Always a great experience at this dealership! No BS, no haggling, you a straight price and fair deal. Love dealing with them!

Solely from the interaction I had with a salesperson over the phone, I do not recommend this dealership. I wanted to get on the website to look at new inventory to possibly test drive and purchase a car (a very easy sale), but when I asked the salesperson about the website, I received a very snarky response about how theres no issues on their end without even taking the time to check.He then said well, what questions can I answer for you, and I said I was interested in the new car inventory and I am browsing. He then just listed some models off in a monotone voice and asked if there was anything else I needed.

Jeff was great to work with - he even delivered the car all the way to Columbus. Appreciate the team making this sale work for me, given I was 2 hours away from the dealership. Included a trade in of my current vehicle, too!

We were treated well and just missed the Acura we wanted as it sold so quickly. We will be back when they get a used model with the interior my wife wants. Great selection.

We had a wonderful experience with Gary B and Columbia Acura! We just purchased a 2021 RDX after downsizing from a minivan, and Gary was extremely knowledgeable and helpful during the decision making and purchasing process. I love my new Acura and would highly recommend Gary/Acura to friends and family.

Wonderful experience! I highly recommend Columbia Acura. Gary B. was my sales consultant and he went above and beyond. He explained every aspect of the vehicle, showed me how to program various features, and gladly stayed past quitting time to make sure I was happy with my purchase. I purchased a certified-pre-owned ILX and I was treated the same as if Id purchased a brand new vehicle. Eric, the gentleman who assisted with financing, was helpful and explained every aspect of our purchase. My husband and I will definitely return to Columbia Acura!

I am thrilled with my experience with Columbia Acura. It is my preference to work out all of the details over the phone, rather than spend time in a dealership. Some dealerships dont want to talk price with you until you come in for a test drive. Gary Berner was very glad to work with me. He was very helpful with all of my questions, and I am happy with the deal we worked out. When I arrived he spent all the time I needed going over things, but didnt waste my time. Again, I value my time, and dont like hanging out at car dealerships. I was very happy that we were out in a reasonable amount of time.

I had a wonderful experience when I bought my used Acura at Columbia Acura. I had shopped around at several other dealers and was disappointed. I called this dealership and they set me up with Gary Berner and he had the car I was interested in pulled around and all warmed up for me to test drive when I got there. He took care of every thing I needed. Also, when I brought the car back for some work that would take a couple of days, he had a car for me to use ready to go for me and I didn’t have to wait. It’s these details that really made my experience one of the best I’ve had when buying a car from a dealership.

Exceeds all Expectations. Gary Berner was my sale person who helped to complete the process pretty quickly. On the day of delivery, he explained all vehicle features nicely. Thanks Gary for your patience in clarifying all my questions. i would strongly recommend this dealership

We have bought 4 Acura’s and referred another 3 friends who have bought cars. Consistently good service from both the sales and service department. I was able to negotiate the deal over the phone and pick the car up on a Saturday afternoon. I showed up for my appointment and within 38 minutes I was pulling away in my new Acura. Thanks Gary and Jacob

I’m very happy with the service and accommodation I received at this dealership. Working with Gary Berner was a pleasure. He was able to get me into a car which checked all the boxes for my family. No pressure, but very knowledgeable and helpful. They made the trade-in process smooth and fast as well. Definitely recommend!

I have purchased many new cars in my life. My experience at Columbia Acura was the best, easiest, fastest car purchase I have ever had.

These guys are great! Especially Allen Williams in service who took care of an issue that as it turns out was caused by mice or rats and not a mechanical issue.Here’s our story: We recently bought a used (2020 with 6000 miles) MDX and one morning it wouldn’t start. Everyone thought is was a battery issue but since it wouldn’t start we had to have it towed to the dealership. The problem was that we couldn’t get it in neutral to put it on the back of the tow truck. Option was to have it dollied and that procedure sounded like more of a risk than I wanted to take. I asked Allen if he could send someone to my house in Loveland to replace the battery. Amazingly he sent Andrew and in 15 minutes the battery was replaced. Unfortunately that didn’t fix the problem. So Allen coordinated a tow service and Andrew was able to get the car in neutral with a special tool so we could use a normal flat bed tow truck. Allen recommended Ziegler’s towing which I now highly recommend also!Once in the shop they determined the problem was disconnected wiring from rats or mice chewing through the wiring. I think the shielding may be made from soy now?Anyway Allen took great care of us and it wasn’t even Acura’s fault. Of course I did have to pay for the wiring fix which I gladly did. This is the second MDX we’ve owned. The first one I put 225,000 miles on. Did I mention that Acura suppled us with a loner for two days? An RDX, more my style but my wife likes the MDX for the 3rd seat for the grandkids.Thanks Allen!Todd Nye, Loveland

