We were greeted as soon as we walked in.Pat was able to answer most of our questions and the ones he didnt know, he found the answers for us. Pat said he was new, but sure seemed to know his product.The adjustable bed frame was in stock, so check out was a breeze.Everyone one that we dealt with was joyful and courteous.

Hands down the best mattress shopping experience I’ve ever had! Excellent customer service. Kyle was very friendly, patient and knowledgeable in helping us find the perfect bed that meets both mine and my husbands needs.

Kyle helped us find the mattress for my growing son. He was very thorough and took time to let him try on several beds. We were out in 30 minutes and had a great experience purchasing the mattress.

Kyle did a great job in helping me choose the right mattress for my parents. He made sure i was presented will all options especially within my budget. He patiently explained to me the differences, pro s and cons of the mattresses i was interested in and from there i was able to choose the perfect one. I will definitely come to Kyle again for my next purchase at mattress firm!

Vince is amazing and has lots of product knowledge. He is very patient and wants to make sure his customers are happy with their purchase. We were so impressed with his service we came back the same day to get a new mattress for our daughter! If you need a new mattress make sure to ask for Vince next time you find yourself here.

I recently went to Mattress Firm in Chino Hills and i have to say that my experience there was spectacular. We were met at the door by a nice gentleman by the name of Christian. He greeted us with a friendly smile and some nice chitchat . He proceeded to show three type of beds. A plush, a medium, and firm to ensure we chose the correct mattress for my wife and myself. This is especially important since we are expecting a child and my wife needs the perfect mattress. Once we established the type of mattress, Christian showed us the different brands and types of mattresses they had. A few more customers came in and he kindly excused himself as he greeted the new customers, but he made sure to constantly check up on us as we made our decision. He didnt pressure us into buying anything, he laid out all the possible options and made us make the choice that benefit us the most. He showed professionalism and friendliness that is hard to come by with some of these mattress sells teams. 10/10 rating for Mattress Firm Chino Hills, and a 100/10 for Christian. Highly recommend!!!

My husband and I were looking for a firm and comfortable mattress. We walked Mattress Firm in chino hills store yesterday and Vincent helped us. He is very knowledgeable and effective. We received excellent service in the showroom and didn’t even need to try too many beds. Delivery is in three days later. Thank you Vincent. You’re really awesome. I’m exciting and can’t wait to see my new mattress. 😊

Walked in casually on a Saturday afternoon and was pleasantly greeted by Vince. I liked how he broke down the mattress selection process into several steps that made it easy to not get overwhelmed. He was very knowledgeable and was able to apply my feedback effectively to help me find my ideal mattress. He also made sure I had all of the information I needed for delivery and setup of my mattress and came off as very genuine through the entire process. Definitely would recommend for those who don’t know where to start when choosing a mattress!

We came in just looking around for a mattress and to compare prices. we were preparing ourselves for a difficult time or only expensive options being available outside of our price range. we were completely wrong! their associate michael gonzales provided excellent customer service, he was super knowledgeable about every single question thrown at him and probably the best part was he was very patient throughout the whole try out process on the showroom floor. i highly recommend visiting this location if youre in the market for a new mattress.

Andrew provides the up most experience and went above and beyond my expectations. He helped us through the whole process of finding a bed and he explained everything about sleep/beds from head to toe. We ended up getting a tempur pedic mattress and base because me and my gf just couldn’t walk away from it. I would recommend anyone who needs to find the right bed for them to go here and especially pay Andrew a visit.

Jayden was absolutely amazing and so wonderful to converse with! He was incredibly thorough, helpful, and really made my first time buying a real bedset convenient, efficient, and enjoyable!!!

Today I went in looking to purchase a new mattress. Immediately I was greeted by Vincent. Vincent helped me find the perfect mattress and met all my expectations. He honestly made my purchase a great experience and I would recommend him when looking to purchase a new mattress. He was a friendly and gave great service!

Excellent service and very early to deliver my new bed. Thank you. The men who came to put my bed together were efficient and very nice to help me with the new bed.Thank you so much

Awesome experience.Got a new bed, had the nicestgentleman help me.Knowledgeable and Friendly.Will go back again for the 5th timeas a more than satisfied return customer.

My family and I had a great experience today. We were instantly greated by Vincent, which provided the best experience buying a new mattress. We honestly were just going to look around and get an idea of what we wanted but Vincent was such an expert that we ended up loving the mattress he showed us. He did a great job in explaining how important it is to buy the mattress your body needs. We appreciate all his knowledge and great family like customer service. We will definitely recommend this location and Vincent to friends and family.

Kyle was really helpful and made sure we got the bed that fits our needs. He was not pushy and allowed us to take our time in choosing the mattress that felt perfect to us .

Recently my mother made a significant purchase from Mattress Firm Chino Hills formy parents’ bedroom. In the process of the sale, my father passed away. Vincent was incredible in helping to adjust the order and being overallsupportive in this challenging time for the family. It is a pleasure dealing with a store that provides such attentive personalized service in a time that many stores only see the financial bottom line.

