I dislike writing bad reviews but I believe this place deserved it. Me and my friends came in to get some drinks and we got greeted nicely and all. We ordered but ended up getting one of our drinks wrong so we asked to get it fixed and they did. Come to find out the same drink was incorrect again. We were about to leave and throw it away but decided to ask once more if they can make it again. Whoever was the lady working today 10/13/21 around 8:00pm gave so much attitude after messing up on our drink twice. It was very uncalled for and unnecessary. The guy working cashier was very understanding so I was thankful for that at least. But due to her bad customer service, I will not come here again.
First time ! Very good service and drinks. Definitely recommend this place. Will come back soon.
This review is for my phone interaction with a barista who “wasn’t comfortable” providing her name because she was terrible over the phone and probably didn’t want it to come back to her. But she was working at 2:50pm when I placed an online order and then called immediately. I requested my order be canceled as no time or materials were wasted on making drinks because I called immediately to cancel my order and a refund wasnt offered or yet given.I live in rancho, but when I opened up their ordering system this location was pre-selected as my pick up and I didnt realize it until the order was placed. Screenshot of the order below shows location, order pick up time, and the time the order was placed. I immediately dialed their number, and let them know I ordered to their location when I meant to order to the rancho location. The girl was laughing at me, told me were not really supposed to cancel the order and refund customers who order to the wrong location. I politely pleaded that I live way too far and called right away asking them to cancel. She then tried to tell me (while giggling) that they had already made the order, so my choice was to come pick it up. I got upset and said thats a lie because I placed the order and immediately called them to cancel. My time stamped order and time stamped phone call prove this despite her claim that it had already been made. She put me on hold and then came back giggling saying her manager wasnt there and it was just her and other baristas. She said I could email their manager and told me the info is found on their website. I asked for her name for reference. She told me shes not comfortable sharing her name and then just hung up the phone on me. Im so upset and dumbfounded at this procedure as she called it. Hoping to hear back from management about getting my $10.88 back.
Assorted Bobas. We love the place!
They have a variety of different drinks, the snow drinks of any flavor are the bomb! They have teas, bobas, Juices. I never liked Macaroons, but the ones from here are exquisite!!
Great selection of drinks and very fresh boba! This is my go-to spot in the Chula Vista! The Cani-Tea Milk Tea, Machata, Three Shades of Grey, and Thai Tea are regulars!
First time in this place. Terrible! I had the avocado snow and it didnt even taste like avocado. Later on I find out that they make their drinks are made from POWDER. Ive been on MANY boba places from different cities and this is the worst boba place Ive ever been to.. and apparently the boba is made from honey. And yet I dont even taste the honey.Artificial. Bland. Not worth the money. I DO NOT RECOMMEND.For the owner who responded. No I am not wrong this is the place where I got my drink. We saw you guys put powder in them. I even asked what it was and they said this is our ube flavor (that was with another drink we saw being made). There isnt even ANY fresh fruit in the building. Ive been to practically every boba place in California and Ive never had such poorly tasting drinks. I would not recommend.
Knowledgable staff, good boba, relaxing and aesthetically pleasing space.Over 10 flavors of macaroons, but they run out quick! Try the Vanilla Gold Flavor 🙂RECOMMEND: the Milk teas - they cost between $3 - $4.4/5 stars because they sold me a $5 iced coffee with LOTS of ICE - you guys broke my heart! - more ice = less coffee D:
Awesome drinks and even better service!! Thank you!
The store is really nice and the workers are nice too, also the drinks are really good.
I was really looking forward to having their raindrop cake which they didnt have. I really wanted to like this place but I ordered make your own smores but was not aware what I was really ordering I thought it was a smores specialty FYI its really a s’mores set up for 4 or more people not two I felt bad my boyfriend paid a lot of money for something we didnt finish having. The brick was ok. Over all sub par.