Gary Berner was great and very helpful finding the exact car I wanted! It was worth the drive!

Customer since 2007 and just acquired my 4th Acura! Gary Berner and Jamey Moore are a great team and represent Columbia Acura with professionalism while including the personal touch. Communications and service experiences from the team are always reliable, timely, and accurate.

I purchased my Acura in 2016 and will purchase again later on. I have been getting my vehicle serviced here ever since and the level of customer service a patron receives here in comparison to the competition is unbeatable. I worked for a high end luxe dealership and not even they can match what Columbia Acura and the Acura brand has to offer. Alex, Jamey, Allen, and Nathan are experts in their line of work and your safety is their top priority. Any time I have a question or any kind of concern, I know I can call and receive a knowledgeable answer and this team actually cares about my well-being. Gary Berner in sales deserves a shout out for his level of knowledge and expertise as well anytime I’ve ever inquired about trades and buying a new car. If you’re thinking about buying or leasing, don’t pass on this location, you won’t regret it. I will NEVER drive another brand.

Always love this place. Not often fond of service at dealerships, but I wouldnt go to any other place. Everyone is friendly and honest!

I recently purchased a 2021 TLX from this dealership and Gary Berner was the salesman. Gary was a pleasure to work with and most importantly he didnt pressure me into trying to sell me something I didnt want. The whole process was seamless and pleasant. If you are looking to purchase a vehicle I would definitely recommend reaching out to Gary.

I went to The Body Shop today they are so awesome nice very patient sweet people. Shut out to miss friend shes the best

Talked to Brian to check out an RDX. Wonderful experience, he was very helpful and detailed. I am convinced that I should be buying a top trim RDX. Loved the place, loved the cars. Even managed to take a closer look at the nsx.

Great place, great service. Acura makes buying/leasing a car easy and almost enjoyable and their cars are excellent and top of the line

Gary Berner did an amazing job helping me find the right new car! I told him exactly what I needed and he seamlessly navigated through the process. It was an overall great experience. To work with Gary is amazing! Hes very relaxed. Its like talking with a friend not a salesman. Id highly recommend both him and Columbia! Thanks for making it all a breeze!!!

What a mess this place has been with the parts department. Every time I called there was an issue or a lost part or part wasn’t added to my order… parts were on back order and I understand that. This place is just extremely disorganized and needs to get it together. I will go out of my way to get parts for Acura from here on out to avoid this.

Gary Berner was wonderful! He negotiated in a friendly and fair way. He was very knowledgeable, warm and helpful! He also provided great follow-up. I highly recommend Gary and Columbia Acura.

THEY PREMATURELY RAN MY CREDIT,FOR A VEHICLE I HAVE NOT SEEN IN PERSON!!!!!!!!!!! I spoke with John Clark today about a 2014 Acura RDX.I informed him that I think i am interested in the vehicle..HOWEVER, I wasn’t sure if I was able to afford it.I ask John if he could give me a GUESSTIMATE of what my monthly payments would be!!!! I provided him with all of my financial information and also let him know what my downpayment would be. I ask him to PLEASE DO NOT RUN MY CREDIT(because I wasn’t sure if I could afford the note)HOWEVER, 20 minutes later I noticed a HARD CREDIT INQUIRY was pulled WITHOUT MY PERMISSION..LIVID IS A UNDERSTATEMENT!! I spoke to the GM John about my disappointment and he was oblivious,unaware and unapologetic,he informed me there was NOTHING he could do ..I will never do business here, if I have to encounter anxious salesmen, who cares nothing about your credit, but cares everything about making a sale...#shadybusiness

These folks are like family. We have been going to them for Acuras for over twenty five years. The whole crew, most notably Jamie in service, have always been there to help us through tough situations, broken down vehicles, and everything in between. I will never buy a car from anywhere else except Columbia Acura. Thanks for everything yall!

