CI
CIR Smartphone Repair
13788 Roswell Ave #126, Chino, CA 91710, United States
Comments
Gl
Review №1

Eddie was so cool to replace the rear of my LG V60. He said that he doesnt repair LG brand anymore, but since it was the rear of the phone and Id ordered the part from Amazon, he went ahead and did the repair. The price was excellent and he was quick! The workmanship he provided makes my cellular appear brand new!Thank you, Mr. Eddie. Great job!Glenn

Ad
Review №2

Amazing service for an exceptional rate! Quick and fast repair. Hopefully don’t have to come back again but if I ever need technology help I definitely will come here.

ST
Review №3

Eddie and staff are outstanding. They will let you watch them do the entire repair right in front of them. Very friendly and knowledgable.

Ry
Review №4

Eddie and his team were awesome! I had called in ahead about having my iPhone 8+ upper speaker (earpiece) and battery replaced. When I arrived in person, they were informative and answered all of my questions. The price was excellent and the service was done in an hour. I can finally hear my phone calls clearly again, and my battery health is back up to 100%. Thank you guys so much for your efficiency and solid work. I highly recommend CIR in Chino!

Ch
Review №5

This is the best place, a gem!!! My husband and I have saved so much money on replacing cracked screens, batteries, speaker all for our iPhones. Eddie, the owner, is extremely personable and explains things as to what happened. You leave your phone feeling confident and excited that when you come back your phone will be back in business.Recently, my iPhone 6S Plus died, I was devastated, and Eddie was so kind to lend me a phone while he tried to do surgery to save my phone. Unfortunately, the brain of it was dead. He didnt charge me a dime even though he took time to try and figure out a way to fix my phone. I even had the loaner phone for a few extra days because I had to buy another phone.Truly incredible customer service. The staff greet you with a smile and take the time to listen to what youre there for. I honestly cannot say enough about this shop. Absolutely would recommend to family, friends, and coworkers!!!!!

Ti
Review №6

These guys are the best! Very fast and very professional! This is my go to place for all my device repair. If they can’t fix it, it’s time to get a new one! Get those devices fixed before Christmas! Thanks again guys! Happy Holidays!

R
Review №7

Got my phone fix like as good as new in a short period of time. Service was very good and very conscious with covid 19 precautions. Cleans the tables after transactions. Health Safety Protocols and Service ⭐⭐⭐⭐⭐

Aw
Review №8

I need to repair my iPhone screen so I tried CIRs services. They are fast with great prices. They were able to repair my screen within an hour.

Tu
Review №9

Quick and professionally.Friendly and speedy service with quality work.Honestly charge for sure.Highly recommended!

St
Review №10

My daughters phone screen was cracked so I brought it in. They replaced the screen but some how broke the facial recognition. They offered another phone or I could send it off for 2 weeks to have it fixed. I decided to just keep the phone as is and roll with it. Also I paid extra for OEM screen. 4 months goes by and the screen starts going out again. This time phone was never dropped and screen wasnt broken. Take it into the shop again, I think it was the owner, tells me not covered under warranty because the screen broke. I told him its not broke its a defective screen. He refused to let it go, even though there was no damage to the screen. So he charged me full price for a new screen. I walked outside and realized I could just buy a new phone. I walked back in to get my phone and he already had it half way taken apart. I told him I dont want it fixed anymore, so he closed it up and gave it back. When I got home I broke the news to my daughter. She powered up the phone and wouldnt you know it started working again. The screen is still messed up a little,but at least it was working again. Funny how it was broken, but unplugging it and reconnected it got it working again.Ill never go back here again. Sold me junk screen, then try to rip me off again.

Ma
Review №11

Excellent customer service, friendly and honest. Took less than 30 minutes.

