UPDATE: I was not just shown the unit I rented it, it had been advertised for a while online and the other units appear to be in similar condition. Now I am wondering why I was charged full price for a unit that was offline for repairs as the owner said in his reply to my review. Very disappointed in this business.Needed a storage unit on short notice so came here as there seems to be a shortage and many places dont have larger units. Was very disappointed at the quality of the unit, it was very dirty, appeared to have insect droppings and possibly orange mold on top. I did not feel great about leaving my stuff in the unit but needed to store them somewhere. I am now considering what to keep given how dirty the unit was.The staff is friendly and they did allow me to see the unit prior to renting. Good experience with the staff besides not getting a returned call when I called as they had customers in the office and another representative telling me I could not remove the $12 insurance.If you care about the condition and cleanliness of the unit where you are leaving your stuff I would look elsewhere. Price appears competitive with other places I called
This place may be hard to find but it’s a hidden gem. The staff is fantastic. There are locks on site to purchase if you’ve forgotten to purchase one. The only issues I have are that the one way driving lanes get a bit crowded and it’s difficult to drive past other customers who have larger vehicles (moving trucks, SUVs, etc.) parked to unload their items, and that there is no lighting inside of each storage space. This facility is very clean and well maintained. I trust that my items will be safe and secure.
Security Storage in Chula Vista must be under a new (since 2007) owner since I used it, given all the sparkling reviews here. My experience moving my stuff TO the unit was a nightmare, thanks to the then-owner. When I booked the unit over the phone from my departing city, nobody mentioned the limit on truck size, since you have to ascend a narrow, uphill curve, which makes larger trucks or trailers impossible. When I got there, I not only had to rent a smaller truck to unload from my large truck to their smaller one, but when I drove my remaining goods to my new apartment --- ONE MILE AWAY --- the owner warned me Id have to put gas in. Yes, for a round trip of two miles. Because this was diesel, I had to drive 6 miles out of the way, and then pay him for 12 total miles in addition to the (should have been unnecessary in the first place) rental truck. Like I said, I suppose theres new ownership, because I wouldnt give the 2007 one the time of day, though the wife was always wonderful. Her husband? Dont get me going. I deeply regret this customer review wasnt available back then.
Very convenient for me and as far as storage goes they are averaged priced units but I got in on a six months rental price of half off. For long term storage the half price is a deal you dont find at most storage facilities. The bathrooms are closed due to Covid19 is the sign on the bathroom door.
Six months for half price is a good deal for six months. You always wish that you can get another six months when the time runs out on the first six months.
Great service and prices.
Beautiful weather in the south bay...very clean and organized
My third time using this location and they come through every time with price, cleanliness and customer service. Keep up the good work guys..
Great customer service! Facility is very clean and I feel very secure having my belongings there.
THE VERY BEST STORAGE PLACE IN ALL OF SAN DIEGO!!!!!AWESOME STAFF....TwiistedCavesJaJungle.com
I like to send a review to recommend SECURITY PUBLIC STORAGE for the safety . very good service and understanding of the manager in charge Moises Rico ( thank you all ) Jose Torres
Thank you I enjoy the customer service here
Was was just disappointed to find the old managers are no longer there they were so friendly
Awesome and friendly staff. Unit themselves are well kept, great price and exactly what we needed.
Great prices for units.Property is Large very Clean.Knowledgeable and kind staff!!
Great prices, customer service, and love the extra security features. Definitely my go to storage place. Highly recommend.
Too many people hang out in their storage units during the entire day, I pay extra to pull my truck up to the door of my storage unit And cars always come behind me constantly honking. Im non stop moving my truck up then back then up its annoying
I had a great experience very friendly.
I had an appointment to pick up a 10. When all was done I checked the truck and it had bad air pressure in the tires. When I told dude he said that it was the only one way they had. He said that he would pump it up and sell me more insurance or I could go somewhere else. I walked to another one a few blocks away. Im still waiting for the charge to be reversed.Reply:I declined because I said that if there was one problem then there might be others and I dont understand why I need to purchase an additional safe ride insurance when I already have my own.
Clean neat and organized staff friendly andd knowledgeable
Friendly employees, great service. Three reasons why I gave a 3 star is because their inside storage units have small doors, hallways are tight and no lighting in the inside storage units. It was hard to get my couch in my storage and the hallway lighting does not provide enough lighting and it does not stay on long enough.
They where very polite and had answers to all of my questions
Safe storage, great price but, management can make few good changes in place
Set up of service was fast and easy, instructions were easy to follow, the unit was clean and ready on time. I would recommend SPS to friends. Thank you.
