user
MPC Electronics, Surveillance, Security, & Computers
3513 Main St #104, Chula Vista, CA 91911, United States
Appearance
MPC Electronics, Surveillance, Security, & Computers
Comments
ex
Review №1

Took my PC in as it was overheating (My i7 8700K was fried to bits, rest in peace.) and in 3 days they managed to not only provide new parts but also at the same time provide extremely neat interaction between me and them throughout a Saturday afternoon to closing. Overall a really nice place to pick up new parts as well if you’re looking to get a new system. I was honestly surprised that they were carrying 30 series cards considering the place the GPU market is in right now.All in all the experience was great and pleasant. PC is back in shape and I’m glad I took it here. Thanks again to John, Ben, and Tom for the lovely conversations we had. I’ll be very much so coming back whenever I get the chance.Outstanding. (:

Ad
Review №2

Don’t know much about Computers but I tried to build my own and didn’t come out successful.. brought it to MCP and they not only fixed my issue but explained it to me so I could learn and know for the future. Service was very fast and very welcoming staff, definitely recommend to anyone who needs help with their electronics!!!

Jw
Review №3

I have been here several times and here is my experience(s):(experiences went from pleasant to utter rude, and horrendous/bad customer service)1st time: Great and helpful as I was building another PC and needed quick parts. Asked if I didnt need the parts if I could return then and they were totally ok with it and said yes.2nd time: Were not very helpful as I was looking to return some RAM that I did not need actually and asked what I would like to do, I said politely I would like a refund as thats what they said I was able to do. Then tells me we dont do that and can only give in store credit.. So now Im stuck with over $100 of store credit.3rd time: I go back to buy anything I need for my set ups to use store credit and some, starters one associate was going to order me a monitor and get it here so I could buy through them, then the manager quickly says no and tells me to go buy something they have. (I didnt want their product they had in stock) He was very rude and insisted it was better even though I knew the difference between the products. Yet again left without anything.4th time: I am back to give them another chance, looked for monitors again but higher end ones, the associate was uneducated on the products and also just was giving me the feeling I was an inconvenience for him to help. Basically telling me to Google the product. Then I go to ask about their Gaming Chair they carry (GTRacing) and they told me its roughly $199, not even an exact amount. The same product is $159 off GTRacing direct website, I asked politely if they would price match it since thats from the direct website and quickly said no, cant. Why do they not? It is because it takes 3 associates to build 1 chair is what the manager said. I then asked if they can sell me one in the box and said no we sell them assembled hence the $40 upcharge and they have none in their back so it would actually be the floor model that they sell you, that all their customers are trying out and sitting in. So if youre in the market for a $199 +tax USED Floor Model GTRacing chair, go for it.The service has slacked each time it shows they dont care about their customers and are quick to take your money and not be in your beat interest for your needs. Their product is the only reason I give them some kudos and 2 stars and even still its still meh. If youre looking for top tier product, you wont find it here but if youre looking for overpriced mid tier product, low end product or out dated product that is too expensive and bad customer service you will find that here.I do not recommend buying products here and instead find it online and take the time for the delivery. They will take advantage.

Ti
Review №4

Absolutely amazing customer service. I came in to get all the parts I need for my pc and decided to have them put it together. They not only got it done very quickly but did a stellar job on it. Will highly recommend to everyone I know.

Ro
Review №5

Amazing group of people working here. They helped me pick out parts, consider upgrades talked about both AMD and INTEL and pros/cons. Also they finished the PC same day for me and provided amazing service! Definitely recommend them.

Ma
Review №6

I had a computer built here and after about one year now and not one single problem .. staff was great, thanked me for supporting local . i love the ability to see and touch and even ask a person about what I am getting. A quality that harder and harder to find .

Ch
Review №7

Staff is friendly and helpful and they have most products in stock. Docking two stars because I can understand inflating prices for GPUs but they seem to have inflated pricing for all their store offerings; I guess this is the price you pay to have components TODAY and not wait for shipping, still left a bad taste in my mouth though.

Ni
Review №8

Dont know where to start but there were so many attempts and failures. I had bought a Dell monitor online and the cables or inputs were totally different. To connect to my computer I was like this for up to a month without seeing my monitor turned on, I bought so many cables, trying many times I felt defeated. I went to Best buy, it is only a monitor sales warehouse and other things, a worker was not so efficient in telling me the truth, lack of experience. I searched in Google and I found the best electronic store. They solved the problem for me in seconds, they returned that happiness to me seeing my computer turned on for the first time. They changed my computer disk for an HDMI wow! I saw it and I dont believe it, it was in seconds the truth, you dont think about it anymore. I recommend it 100%, very experts and professionals know what they do. Now I can say it is my favorite store and do not think twice if you have a problem with your monitor or computer, it is already solved. the best in electronics of San Diego I want to congratulate you and give you 5 stars. I recommend it 100%, you will not regret it or lose your money.Thanks very much for solving my problem in seconds you are the best in electronic. I am very happy to found this place. MPC the best in Electronics.

