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Chippewa Valley Mazda
2329 S Prairie View Rd, Chippewa Falls, WI 54729, United States
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Chippewa Valley Mazda
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Sh
Review №1

I had the best experience I could ask for, thanks to Jake! He was respectful of the price range I gave him and found vehicles that would work for me, and was so patient while I made a decision. Everyone at Chippewa Valley Mazda was so helpful and kind, and made it an easy and fun time buying a car. Thank you!!

Jo
Review №2

Ive been buying cars from Chippewa Valley Mazda for a while now and have not been disappointed. Nate is a very accommodating salesman. Very attentive and willing to go the distance to ensure customer satisfaction. I will continue to use Chippewa valley Mazda for all my automotive needs. Thanks Nate!

Jo
Review №3

We recently purchased a new vehicle from Abel at Chippewa Valley Mazda. From the introduction he was friendly and focused on getting to know us and our needs. We described the type of vehicle we were looking for and he was quick to offer recommendations. Being a taller guy, I have had trouble finding vehicles with a comfortable drivers seat. Abel offered several suggestions and returned with over half a dozen keys to cars, just so I could try sitting in them. He suggested a Subaru Forester, which was a perfect fit. The cars color and style was different than what we were looking for, so he brought us in and we searched another car lot, on the other side of town. We found two different cars there that we were interested in. He drove with us over to that side of town to test drive the Forester. We loved the car and returned with Abel to Chippewa Valley Mazda, to complete the purchase.Due to the wonderful, friendly, no pressure service we received from Abel, we will be recommending him to our friends and family. We also plan to work with Chippewa Valley Mazda on future car purchases.Abel helped us all afternoon and found the perfect fit for our family! We cannot thank him enough!!Show quoted text

Ma
Review №4

My son and I had a great experience with Nathan, Adam, and the team at Chippewa Valley Mazda! We purchased a 1990 Mazda Miata sight unseen. We appreciated the transparency and communication. They provided a Carfax report plus a comprehensive inspection. When we flew in to pick it up, we were thrilled that it was in even better condition then we expected! They provided top shelf customer service and communication. We highly recommend Chippewa Valley Mazda!

Mo
Review №5

Purchased a car from them in July. When I purchased it, they couldn’t find the second key fob. So I had to go back a week or so later when they found it. I’ve never used the second key fob until I blew a tire last week and a family member came to help me out. The battery was dead and had never been used. I had to pay for a new battery even though they sold it to me not working. A little frustrated on that. My main one the battery died within a month. They were also very pushy. Friendly, but pushed me to put money down having never seen the car to ensure it would be there hours later when I was done with work. Wouldn’t end up buying from them again.

Fa
Review №6

I loved my salesman, Miguel, who made the process very easy for me and kept me in the loop throughout the entire time. Super professional, kind, and courteous guy. I highly recommend you go see him, he is one of their best and will go out of his way to ensure you have a great experience!The management is also very transparent and doesnt add on any questionable fees, which is a refreshing sight in the used car market of today. I felt very comfortable with them and would buy again if I get the chance to do so!

Am
Review №7

Absolutely wonderful and easy going people, made our car buying needs top of the line, everything was smooth and went quickly! I will definitely recommend Miguel out to anyone looking for a new car.Thanks for the great experience!

Cl
Review №8

Could only rate 5 stars... He deserves 10! Awesome experience! Trevor was fantastic about finding exactly what I was looking for in my price range! I will never buy from any other dealer! All vehicles Ive bought, have been sound and great quality. The team here is very informative and friendly. Trevor was awesome to work with in my buying experience. He was very transparent and personable! Definitely ask for him when you have any questions or are looking for a new vehicle!

Jo
Review №9

Trevor was amazingly helpful in helping me find a car that fit my very specific wants/needs. No BS. I told him exactly what I wanted and what my price range was and he found me the most perfect car. I’m in love. This is the second car I’ve purchased from Chippewa Valley Mazda and I’ve been impressed with how hardworking and committed the entire staff is. 10/10 would recommend for an enjoyable, straightforward car buying experience.

