Had what I needed. Loved this place.

I really wanted to say that, who ever is in charge of ordering cigars for the humidor is doing great job of curating a very good selection of cigars. Whenever I go, I always find some great cigars to pick up at a really reasonable price. Keep up the great work. This will definitely be my home B&M cigar store.

Be careful when you buying here - check everything in the store before you pay. If you do not and the kit is incomplete (even as you were told that it was) - you stock with that. They wont even exchange (same day purchase) for something,useful. Not to mention that you can get the sales person who doesnt have any idea what she is selling. I will never go back there again - EVER.

I got there at 759pm on the 21st of September and the lady said we closed. Now a man was in there the same time so we both walked out. As we walked out a white female walked in and we said we they are closed but she went in anyway. So I walked away and turned around and the white man went back in. About six mins later they both came out with items in hand. I feel if I wasn’t there(black woman) she would have serviced the guy but had say we closed. Because why would he stand by the door and wait until I left to go back in. Yes I waited to see if she serviced them. They are closer to my place but I will go else where if they have a problem with black people. I wouldn’t make it about race if she turned everyone away and stuck to be closed but she didn’t.

Love this place. Solid selection of cigars. I always come out with something. The employees there are very helpful and knowledgeable

I am really bad with names but I can tell you the beautiful woman who helped me was so knowledgeable. He customer service skill are what this country needs more of.I will always come here from now on

Friendly service, but not that much selection in tobacco products.

Not open when they said they were online. Waste of time to drive all the way here

I have walked past this place several times since I usually get Lil Skeezys for the kids every Friday. Never knew how good of a humidor they have in here. First time, trying to get some cigars for some friends that want to try out cigar and wine. Cashier was very helpful even though she was in a boot and had to constantly go and help other customers and come back. Very knowledgeable and made some good recommendations. I will be back here. It is not far from the house and being in the strip mall that it is, it is a good location. I cant say enough about how surprised I was to go in and find this place.

Searia (hope i spelled it right) was very helfull.got me a new vape pod. Only 1person allowed in the store at a time. But she was absolutely nice & informed!! Ill be back.

Dry cigars and they charge you extra if you use a debit card and not cash. Will not be going back.

I went to get my lighter refilled and to checked what was wrong with it I thoughts they knew what was wrong with it and the clerk charged me for a piece I didnt needed nor fixed it then her boyfriend attempted to fixed it and opened the package which made it impossible to return then they told me ohh no you actually needed this other thing the spark stone sooo Im like thank u an Im out honestly l dont know what to think but the staff needs training and actually real training.

Cigar lady was amazing. Only knock, I asked for 2 different sticks and they had neither.

Wide selection of cigars at affordable prices. all around your one stop cigar, hookah and vape needs.

Great location and such a large selection. I need more Acid Toast, thats want Im requesting.

There are a few good things about this place. Its local they have a decent variety of cigars and other items and the staff is always nice and friendly. However what the heck is going on with the prices? I think theyre a bit much.

The lady behind the counter was very friendly and nice. They have a very good selection of cigars that are properly taken care of. The prices are a little higher than I am used to paying. I would recommend and I will be going back.

Best customer service (Nalani) you keep me coming back every week. Nice humidor and great selection of cigars and accessories. Nalani not only knows her cigars she is also a aficionado of great cigars.2 thumbs up thanks Nalani....😁

Pretty tatted chick a little snoby though, and very nice pieces. Good thing Im not chick shopping lol. Would definitely come back

Good customer service, nice variety of stuff

Went for some shisha for my hookah, and they had a great selection. Good cigar selection in the walk in humidor. The girl working there was really friendly and helpful to pick out some new flavors

Allen way very knowledgeable about everything made my shopping experience very easy 😃

Bought Xikar cigar humidifier box and lighter ($108), price and selection is competitive.But.... cashier has a horrible attitude and made me feel rushed and like she was making me a favor, she didnt handle feedback either and started justifing herself. Made my purshasing experience a sad one.

Lady was very helpful and very attractive. This is my place to go All the time now. Prices are reasonable and the have a huge selection and variety.

The staff has always been super nice, helpful, and willing to explain something if there are questions. I like the place and the cigars are reasonably priced accordingly. The vape juice is a newer addition, but they have a great selection to choose from.

The cashier with tattoos has a horrible attitude and thought I was going to steal some cigars never going there again. I rather drive 8 more minutes and go to the one in otay.

I went in this morning to buy a coil for a vape. The cashier handed me the coil outside of the wrapper and I asked if I could get the wrapper explaining that I use it to prime the coil. To this I was met with a glare and was told very rudely that she doesnt have any scissors and too bad. Dumbfounded by her unnecessary rudeness, I apologized for asking and said I would no longer be shopping from here anymore. To which she replied, then dont. Obviously business and/or customer service isnt important here. Support a store that cares for your business.

Was very impressed with the service we got ... I believe her name was Nala she rocked the customer service just Sayin ... very knowledgeable and very helpful !! 🌟🌟🌟🌟🌟 five stars 👍🏼

Great location, kind staff. The shop added a new section of smoking accessories. Pleasant selection. ..

Very good spot, Im from out of town and stopped in to check out and ended up buying a few things. Great customer service and will definitely be back to buy more.

Since it was the only Cigar place I could find that was near Otay Mesa I stopped in and was pleasantly surprised. As others noted, staff was knowledgable and helpful. The stock was good.

A very nice selection of cigars. Camacho, Drew Estate, AJ Fernandez, CAO, Auerto Fuente and a couple of others I noticed in my short time here. Prices run from $5 for generic and $30 plus for the higher end stuff. Some cigars had a reasonable B and M mark up, others were way overpriced from what you would pay online. Staff was friendly and didn’t mind a man with a bag in the humidor. (i left my backpack by the clerk.) Not a bad place to shop if you are familiar with cigars and their retail prices.

Always hate coming to this place. They have a sign saying be back at 3:30 and it’s 4:15. Garbage

Cigars are fake...beware bought a cohiba supposedly from d.r. but they seem to be the fake cigars that they sell across the border in tijuana.

Love the variety of stuff that CH Cigars carries!

This used to be one of my favorite shops... often returning several times in the week, sometimes multiple times a day, giving them the buisness because im usually met by polite and cutrious service, but the last several times i was met by extreamly rude, unprofessional,un informed, employee who made faces at me and was rude, and i still made my purchase but should not have... i will no longer be comming here... and all my buisness and my friends will be going else where, you have soiled a good experience and something that was pleasant. more shops out there with curtious people who want regular buisness and wont treat you like

My go to spot for great selection and price!

Cheap... Big variety... Kool staff!

Good selection of cigars, good prices as well

The only person I know that works there is Jennifer. Shes very beautiful young lady, she seems to know more about tobacco and tobacco products in the people who grow it.

You can find everything you need

Good selection and extremely knowledgeable

Great selection.

Great selection of cigars, clean store.

Great Customer Service!

Just went here to make a purchase with my fiancé and the woman behind the counter was super rude we were browsing around and she basically treated us like were we gonna Rob the place so we left and didnt buy anything I have never felt so disrespected in my entire life they will never get my business and I well be spreading this around the pipe enthusiast community.