Amazing customer service by Arek and the team!Everyone made us feel welcome. Its amazing how they spread the good energy. This is one of my two favorite locations.

The store was very clean and well organized. I asked for help searching for an item and an employee quickly described the location. There are some great deals to be had here. Flamingo was to get a aluminum can crusher at only $5.99 but ended up walking away with a great deal on LED shop light. It is very bright and only cost $24.99.

Disappointed in the service! Which is a shame because the store layout itself is excellent and they have a great variety of products.While in line at the only cashier open, a second cashier opened her till. A line starting forming, and I migrated over. Once it was my turn, NOPE! The cashier across the way didnt let me go, and directed a man from the other line to go ahead of me.All other customers were confused, as there were clearly two lines formed. Why didnt the cashier prompt everyone to form a single line before it was my turn to go?

Harbor freight a must visit store for any diy, mechanic, wood working or simply tool guy. They have everything from simple hand tools to specialty tools for just about any industry. They offer many online coupons for discounts and freebies. Was very pleased with my visit bought simple hand tools for a very low price and even got free flashlight with coupon! The waiting was a little too long and necessary. Only one cashier for whole store. So might be about 15min before actually paid.. it was for me.

I mean, its Harbor Freight. Dont come here for high quality stuff. Really nice staff though, and clean store.

Love this place you can find any kind of tools in here

Always good prices and a good stuff to make if you need any tools for the job. I recommend this place over a lot of other tool shops. Great location lot of parking come see for yourself

Nice people. Employee was sad and i tried to comfort her. Felt bad for her. Maybe having a bad day

I get all my tools here. Best prices and great quality. They also offer really good warranty on products!

Great tools for a great price and you get 20% off for Fathers Day and other special holidays.

I came to this place for the first time based on a recommendation of a friend. Well it is the first and last time I come to this place. I needed help to find very specific tools and I was lost as to where I could find what I was looking for. No one offered to help after 15 minutes I approached an employee and it turned out to be the assistant manager Melissa. Well Melissa very unwillingly helped me and seemed bothered that I dared to ask for some assistance. She was clearly bothered with my request and she rushed me with my questions... Horrible customer service, I was a buying customer, I was not asking for anything free. Terrible experience, I’m never coming back. Based on the assistant mangers Melissa’s behavior I walked out of the store and did not buy anything.

The new store to me in Pomona I think it is but anyway its a beautiful store clean and the staff is totally awesome theyre very helpful if you need anything they have it pretty much and a reasonable price

It was great, I get all my stuff there that I need . Thanks harbor freight tools

Very nice inside looked like a newer store. Public restrooms, handicapped accessible and a handicapped accessible parking lot and entrance. The staff was quite cheerful and friendly. Mostly eager to help if needed. The prices were pretty th good there and no wait hardly in line for checkout. Masks are required, and would definently recommend!

Great selection of tools and home improvement items. Good prices and offers discount coupons. Helpful pleasant staff.

They no havent good prices....than before..

Clean, well organized helpful employees

Bad...no internet service in store to take advantage of saveings!!!

They ha e everything you need at an affordable price.

Love it...became an ITC member today and got a great deal on a mitter saw...Love getting a quality tool without the name brand price..

Dont forget you pay peanuts you get monkeysand lets not talk about the young dont care attitude employees.Starting from the management.My personal experience.

Decent selection of items, good prices, some decent tools. Not all tools are worth buying because of the cheap cost. HFT does have a great return policy though. Why 3 stars? I was giving it a 4 as a store, but took 1 star off for customer service. Most employees are helpful and have a great attitude. But 1 employee can spoil the experience. I had an encounter with one of those employees and I also had an issue with 24 ppl in line and only 1 checkstand open. Unsatisfactory for a company who relies on their customers for success!

They got tools. I needed some.

Harbor freight is always a great place to shop.

Great friendly staff, knowledgeable and willing to help. Merchandise is great for all task! 5 *

Its a nice place, too bad staff was not helpful on helping me with finding what I need

This place has a lot to offer its customers. Enrique was super helpful with my purchase and was very polite. Great customer service.

Great spot 4 reasonable prices on tools if ur looking 4 tools & dont wanna spend alot of money harbor freight is the spot 4 you

Love this harbor freight just dont like the big dude that works there. Hes always rude as all hell and never answers questions, he acts like he dont hear you. Very unprofessional.

Always fun. Lines move fast.

Store looked good and they had the items I was looking for and check out was fast

Service to the customer is outstanding!

Great prices than others stores

Had never been there but all the more likely not to because of 1 cashier in middle of day. HECTIC

Big kid toy store!

Nice service

Big selection and great prices!

I like going for all the different items they have lately I have been buying Hercules power tools they are reasonable in price. went to buy a 12v drill with clutch adjustment for $39.00 they didnt have any so I will stop by tommorow. they said truck come in

Called them to ask if they have a drillbit that drills thorugh cinder block, after on hold for 5+ mins I was re directed to a rude lady that said she didnt have time to look or help me. Wow, I have never exprinced this from a retail store.I will never shop here. If I could give zero stars I would.Guess I will stick with Lowes and Home Depot.

They have very good prices and they warranty all of their product. The bad thing is their product most of the time needs a warranty because it sometimes doesnt work even out of the box. I have had that happen more than once

Great place for Tools

Good tools and good discounts.You can find everything.