Da
Review №10

Friendly staff.Replaced front brakes. Check in was seemless. They had a shuttle ready for me, so I had no issues getting to work.The repair was good. Brakes replaced as requested.The technician who worked on the vehicle came out to me before I left to ensure my some light switch for the interior light was set in the correct position. Attention to detail.I would go back

Ke
Review №11

Loren was great to work with !! I had some questions prior to coming in and purchasing our truck and he sent me a walk around video that same day. That really helped make our decision easier. Loren was great during our purchase process and even followed up with us a few days later! Great customer service is tough to find sometimes these days, but working with Loren proved that there are still some great people out there that want to help you get the vehicle you are happy with.

Jo
Review №12

Excellent customer service by Terron and several others at this location. Would recommend this dealership to any one looking to purchase a vehicle. We were very pleased and happy with a vehicle we drove all the way from Minneapolis to check out. Great experience!

An
Review №13

I had an excellent time at Chippewa Valley Mazda! Excellent and trusty people in all positions, the gentleman that helped me with my purchase was very trusting; he showed me every step of the process, and worked very hard to get me the best value for my vehicle. I also drove off the lot the same day with a new-used vehicle! Great value for the car, great service, would recommend this dealership to anyone looking for a car!

Ja
Review №14

Great customer service from Noah today very professional but, Very family oriented, funny. Really listened to me and knew what kind of a car I wanted, but like my dream version...wet dreams kinds..lol anyways.. Found me a similar option. No pressure to make a decision right away because to me upgrading is a big deal, which showed me a great deal of respect. Im not certain yet though well see. ;) I really like this one tho

Ka
Review №15

We had an excellent experience with Adam and Trevor. My daughter was looking to buy a car. They were able to find exactly what she was looking for. They kept in contact with us throughout the whole process and were both very easy to work with.We are very happy with our experience with Adam and Trevor and will definitely work with them again.

He
Review №16

Just bought a used truck today and my experience was amazing they took care of my very well.

Ya
Review №17

I chose to drive out to Chippewa Falls from Woodbury, Minnesota to test drive a potential vehicle. Tyler and Jake helped me make sure this vehicle is the right one for me via video’s and thorough detailed messages. If your hesitating the drive or curious of a car in mind contact them and they will take care of you like no other dealership will! Definitely will be coming back and recommending them to others!

Ty
Review №18

Update...repair is done. Thanks Brett for reaching out to me and providing the good customer service I started out with.I had a great no pressure sales rep when looking at vehicles. They offered a fair price for my trade in. Only thing I would watch out for is their parts and service. I am suppose to get a piece repaired (written in the purchase agreement) and was told they would get ahold of me. I gave them a couple weeks until I finally called them. They said they would look into it and call me back. Gave them another week or 2 before I called them back. Again they said they would look into it and would call me back. Still waiting.....

Ja
Review №19

Our experience with Loren at Chippewa Valley Mazda was very positive and we were happy to do business there. Loren was helpful and very patient with us as we were trying to choose the best car for our needs. The entire team at Chippewa Valley Mazda is friendly and professional. We highly recommend them!

He
Review №20

Amazing experience with Scott! He helped us get a good price for our trade and the most amazing truck we couldve even hoped for!! Thanks to the salesman and Scott for all of your help!

an
Review №21

About a month ago, I found a listing for a truck on Cars.com that caught my attention. I reached out through the page and Nathan Trapp messaged me the same day to let me know it was available. We worked on the deal for about 1 1/2 - 2 weeks via email/text/phone calls since I was not local to the dealership. Any question or concern or request I had was met within 24 hours, to include extra videos and picture requests. Nathan went through the Carfax, line by line, with me in regards to recalls/mileage/services. I purchased the truck, and they delivered it to me and took my trade at no extra cost to me. 100% recommend this dealer. Customer service was very clearly the top priority.Easily the best car buying experience I’ve had in a long time.