Ja
Review №12

Eddie was great. We were in and out in a matter of 20 minuets. He was able to repair the broken screen on my wifes iPhone and made sure everything was working correctly before we left his shop. During the review of the phone he noticed a small dark spot on the screen that we did not even see. He pointed out the issue out and switched out the screen again so that it would be 100% perfect.After researching other places to get the repair I decided to come here based on past reviews of his customers. There are even complimentary water and chips plus a place to sit and watch tv while you wait. I could not be more pleased with my decision to come in and if ever I am in need of a phone or tablet repair I will be back.Thanks Eddie!!

J
Review №13

These guys seem honest and empathetic I called to get my fiancé’s iPhone unlocked we have been hanging onto the iPhonexs due to our newborns pics being on their I didn’t want to do anything in fear I’d lose the pics etc long story short they didn’t offer the service I needed but explained everything and pointed me in right direction. During COVID we need more humans to just take a step back and think of the next man or woman and how to make their lives easier or better that’s how we grow together! Anyways thought I’d share that they have a lot of advice and from the customers ov seem all pleasant experience and open during Covid!

Ra
Review №14

Amazing service and work! Took in my iPhone 8 Plus for a broken back glass. Eddie was very knowledgeable and friendly. He went over my phone with me to make sure everything worked perfectly before giving it back. His prices are very affordable. Hoping i don’t crack my screen again but i will definitely be back if i do

Ra
Review №15

Needed an cracked iPad screen replaced. Estimated time to complete was three hours, they had it done in two. Great service.

To
Review №16

Ive took my iPhone to the service office today due to the screen went black suddenly, Ive been told it could be a screen or back lock issues and itll take 30 minutes to check. Id returned in 30 minutes and they told me after reset my phone the screen already got back to work, there is no need to replace any part whatsoever. The two Asian guys work there were the most honesty persons that Ive ever met and I was really appreciate it.

Ja
Review №17

Service was absolutely great and they were very nice! I recommend everyone to come here for their phone repairs for sure! :)

GI
Review №18

I have brought my iPhones 5, 6, 7, 11 and iPads for service or repair and have always been very satisfied since coming here the last four years!

Da
Review №19

John was very Awesome, Professional and Honest. I was about to send my phone in to Samsung for an Insurance claim and decided to see John to see if he could fix it. I went to other repair shops and they had no clue about fixing a power port on a S10+. John fixed it in nothing flat.

Jo
Review №20

They wanted to charge me 300 bucks i found a place that charged 150 so would not recommend this place it is a complete ripoff and I needed fixed was a cracked screen

Ma
Review №21

Super fast service. Less than 20 minutes as advertised. Reasonable fair price.I broke my screen on my iPhone 6 Plus late in the evening and the guys that were working, Eddie and Alex were about to close up shop but they were willing to stay after hours to help me out. Phone worked great, got my moneys worth. Highly recommend this place!

Mo
Review №22

John and Kevin at CIR in Chino are honest and very knowledgeable.

Pa
Review №23

I dropped my iPhone SE and it shattered so badly that I didn’t think it could be repaired. I took the phone in on Sunday and spoke with John, he was very knowledgeably and it was clear that he knows his stuff.John immediately got to work, he explained everything along the way and even threw in a screen protector. I had a great experience and would recommend this company to everyone I know. The prices were good and the service was outstanding. Thank you John!!

Ma
Review №24

Best experience ever!!! Called first before going in and received so much help over the phone. When my daughter and I arrived at the shop we were first of all completely impressed with the cleanliness, decor, and the professional standards this shop upholds. Both gentleman were incredibly kind and took the time to scrape the Hawaiian Bread out of my daughters iPhone 6 plus charger port. The gentleman that assisted us was so funny and he has a real talent for fixing phones. He even replaced my daughters screen protector. I would highly recommended this shop to everyone. Thank you again for saving my daughters phone she would be so lost without it!!!!

Fr
Review №25

Great and fast service. I walked in with no appointment and they took me right away. My phone was fixed in 40 minutes. It was so great that I brought my other phone that that same day. Also got a free screen protector. If my phone ever breaks or screen cracks again I will definitely be coming back here.