IT was party good. Thx

Great Products for great Prices. Its an awesome Store and I will go back regularly for my Tool needs.

Very good customer service!.

Store shelves were empty. staff seemed friendly. maybe I was there on before they had time to restock shelves.

Not sure whats happening but lately the times I have been here long lines and only only cashier open yet I see 3 to 4 employees walking around. Was so close to leaving my stuff and walking out shame on management for allowing this to happen

Very good

Looking for deals at a lower price than Lowes or Home Depot. Go to Harbor Freight. But compare quality and price first.

Like a kid in a candy store... That says it all!

I did not feel welcome here

Im a regular at this store, helpful staff, 99.9 % of product are always in stock, some products are border line good. But if you know what you need at a good price this is the store.

LOVE THIS PLACE. IVE BEEN SHOPPING WITH THEM FOR YEARS.

Always a Great Place for any tool you need ! 😎

They were busy but fast. Need more floor help.

Always have a great experience at Harbor Freight with a variety of products at great prices!

Great store to do quick purchases, inventory is great, assistance available when needed, employees know their job.

Has just about everything any handy/diy type person might need!

Super inexpensive for items that you will not use a lot.

They had the items i was kooking for and I received great service when i asked their staff a few questions. They are running low on alot of items which is normal in the current situation.

Fast service

I have a bad experience with one of your cashiers hes name is kevenI asked him to please put my merchandise inside in a couple bags and he say do it for yourself I am not sure what kind of service you guys have but is terrible

Always fun.

I found my new favorite store! This place has everything I need for all of my auto and handy-man needs. My wife even finds things she likes at this place. My kids go head to shop for my birthday and Fathers Day presents so I am never disappointed with my gifts...

Its a nice place to get what you need to fix really fast just dont ask the young girl with a tattoo on her arm anything this is the second time Ive asked for something and her snotty remarks should be left at home. really bad attitude so avoid her other than that the store is great

Nice staff, could use more customer service in aisles....

Great customer service friendly workers love them all! Great quality tools also

Michael pretended to take my coupons then asked for the same price... He had to fish them out and scan them. Im not dumb bro. Tried to steal $16.

They have some really great prices here. The store is always very clean and its pretty easy to find what you want. Its well-lit and the people that work there arent too bad. I would love to win a $5,000 shopping spree here! I turn into Tim Taylor when I walk through the doors! Rug Ruh Ruh!!!

There starting to get better quality tools in like the Icon line. Great place for low cost tools. Overall meets expectations.

Good place to buy hand tools as well as power tools. Just makes sure the your needs are met by double checking specifications of the items your purchasing.

The ladys at the register are very polite and helpul.

Great customer service at 💯

Fast, friendly, fair

You can find a lot of cool stuff here

Nice little spot to get some hardware and tools. Could use better customer service but what can you expect from harbor freight

Place is clean and people were doing best to stay 6 ft apart. Staff friendly as usual.

I was looking for a particular tool. Unfortunately I didnt find it,this location is well stocked.i still made a purchase.

Love this place, and love their give aways. Every thing is affordable. Employees are always friendly.

Everybody was very helpful!

Great experience today, very friendly and helpful employees

Great selection of toys

Low priced, mostly foreign made tools. Product quality ranges from excellent to poor. I have purchased a large variety of very useful items from the store.

Just picked up a drill my husband needed. The cashier was very friendly and talkative.

The Go to place for any Tool you need ! 😎

Ive this place. Over the past few years the quality of merchandise has improved in quality. I purchase a lot of my hand tools here and have not had any issues with them. Ive also purchased a generator thats turned out to work really well. They also have a few good accessories for my trailer. My next purchase will be a band saw and table router. I recommend getting the extended warranty when its offered. Ive had to use it once and it was hassell free. Cant go wrong with Harbor Freight.

If you have time to waste come here. Waited long in line, they had one cashier who looked lost. You would think they open up another lane but no. Thought it would be convenient but nope rather go to Lowes or home Depot it is quicker despite being a big store. So if youre bored and have all the time to waste and need some materials then I highly recommend this place for you.

Really great prices on all that they sell and quality tools been buying from them for many years, and if you do have an issue or defective product they are always willing to help !... Greg.

This is a grown mans Disneyland! After visiting here, I swing by home and make sweet, sweet love to the wife.

Great staff and always a fun time

Always have what I need

Great experience they had everything I needed and more and the help there were awsome great people great store

Friendly staff and every time I ask for an item they know exactly where is at.

Bad customer service, it didnt exist. Came here this morning to avoid a trip to one of their competitors stores since its so close to home but not one greeting, employees seemed to be avoiding eye contact and/or just more engaged w whatever was going on w their cell phones. Didnt buy anything, wont be back to this location. Love the store in Lakewood, Ca though!

Dis place is dope and good services

Great deals great selection of equipment and they sell batteries! I over paid for batteries at Walmart so Im going to Harbor Freight first next time.

Quick got it and left

Looking for a 9x12 drop cloth but none out. Asked an employee who offered to check the back (none there) then offered to check other stores

Great place with great products. Clean, lots of parking, and fast checkout. I came to this one when my local store ran out of the 1 x 30 in sander.

Great Customer Service. A handy mans store. Cheap tools and cheap prices! Bring your 20% coupon !