To
Review №22

Friendly staff and fast services. Went in not expecting to get approved for financing a car, but everything went smoothly. Wonderful place to get started on a vehicle.

Ky
Review №23

We are so happy we chose Morrie’s Chippewa Valley Mazda! Our salesman Trevor was extremely friendly and helpful. He was able to answer all of our questions effortlessly.I had what I thought was a rattling speaker, and with one text I was able to set up an appointment. Trevor looked at it, turns out the door panel needed some adjusting. Fixed on site. Fabulous. Incredible. An incomparable experience. 10/10.

An
Review №24

Kyle was great! Very relaxed which made me relaxed. Bought a 2014 Silverado. The trade in process was super relaxed. Told them what I wanted for my truck and they had 0 issues meeting there. Only the second day with the truck but its great so far. I would recommend Kyle if you come here he is great at his job and not pushy at all!!!

an
Review №25

This was my first time buying a car in over 8 years, and my second time buying ever. Kyle S. was the employee helping me, and I felt immediately that he was trustworthy and honest. I was able to leave with the car I loved, even after the DMV threw a few random legal hoops to jump through. I will highly recommend Kyle S at Chippewa Valley Mazda for anyone I know looking to purchase a vehicle.

T
Review №26

I stopped in their lot on July 5, 2021. I parked near the front door, which had a show car in front of the door. There was plenty of room for people to go in and out. I left my car on because I just wanted to quickly look at the price tag of a vehicle. No more than 30 seconds into my visit, a salesperson comes out and asks me if the car parked near their door was mine and told me to move my vehicle. Im not a salesperson, but I would think the first thing a salesperson should say is hello, and how may I help you or is there anything I can help you with? and then recommend me to move my car to a more appropriate place on their lot. Its hard to believe people who work in sales and have no clue how to engage customers. I was more offended by the tone of the request more than anything. Bill Bertrand, president and GM of this location, has always been a community advocate and models what customer service looks like, but sadly that is where it ends. Unfortunately, his standards and leadership dont seem to be the values and beliefs of his salespeople.

An
Review №27

ONEderful!! All staff are so pleasant & helpful. Makes sure your needs are ALL met!!

ha
Review №28

Came in to explore options as the end of lease came near. Kyle was Very knowledgeable, easy to work with, not a “pushy salesperson”. Willing to listen rather than pressure into a sale.Overall a great experience.

Ni
Review №29

Kyle was a huge help and a pleasure to talk to. He helped find the exact vehicle we were looking for and managed to get it for us under MSRP. He also delivered it for free and made sure we understood all the features. He also did all of it remotely while we quarantined! Couldn’t be happier.

Jo
Review №30

Was really easy and approved quickly! Very friendly staff!! Was definitely the easiest place Ive dealt with when buying a reliable vehicle!

Da
Review №31

Kyle was very easy to work with and straight forward with everything. I was very nervous about going to a car dealer but he made the whole process fun and easy! Would definitely recommend!

Ma
Review №32

Great dealership. I worked with Loren in sales and Alisha in financing. Both made the buying process a painless experience.

Ja
Review №33

Absolutely phenomenal! I dealt with a couple different people and every single one of them brought a smile, appeared to be enjoying what they are doing, and made sure I left happy. 10/10

Ad
Review №34

We had a great experience with the staff at Chippewa Valley Mazda, particularly Sales Associate, Kyle Stuttgen. Kyle help us locate a vehicle that fit our family’s needs at the right price. Kyle’s friendliness and expertise was so beneficial, that we counted on him to help us with not only one car, but two cars. Both vehicles were exactly what we needed, and the entire process was smooth and enjoyable. Great job, Kyle!

Ch
Review №35

Awesome experience purchasing our new cx9! Great people and a great place to buy a car. Thank you Chippewa Valley Mazda!