Az
Review №9

Very happy with the service, its very quick and they will do 110% on fixing your PC. Overall its very good place to go. So far its my number one place to go now, and the employees are very nice people overall they will tell you what went wrong, and how they fix the problem.

Er
Review №10

Very friendly staff, widebarray of parts new and old. Willing to help you out. Would recommend.

Ma
Review №11

Thank you Ben, Man you fixed my PC I thought it was over I thank you for that man you guys have great services I suggest alot people should come here Im now having great in performance in gaming & services

Ad
Review №12

They have processors in stock; however, their prices are higher than normal, almost like scalpers high. I recommend everyone to wait for regular prices, or go to other stores; availability is getting better. I was able to get a Ryzen 7 5800x for 449 at Amazon, and now there are plenty in stock, this store sells them at 589.

Ab
Review №13

The best computer repair And surveillance cameras installation tom is Awesome he save me time and money for my business surveillance cameras.

Ke
Review №14

Great place they have so cool stuff

Ch
Review №15

MPC took really good care of me. Their professionalism and customer service are top notch.

Ga
Review №16

Great place. Will most definetly fix any computer problems you want

Da
Review №17

Worst pricing on new RTX 3000 cards. A 3090 selling for 2700? Come on man! MSRP is 1869. Unbelievable markup. 1/5 wont buy.

El
Review №18

Great, knowledgeable staff. Helped my grandson assemble a gaming system within a budget with quality components. I highly recommend this company.

ni
Review №19

GPUs are way above price. Almost $2k for an EVGA 3070

Jo
Review №20

GPUs at scalper prices. Last excuse I saw was that manufacturers marked up prices which is true, but at double the price? I dont think so.

Ch
Review №21

Great service. Im new to PC building and they helped with all my questions and got me going!

Br
Review №22

A retail establishment with scalper prices for video cards and CPUs. Might as well buy from strangers on ebay.

Mi
Review №23

The service was outstanding, Tom listened to what it was we wanted to do. (Building a new p/c) we told him what we were looking for and he gave us a straight run down on the possibilities we could take. He was very fair explaining the differences between the top end and products a bit below. At no time did he try to push only the expensive items. We will definitely be going back for any P/C items needed. The store is a bit small but he can pretty much have anything you need by the next day if he does not already have it. Very happy with the service and quality.

ch
Review №24

Really helpful Good customer Service and excellent employees

Mi
Review №25

The best customer service that Ive had at an electronic store! Tom and his crew handles fast and speedy service, while maintaining a great relationship with their customers. If you need computers, cameras, or your electronics fixed, this is the place to go! Dont hesitate to call. Thank you guys for fixing my Macbook on such a short notice!

Am
Review №26

Love this shop! Theyre all super nice and approachable. They answer questions, answer the phone, and truly do their best to get you the best.I bought several components from them to build a PC. They had everything me and my husband wanted. Perhaps not in stock, but shipping was quick, and they were able to order them. We built our PC, and had some questions along the way, and they helped us figure it out.I support this business 100%!

Ch
Review №27

Im a 47 year it professional c w i l l e. Com I bought components from a lot of places these guys take care of me they give me good prices you let me test equipment before I pick it up very grateful for them in my life I pray that God blesses our business for a long time

ch
Review №28

Kid with the hat told me putting an AIO on a proprietary motherboard was impossible so i took it to SD computer repair and he did it for $90 🤣

De
Review №29

Great people! Great service! Very knowledgeable!

La
Review №30

Gave this place a chance. I’m so glad I did. This store was off the chart. Customer service was a 100% awesome experience. The computer techs that worked there was so energetic and full of information and extremely helpful. The turnover rate was pretty quick for computer issues. The store it’s self is full of product for you to look at, and a wide range of different Categories. Thank you guys for your hard work and dedication to the store and Industry.

Ir
Review №31

Great shopping store better than Bestbuy

Pi
Review №32

Dropped by MPC... I was greeted by Tom as i was comparing prices for a new gaming system, reasonable prices, EXCELLENT SERVICE, tom and the staff test ran my new system to make sure it ran without a glitch before i came by and picked it up... If you need excellent PC service make sure MPC is the first place you stop by.. Continue supporting local businesses, i will drop by in the foreseeable future for my computer needs and wants.Sincerely CarlosTijuana Mexico

Pa
Review №33

Needed PSU badly in April. Newegg and other 3rd parties had prices at 100% markup due to shortage of supply and increased demand. Was able to get an RM850x at market price and with quick help by phone at MPC Electronics. Will be back!

