I asked 5 employees where are the rubber mat tiles no one knew, but Dwayne knew and he walked me right to them. Excellent work Dwayne, thank you. Horrible attitude in the customer service desk too. How do you work the customer service desk and not know where a product is???

Low on certain supplies... Parking lot is a mess and lots of panhandling and garbage all over the place lot. Didnt see a whole lot of associates on the floor so no one to ask for help...

Horrible. Horrible. Horrible. Trying to buy a snow blower tax exempt for the church. They dont know how to take tax off. Tab in customer service is way to monthly to us. We have been here an hour and now the internet people have a 10 minute wait. A night mare and NO RESOLVE!

Location is easy to get to, take an alternate route to avoid the trains on Cicero Avenue, North of Home Depot. The store layout is similar to all larger stores with convenient curb side pickup, Pro or not with orders placed online. They have trucks to rent at $19 for the first 3 hours is a deal when picking up items larger items.

Got me some plants to add to my collection and I repotted some I had already they are growing so good

Abraham and Enrique went out of there way to help make sure I was very satisfied. They helped me find what I was looking for, explained the difference in the product and then were able to gave me a better recommendation. Amazing customer service from both of them.

The staff are horrible. They either do not know what to do or they put on you on hold for a long time until you will decide to hang-up.I called Friday to reschedule the delivery from Saturday to Monday. I gave out all the information on the order number. The representative confidently advised that she already moved it to Monday. When all that didnt happen. So my boss received a call Saturday that they in fact delivered so no one could accept the orders. So they said they are going to deliver it Monday. So I called Monday - I was given the run around.The manager called me back. Said he was going to text me a confirmation. But I dont get anything. I called back and the rep seems to be just laughing and put me on hold.

I like Sams Club the store is kept pretty clean people are friendly enough. I was able to find the items I was looking for overall it gets a 4

I was very disappointed the last time I was there. I was looking for silicone based concrete caulk, and what I bought was old and dried up. I suggest for small items, use your local Ace or TruValue. You get service and a better selection without having to look for someone to help you.

Devon from lumber & Javier from appliances were from different departments, but helpped in the plumbing department. Thanks Devon & Javier!

Visits are always painless the store is sometimes crowded but never enough to deter me from shopping there. the shelves are always stocked and the aisles are very clean. Customer service is always friendly and if I ever need an extra hand the app for the store simplifies my search because it breaks down the location of items by isle. Good store honestly prefer it over Menards.

Horrible Customer service! so many girls working there with so much attitude and not properly trained to work please hire people that know what they doing.

WOW 👏Non existence customer service.NEED BLINDSDONT COME HERE.EVER.Asked the guy for a blind size 33 X 54 at another store to check stock and he literally said. I CANT FIND IT WITHOUT A BARCODE!!!WOW 👏GOOD JOB LAZY DUCK 😉STAY AWAY, DONT WALK WAY, RUN AWAY.

I only came here for the hot dog 5/5 would recommend

I had a good experience here, however, I would say that there was nothing special with this place.

Its busy. And the employees there are not too helpful. But we found one nice Spanish speaking, he was nice enough to take us what we were looking for. The ladies no way.

Nothing but the best ! Como dise chavita

Always attentive, and ready to help.

You can always find what you need no matter what

If you dont know what youre looking for dont even bother asking for help. These mf workers are brain dead and they hide from you. You ask a question and they ignore you.

Home Depot on Cicero and 26th-28th Street, some of the female cashiers/ushers are unfriendly and unprofessional. Forget about finding items there either!!

I rarely go to Home Depot because of the lack of service. Today once again proved me right.

There lines take to long . And they have 7 girls there all the time

Its hard finding things.. the associates be as lost as the customers.. 😆 over love the place and they are willing to help one way or the other

Didnt call directly to deliver things at home, left without notice.

In the electrical department there aparts in the wrong boxes, they do not keep up with there Inventorythey do not check if parts are in the right places bad Management

This is a great place, everyone that works there are very helpful, great time, fast excellent service....

Good price all the items

Did curbside pickup,,ordered blinds, 3 sets. They came quickly and they fit perfectly and only 136 dollars for a great new look,,I think they look great!

Rented a truck here and after seeing the condition of it I probably will never go to U-Haul again great service oh and they loaded the material for me 2 that in it self save me a ton of time

Helpful employees help you find what you are looking for 👍👍

Shop here for my repairs seem to be able to locate the things I need staff is very helpful

This home depot is is great with keeping the basics stocked.BUT if youre looking for a variety of lumber, higher end tools, or really any options you need to go to a different location where youd have more options.I noticed the one on Roosevelt and on Lincoln have higher end options in the lumber department and a variety of tool options .This is my home store, but id love for it to carry more options for woodworking

Pretty clean and organized the cashiers work at a good pace and workers around the building typically offer assistance

Great plant selection !! Sometimes its a little difficult finding someone, but I love HD!!