Ky
Review №36

Ryan M was great to work with. The rest of the team was as well. Great purchasing experience.

Za
Review №37

Nathan was very helpful in finding the right vehicle and plan for me! He was a good salesman and I much appreciate how he did my deal!

Ra
Review №38

Came in to see my options for the upcoming end of my lease and walked away with a new vehicle. Kyle was great. Laid out ALL of the possible options. I never felt pressure or that he was trying to talk me into something I didn’t want.

Li
Review №39

Best dealership Ive ever dealt with . I ook my car in for a full Synthetic Oil Change & tire rotation . Price was just under $75 . I also got a complimentary 42 pt expectation & exterior car wash . Service Tech was very friendly & welcoming. Went over everything done before I left .

Er
Review №40

This was the most positive car buying experience from any dealership we have ever purchased from we recommend anyone go see Kyle S. he made our car buying experience easy and efficient. He was kind, honest and everything you wish for in a car salesman. We will be back to Chippewa Valley Mazda for another car purchase for our son soon. THANK YOU KYLE !

No
Review №41

Tyler is an awesome car salesman. He did his best to help us for our 2015 Escalade. We love everything about our new ride!

Tr
Review №42

10/10 would not recommend! I regret to this day purchasing a vehicle from these clowns. Less than 24 hours after purchasing a vehicle off their lot and I was realizing the vehicle had issues that were pre existing (salesman was notified). I called and was told it was all going to be covered by them, a few days later I get a call from an employee by the name of Adam and was told they were NOT going to cover the bill and essentially accused me of lying and putting the fault on my shoulders. Adam was extremely rude to not only me but my wife as well. The salesman who knew about said issue also backed out on knowing about the issue. If you enjoy getting backstabbed this is the place to purchase from. Also if you plan on purchasing anything but a Mazda from them I would recommend taking it somewhere else for servicing, they have no idea what they are doing .

Ma
Review №43

Worked with Trevor and he was great to work with. Everything went smooth, and they gave me a great trade in on my truck. They have a lot of extra options, but no pressure to add anything.

Vi
Review №44

Last weekend we purchased a vehicle from Chippewa Valley Mazda. It was throughout a very positive experience. Our salesperson was Chad, he was very professional and flexible. We went there to test drive a certain car and ended up spontaneously trying another model too. Chad had immediately prepared the other car for us and assisted with our questions and concerns.The transaction was simple and fast. After the transfer, Chad took time and showed us the main and most important features of our new vehicle. Thank you so much! From 1 to 10 ratings (10 being the best), we think Chad deserves a 10.

Ta
Review №45

Couldn’t be happier with Kyle and the guys at Chippewa Valley Mazda. I was looking for the perfect vehicle and Kyle delivered. His communication, demeanor, and trust was on display throughout the entire car buying process. I never once felt like I was getting false information and any questions or request I had, Kyle and James took care of. They allowed me to get a third party inspection on the vehicle before buying as well. All this was done virtually, as I am from Dallas Texas. I flew up and the car was exactly what Kyle said it was. All in all, 10/10 experience.

Ma
Review №46

We purchased a used vehicle from this dealership and a week later had to take it back for at least 3 different repairs. They had it 3 weeks, when we finally got it back only one repair was done with the main reason we returned it forgotten, they canceled the warning light for another repair needed which came back on after about 50 miles and the general manager has yet to reply to my emails. This was a no haggle sale as the salesman stated no apologies on this vehicle as its in excellent condition. We wish now we would have negotiated a lower price due to finding hidden issues a few days after we bought it, one being a leaking fill tube when we put gas in it. The service dept. does a poor job at best of doing their jobs properly, especially inspecting a vehicle before its put on the lot. Very dissatisfied with this dealership and their customer service!

Ti
Review №47

Abel was so helpful !!! He took the time with us to help us for each of our questions . Helped us understand the everything !!! Best car buying experience, which I believe was because of his help! I would highly highly recommend him to help buy a car with him !