This place is good! The snow bubble (boba) being my favorite. I would have given them the extra star but recently they’ve been charging for the boba, not extra boba, single portion of what your snow bubble should have. My large snow bubble with extra boba ends up costing close to $10 and that’s with no tip! Their explanation makes no sense, they’re running low on the boba and need to prolong as much as possible.....I guess up-ing the price so the consumer pays for...??????I’ll just wait until prices are reasonable to enjoy again.
Great drinks and mostly friendly staff
ILOVE DRAGONFRUIT BOBA
I love love love this place! Before Vanitea, I have yet to find a good vegan boba shop that has good milk tea. Even if you drink dairy, they have all those options too. But if you prefer alternatives like me, they have options for almond/coconut/soy milk!I got the matchata, which is matcha and horchata, and it was delicious! Boba is also done well.Highly recommend!
The best-tasting boba drinks. I had a delightful cappuccino with snow boba. My grandson had a cookies and cream with snow boba and it tasted so satisfying...he loved it. His friend had a honeydrew with snow boba. Wow! It was bursting with flavor of honeydew yet surprisingly light-tasting. Im going back soon.
Everything here i have tried it amazing. If you dont like your drinks sweet then ask them to make it differently
Its almost like a hole in the way. The only place on Otay that makes boba pretty genuinely. The flavors are good, selections are available, and the base tea is crisp and floral.My favorite is the almond milk tea with 50% sugar. Other good ones are Taro Milk Tea at 75% and Lavender Milk Tea with 50% sugar. Thats how good it is, when you can cut back the sugar and still enjoy it.I didnt get the fruit flavor teas yet, but I would get those at 0% sugar.
Nice neighborhood bar by the lake.. popular with locals. can get quite crowded most evenings but nice drinks, though last visit they couldnt make the one drink I go there for called the Green Lush... said they didnt have the ingredients ready... booo!VaniTea Café
I swear the macrons tasted like disinfectant 🤮.
Good selection of smoothies/drinks. They have this brick toast but havent tried it sadly. Seems to be good though. They also have a variety of macarons as well
Nice experience all round, the atmosphere is chill and fine. Its my favorite boba place!
Very nice atmosphere inside with a modern look. Customer service was great and the drink menu had a interesting list of tasty choices. Another cookie cutter boba spot though thats okay..
I love this place. The environment is awesome and so is the boba! The prices are average comparing to other places Ive been to. They have board games and it is also great do get some work done.
Cute decor. Cute staff. Good drinks. Macaroons=trash. Often stale
The ice cream macarons are great. The snow bubble smoothies are a little thick, but still enjoyable. Atmosphere is nice, its like a regular Cafe and I like that.
Good place for specialty drinks, such as smoothies, teas, etc., selection is somewhat limited. But the drinks they have are good. Parking is tight. Service just ok.
Everything on the menu is still great but the new tiny stools look like theyre made for kindergartners. Will have to take my order to go from now on I guess.
Agar Crystal Boba. This is a great little place that serves the lower carb boba. It is left in Honey so not the lowest of carbs but it is still a great alternative The Milk Tea was delicious. I do love to get my Milk Tea with no sugar and only a couple of places make it good enough to consume without sugar...this is one. They were quick and accurate with their service. Since there was only two employees and they were pumping out drinks, I dont think they had time to wipe down all the tables between customers but that is my only draw back. The table I sat at had something sticky on it and I put my sweater on it. Nothing to deter anyone from going here at all.
Amazing Cafe in SoCal. Most disappoint compared to NY where Im from, but this definitely impressed. Staff, quality and space is just a spot on. Their teas are really impressive. Cant wait to try at least once more before going back home.