Gary was on point throughout the entire process. Extremely easy and stress free. I highly recommend Gary!!!

Jacob at Columbia Acura and the Joseph family did an amazing job finding the correct car for me and in finding the shipper to send the car to Arizona. They resolved any issues and really worked hard to keep the buyer happy.Would recommend them highly.

Jacob and Greg were fantastic. A true definition of a 5 star sales department.

Very impressed with our first experience with Columbia Acura and our sales representative Gary Berner. Gary was very knowledgeable and his non pressured approach was very appreciated. On the day we picked up the vehicle, Gary had everyone lined up to keep the process moving and he made sure we totally understood all the technology that came with the vehicle.

I was interested in a 2021 RDX. I was greeted promptly and received great service by Gary and the rest of the team at Columbia Acura. I appreciated being quoted a fair price and their efficiency throughout the purchasing process. All in all a great experience.

Purchasing a vehicle from Columbia Acura was one of the best car buying experiences I ever had. Gary in particular was extremely knowledgeable and respectful of my time and needs throughout the process. I love my new TLX and looking forward to continuing my relationship with Gary and Columbia Acura!

I have been a customer of Columbia Acura for several years. My wife needed a new car for her job and we decided on a 2021 RDX. We had the opportunity to work with Gary Berner throughout the process. He was responsive to my emails prior to our first visit. He presented all the options to my wife and I. It was easy to make the decision. Highly recommended.

Buying a car from Brian was by far the best car sales experience that I’ve ever had. I was secretly hoping when I walked in the door that night that I wouldn’t get a salesperson that wasn’t pushy. Brian was patient, answered all of my questions, and made the whole experience pleasant. I had a few things as a f/u after the sale, and Brian followed through on everything.I wouldn’t hesitate to recommend or buy another car from Brian.

I Love These Guys these guys know what theyre doing I would highly recommend them for any Acura or any Hyundai they are the best

I went to get an estimate for my vehicle for body work. The person that gave me my estimate was nothing but excellent and very professional

Working with Brian to lease our new RDX was a breeze. He was very thorough and helpful in answering all of our questions. Appreciated non-pushy sales. We are very happy with our decision to lease our first Acura.

Buying a car from Gary was a pleasant experience. He took care of all the details and had me in a car within a day! The dealership is a class operation who treats the customer first class.

My salesperson was Brian Lawson and he was absolutely great. He walked me through everything regarding the car and took care of me and all my questions and concerns. He made himself available to me even after the sale. I would recommend him, he .made the process easy.

Gary Berner provided excellent service in helping us locate a safe and reliable car for our son. The paperwork was a breeze and the car was ready for us as soon as we arrived.

There are few things I enjoy less than buying a new car. A friend referred me to this group and I have been extremely pleased. I did the entire purchase through email & texts and feel as though I ended up with a very fair deal. Highly recommend the sales team - especially Jacob and Gary.

No Acura dealerships around us, so went to Cincinnati for this. Haven’t been too happy with the car or the customer service.

Multiple scheduled services + new keyless remote. Timely, added coupons. Loaner excellent. Service Team polite and professional.

This was one of the best car buying experiences I have had. Gary Berner was awesome! His relaxed approach was refreshing and his timely communication & transparency was everything I was looking for. I spent very little time negotiating and even less time completing finance paperwork! Its because of Gary that I made the trip from Dayton to Cincinnati... knowing that the same car was available at the Acura dealership just 5 miles from my house. Thanks, Gary & Columbia Acura. Ill be back!

Gary was great to work with during this unusual time we find ourselves. From initial phone call to email, follow-ups, willingness to meet us where we felt most comfortable. The car and paperwork we’re all ready for us when we got there to make it efficient - a seamless experience from first reach out.