Jayden gave us the best customer service, very helpful and informative. Definitely would shop here again and recommend to family/friends. Thank you!

Bought from Chino Spectrum. Vincent is the best. He showed us every type of bed and is able to buy the one that fits our daughter. Will go back for our other kids.

Our boy Hugo was able to help us by not only cutting out all the mumbo jumbo of buying a mattress the traditional way but showing us exactly what we needed and how each type of mattress made our body feel. Fast/Simple and a pleasure to work with. Thanks Hugo for making something that felt like it would take multiple trips into one time easy going process.

Great experience today with Vince, answered all of our questions with a smile! He was extremely helpful and knowledgeable about all the products. He made selecting a mattress an effortless process and elicited answers from us which in turn helped us make the best personal choice for us. Thank you, Vince!

Hugo was amazing. He helped us pick out the perfect mattress for our needs. He was very knowledgeable and went over everything with is.I will definitely refer Mattress Firm to all friends and family.

Very good customer service from our rep- Vince. He really took his time to educate us on the different technology and characteristics of each bed. I really appreciated how he paid attention to the different details that my husband and I had when it came to sleeping, and came up with a very good solution for us both. The service was great as well as the different selections of beds available. No-one rushed us or pushed the sales items at us. I definitely recommend shopping here.

Needed a mattress and box springs for our guest bedroom and visited Mattress Firm in Chino over the Memorial Day weekend. Prices were great and service even better. Our salesperson Vincent was friendly, professional and we never felt pressured to buy. He showed us several options in our price range and once we made our selection, the sales price made it impossible not to select a new foundation for our daughter’s room too. I enjoyed working with Vincent and would recommend him if you aren’t sure what you want. He’s knowledgeable and accommodating. Can’t wait for these to be delivered!! Thank you Mattress Firm!

I have been looking for a twin bed for a while. I was frustrated by readying the online reviews and decided to go to the store to test the mattresses in person. Jennifer helped me nail down my choice and gave me the best deal. I really appreciate her expertise, saving me time and money!

Kyle was a great sales person he help us choose are mattresses. I highly recommend Kyle

Had the absolute best experience today when buying our new mattress! Vince made the entire experience so easy and smooth! He was super friendly and helped us out so much. We look forward to buying all future mattresses from this location, and referring all of our friends and family! Thank you Vince!

Had an amazing experience here at Mattress Firm in Chino Hills! I had been stressing over purchasing a bed for weeks now, comparing prices and a bit nervous to spend a huge amount of money. Went in to look around and was immediately greeted by Vincent, whose friendly demeanor and attitude made me feel totally welcome and comfortable enough to ask questions and try stuff out! He was completely respectful of my budget and was able to help me find the best fit for me. It was a huge weight lifted off of my shoulders as well as such a simple and pleasant experience. Really appreciated Vincent being so kind and knowledgeable about everything, would HIGHLY recommend to anyone even thinking about getting a mattress!!!

Vince helped me decide on what bed I would love to have. He gave me the best deal he could give. He was also very friendly and personable. The bed was delivered as promised. The delivery staff was also very friendly and knowledgeable... and knew what they were doing!

It was a very pleasant experience walking into Mattress Firm. We were greeted by Vince & he was friendly & knowledgeable. He determined which bed fit our sleeping patterns & what fit our bodies & we walked out with a bed. I would recommend Mattress Firm and Vince to anyone.

Kim was amazing. He is so knowledgeable on all of the mattresses. He took the time to be sure that I was selecting the mattress that will be the best for my issues. I know that I will be extremely satisfied with the mattress that I chose. Thank you Kim for your patience and assistance.

Vincent was extremely professional knew what he was talking about showed us different mattress for our body types and pains and got us in a mattress that we really are going to love and last long he deserves a raise and great customer service.

Shopping with Vince really put us as new parents and homeowners at ease. He provided excellent service, was very knowledgeable, and most importantly kept us in our price range. A casual stop in to price check turned into an excellent shopping experience that will have us set for the next 10 years.

This place was wonderful. I walked in there just to browse around and look for a double bed. We talked about all of my options since I already had a twin bed which did not have a frame. He was able to talk me through everything from all of their double beds to their mattresses to their frames. I ended up buying a frame for my twin bed and it was very reasonably priced. He was just so nice and I got a great deal.