Sh
Review №48

I had the best experience with Tyler and Trevor! They were very organized, helpful, and professional. I highly recommend asking for them when you go to Chippewa Valley Mazda!

Ta
Review №49

Trevor made the whole process of buying a car so easy. There was no pressure and everything was straight forward. Really everyone I interacted with was super helpful and accommodating. Highly recommend!

Ja
Review №50

Tyler Was a great help in buying a car today! Thank you so much for the help, and I can’t wait to do more business with Chippewa Valley Mazda! Check out Tyler Griffith and Chippewa valley Mazda!

Ka
Review №51

We had Kyle Stuttgen as a salesman. He was wonderful! Easy to talk to. Explained everything in detail and answered all questions. Gave us all a laugh. Highly recommend him.

La
Review №52

First time buying a car ever! The staff did not make me feel like a bag of money to take. The salesman I had Miguel showed clearly, that he wanted me to the best deal possible and be happy leaving the lot.

Em
Review №53

Kyle stuttgen made getting a new lease very simple. He was very personable and it was a good experience. 👍

Mi
Review №54

My experience at Chippewa Valley Mazda was amazing. From start to finish everything went so smoothly - from scheduling my appointment with Kyle Stuttgen, to taking the test drive, all the way to signing our Herby Hancock and getting the keys! We had such a fun time, we were treated like family and Kyle made sure we were happy and satisfied before we drove away. I dont think I could have asked for a better salesman or experience buying a vehicle. Thank you Kyle, and thank you Chippewa Valley Mazda.

ni
Review №55

What an amazing experience. Stopped in looked at the truck I bought, I was financed and on my way the same day. Thank you Tyler and the Mazda team! Will send ppl your way.

Ka
Review №56

Kyle was amazing to work with! He made the car buying experience very easy and low stress! Would definitely recommend working with Kyle at Chippewa valley Mazda.

Do
Review №57

Worked with Ryan and had a great experience, I didnt have much for credit and still walked away with an awesome car! Great experience

Ma
Review №58

We had a great buying experience. Very straightforward process with purchasing. Enjoyed working with Nate Trapp.We did have a issue with the steering wheel tilt angle apparently shorting the connection to the blinkers and the brake lights When the tilt is pulled down. Everything works fine when the tilt is higher. This happened as soon as I left the lot when I was adjusting the tilt and my wife noticed the brakes went off, Then noticed the blinkers didn’t work too. I emailed Nate Trapp About it and haven’t heard back yet it’s been a few days and I’m wondering if he’s out Of the office. Hoping to remedy this electrical short issue with the tilt in the steering wheel ASAP as it makes it kind of touchy to drive. But don’t get me Wrong, we have had a very good experience thus far with working with you guys.

Kr
Review №59

Another great experience at Chippewa Valley Mazda! Abel did such a great job listening to what we were looking for and pointing us in the right direction. He put us at ease and made the whole experience enjoyable. I highly recommend working with the team at Morrie’s if you’re looking for a car!

Ra
Review №60

Awesome Experience Ever. Abel was Super to work with as well as the rest of the Staff.

Ar
Review №61

I highly recommend I told adam what I wanted and was looking for; he went out of his way to find the perfect white explorer for me! I’mVery picky and he’s very patient! Thank you Adam, the whole family loves!

Wh
Review №62

Kyle is a great car salesman! It was easy, worked well and low stress. He has some good marvel knowledge too!

uj
Review №63

Very friendly, relaxed. Can definitely tell he enjoys his job and is knowledgeable about the vehicles he sells. Will be looking to him again when we want/need another car.

Br
Review №64

Dont waste your time on this dealership as they sell vehicles from right under you. We had an appointment made for a vehicle, as we had a 4 hour drive ahead of us. They even confirmed with us, the day of, that we were coming, which we said we were. 3 hours into our drive, the dealership called to say, We sold the vehicle on you. You had the chance of putting a non refundable $500 deposit down. If you want poor customer service and greedy employees who like to play money games, this place is for you. Unbelievable.