Gary Berner is a great asset to this dealership. I shopped three different dealerships. Gary was by far the best sales person. Gary listens to your needs and tastes and has a no pressure attitude. The car that I chose was actually his suggestion. My husband and I test drove it and knew immediately that it was exactly what we wanted. Jacob, the sales manager, was a great help also. I told them what I thought was a fair price and they made it happen. I think a lot of people make this process way harder than it needs to be. Everything was simple and fun here. I can tell you from my experience here - just be fair with them and you will leave happy. Life’s too short, just go see these guys and enjoy your new car. It’s that easy! I know I will! Thanks guys!

Recently I purchased a 2020 RDX Acura from Jeff Spires at Columbia Acura. Jeff is a true professional with a tremendous knowledge of not only Acura products but competitive brands as well. I also appreciated that there were no salesperson shenanigans that I have experienced before with other salespersons. He is a straight shooter who represented all features well and sold the car at a fair price. Also, he promised that I could come back after the sale at any time if I needed to get help operating the features. I took him up on the offer and even though he was extremely busy and it may have cost him sales being off the sales floor, he dropped everything and worked with me in my car to resolve all questions.I recommend requesting Jeff when insterested in information concerning or purchasing an Acura product.Thank you,Sincerely,Jim Steinberg

Car shopping is not my thing. However Columbia Acura makes it so easy. The whole experience from start to finish was excellent. Salesman Gary Berner was great to work with. And I love my new RDX!

Semi good service. Waited awhile to get my questions answered. Eventually someone took her time to help me. Employees are nice but one stood out, I don’t know her name and would never ever post it but she might need someone to remind her that her hygiene is important at work or not. Parking lot is kinda small and hard to maneuver if you drive around looking at the cars but other than that I’d go back when ready to buy a car.

Super Service Department (and Sales!)Columbia Acura Sales department is a pleasure to do business with – easygoing, fair and straightforward. Sales guy Andy and Sales Manager Jacob are very genuine, and make it easy to buy a car, no pressure. I have referred friends there who have also had a great experience.The Service Department is also superb! If you are interested in how your car works (and I am) Alex has a great talent for explaining it in easy-to-understand terms. He and the rest of the team are friendly and efficient. Taking your car in for service is kind of like going to the dentist, these guys understand that and make it almost painless. Highly recommend the Service department!

Gary Berner was terrific through the sales cycle and delivery. Careful and patient explanations for everything. The service department (Alex, Jamey and Allen) is excellent and have the customers best interests at heart. When I consider purchasing my next Acura, Ill be back without question.

I love my new RDX! It was very stressful during the current pandemic to think about changing cars. But my lease was up and I needed to make a change. Gary Berber could not have been more helpful and patient. When I picked up my new car, Gary sat with me and went over all the features, including setting all my favorite FM stations. My last car was an Acura and I really like the service department. I highly recommend Acura and Gary! As a realtor my car is my office away from my office so I spend a lot of time in my Acura.

Had a wonderful experience buying a car at Columbia Acura. Gary Berner was a great salesman, very professional and helpful, he answered all my questions and was very prompt with email response. This dealership is very professional and responsible with social distancing and face masks. Love my new Acura ILX. I received immediate assistance with the few service requests I had and they stuck with me until everything was complete and satisfactory. Can’t recommend them enough.

Alex Hauenstein is great! Great customer service. Nice work!

Went in for a simple oil change and tire rotation and set the first appointment of the morning. After not taking any of the up-sell services and telling them I only wanted an oil change, I’ve waited an hour and a half and still no communication. It was a 7:30 appointment and it’s now 9:00. I can get this same service done at Jiffy Lube in 15 minutes at the same price without the up-sell BS. Don’t waste your time.

Thanks Hollywood Mike,Great job Buddy!

I have been to both Superior Acura and Columbia Acura. Without a doubt Columbia Acura is miles ahead of Superior Acura. The service process is incredibly efficient. They really have it down. They even send texts with a list of items that your car needs and you can select which items you need right from your phone. Then the pickup is super fast and no upsetting from customer service. Very happy with my experience and plan on going here from now on instead of Superior Acura. Columbia Acura also seems more professional from a service department perspective. Highly recommended.