Le
Review №26

Eddie was amazingly fast and informative. He gave me a lot of good advice and fixed my boyfriends broekn iPhone. He was understanding of our circumstances and even threw in two complimentary screen protectors. On top of that the lobby is chill it has movies playing with free chips and water. Worth the drive ❤️

Sl
Review №27

I left my iPhone 7 plus on my trunk and drove off. Well needless to say my phone was shattered. I looked up phone repair services near work and found Eddie and crew at Cheapest iPhone, iPad & Smartphone Repair in Chino. I called and they answered right away and gave me a quote and said to come in. Eddie was very helpful. I ended up going with an after market screen, after a week the screen was having issues, me being busy ignored it till it was way after the 30 day warranty. Eddie actually followed up with me twice and I told him the issue. I was told to come in anytime and they would replace the screen even though the warranty was weeks past expiration!! Great people great business. My phone is now fixed and Im very happy.... Thanks Eddie

Ar
Review №28

Eddie Kim is extremely knowledgeable and very professional. CIR is very clean and has a comfortable atmosphere. I got a data transfer deal for 75$ on a Samsung Galaxy S8. CIR is mainly a iPhone repair location, however, it does repair on a couple Android OS. Lucky to have found this place! Definitely reccomend!

Be
Review №29

Big shout-out to Eddie! He fixed my cracked iPhone screen and made it look brand new within 45 minutes. I highly recommend this place to anyone. Great environment with highly knowledgeable and professional employees!

Pe
Review №30

This place is amazing! The price is reasonable, the environment is nice and cute (they offer food and drink!!), and the staff is super nice and efficient (Alex in particular). I had a water damaged IPhone X and they got my 15,000+ phots and videos back ❤️

R
Review №31

Great place to fix your cracked screen took in my phone and got it serviced in under 1 hr customer service was amazing very friendly even taking precautions in disinfecting my phone which was super appreciated also gave me a couple of disinfectant wipes to take home over all great experience will definitely be coming back if any of my other devices need to be fixed thanks

Lu
Review №32

I had problems with my iPhone 7 port not charging. Eddie took a look at it and helped me fix it real quick. Thank you for the great service! I highly recommend.

Ni
Review №33

I forgot to give a review but this place is amazing!! Thuc helped me out big time and I can really feel the professionalism showed over here. They are the pros and they let you see it too as they repair it right in front of your eyes and they explain to you what they are doing and what they seems wrong .

Da
Review №34

Prompt and friendly service. Will be using again. Had my battery replaced un 45 minutes and works great.

Jo
Review №35

I visited based a recommendation and I am happy to recommend them to everyone I know. The two gentlemen that helped me were quick to repair my phone and knowledgeable about the products they fix. Definitely the most pleasurable repair process I’ve been through.

To
Review №36

Second phone repair here in 4 days. ON 2 DIFFERENT PHONES. If I wasnt EXTREMELY HAPPY with the first repaired phone, I would not have come back for the second phone repair. They literally saved my business, as I do most customer contact through text messaging. Thanks to John and Eddie.

Ni
Review №37

This repair shop is fantastic! I came in as a walk-in and John was able to take care of my simple repair and sent me on my way. I couldn’t be happier!

sa
Review №38

Wow! I thought my phone was done and would had to pay a fortune to get a replacement. Thank goodness I came here! I would highly recommend this place to EVERYONE! How could you not come here?! Got the best price, the fastest turnaround (literally in and then out) and best thing about it THEIR SERVICE IS GUNUINE AND EXCEPTIONAL. Free chips, snacks, drinks and customer service is great

Ra
Review №39

Great price and fast repair! Very friendly staff. Owner stay late to make sure the phone works fine. Highly recommended to all my friends!

ta
Review №40

Costumer service was amazing thanks to john. Very reliable and and would definitely recommend. Thanks for the great repair!! 10/10

Ev
Review №41

I took my phone into CIR because my power button wasnt working, they diagnosed my phone and determined the problem was moisture got inside of the phone. They proceeded to take out a few components, and dried them out under a fan. Because they did not have to replace any parts, they didnt charge me anything. Talk about excellent customer service. Theyve earned a customer for life.