Ri
Review №65

Charles is the man, swift and streamlined buying experience. Highly recommend if you’re in the market for a vehicle!

Fr
Review №66

Great customer service. Had one of a kind experience with this dealership, one of the best. They were kind, friendly, and professional. Chad made the experience of purchasing a vechicle very awesome. He was very informative had an answer to all of my questions and he sure knows how to treat and take care of customers. Would definitely return for another purchase in the future. Hope to work with Chad again.

Br
Review №67

Everyone were awesome. Funny, pleasant and helpful made buying a new car less stressful

Ky
Review №68

Kyle Stuttgen was very helpful and friendly with helping us trade in our vehicle and upgrade to a new one!

Ni
Review №69

My husband and I have purchased 3 cars from here. We have always had excellent service, until yesterday. We went in to purchase my sons first car. Took it for a test drive and started the financing process. Which was not a lot of work because we walked in with a pre-approval. They took money for a down payment hold because I was at work and was going to stop by in the morning and sign everything. Smooth sailing....NOPE as they are discussing payments the sales manager informs my husband and son that the people who test drove the car before them came back and decided to purchase it and because they drove it first they were going to sell to them instead. They than gave the money back they took from my husband to hold the car.I am so disappointed. I will never buy another car from here again.

Ka
Review №70

Adam and Trevor were wonderful to work with! 10/10 would recommend them!

Br
Review №71

We had a fantastic experience with Abel at Chippewa Valley Mazda. He’s friendly and professional. He helped us find a great vehicle that met our needs and made the whole process super easy. I definitely recommend working with him!

La
Review №72

Kyle Stuttgen is friendly and knowledgeable. Provided amazing service!

Ma
Review №73

Thank you Kyle Stuttgen at Chippewa Valley Mazda for assisting me in purchasing a 2014 Land Rover Range Rover Evoque Coupe. I’m traveling from Portland, OR and found the car with the help of Kyle. I appreciated his open and transparent communication purchasing a vehicle from out of state. He took the effort in sending me multiple videos of the vehicle before I flew in to test drive. Paperwork was painless. Thanks again, don’t forget to try the cheese curds in Wisconsin.

Al
Review №74

Salesman Loren Patten was extremely helpful and worked very hard to be sure I left with the vehicle I had come in looking to purchase. 5/5 would recommend Chippewa Valley Mazda to anyone looking to purchase a new or used vehicle!

Ch
Review №75

Great customer service, worked with Tyler and he was able to find a perfect fit for what I was looking for.

Ti
Review №76

Charles was a great salesman! Pointed me in the right direction & answered all my questions! Would definitely recommend this guy to anyone whos in the market for a new ride!

S
Review №77

The staff were all very nice. The werent super pushy like a lot of salespeople are. He got the vehicle out where we could see everything and was really good about answering all of our questions. Really worked to keep it in our budget. Weve been here a few times now. Great selection also. Recommended!!

kr
Review №78

Adam our partner in crime, helped us buy a vehicle for my daughter who desperately needed something way more reliable. The team there was most helpful and fun to work with. Thank you to Adam,Tyler and the other guy that did the paperwork for us. You 3 are a great team for the dealership.

Si
Review №79

Kyle did an incredible job of helping get a brand new Mazda for us with ZERO stress, even with our kid giving extra “input” along the way! He was friendly, professional, and got us into exactly what we needed that also fit our budget. If you’re ever in the neighborhood, he’s the one to see!