Purchased my new MDX with Brian Lawson. Brian was exceptional to work with! Made a cumbersome process seem quick & easy. Was attentive to my questions and addressed them. Took the time to review all aspects of the process, car details, and service. Thank you Brian!

This is now the second new car we have purchased from Columbia. Thank you to Gary B. For his help in getting me into my new RDX. Even during these difficult times, we had a great experience, with knowledgeable staff who were helpful without being over bearing, and straight forward, making the sometimes stressful process of buying a new car so much easier. I am so happy with my new car, and look forward to continuing to work with the team at Columbia in the future.

Ive previously had good experiences at this dealership but yesterday was very poor. The sales rep wouldnt give us the time of day and it was like pulling teeth trying to get him to answer any of our questions - we just got one word responses. I am going to try the Fairfield location in hopes that I receive better service...

I recently purchased an MDX from Columbia Acura and it was one of my best car buying experiences. My salesman was Gary Berner and he was absolutely fantastic. He made us feel at home and like we were part of the family. I had many questions and he was very patient through our entire buying experience. I am very happy we chose Columbia and being able to partner with Gary. I highly recommend them and will be returning for future car purchases.

First experience at Columbia Acura was very enjoyable! Worked with Gary Berner and explained our interest in a new Rdx, and that we were in no hurry. No pressure at all and answered all questions. Especially impressed with how the deal was handled during these challenging times. We had concerns on how to make this work while respecting social distancing? No problems at all!Thanks Gary and Columbia Acura

I felt Gary Berner was very professional andwas easy to deal with during negotiations.During the delivery/ orientation processI wished there was more time spent goingover the features. I felt somewhat hurriedto get the process finished. Gary has offeredto spend additional time with me, as thereis a learning curve for some tech featuresof the car.

Just purchased my first used Acura and brought it straight to Columbia Acura to have it looked over. Alex did an excellent job of telling me what I needed to have done in order for my Acura to run at its best! For any problems or questions I will be calling Alex at Columbia Acura, thank you again!!

We had a great experience leasing our 2020 RDX and working with Gary Berner. We were given plenty of information and no pressure. In our search, we visited 8 different dealerships and Columbia was by far the best and the only one that provided a detailed proposal from the start.

Avoid this dealership at all cost. Did not care about me as a customer. Requested to fix my mirror. I never got an update but when I called and was put on hold for 20 just for them to come back on to say yes, it is ready to come pick up. To my surprise when I get there my car has a huge dent in the front fender. They made me pay before I was able to see that they caused more damage and never offered to correct their mistake. Again all I asked was to replace my mirror. I made a huge mistake taking my business to Columbia Acura Inc.

Such an easy experience. No pressure. Plenty of cars. Our salesman, Gary, was a pleasure.

Gary Berner provided a great car buying experience. Highly recommended.

We drove down from Toledo to get our TLX. Gary was great! Very knowledgable about the car and just a great guy to deal with. Everyone at the dealership was friendly and helpful. Im sure we will keep this car for a very long time.

Recently purchased a RDX from Gary Berner. The process and service could not have been better. Of the 10+ new car purchases I have done over the past 25 years this was the smoothest & most hassle free. Gary did a supper job on all fronts. Loving our RDX thus far!!!!

Great experience! Gary Berner helped us get a good deal on an RDX lease and made the process very easy. Great customer service!

It’s hard to find a dealership that cares, this one does. I worked with Alex in service and he was caring, honest actually helped me. I tried taking the cheap way out at Valvoline Oil change and they messed everything up. Alex and his crew not only fixed it but went well beyond my expectations. Service is crowded so plan in advance. I can only imagine the other Joesph family stores, I’m sure they’re nothing less than breathtaking with wonderful employees.

I cant say enough good things about my buying experience at Columbia Acura. My salesman, Gary Berner, made the buying process super easy, and found me the EXACT car I was looking for. Gary is a straight forward sales person, who really takes the time to educate you about the vehicle(s), the sale, the services offered, etc. I highly recommend that you purchase your next vehicle from Gary at Columbia Acura. You wont be disappointed!