Very pleasant and helpful in securing a storage unit. Would recommend.
My wife and I are moving and needed a storage unit to temporarily store our furniture. We shopped around to find the best price for a decent place. Security Public Storage won the search. Not only is it easily accessible, secure, and well-priced, but the staff was also extremely helpful, curteous, and made the process super easy. Filling out the paper worl was as simple as a couple of clicks on my phone, the whole process took less than 5 minutes. The individual who helped me walked me out to the unit to show it to me and make sure it met my requirements. They have great hours,, being open 6am-9pm and all.of my payments can be taken cared of on their website. I get my own personal code for entry to the storage facility, and have a personal lock for my storage unit. I feel really good knowing our posessions are safe and it isnt costing me an arm and a leg.
Great customer service!
I am renting from the secure public storage now.They have good service. Theyre friendly and helpful. I will recommend my family and friends to go get a storage from secure public storage. They do good business and will work with whatever you need help with. I will like to say to the secure public storage. Thank you and God bless. Your team and business do matters to us.
Great storage facility. Its clean roomy storages. But what I like best is the late access. The office closes at 6 but you can access your storage until 9. Thats works great for people like me who get off late and have to deal with traffic. So if you need to put put something away or get something out you still have time.
Very friendly and informative employees. As far as the actual storage they could use lights inside of the unit . As well as in the hallways.
Great place! Friendly staff. Been renting for a few years now. I don’t worry about my items. You get a code to go in and out. Spaces are a good size lots of space and clean.
I need it a storage at last minute. The representative was the best. Thank you
Best storage I’ve ever been to! Good prices great costumer service and very convenient. Definitely recommend!
Really a great storage place. Prices are great.You have to point out to them that you give them a review for a big discount too. I dont need to use them anymore and never got a freebie or a discount lol.
They were very helpful in getting me started in securing my storage thank you for everything
Hi this Elizabeth Brehm,I’ve been a customer with Security Public Storage for many years and have even recommended it to my daughter and friends. They have a clean, safe and reliable facility and I’ve never had any negative experiences throughout my time here. What really stands out though, is their customer service....They are friendly, attentive and always available. If it were not for these (important) things, I may have cleared out my storage unit already!
The facility is very clean and well maintained. There is no rodents or any visible evidence of rodent droppings. The staff is friendly and helpful and Always prepared to assist you with any of your concerns I highly recommend this place
Great family-run business with friendly, helpful employees, a beautiful + clean facility & rental pricing + policies that are more than fair! Moving materials are available for sale on site, as well as rentals for U-Haul trucks, dollies, and rolling pallets. Awesome people to work with on any move! :)
Staff are friendly. They take precautions with Covid when it comes to showing units.
Always great customer service! Good prices!
Although the attendants onsite are very polite, and the it appears very clean, they operate under false pretense; a unit advertised as 4 x 4 is really 4 x 4 x 3. The management even sent a description in an email: 4 x 4 x 4 cube. So, its 25% less space! In their contract they call that a minor discrepancy!
I recommend this place to everyone because it is very clean and secure. I feel very good about have my property here. Customer service is great!! Elisa Cavazos is very kind and helpful. Check this place out first because the price is good.
I’ve been with them for a while now and never had a problem. Friendly staff, great customer service! Thank you for your help!!
The Owners have been very nice since day one and in a good location for me as well! I have been using them for a few months now and each month calling in to pay has been very easy; of course auto payments can be set up. I’ve always saw a positive attitude from each of the owners!
Want a clean and safe place to store your belongings! 🤗 well look no further, I feel safe with my stuff stored at this location. Very clean and staff are nice and always willing to help. Happy Holiday
Have had storage unit unit for approximately 2 yrs. now always pleasant & helpful staff. Would recommend business to anyone who need to store anything at all.
I opened my first storage back in October and had no problems at all. They offered me an affordable unit that was able to fit my needs. What I like most is that there is a manager on site 24hrs. And the deals are great! They have the best promotions.
There was a problem with renting a unit on line.Not sure what the mix up was,but my reservation an payment couldnt be accessed by the office after several trys. So i couldnt get an access code.After almost 3hours back an forth by phone since the office was closed due to covid19. The mgr. Was able to rent me a unit. The office managers were polite an professional.
Have not been here for awhile new management cleaning up things property looks great. Great customer service make me feel my items are secure. Also no homeless hanging around. Thank you
Very helpful & professional staff
Excellent customer service and great promotions, thanks for everything. Cristina Torres
I have been a customer here for almost 8 months and have no complaints. Whenever I wanted to change my unit Frank has been kind and knowledgeable in that area. They have great promos and will help you when the best they can if you have a unforseen issue.