Gr
Review №80

Got the parts I needed quickly and at a great price

Jo
Review №81

Kyle did a fantastic job of helping me find my new vehicle. He provided excellent service and went above and beyond to ensure that all my questions were answered and I was completely satisfied with my selection/purchase. I Highly recommend this dealership.

ja
Review №82

It was great! It was nice and hassle free. Great salesman

Al
Review №83

Kyle Stuttgen got me into the exact car I wanted at the monthly payment I was comfortable with.I was sure about what I wanted before showing up and told him i didnt want to be given any sales pitch on upsells. I wanted to be in and out of there in as short of time as possible, and he made that happen. In and out in 20 minutes with a brand new car. Exactly what I asked for.

Ke
Review №84

Had a great experience with this dealership. Abel, the salesman I worked with was very knowledgeable about the feautures of the car, and was very transparent with pricing, add-ons, etc. Also, just a very nice guy. In a time when many dealerships are getting greedy and disrespecting customers, I was treated with respect, exactly how a customer should!

Tr
Review №85

Our experience with Chippewa Falls was great! Abel Martinez was our representative and helped make things go smoothly from start to finish! He answered all our questions and I appreciated that he was willing to stay until 8 pm at night to make it happen as we live almost 2 hours away! Very pleased with his service and look forward to having this used vehicle for a long time! 😉- Tracy

co
Review №86

We had a great experience at Mazda of Chippewa valley. Kyle was a great help in the purchase of our sedan. Highly recommend.

kh
Review №87

I saw a Chippewa Lexus LS 460 L AWD advertised on Car Guru and contacted Tyler on 7.21 and expressed my serious interest even though I reside in DC/MD. On the morning of 7.22 bright and early i communicated to Tyler I applied for financing and confirmed approval at 12:30 Eastern Standard Time. I inquired early on regarding placing a deposit and was told I needed to have financing in place. Rather than establish me as a serious customer with first crack at the vehicle, Tyler texted me (no call) to indicate I could place a a deposit. Busy at work two hours lagged before my response; whereupon I was informed the vehicle had been purchased.At long distance I functioned in good faith. I could have misrepresented having secured financing, in order to place a deposit, but did not. Surely, the least the dealership could have done is extended me the courtesy of a call indicating that I needed to act if interested. Alas, that did not happen. A word to the wise, caveat emptor (buyer beware) when dealing with Chippewa Mazda. Despite the overwhelming positive reviews, I am seriously disappointed in their follow-up and lack of accommodation for me as a serious buyer.

Ja
Review №88

Awesome first time leasing experience with Adam, communicated with me throughout the process getting my cx-5

Da
Review №89

We worked with Adam at Chippewa Valley Mazda, and we couldn’t be happier with the service we received. We drove from the Twin Cities to look at a car we saw online. Before we came there, they sent us a video of the car, inside and out. We really appreciated that. When we got there, Adam showed us the car and we took a test drive. Ultimately, we decided the car was too small, though it was beautiful and was as described. After discussing our budget, Adam showed us a gorgeous car that fit our wants and needs. We took another long test drive and loved it. He then worked with their incredibly helpful team to put together a package that was perfect for us. I’m so happy with the car and can’t say enough about the professionalism, courtesy, and willingness to go the extra mile they showed us. We left feeling great about our experience. So, thank you, Adam, and everyone at Chippewa Valley Mazda for a doing a fantastic job. It was very much worth the drive.

An
Review №90

I had a great experience with my first dealership interaction. Great people!

Sa
Review №91

Finally made my first purchase at a dealership and unfortunately, I likely wont be back to this one again. Picked up a used CR-V which I assumed was a trade-in, so I gave a lot of leeway.I was told by the dealership that the scraping sound heard when I pressed the brakes was lot rot and would stop after a drives; a month or so later, Im replacing the both rear brakes in their entirety.The A/C didnt work during the test drive, which seemed to be a surprise to them, and I was assured they would fix it before I picked it up for purchase; they ended up not getting to it, but I was assured it would need a simple recharge which is something I can handle. $600+ later, I have to replace the A/C compressor. Something tells me they knew that was the problem and thats why they didnt get to it.Overall, a disappointing experience.