After several days of searching many brands, we learned that we wanted a 2017 Acura RDX with the Advance package. Next, we visited several Acura dealerships. Within ten minutes of meeting Gary Berner at Columbia Acura, we knew that we were in the right Acura dealership. With Gary, we went over the list of accessories that we wanted, and he asked many insightful questions to help us make final determinations. We quickly came to agreement on the price; the deal was that easy. We got a great price according to TrueCar.Two days later, after the service department installed all of our accessories, we came in to pick up our RDX. Gary met us at the door and had everything ready. He spent a lot of time with us, going over all the electronics (and there are many with the Advance package). He answered all of our questions and made sure that we were comfortable with everything.A day after we picked up our RDX, we got an email from Gary inviting us to contact him about any questions that we had and inviting us to come in after a couple of weeks with our new car to change any of the default settings that we might want to change.Overall, this certainly was a 5-star experience thanks to Gary Berner and all the folks at Columbia Acura.

I am so impressed with this dealership and the sales assistance from Gary. All of my questions were answered knowledgeably and promptly. I would highly recommend Columbia Acura to all!

By far the easiest car buying experience Ive ever had. My sales professional Gary Berner welcomed me without any pressure, waited for me to indicate my intentions and then personalized my experience by allowing me to do most of the paperwork from home while locating the exact RDX I wanted. When the car was ready, I showed up, signed a couple documents, he guided me through all the cars technology and I was on my way. Gary was very conversational and never pushed. He was prompt in answering any emails when I had questions and has made himself available whenever Ive had a question about some of the RDX features. When I asked Gary about purchasing a couple accessories for the RDX, he made sure they were in stock and when I showed up to make the purchase he was readily available and helped speed up that process as well. Great car, excellent sales professional.

Gary Berner was great. Has excellent customer service and did a great job. The dealership was helpful and had friendly staff.

Gary has been very professional and helpful. He never pushed us and just made himself available, providing info to help us make our own decision. A great guy to interact with!

Gary was extremely helpful, he made the experience easy and pleasant. I ask him several questions. He answered all my question and did it with a smile. We spent very little time waiting. I would recommend Gary to anyone looking for an innovative and pleasant car shopping experience.

I was in search of a new car as a gift to myself for my 40th birthday. The overall process has been phenomenal! I’ve been doing my search online with various dealerships and came across Columbia Acura. I submitted an inquiry on a 2018 Acura ILX and received an email within minutes from Gary Berner regarding my interest. After a day or so, I went to test drive and while he wasn’t around, I was then assisted by Jeff Speiser (since Gary was on vacation), who was awesome. It had to be fate: I worked with his brother before he retired 😊. He answered all of my questions and pointed out some highlights to the vehicle -which was very helpful. I’m both grateful and thankful for this dealership and the assistance of the guys, including the loan officer as well-who also managed to get me a lower rate -6% lower at that. Anyone searching for a new/used vehicle won’t be disappointed with great customer service provides and over all experience! I’d send everyone to these guys!

I had the worse experience ever Columbia Acura. They will drain your pockets, will get you pushed to get most parts replaced. I don’t even trust them. I only went there since it is the closest from my workplace from convenience standpoint but ended up spending most, over $1500 bill in just 3 appointments. From my experience they don’t seem to their job well. I felt like something has been wrong with my car since I started going to Columbia Acura. Now I started to go back to my original dealer Superior Acura for anything, though a little far from my place but I still trust them.

Gary Berner was an amazingly easy salesperson who made our life easy in the purchase process. Not only did we communicate seamlessly prior to our visit in, but once we decided to move forward he made the negotiation quick, easy, and painless. He worked in partnership with Jacob to get me the best deal for the best car. Gary’s car walk through was thorough, helpful, and super clear. Love the document technology and ease with Sonny. Easiest signing process ever! Columbia Acura, give Gary a raise. He deserves it. We will be back soon when our oldest is fully licensed. Thanks!

I have leased three vehicles from Columbia Acura and will continue to go there for future needs. I have always found the buying experience to be enjoyable and appreciate the professional and helpful attitudes of both the salesman and sales manager to get the right deal done. They have always been personally invested to make sure I have my needs met.I have also serviced all three vehicles at the Columbia Acura Service Department and always had a good experience. They are friendly, professional, fast, and convenient. Plus they do good work. I never hesitate to call them with anything I need. I have and will continue to recommend Columbia Acura to all my friends.

Nice people. Didnt work with us much on the price of the car or trade in. To be fair, that might be because it was well priced to start with.

Emailed early on a Saturday evening. Gary Berner got back with me that night and after a few emails back and forth my offer was accepted.Drove the 100 miles on Sunday to test drive the car. The transaction went quickly and Gary filled up the tank of my certified preowned Acura TLX which was a nice touch.There is an issue with the replacement key but they have said they will program it for me and give me a loaner while it is being taken care of.

Not only is service great but my next Acura will be purchased at Columbia Acura... Just wish the service team could also be the sales team.....👍👍👍👍

Bought an mdx at this location. They made us feel at home as well. Daniel is by far one of the best there! He brought us snacks and drinks, very thoughtful. Not pushy at all! I highly recommend going here if you are looking for a car! Best service hands down.

We bought a 2017 MDX from Columbia Acura. We worked with Gary Berner who was professional, relaxed, and easy to work with. We feel we got a fair deal on our vehicle and I appreciated the time Gary spent with us. I would highly recommend Columbia Acura to friends and family.

Second car from Columbia Acura -- process was efficient and fair. Gary was responsive and timely...overall experience was great!

The sales team, especially Gary Berner, was amazing at Columbia Acura! I needed to turn in my lease during this current pandemic, and Gary made it completely seamless. He and I exchanged communication via email, and all I had to do was drop my RDX off, sign a few papers and drive off in my new TLX!Thank you Columbia Acura, you have a customer for life!

I purchased a 2020 Acura RDX advanced at Columbia Acura. Gary Berner was the salesman. He is very professional, honest and responsive. Gary was easy to work with to obtain a great price on a new vehicle.

Gary at Columbia Acura made buying my new TLX the easiest car buying experience I’ve ever had. He was always quick to reply to emails and helped me get a better deal on my car than I could get at any other dealership in the area. I highly recommend this dealership and Gary Berner!

I can honestly say this was the best experience we have ever had purchasing a car. Our salesman, Gary Berner, was extremely professional and well informed. I would definitely purchase from here again.

Gary Berner did a great job assisting me with my purchase of my 2018 MDX. Love my new car! Thanks for your help!!

I just got an Acura RDX from Columbia Acura! I absolutely love my new car! Everyone at the dealership was so professional and friendly...especially our salesman Gary Berner! Thanks for everything!

I had the best car buying experience I have ever had at Columbia Acura and I highly recommend Gary. He was an absolute pleasure to deal, very professional, took the time to answer all my questions, and worked with me to get the best deal. Gary accommodated my schedule and took the time to teach me how to use all of the technology and other functions of the car. The manager, Jacob was very friendly and professional and made a point to introduce himself and talk to me each time I came in. Gary and Jacob provided excellent service and I am extremely happy.

Very good experience, Gary was good to work with. Love the rdx

Purchased our new 2019 RDX for my wife and we love it and had excellent support from staff in making the purchase (5 stars).Now trying to get into the service area called 6 time yesterday, Monday and the operator finally asked me to call back later. I asked if they were open and she said of course till 6:00 they are just busy. I asked if I needed to make an appointment for our first oil change and she said she didnt know and Id have to call back later. Not happy with service department for not answering the phone and the operator for not having the information. (1 star)

Very professional friendly to customer and follow up after the sale make sure customers are happy.

This dealership has a very bad customer service. I visited the place to buy used 2014 Acura RDX, had test drive and had my offer. I was negotiating with their price and raised my opinion that they are expensive than the national average. The sales manager asked me to substantiate my claim with an evidence. I promised him to provide evidence and tried to get him with data I have. They dont have email contacts to send my evidence. I chatted online and asked the agent if she could provide me email so that I can send my message. She refused to give me. I chatted with her stating that it is uncommon for a dealership destined to sell cars and serve customers. Finally, I have contacted them on their website and listed the sample evidences I was asked to bring by the sales manager. I have also requested if i could continue my purchasing process further providing different options including a trade-in with my current car without any response. The car I was interested in is still in market and I didnt get any response from them.