I have rented a unit here for several years. Their rates continue to be competitive in comparison to other storage facilities in the area. The property is very clean, well maintained and secure. Plus each individual unit has an alarm for added security.
Great front office customer service. I felt safe and comfortable renting a storage unit here. Staff is really easy to talk to. 10/10 would recommend
Have used them for both office extra storage and for my personal storage too. Easy access and has security gates & video surveillance. No problem with storage being to hot or getting flooded. I highly recommend them and staff is very helpful. Love the quick & easy access best of all.
Great atmosphere and friendly service provided by Security Public Storage staff.The Manager Kyle is wonderful and extremely helpful. He made my application process quick and easy. Thanks SPS.Michael W...
This place is great new management stays on top of things. What else can you ask for great deals and secure facility. Eloisa and Adrian Thank you for all you do.
This is by far one of the best storage facilities I have seen. Back in December I was searching for a facility but none were as clean and secure as Security Public Storage. I love the fact that there is a 24 hour security watch which is also backed up by insurance (given at no extra charge), also they have very helpful and friendly staff who are always there to help. Its been a pleasure doing business with them.
Lorenzo and the rest of the staff have provided us with excellent customer service ever since the very first phone call I made to the facility. They gave us a thorough tour and found us the perfect sized unit for our needs. Being a military family, they have made it simple and convenient for us to manage our account with them from out of state. Easy, affordable, and efficient--I wouldnt recommend anyone else!
Security Public Storage is a great place to store your items. The employees are all helpful and the facility manager is great to work with. One of the best thing about this facility is that they open early and closes late at night. Please go to 421 C Street Chula Vista CA if your looking for a great storage facility.
This is Storage Facility is top notch. The place always looks clean and well maintained. Lorenzo and the entire staff are always very kinds and helpful. Very easily accessible from just about anywhere in the South Bay. What separates these guys from all the other storage facilities in the area is their excellent customer service and competitive pricing. Whether youre moving or just running out of space, do yourself a favor and call these guys FIRST!. They are the solution to your storage and moving needs.
I feel very comfortable continuing to stay here and secure my stuff. Great customer service I’m always being helped to get better deals for my rates. This facility is well maintained and always up to date.
Ive been renting here on and off for the last five years. Adrian has really cleaned up this place. There are no longer any bad customers and the stench of urine and waste. Also the rental process is much more efficient now that SPS has upgraded to new software. Its a really pleasant experience with Adrian as opposed to previous management in the past.
This place rocks. They are fast, efficient, helpful and CHEAP! Great staff, friendly and helpful. Great security and clean spaces. Thanks guys!
Highly recommended! 1) Staff is very friendly and helpful. 2) Site is clean and provides on site staff. 3) I visited a quite a few places and I felt most comfortable here. Everything you would want to secure your goods :)
The new management team is great! They always answer all my questions and are very polite.
Kudos to the staff that make this storage facility top notch. Martha the office manager is amazing along with the rest of the office staff. Ive had my unit for over a year and every time I visit the facility its clean and to this day I havent had any issues at all.
Outstanding customer service and well secure storage units. Thankful!
My storage unit is great! The prices are good and the employees are really nice and friendly, they have great customer service on site and over the phone. I love that Security Public Storage is centrally located in Chula Vista and it is gated. I would recommend SPS to anyone looking for some extra space to keep their things, they have very competitive prices for good size units.
Security Public Storage is a great and secure place to store your items. They have good customer service, very friendly and informative. Most of all you get souvenirs whenever you checked in which I absolutely loved.
They offer Awesome customer service at an affordable price, great security, very nice employees, clean and secure storage units, a safe place to keep your belongings. I was recommended by a family member and I would most definitely recommend to anybody looking for a secure storage unit.
Always helpful at the front desk. I have used this storage for 2 years now with very little problems. This place has terrific gate hours and would stay open for quite some time. I definitely recommend it to anyone.
I am constantly pleased with the staff at the Security Public Storage facility. The staff personnel are professional, courteous and willing to answer all questions. The storage units are always maintained and the 24 hr security is outstanding! I recommend this storage facility if you are looking to secure your personal belongings.
Ive never needed a storage unite before. I saw this place on yelp with good reviews so I stopped by and everyone was quite helpful and informative. That was in July. Since then everything has been smooth, safe, and secure. Also this is a convenient location off of the major freeways.
Best customer service around we have discount specials that I never knew about. They will help you out if you need it. Thank you Adrian for all your help.
The staff here are wonderful!! They are always trying to find a way to help their customers & make it an affordable experience. The storage rooms are clean & well lit hallways make it secure. IAM very grateful to have found this location. Thank you very much!!