Br
Review №92

Worked with Kyle S. And he did great. My circumstances were a little different then most and Kyle came thru. Very smooth transaction. Delivered the vehicle right to me. Thanks again would buy another vehicle thru these guys again.

Ob
Review №93

Kyle helped us get our new car and made everything so easy and answered every question we had!

Ro
Review №94

They were really nice and cooperative during my time there. Helped me with everything I needed to know and more.

K
Review №95

By far the worst experience weve had with a dealership. Lied about how much truck could tow, truck has had nothing but problems since we bought it a month ago. Tried to make us pay warranty after 3 weeks when still having the same problem over and over ended up taking the truck else where to get fixed to find out the extended warranty we were sold was also junk and doesnt cover any of the work. So now we have to pay over 1500 in repairs on a 40k truck… needless to say we wont be ever coming back..

Th
Review №96

Its so refreshing to get to write a completely positive review for a car dealership following a purchase experience! I live in Phoenix, AZ and recently came across a vehicle I just had to have online. This BMW was for sale used at Chippewa Valley Mazda. I contacted the dealership to inquire about the car and got an immediate response from the salesman, Hunter. I asked a few questions pertaining to the car beyond what was listed in the ad and they were answered quickly. Hunter even sent me a personalized video tour of the car! The Internet pricing was very fair and I decided to buy the car even though it was all the way in Wisconsin. Clay in the finance department assisted me in the details and arranged financing in just a couple of phone calls. The purchase process was so easy and transparent. I received the paperwork soon after the deal was done and although Chippewa Valley Mazda offered to arrange transportation of my BMW, I chose to fly to Minneapolis and drive my newly acquired Z4 back to Phoenix. Upon arrival in Minneapolis, my new toy was delivered to me at my hotel right on time as arranged. It was just as described and in excellent condition. The delivery team handed me the keys and temporary registration/paperwork with a smile but mine was even bigger! I fell in love with my Z4 during my 1700 mile drive back to Phoenix smiling the whole way. Thank you Chippewa Valley Mazda for making an unusual vehicle purchase process so pleasant and easy!

Br
Review №97

Kyle was so helpful getting me set up with my new vehicle! Finding my the best value this was my best experience at a car dealer

Am
Review №98

ADAM at Chippewa Valley Mazda is Absolutely Amazing!! He Treats you like Family, Goes ABOVE and beyond, takes the time to listen to you, treats you like his only customer, very knowledgeable, does whats right for the customer. Everyone at Chippewa Valley Mazda is Absolutely Awesome!! But ADAM is our Favorite!! Our daughter loves Pearl( the G6) so much!! And above all else she feels SAFE in her new wheels Thanks to Chippewa Valley Mazda truly caring for their customers ❤If you need a used car or a new car please check them out FIRST!!THANK YOU SO MUCH

Jo
Review №99

WOW - what an awesome experience!!! Thank you so very much to Kyle Stuttgen, our amazing salesman, for making our car buying process so incredibly smooth and so much fun!!! Kyle was extremely knowledgeable, informative, helpful and kind! Thank you also to James for your excellent service and to Bill Bertrand for taking the time to chat with us!!! We thoroughly enjoyed our time with y’all!!! Such wonderful, personable people that felt like family! We can’t thank everyone enough!!! Mark and Jodie

Ta
Review №100

Really enjoyed our experience here. All the salesmen were fast, efficient, knowledgeable, and very realistic. We worked with Abel and we were very happy with his service. We left with a car we are very excited about. Thanks Abel!

Information
73 Photos
100 Comments
4.5 Rating
  • Address:2329 S Prairie View Rd, Chippewa Falls, WI 54729, United States
  • Site:http://chippewavalleymazda.com/?utm_source=google&utm_medium=gmb_sales&utm_campaign=sales_click
  • Phone:+1 715-720-7000
Categories
  • Mazda dealer
  • Car dealer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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