I like home depot the really good people help you a lot over there if you need something only at to do its ast

Love their clearance sales

Barely couldnt find help to help me with whatever i needed in the store .

Customer service is really good

This location just lacks the expertise when it comes to product information. The employees just seem either too busy or aloof.

It was excellent, the people were very helpful and went beyond to help us.

They had nothing I wanted, they donot have irons or steamers, they are a Hardwares chain----

I bought one item from there. I tried to returned it and the lady from the return department told me I cant because it was out of season. But my receipt said I have 180 days to return it. So I asked to speak with the manager he told me the same thing so what was the point to keep the receipt he told me thats is a new policy. I went to a different Home Depot and they took it back without any problems. I always shop it this location but since this happened I better stick where they really take care of my money.

Service was ok. Their was a hold up due to price problem but we got a discount and were able to walk out feeling good of our purchase. It would be nice if they made sure that when items were placed under a price and the label reads right you wouldn’t have to question why the label and what they scan for on the same item wasn’t a mix up.

Called for propane exchange, the said the had it, went in, they say they dont,they checked and said 1 tank left, paid went to get the tank and it was empty. Went back in for refund. Waste of 45minutes

Most workers friendly. I bought what I needed.

Was able to buy what I went for and get information I was looking for. Pleasant help. Mask required and social distancing but I couldnt tell how it was being enforced.

As i write i have been waiting for help,for more than 30 minutes,i have ask a couple of times for assistance to different employees they call for someone to came and help me but nobody shows up as usual,i cant believe that this people are getting paid to joke araund and ignore clients,but it is what it is, I will definitely from now on consider Menards or even lowes for my next purchase

THE WORST HOME DEPOT. For the following reasons:1. When I place pickup orders, it takes 8-24 hours for the store to have my order ready for pickup.2.The items I need from the store that show available online are out of stock 95% of the time.3. Person working in the paint dept didnt correctly match my paint, and they didnt have the machine properly mix it before I purchased it. I had to tell him to do it.4. When I do curbside pickup, it takes associates more than 15 minutes to come out to my car. The last time I just ended up going in after waiting in my car for 15 minutes. There was no one in line and 3 out of the 5 associates were talking to each other at the pickup registers.I live 3 minutes away and choose to go to Broadview now. I did a pickup order with them today and they had it ready within 20 minutes. I did a pickup order with Cicero on Monday, and I had to call them the next day because it still wasnt ready.This is an ongoing issue for the last 3 years Ive gone here.

Horrible cashier experience. Specially from a cashier named Liz. From my understanding, I was told she’s the cashier supervisor. Always with an attitude, tries to force credit cards down people’s throats, and is super rude to her own cashiers. I had called to make a complaint about her because it’s not the first time I get treated horribly by her and it turns out she’s manager now? I’m sure I’m not the only one that complains about her attitude and horrible customer service so for her to be manager is unbelievable and is quite disappointing from Home Depot. Thought they put customers first? I always try to go in the morning with Nidza or Eva— both super sweet ladies who ACTUALLY treat customers correctly.

After 1 hour of waiting, I left! I ask so many times for help with the forklift they just ignored me, I guess I’m moving my project to another place

Very food place for construction supplies.

Clean and organized.

I called for assistance with plumbing three times, the only person in the aisle; old Mexican man coming walking into the aisle after Mexican Johnathan (Home Depot representative) was on his way to assist me and Mexican Johnathan decided not to help me but to help Mexican old man instead. I had to start over again with looking for assistance and complain to manager.

Home Depot very well and has everything to complete you DIY projects

The best location ever

Great service.

Sale on flowers,Ant spray,Nails,Home 👍 goods,Accidents off 31street bus taking detour route.

Prices went up,otherwise I usually get what I need.

Great experience..found what i needed and staff very helpful

Every thing fine and helpful

Its ok, not the best cleaned organized home depot but its conveniently placed in the neighborhood.

Visited the Home Depot in Cicero this evening. There was this one assistant that helped us out tremendously. His knowledge not only in his department but in others as well was a big help getting everything we need last minute (we walked in at 7:40pm, they close at 8:00pm). We hit three departments in 15 minutes and found everything we needed with his assistant but for the life of me I cannot remember his name but he worked in the department where Shop Vacs are and was still knowledgeable enough to direct us in Building/Masonry and to locate the vacuum seal bags for storing blankets and such. He was very helpful, his name begins with a J but cant remember his name. He is a big African American with a great sense of humor and knowledge. Find him, he is our new go-to guy.

Better than Menards

It was clerks and a security was helpful A+

Its nice to see the shelves stock up.

I ordered my product for pickup when I got there it wasnt ready I had to go pick my self couldnt cancel the order then they put it in as picked & ready 🤨🤨

Its ok. Thanks

Its a typical home Depot. Its pretty big, with a lot of stuff. Good selection of tools. Surprisingly, if your looking for a given thing like a faucet aerator, they may not have a wide variety of choices. But, again, its big so they have room for all kinds of stuff. Often its not easy to get the help you need in finding things. So I spend a lot of time just looking for something. When you do get help they are generally decent employees. We bought our Kraft maid kitchen cabinets here and I really like them. They are top quality and the gentleman in the kitchen section was very experienced and helpful. They was 10 years ago, though, so I dont know whos working there now.

Excellent customer service. Very knowledgeable employees. Good prices.

Special Thanks to Store Leader/Manager Ema and her Team!!Had an issue with my drywall vendor, walked in the store on a busy Saturday morning without warning and ordered 150 sheets of 10ft drywall. 40lbs per sheet:-)Ema and her team jumped in and tackled the sudden request within 30mins. I was able to meet my material deadline and start the project on time. Tremendous job to the entire team led by Ema!!

Great place

Great service and good prices

Good store and fast service 👍

Cooler navigate, but no help.

Kind of over priced and nobody to assist us.

I wouldve gave this location a higher rating. The old lady associate that works at the PAINTING department isnt professional at all. It looks like shes forced to work there. If you ask her something regarding a paint or any other thing of that department, she only answers I DONT KNOW. MAYBE ITS RIGHT THERE. Arent you supposed to know if you work in that department? Dont even bother asking this lady for help. Store manager or Human Resources should do a better job in the hiring process.

Called 3 times and was hung up on 3 times . Had to finally go there for service that could have been handle in the phone

For deliveries in a truck. Call the store and ask if they allow parking. They told me to park in the back of the store til close. Watch out though because people drive through there like its a city street at about 20 mph and wont care if youre walking or not.

Durty

Is big Homedepot which is good and bad at the same time. Chances are you will find what you are looking for, if you know where to find it or if you find someone that is willing to help you find it.

Is it just me... or the hotdogs at a Home Depot are bomb! 👌

Definitely where doers get more done!

Every item I needed was easy to locate.

Very helpful store

If i can write a review with no stars i would,Sales representatives need to go over customers orders when purchasing a big product for there home and not try to assume thats the product os what you desired, and not the product you originally orderd,this is the 2nd time I have a problem with them and when the product is delivered they take no responsibility for it once you sign that paper your basically at your own luck, we called maybe not even 1 hour after they dropped off our appliances, what happend to the customer service at the home depot, its terrible I have gone to different homedepots and never had an issue but this store needs a DM to look inyo it. Home depot in cicero il needs to get it together. Management also need to be more involed in problem solving instead of going after there customers who been thousands of dollars $$$.

Didnt have what I was looking for this time but the staff was totally engaging.

Busy place didnt stop in

They were very nice helpful I gat savannah coffee paint and she tinted and shook it while smiling and telling me what was taking place she gave me to free stick to stir the paint a opener the young man greeted me at the door with a smile and directed me to were the paint was

Curbside pick up doesnt exist here. Waited 10 -15 minutes after I checked in meanwhile brought 2 plants and still no curbside service. Entered store waited in line, spoke with a employee standing talking to a friend near curbside pickup area and he told me there is no curbside pick up because they are too busy. Security guard informed me the employee I was speaking with handles curbside pickup. I stood in line spoke with CSA. She looked around then retrieved my package and said it wasnt too heavy.

Dtaff are friendly and knowledgeable.Parking lot is crowded with people looking for work.

Plenty of parking, short line, great service, and everything I needed. In and out without a hitch.

Ordered online and picked up in store, easy and fast. Also picked up more things while in store, will come again

Excellent prices especially on Christmas trees and very fresh recommended

Good help in store. Hard to get help on the phone without spending approx n hour being transferred and hold only to get hung up on. They give you this great presentation on how beneficial it is to apply for the home depot credit card only to have the purchase amount listed on my credit as a loan amount instead of a credit card purchase. I was totally lied to in the sales pitch for ordering blinds and a door. I was told 2 weeks for the door and the blinds to come back as they were custom and if I used one of their specialist to install the items would be shipped to the store, the installers would pick them up from the store and bring them to the property to install. Let me tell you that was also a lie. The blind has taken almost a month and the door is taking 7 weeks at least to come back, who knows how long to have it installed along with I am now being told that I have to pick the items up and wait to be contacted by a install company.

Did not have the items I was looking for and shells were not stocked

I quite like this store. I have never had an issue. I have bought paint here and, I have to say, they have a pretty great selection of outdoor plants. I have checked out this store and the competition and they both have a huge section of nice flowers and such for your outdoor patio.This is my local go to if I need to buy something and, so far, Ive had only good experiences here.

I been going there for years i find it very good if you have home project to do.

Despite the circumstances, ther line is quick at the customer service dept., the employees are quite helpful and very friendly. Chattie @ customer service was a great help. Very much appreciated. 💓🙂👍🏽👍🏽

Always great service here.