Er
Review №34

Ive known MPC brothers since 2006, Tom and Sang built me a laptop that got me through my Bachelors in Nursing in 2008. Until now I am still using the laptop. I had to come by this weekend because my little brothers MAC book was not turning on. So Tom is in process of fixing it. I trust MPC outlet because they never failed me. And they have an awesome customer service. They build this good relationship with the customers that makes them keep coming back. Since my laptop is too slow and beat up. Tom hooked me up with an HP 2020 intel Core8th Gen laptop.This is currently what I am using to type this review lol. It only took 24 hrs to transfer entire data from my old computer I used when I was in Nursing school. Tom at MPC is reliable, dependable, and provides high quality service. Thanks Again Tom, this computer is too fast too furious for me ;]]]

na
Review №35

Awesome gaming system! Thank you

Vi
Review №36

Paid to have them tell me something I already knew. They did make it work, but they couldnt say for how long. It wasnt till I picked up my computer that they gave me the option of waiting a week and ordering a $40.00 part. They should have told me before, I would have waited. Very unorganized. They even had a hard time finding my computer.I would not recommend this place.

ma
Review №37

Great staff here! Very helpful and creative. Had an issue trying to connect my monitor to my server and the guy there came up with several ways to make it work and helped me find a solution! You guys rock!!!

ra
Review №38

Best place for deals In town. fry’s is a ghost town come check this place out! John was very helpful. I build my first gaming rig on a budget I’m Very satisfies. Thank you guys!

Da
Review №39

Owner and Manager are great customer oriented people, always remember my name and are more than happy to help. Some employees could take a page out of their book but over all great customer service all around. Prices are reasonable for parts and accessories. Although Repair Staff is fast, efficient and knowledgeable repair prices seem a little steep for my taste, but I am biased as a IT myself. Overall this is the place I choose for my parts and accessories.

Ka
Review №40

Excellent customer service and knowledge on their electronics. If you do not understand all tech terms. They got you covered. No rush and they have good selections on many items & accessories.

jo
Review №41

The guy who helped me, German, was great at answering my questions but also explaining me about the parts that I needed. And the most important thing is that hi didnt try to sell me stuff that I didnt needed.

Ju
Review №42

Sells Nvidia 30 series cards at scalper prices. Really uncool.

Ko
Review №43

Super helpful and chill I mean I just stopped in to pick up my order from come on guys you know LMFAO 😂 wish

gu
Review №44

Very good and friendly service

Sp
Review №45

Selling RTX30xx cards at scalper prices

Ro
Review №46

Good good work best bang for budget but

Mi
Review №47

Have gone here every time i have trouble with my computer and they make it right the girst time. I recommend them to every one i know

Ch
Review №48

Fixed my screen on my laptop in 2 days for $99.00. Very helpful staff...love this store

Di
Review №49

Great service and even better people! Fixed my “black screen” on Windows 10 for $60!

Er
Review №50

They have everything that a computer games needs in order to set up his system rig. From high-end video cards to solid state drives and the latest CPUs in the market. The quality of the service is admirable, they help out on any concerns you have to start building your system, and they even provide services that not other companies provide like virus removal, hardware install, and tv systems and surveillance installations. The far most tech savvy company in the south bay area.

sa
Review №51

Always a great experience when I go. Knowledgeable and knowing exactly what I need, I Drive 45 minutes to go there.

Ph
Review №52

I love this place the best customer service. batter prices.Thanks Tom for installing my business surveillance Cameras.

Ma
Review №53

Called to get information about an auxiliary cable and asked if they had them, the guy on the phone said, do they have milk at the grocery store enough said Ill never shop at this store.Left the two star only because I consider my self a fairly decent person and their are probably good people who work there.

Me
Review №54

Picked up a wish item. Fast n efficient

El
Review №55

Great store, great employees very friendly place, always helpful. And great prices. Love that store totally recommend this place to anyone.

B
Review №56

After I accidentally poured water on my laptop they diagnosed the damage was limited to the keyboard only. They ordered a new keyboard and had it replaced and functioning quickly. Thomas the store manager was especially helpful and professional.

kb
Review №57

This is the third time in this store and I love this place, they have done databack up and numerous computer repair from this place. I have been a customer since 2007 and I am very happy with this company and store!

Mi
Review №58

They’re scalpers

MI
Review №59

Always gotten good deals and when I bought a Gaming computer from them it was set up with CD Rom but the Boss comp a new portable DVD/CD Rom in the deal !! Will do business with this company from now on.. P.S. Better prices than Best Buy !!! Michael

Mc
Review №60

Wow what a difference a year makes, there must have been a forced remodel where they lost half there store layout. Walked in yesterday and it looked like they were going out of business. Wont be going there anymore thats unfortunate.