Sa
Review №42

Very knowledgeable and good prices. Fixed my second iPhone for free.

Ha
Review №43

Great customer service! Ive had a wonderful experience with CIR. They worked on 2 broken ipad screens & were able to return to me back on the same day. I appreciated the great communication & follow up experience with CIR. Defenatley our family go to for repairs. Thank you CIR.

De
Review №44

AMAZING STAFF QUICK AND REALLY SATISFIED WITH THEIR SERVICES ILL CONTINUE TO COME BACK AND REFER THEM TO EVERYONE THANK YOU

in
Review №45

Convenient and fast.. the staff was understanding of the situation and fixed my phone promptly and were very courteous. Would definitely refer anyone to them

Th
Review №46

Amazing price, Amazing quality

Jo
Review №47

Very transparent, professional service. Eddie answered all my questions and did an excellent job replacing the screen and LED on my phone. The qaulity of parts they use is supposedly better than the competition. So far so good! Would come back.

Ho
Review №48

The service was great.

As
Review №49

Best place to come get your phone repaired. Their prices are great. They’re fast and offer complimentary snacks while you wait. Thuc and John were so nice and helpful.

Ma
Review №50

The service is excellent very professional and kids friendly. My three-years-old daughter really enjoyed the waiting having a snack and watching a movie. Excellent service and price very reasonable price.

Ma
Review №51

This place is awesome! Amazing service, friendly prices and they even have cold water for you to drink as you wait! Definitely would recommend!

Em
Review №52

I SUPER recommend this place. Alex was incredibly helpful with relplacing my rear facing camera, and also found and fixed other issues that I wouldn’t have noticed, like my volume button. I was in and out in 45 minutes with a phone that’s basically as good as new AND a new screen! I’ll definitely be coming back here in the future.

Is
Review №53

Nick Yi was super efficient, fast and honorable! He helped me in many ways. The next time I crack my phone, need a battery replaced or anything I know I can trust him and go to him! He’s very personal, asked me and my friend if we needed any water or chips! I can’t believe how well taken care of I was!! Thank you Nick I WILL see you again!

Fr
Review №54

Great service, quick repairs. Even on the weekends.

An
Review №55

Thuc always helps me fix my girlfriends phone. Tells me exactly whats wrong with it and what he has to fix or replace. He is very helpful and Ill be coming back here for a long while.

ma
Review №56

Great service, great price. Jon was able to fix my broken iPhone screen in 45 mins and even helped to repair some functional issues free of charge. Next time I know exactly where to go fix my phone when I drop it. Thank guys!

Cr
Review №57

WOW!! This place is awesome. Eddie and John were the two gentlemen that helped me with my iPhone 6S. My power button wasnt turning off my phone. I went to two other places and both had said that I would have to take my phone to the Apple Store and they would have to send it out from there and would take a couple weeks to get back..ugh. WELL.. I came to CIR and lets just say that Eddie and John worked on my phone for 10 minutes and it was working again!! As far as price to fix it.. lets just say.. they have hearts of gold! Come here and your phone will leave with you golden again. Thank you Eddie and John!!

Pi
Review №58

Awesome, I walked in and had my battery replaced in less than 20 minutes, including some small talk with the super friendly owner. Price was perfect, too. HIGHLY RECOMMENDED!

An
Review №59

They did an amazing job with my phone! It had a cracked screen and they were able to fix it in 20 minutes! They gave us the best service and I recommend coming here.

Pe
Review №60

Best customer service, they were very profesional and friendly. I took my daughters phone to have her screen replaced and in 20 minutes it was done! He also made sure and showed us how all the functions were properly working. I definitely recommend it!

Aa
Review №61

Fast service and very friendly. Took care of my problem (glass over camera cracked) in less than 10 minutes. Will be returning if needed.

