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Drive Away Cars
3395 N Franklin St, Christiansburg, VA 24073, United States
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Drive Away Cars
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Review №1

Ive always had a great experience with Drive Away up until this morning. I was not aware of certain policies when it comes to getting Air conditioner fixed. When calling and talking to Katie I then talked to Mark to get some clarification, who we know has worked there for quite sometime. I was met with an attitude and blatant disrespect! If able to figure out new options my Subaru will be sitting for them in the parking lot.

ti
Review №2

Theyre awesome honest people. They really make the car buying experience easier. Great customer service. I dont think Ill buy a car any where else.

Ma
Review №3

I rented a vehicle from this place for 3 months. Mark is a very kind person and was helpful at all the times. I was charged what I was told during the checkout. There were no additional charges. Also, the car was smooth and never had any maintenance issues during my rental period. I would highly recommend this place, if someone wants to rent for a short period of time.

Je
Review №4

Ive gotten 3 cars from them so far. When I had issues, they gave me a loaner, and fixed it. For the most part, their cars run great, very little issues at all. Their mechanics are legit. Katie and Kevin are legit people. They all been 100% honest and legit when it comes to their cars and customer service. They work with you when it comes down to anything. Theyre a very down to earth locally owned car dealership. I will be coming back for more cars!

An
Review №5

Super place to go great customer serviceAnd a great car plus they offer every five months free oil change come on now who elese has this benefit and much moreStop pondering and go check them out truley the best thing I have done in long time

Vi
Review №6

I have not financed or bought a car from here but I’d like to say the lady I spoke with on the phone was very knowledgeable with the inventory and took the time to answer my questions I had. Unfortunately I wasn’t able to score anything but I hope to become a customer when something within my price range comes on the lot, thank you for the time and hospitality

Ja
Review №7

Great people easy to get approved and work the payments so you can afford them Katie is wonderful

Bi
Review №8

I have bought three cars hear and my experience have been great and they are willing to work with you if you are willing to work with them.

Li
Review №9

Very friendly staff. Also would like to add that the van they sold me was of great quality. Ive only had to replace a couple of things on it. I consider it a good buy and would use them again.

da
Review №10

Great people to deal with. Katie and Jessica were Excellent! Looking forward to doing more buisness with them

Sa
Review №11

Great, efficient service from kind people. I went in for a state inspection. They charged me the discounted promo rate without me even presenting the coupon, and fixed a brake light free of charge. Highly recommend!

Do
Review №12

Bought many vehicles from them and they have always treated me fair.

Me
Review №13

Mark was super nice and helpful, and clearly explained everything I needed to know. Great rental experience!

Ca
Review №14

As a grandmother on a fixed income raising a grandchild and taking care of a disabled daughter, if it were not for the gang at Drive Away cars I would not have the reliable and nice transportation I have. The credit provided for repairs has been a life saver. I have always been treated honestly and fairly with great customer service.

Ja
Review №15

Had service performed today and they were wonderful!

El
Review №16

Most people dont get online and look up a company to write a good review. They are looking to vent. Thats why you see negative reviews. I happened to be looking up their address to mail my payment and saw they dont have many positive reviews here. So I thought they could use a good review.I have purchased 6 vehicles (maybe more?) from this company since 2006. Why so many? Well the first two were totaled, and three of them are still titled in my name and on the road. One of the six vehicles I have gotten from them had major mechanical issues, years after I purchased it. Wheres that vehicle now? Drive Away traded it back in for me, after is was paid off, and gave me more than a junk yard would ever consider giving me for it. Sure the other vehicles have had work done to them, but they are used vehicles - it happens! So as far as quality, I would say thats a pretty good track record. Any used vehicle has a risk of mechanical issues. Dont blame the used car dealership because of an issue they couldnt have possibly foreseen. Sure their prices are a little high but youre asking them to hand you the keys to a vehicle without using your credit against you.As for repossessions and customer service, I can attest from years of personal experience with them that if you TRY to make your payments they will work with you. If you dont try to make your payments, yes they will repossess your car. How could they stay in business if they let everyone go months without making payments? Jessica is amazing and so is Kevin & Mark. If you had a problem with customer service there, perhaps you should ask yourself if you checked your attitude at the door? I have always been welcomed with a smile in their office, even when I have been late on my payments.BTW - Whens the next free car give away??? I need to add another of your cars to my collection :-)

Ra
Review №17

Great service! Honest people! Thanks

Je
Review №18

Fast & Friendly with great values from an easy to deal with tote the note car lot.

Jo
Review №19

Yes Im trying to find my husband and I a vechile so he can get back and forth to work but all we have to put down is like 380 does anyone know if anyone that has got a vechile with them was able to get one with just putting down that much and making payments every month and if so how much were the payments running just really need a car asap. And trying to find opinions

Ma
Review №20

Great people ! Great cars!

Ad
Review №21

They are always understanding if payments are made late, sometimes these things happen. Ive had plenty of cars from drive away between my mother and I never with any serious issues.

Ch
Review №22

Stopped by the shop for an inspection, fast friendly service.

Ma
Review №23

Jessica is great an so is Mark

Ba
Review №24

Great place! Where I got my vehicle!

Co
Review №25

My friend bought a 2002 grand caravan bigest piece of junk I have ever seen it aways has something mess up and they fix it it would be done if it acutely fixed the problem but we get it back and still same problem when they did it they replace the part with another junk part and charge you for a new part and labor and sometimes they dont replace the part that say nothing is wrong with it dont but from them they but junk to sale for a premium if someone pays 4 hard working grand for a vehicle I expect it to be atleast halfway decent bottom line they are a rip off

Li
Review №26

Always good to us.

Ba
Review №27

Nice cars

Ca
Review №28

Good people good place to get a car

Be
Review №29

Staff is very helpful and friendly.

Di
Review №30

Great pkace

Pa
Review №31

Great customer service

An
Review №32

Always awesome!!!!

we
Review №33

Love this place

va
Review №34

Rip off!

Information
2 Photos
34 Comments
4.5 Rating
  • Address:3395 N Franklin St, Christiansburg, VA 24073, United States
  • Site:http://driveawaycars.net/
  • Phone:+1 540-961-1000
Categories
  • Auto repair shop
  • Used car dealer
  • Car rental agency
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
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