Ul
Review №61

A go to place for computer everythingAlways so helpful

De
Review №62

Great service.

Er
Review №63

Always Has What I Need.!.And Always Adventure and Great Place for Electronic Supplies, Parts Support and Computer Everything under the Cyber Moon. Thanks

Fr
Review №64

GREAT HELP. GREAT SERVICE. GREAT PRICES We bought a desktop computer 3 years ago everything is still working like new

Ra
Review №65

Returned my product broken. I would never come here again for any sort of electronic repair. Went back several times to get it checked out, and they kept telling me that it was fixed, which it was not. Total waste of time. Do not come here.

ce
Review №66

Have been purchasing here since the open the doors here, strongly recommend, affordable prices on the items, thank you MPC outlet

R
Review №67

I have purchased my electronics from here for the past14 years. Anything you need, Tom is always there for you. This is not Best Buy, but the prices are more like Wholesale, & the products are great.

M
Review №68

Decided to try this place out rather that going all the way to frys, the guy knew what I wanted and had my RAM in less than 2 min.. and he sold me the best price one rather than the expensive one.. I will be going back

Sa
Review №69

This place is ok. Their prices on a very few things are better than Frys or online retailers. They claim to price match, tried to price match Newegg and Frys before, but Ive been turn down. I was told they dont price match online prices.

En
Review №70

Took my 2 year old Samsung laptop to Frys Electronics as it would not boot up and I was at a loss on how to fix. By the way am pretty good with minor computer repairs so I know my way around the components. Frys could not repair on site so they sent it out to their warehouse for further evaluation, cost $85 for diagnostics and $20 for shipping for a total of non-refundable $105. A few days later Frys called and said the motherboard was shot and that it would be $700 to repair. As I stated I know a little something and I knew it was not the motherboard. Took my laptop to MPC who charged $55 for diagnostics and within a week diagnosed the problem, ended up being a damaged cable and a corrupt hard drive. Total out of pocket expense $135. Laptop runs like the first day I purchased it.Customer service was great and these guys explained everything and even returned the damage components. This will be my go to choice for computer repair and components from now on.

Z
Review №71

I dont know what all the other people are talking about, they have great prices and customer service.

Mi
Review №72

I used to buy a lot of computer parts and accessories here, but the staff is not to helpful lately and the prices have increased significantly.

Vi
Review №73

Great prices, however they use to have more selections

Ed
Review №74

Always have parts at cheap prices. Very competitive with Newegg.

Da
Review №75

Very poor customer service. Attendent on his phone during sales process. No help what so ever.

Di
Review №76

Good selection of products and good prices

Jo
Review №77

Got a good SATA 3.0 connector here, at a great price also

Ed
Review №78

Love the place been going there for years.

Ma
Review №79

Good customer service.

Ro
Review №80

Awesome....very knowledgable and helpful

Ma
Review №81

Excelent service and manager, excelente people.

No
Review №82

A good stored for the geek needs

Je
Review №83

They were in the process of restructuring at the time of purchase. Cant say Id recommend to a friend

Mi
Review №84

Very friendly. Thanks .

Vi
Review №85

Great service good prices for PC parts

Bu
Review №86

Really great place to shop for electronics

Za
Review №87

Customer service is not good and I got a bad attitude from a young kid that didnt like me asking questions....I know they dont need my business.....

Jo
Review №88

The staff is very friendly. They help me out with all my IT questions.

Ju
Review №89

The guy that answered was barely intelligible.

Ha
Review №90

Friendly and professional personnel

An
Review №91

Great Service

Te
Review №92

Every thing i have needed they have or will get you

Mi
Review №93

Picked up my WISH purchases

Ch
Review №94

Helpful and informative

Tr
Review №95

Great customer service.

Fe
Review №96

Very helpful and knowledgeable

Al
Review №97

Great store

Mi
Review №98

Prices are too high

Wi
Review №99

Cool

Da
Review №100

Finally a place thats close by (a few miles away) that sells PC parts!! Very nice and helpful people! My Ryzen 5 1600 went bad and had to replace it and luckily i found this place and had the CPU i wanted to upgrade with!!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3513 Main St #104, Chula Vista, CA 91911, United States
  • Site:http://mpcelectronics.com/
  • Phone:+1 619-407-6710
Categories
  • Computer software store
  • Computer accessories store
  • Computer hardware manufacturer
  • Computer service
  • Electronics store
  • Computer store
  • Data recovery service
  • Home theater store
  • Security system installer
  • Security system supplier
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:11AM–3PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations