts were needed. No prior calls or anything. Poor customer service. A snow storm and cold weather delayed the arrival of the parts. I was told two other times that the car would be ready and it wasn’t ready either time. A waste of my time, causing frustrations by not being on top of their business. On the day I was to pick the car up, I arrived at the time I was told it would be ready. Again, I was told it wasn’t ready. It needs to be buffed out; but the guys are at lunch! Go grab a bite and it should be done in 3 hours.No apology or anything. NEVER EVER bring your car here. Dave Davis is a joke! Has no clue about what’s going on and should retire!

Great

They did the repairs on time and it looks great. Don was amazing and answered every question I had.

I am very disappointed with the changes and customer service from Jake Sweeney Mazda. I was involved in a car accident today. I called Jake Sweeney right away and asked for Royan who use to be the service manager. Jake Sweeney use to do several thousand dollar maintenance on my 20 year old Miata, and I loved to go because the customer Service was so great. I recently moved back to Ohio after being gone for four years and was much surprised to see a 💯 new staff who did not care about their jobs.When I called the service center about my accident, they told me I needed to take my car one street over to the body shop. I mentioned I would need a rental car and wondered if I could still get one at the body shop, I was told yes, just let them know when you arrive that you need one.I arrived at the body shop around 4pm today. The guy at the desk was laid back in his chair with his feet up and instantly looked surprised to see me, acted as though I was an inconvenience, and told me that the body shop does not so rentals and neither could the service center since I was at the body shop.I instantly told the tow truck company to take me to the service center instead. Where I found out that none of the staff were the same as before and they did not want to help me with my radiator repair because they felt my car frame might be bent and cannot replace without body work, but they never once got out of their chairs to actually look at my car which was no located in an area that they could even see from their chairs. At this time the guy from the body shop called the service center to complain that I didn’t like his service.Jake Sweeney has forever lost a high paying customer, because I will NEVER return. I took my care elsewhere.Thank you Jake Sweeney for making a bad day even worse!!!

Wow. wow. wow. I am so happy I choose this body shop! I recently had my hood and fender replaced/repaired on my BMW 325Xi Wagon. The quality of the repair and paint job made me genuinely ecstatic. The body shop uses only OEM BMW parts which gave me a wonderful peace of mind. The customer service might have been even better! Don and Bryan walked me through every step on what was being done to my car till the day I picked it up. The level of transparency I received was outstanding! They even went to the extent of cleaning and detailing my car (inside and out) and did an excellent job! Inside and out was completely spotless! I couldnt have been more happy with the results I received! I highly recommend Bryan or Don as an advisor. I will always bring my cars here!!

They fix my vehicle. I have no complaints.

The lot tech is an awesome guy

Staff was great and walked me through my quote to have my car fixed.

Good work performed on my corvette .stingray

Great customer service and work!!

Great srvice and very competitively priced too!

Very friendly and very honest staff ....

I was told that I was preapproved for a car loan, which wasnt true. I wasted gas and time going there for nothing. Twice in 6 months.

Very poorly marked. No place to park or access this shop. Obviously not customer focused at all.

Rather not go there it just wont go back, vehicle return twice to correct work that they failed to properly do now the work they did do is rusting on the door skin where they welded it went to pick up car the second time it was there in the windows were halfway down and it was raining outside like they left it outside raining all day develop surface rust on all my seat bolts and seat latches in common terms F that place.

Whack

Me and my Antie😊

Paint is fading not cool😞

Like the lot.