Ri
Review №62

It was a flawless experience. Called and was quoted a price. Came in and was immediately greeted by John and thuc. Thuc diagnosed the few problems with the phone, quoted me the same price as on the phone (rare these days), then started working on my phone in front of me. Made all repairs and tested all functions with me before booking me up with a free screen protector. Great experience from start to finish, i highly recommend this place to anyone for cellphone repairs.

Je
Review №63

Great experience! Eddie is very professional and super helpful. Prices are very reasonable as well! Would definitely refer!

Mi
Review №64

They are the best i highly recommend thuc he did an amazing job he was so friendly and the service was outstanding

J
Review №65

Had the fix my iPhone 6s camera. I walked in and was out in 20 min. Great customer service and theres a waiting area complete with tv, complementary snacks, and water. Eddie was very thorough with his repair and made sure EVERYTHING worked fine after. Great guy.

Lo
Review №66

Ran my iPhone 7 plus over with my forklift, took it in to these great guys and fixed it in 30 minutes! It was a random google search for places to fix my screen so I am happy with the overall results, looks brand new ! 😁

Pa
Review №67

Eddie saved me from having to buy a new cell phone. This guy is a genius

Sh
Review №68

I repaired my iphone 7s motherboard in this store. Fantastic service!

Ka
Review №69

Eddie walked us through everything. He explained pricing, how good covers were, the effectiveness of glass - and even did the repairs right in front of us. Fast, cheap, and friendly!

er
Review №70

This place is awesome! Great service and great prices. Complementary waters and Chips. Recommended!!! (:

ub
Review №71

Fast service, great customer service, affordable prices. Did a great job fixing my Galaxy S6 screen. Definitely recommend!

St
Review №72

We went here with an iPhone 5c that had a broken charging port. Turns out it was just gunk stuck in the port. The representative cleaned the port for us at no charge, we were in and out in less than 5 minutes. Its great to do business with honest people who arent trying to trick anyone into paying for something they dont need, I will definitely come back any time I have an issue with a phone I cant solve myself!

Ma
Review №73

Way too expensive nice people though

An
Review №74

The only place you should be getting your device fixed at. Unbeatable service. The guys there are super nice, and they know what they are doing.

Ma
Review №75

I cracked my phone so bad that it wouldn’t respond to touch and he fixed it so quickly and the screen looks so nice he also fixed other issues on my phone

Tr
Review №76

Easiest phone repair ever. Great service and awesome vibes. Very skilled workers who seem to know just about everything there is to know about iPhones. Ask for Eddie.

As
Review №77

Quick and efficient service. Price was good and my phone was fixed right. Would recommend this place.

an
Review №78

Cheap, fast, and great service! Thank you so much for fixing my phone recommend this to all for a cheap reliable phone repair! 👍🏽👍🏽

Ke
Review №79

These guys are good. Very helpful! I took my phone there a couple weeks ago to have my LCD screen fixed. Then I had to go back yesterday to have my battery replaced due to a defective iFixit battery I had bought. Since I had been there already they gave me an old Iphone 6 battery that would carry me over temporarily.

jo
Review №80

Called the shop spoke to eddie, he is a cool dude not pushy and very nice. decide to bring in the phone for repair, nice looking shop, free water and chips. Eddie repair the screen in about 15mins and even put a temper glass screen protector. The price was right definitely will recommend and will use again.

Jo
Review №81

I’m Contractor so i break my screen pretty often. Found CIR close to my job site after i broke my screen and came for a replacement. It was a fast and professional services with complimentary water and chips. Eddie also hooked me up with a tempered glass screen protector and case free of charge. I was just so grateful for such nice gesture. Highly recommend CIR for ur valuable smartphones service. 5 plus stars!!!

Va
Review №82

Highly recommended!!! Best prices & fast service, their work is incredible.

Ju
Review №83

Eddie did great job on my iPhone 6.Looks like a brand new phone now. So happy I found this place. Looks like they just opened.

Jo
Review №84

Fast and friendly service. Had chips and water for the customers while you wait! Overall an excellent experience! Would give 6 stars if possible!

ja
Review №85

Great professional staff! John was very helpful,honest,friendly and clean as we watched him replace the screen on an iphone 6! Highly recommended

Sa
Review №86

I would never go anywhere else to get my phone repaired. Eddie is awesome and never fails to disappoint. He is always is in the best mood. Do yourself a favor and come here right off the bat.

Ma
Review №87

Great customer service, reasonable prices, lovely waiting area and they have complementary snacks!

mi
Review №88

My daughter broke the screen on her phone and we was looking to get it repaired luckily we found this place the guy who help me his name was Alex he was kind and did whatever he could to help us they not only fixed my daughters phone they gave her a screen protector and a phone case free the repair was not expensive at all and they still went the extra mile amazing Thank you so much Alex.. and he did the repair very quick

ma
Review №89

Very courteous, professional & quick. They have complimentary water & chips as well. Much cheaper than bestbuy or staples.

Os
Review №90

This place is awesome! Friendly service. I recommend this place if you want great service.

Al
Review №91

My boyfriend went to go fixed his broken iphone and the prices were good, and they fixed it withing 20 mins but honestly it felt like it took less and his phone looked brand new. I want to take my 7 plus to get fixed here

Ed
Review №92

I had to change my screen 3 different types because something was always wrong with it. The screens I got were glitchy, 3D touch didnt work, or the color was off. I think they only replace the screen with broken ones that were fixed. SMH.

Ja
Review №93

I got my iPhone 6+ screen replaced and was in and out in 20 minutes. Great experience. Ask for Eddie

Hu
Review №94

Kim is great. Helped fixed my phone with ease.

Ma
Review №95

Walked into CIR with a shattered Iphone 6 screen. Eddie was very helpful and professional and replaced my phone screen in under 10 mins. Would highly recommend and visit again if needed.

os
Review №96

My iPhone 8 was really cracked, I took it in before they closed and they guy promised me he will be done before they closed and he was right !!!! Looks and sounds like a brand new iPhone :))

Jo
Review №97

This place is amazing! My daughters Iphone had salt water damage. In the interim she somehow managed to get her Iphone 5s working, which by the way, had a badly damaged screen. We had initially taken the phone to the place she previously had her phone screen fixed. Really nice guys, but in this case, he stated that he would have to send it out to a third party and had no confidence that it would be fixed. He had suggested that we buy a new phone. I am stubborn, so I had my daughter look for places around the area and she found CIR. I was greeted by Eddie, older guy of the two. I told him about the salt water damage, Eddie explained that salt causes other internal corrosion. He quickly did a motherboard test and gave us some hope, but even though he might be able to fix it, the salt might continue to do damage. He suggested with any water damage especially salt its important to bring it in quickly as he has a solution he is able to dip it in. After he explained those risks, we decided to give it a go. About 35 min later it was fixed. Thuc, the younger guy, greeted us with a full functioning phone! I was so impressed. Thuc tested all the functions of the phone cleaned the outside and had already place a free screen protector! Reasonable and fast, I would highly recommend this place! Definitely my location to get my tech items fixed.Well our happy story ended quickly....oof...As she dropped her phone again! But its been about a month and she still has a functioning phone!

Su
Review №98

Best and fastest iPhone repair in chino..went in to fix my broken screen on my 7 .environment is awesome and friendly .JOHN even cleaned my charging port as a courtesy ! 👍🏻👍🏻

Tr
Review №99

Great these people are awesome the guys is a great guy he stay after hour to just to fix my phone

ni
Review №100

Wow. Called with questions and for an estimate they answered all and gave me directions of what to do and that I would save not paying to repair. Great company

Information
100 Comments
5 Rating
  • Address:13788 Roswell Ave #126, Chino, CA 91710, United States
  • Phone:+1 909-529-1050
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Offerings
  • Repair services:Yes
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