Vanitea cafe has a very specific demographic and that is perfectly fine but for my own taste i felt the cafe was stale and the drinks and snacks way too sweet
The remodel is gorgeous. They have the best honey boba in town 💖
Desperately needed coffee while the boyfriend was getting his haircut nearby.. Almost went next door but yelp pointed me over here.COMPLETELY doesnt match the rest of grand ave but its beautiful on the inside.. Reminded me of a sultry Havana cafe in Puerto Rico. I havent had Vietnamese coffee anywhere but a smallPho joint I go to because its usually not too great. The viet coffee here was delicious, not too sweet or creamy with the perfect flavor of condensed milk.VaniTea Café
First time coming here! I got the strawberry banana smoothie with boba and it was delicious!! Friendly staff, fun place to go to hang out :-)
Went for the first time tonight! Great customer service with a variety of flavors and an aesthetically pleasing atmosphere. This Café is doing it right!!
A relaxing, good looking place! The drinks and cakes are great too 👍🏻 Love the combination yogurt a lot.
Simply delicious- simple but tasty.
Place looked nice but taro milk tea with boba was meh. Have had better.
I did my homework, listen to nice music on the backgroung, the people was nice and polite.
This place continues to change in design and management.. most recently, they offer your standard boba menu of milk teas, slushies, icys, etc. also desserts that include Brick Toast and macarons. They do offer happy hour from 2-5pm. Lots of tables, cool/clean ambience. Super friendly baristas, they were really sweet. Good quality flavors you can mix and match.. I love strawberry/lychee and oreo/taro.
Melon snow bubble is to die for
Great coffee cafe. Services was good.
Great boba, fast service!
Favorite Boba spot
They dont know how to make a Matcha milk tea. The first time going there they did such a good job. The second time, it just taste like milk and it was white, no green at all. I ask for them to remake my drink, they did but then put to much Matcha. I even went back a third time to give them a chance to redeem themselves. Nope. They failed. Heres the thing you need to stay consistant if not thats how you lose customers. But you were consistantly on making a bad Matcha milk te .
This is a pretty standard boba place, that offers more than just milk teas. The menu has a variety of items, although it was not updated with discontinued items still there. Pricing is average.I chose the strawberry snow bubble with boba. It was blended well, and the boba was quite chewy, a more light brown appearance. Flavor was not overwhelming and tasted about right.Staff is nice for the most part. There is seating inside with large tables.
Very good boba that is served hot and freshly made. I got thai tea boba tea and it was great! They had the milk and tea separate, not a pre mix. We also got a snow bubble which was good, alittle on the sweet side but its a snow bubble so its expected. The macaroons were yummy but maybe alittle old? Not sure. Id definitely go back for the thai tea any day!
Super cool and comfortable and amazing boba.
Delicious macaroons! Should try the icy bubble with the natural symbol
Oh man this place is good, the Matcha Green Tea is my favorite
The menu of drink flavors is extensive! I love the horchata and matcha snow bubble drinks. The slushie is just the right consistency, the flavor is very present, and the boba is tender and chewy! Also the macaroons are good too. I will be returning for sure! (and they do have a drink loyalty punch card for those like me).
Great variety of boba, very tasty.
Katrina is the most gorgeous woman Ive ever seen 😍 lol
Friendly staff. They always remember my drink, black tea with aloe!
I like this spot, its close to my place. Not the best boba but for this area, its good enough.
Amazing! I rate boba places based on the taste of their Boba and this place makes it perfect. Always soft on the out, chewy on the inside and it stays that way for hours. The staff are all so lovable. Greeted me and my friends with a Hi Welcome and a nice smile each time, and they are super friendly & helpful. Never been to a Boba place where they actually remember what I got last time. Wow! Macarons are always new and delicious, its like they have 50 different flavors to choose from each time I am here. And they have Brick Toast and Ice Cream Macarons! Mouth watering, but I am always on the go so havent had a chance to try yet. Taste + Service + Cleanliness = Best Boba in SD! I have found my new spot ^-^
Delicious ❤️
Awesome
My favorite cheat day drink mango kiwi strawberry and yogurt with some boba:0)
Delicious coffee tea.
Sometimes boba is really hard to chew.
Great Staff
Dirty.