Security Public Storage has proven to be the most secure, convenient, and professionally ran storage establishment in Chula Vista. With its superb selection of storage unit sizes and availability that cannot be matched, Security Public Storage has the edge over any other competitor not even mentioning the professional and courteous staff. The employees run the office and management of this facility like a smooth oiled machine that makes renting a unit seem as easy as a friendly conversation. I recommend Security Public Storage to anybody needing a storage unit and will most definitely enjoy their business in the future.
The staff is friendly and reliable, the facility is always clean and has great security. All for a reasonable price. Would recommend.
Excellent service and economical prices on units. I additionally received 10% on supplies !!
Needed a small unit for less than 30 days. Frank gave me a great deal. No admin or security deposit fees which is hard to find around here. Very convenient and clean.
Adrian is great to work with helps out whenever he can and gives information customers need. Eloisa helps out when Adrian is not around they work hard keepingthe place clean. Recommend to everyoneto rent here. Best place in Chula Vista and surrounding area. Thank you
Theres only one thing i can say about this place, excellence. The staff is very respectful and helpful. The service is great. I recommend Security Public Storage to everyone
Best place to store your things always felt that they were safe. Great staff in particular Frank. He has gone beyond customer service. I demand he gets a raise. #$$$$
The place is very clean and workers very nice and helpful!😊
Clean, secure, and safe storage site.units with security alarms, hallways with motion-sensor lighting,gates with electronic security, whole site is with surveillance systems.on-site managers are approachable and helpful in deciding which available units are to be rented and they gave a discount for the unit.thanks for the insulated bag as a gift for checking in.
I just absolutely love this place!!!!... Everyone very attentive. Very detailed and offering there professional advice to help. Great Storage Units!!
Great facility!! Always clean. Best staff! Easy to go in and out.
This facility has convenient hours and prices. They definitely have the best prices Ive seen and great discounts. The staff is very welcoming too!
Great customer service! Nice Facility!
The staff is so very helpful from the moment we called for rates to finding us the best size for our items. Very great customer service! Wonderfully friendly! I recommend to try them out!
Security Public Storage is a great location for storage easily accessed by public transportation which I initially used to open my unit. Mr Hernandez went above and beyond to assist me in getting the right unit space. I appreciate his well kept facility and his time and effort. I received excellent customer service in a clean and well secured location that is very user friendly with varied units of all sizes.
Security Public Storage is a clean and convenient storage facility. It is very close to the 5 fwy, 805 fwy and 54 fwy off the Highland Avenue exit. Good access with onsite manager. I was recommended by a very good friend that wouldnt let me down. Im recommending it to you.
Been working with Security Public Storage for a couple of years now. Facility has always been accommodating and professional. Staff has always been friendly and easy work with. Onsite managers Adrian and Eloisa make sure to keep their tenants happy and wanting to return in the future.
Ive been using this storage for about 3 months now, and i havent had any problems. Manager Lorenzo was very pleasant! He was professional, and made me feel very safe and secure renting a unit here. I feel that my property is being very well watched over, with the survailence cams, security gate, and the experience of the security is top notch. All of the other staff are very friendly, and helpful! Thank you all staff at Security public storage!
When I called Lorenzo at Security Public Storage, I could tell right away that I wanted to give them my business. I was treated like a valued customer from the first time we spoke! After Lorenzo asked some questions about what I needed to store, he was right on when he suggested what size storage unit I should get. The monthly cost for a storage unit at Security Public Storage was far below the cost of other storage facilities in the area. I would highly recommend Security Public Storage, if your looking for a fare deal and professional service.
I am so Happy l chose this place to store my belongingsThe staff is friendly & helpful
Wonderful and very helpful staff. The place is clean and safe, cameras everywhere and I feel safe every time I check my storage. Highly recommend to my friends and family. Thank you for keeping my stuff secure.
Ive been with security public storage for close to two years and scenes the new management took over the property has been so much cleaner and they got rid of all the bad tenants . the new management is very professional and respectful in making the renters fell comfortable and our items safe in this storage . thank you for being here.
Highly recommend this place, especially if you are military. I did a lot of research before choosing a place to store my things. After reading various reviews (of other locations) of people having their things stolen and the management assuming no responsibility, I was very skeptical about storing my things anywhere. But then I ran across the review for this place and I read nothing but GREAT reviews!!! I stopped by the unit to check out prices and that same day I left with a unit. Much thanks to the manager Lorenzo! He caters to military and knows how to run a VERY professional business. He is very courteous and wants to make sure you leave 100% satisfied. I definitely feel that my things will be safe at this storage facility.