I have real problem with Mattress Firm business model and maybe other brick and mortar stores like them.My biggest take away is if you really want to save money definitely try the online retailers first. If youre in the market for Nectar and Purple, maybe other online bed in a box companies, please save you money and order online first.The restocking and pickup fees are horrendous!My story.I have been in the market for a new mattress. I tried Nectar and Dream Cloud but have always missed my Beautyrest Black Mattress so I went to Mattress Firm to find one. Chris, the sales person, said they dont have one and the Beautyrest Beyond is their version of it. I tried other mattresses while I was there but was fixed on the features of the beyond because my Beautyrest Black was so amazing.Long story short. I bought the mattress. The medium version and immediately hated it when I slept on it. It was as hard as a rock. I called Chris to complain and he did say that the mattress will need to be broken down and settle. He said to walk on it and sleep on it for 3 weeks so it can soften up.Its been 3 weeks and my back still hurts so I returned it than rather exchange it. Either way, if you exchange or return the mattress youll be stuck with the added fees. Fees that were not present when I purchased a mattress online.Now I have to eat up $600 worth of charges from the restocking and pick up charges. To me its a big rip off especially since I only used the mattress for 3 weeks and they will later flip the mattress later for profit. The new buyer will benefit from it being broken in and the company profits from me and the new customer.The margin on this mattress is over 60%. Either way you look at it the business makes money and transfers cost to consumers.Please do yourself a favor. Skip stores like this and order online. It will save you money if you shop around.

I had such a wonderful experience here. Usually I’m hesitant to try these stores, but I walked in and was immediately helped by Vincent who kindly showed me to the mattresses within my price range. I took a look at various mattresses and found the perfect one. With his help, I was also able to secure a box spring and foundation.This was such a fast and easy process that aimed to match whatever budget and preference I wanted. The place was also very covid safe and clean. And the customer service was spot on. Vincent was so friendly and knowledgeable; I know who to go to next time I’m in the search for a mattress. I highly recommend to check this place out!

Me and my wife stopped this location to check the Purple Mattress product. To our very surprise, the saleman, later found out was the store manager Liam was very knowledge about sleeping products. Even give us few tips about washing, fitting and comfort for different body type. We are very happy that it was a great experience. we end up with Purple 3, motorized bed frame and 3 purple pillows. He even give us few purple sample to take home. Amazing experience overall. AAAAA++++++

I had an exceptionally good experience with Mattress Firm in Chino Hills, CA.When I first arrived at the store, I was immediately greeted by Vincent Villamor, the sales representative. The store is very well organized and heated (it was mid-40s and windy cold outside). Vincent did an excellent job in asking questions and allowing our conversation to flow. He is also a good listener and showed me a few beds that were all comfortable. I had many technical questions and took good notes. We eventually settled on the Purple3 Hybrid mattress with the MF900 adjustable base. The purchase process was easy, and we had the bed and base delivered and set-up within the week. There was a minor issue with the Purple pillows as they were out of stock at the Mattress Firm warehouse, however, Vincent was able to authorize a pick-up of the pillows at the Corona, CA store. Our first night on the bed was (actually all of our nights are) very relaxing and the massage feature put us right to sleep. We wake up well rested and ready for the day.Overall, my wife and I are very happy (hard to tell with the masks) with the bed and the sales team, including Mike and Kim who did an excellent job in helping to answer our questions. (Left to Right – Me, Vince, Elvira (wife), Kim and Mike (kneeling in the cool Christmas sweater).I highly recommend Mattress Firm and the Chino store. They are professional, courteous and knowledgeable. Go see the team. You will also be very pleased!

Very happy both men were polite & mannered. They made a good lasting impression. Would have them back in the future. CHINOBOB

Husband and I initially bought our Purple 2 mattress back in November. We were helped by Vincent and he had a very personable demeanor and very knowledgeable advice for us. We slept on our mattress for 3 months and found that it just wasnt the right fit for us. I needed a softer mattress as I am a side sleeper and it just didnt feel good on my shoulders. We were within our 120 day trial period and came back to exchange the mattress. Vincent was the one to help again and he made sure I felt happy and comfortable with the mattress we exchanged for, he even showed me more options that had not been available the first time around.We have chosen to stick with Purple but have switched to the Purple 3. It has that extra give I need for the shoulder area and Purple is a really great mattress considering I sleep hot. All in all it has been a journey but we were very lucky to have had a kind and understanding experience with Mattress Firm.

Vince was such a joy to shop with! Great info for each mattress selection. He was very patient, helpful and knowledgeable. He made our purchase a very comfortable one! It helped that I wasn’t rushed to make a decision on which one to take. I would come back 10 yrs later to buy my next mattress from him again.

Kim was awesome! I went in just needing a basic twin mattress for my two year old. I absolutely loved that he didn’t try to get me to look at anything crazy expensive or talk me into a nicer mattress. He listened to what my personal needs were and took me straight to the basic mattress I was looking for! I was in and out in just a few minutes!

Jayden was extremely helpful and very resourceful in trying to help my wife and I get the best possible deal on our new tempurpedic. Didn’t pressure us at all and was very friendly. Excited for our new mattress to arrive! Thank you for the hospitality, Jayden!

My wife and I went here on 2/15/21 and were greeted by Vince. We didnt really have any idea about what kind of bed would best meet our needs, or really anything about mattresses. But Vince took his time with us and wasnt pushy about trying to sell us on any mattress, which to me was a huge plus. We eventually found the mattress that we both loved, and couldnt be happier with the whole process. Id highly recommend going with Vince here at mattress firm!!

Was the best customer service! Mr Vince was a happy helpful and non pushy helped us find the perfect bed that worked for us Go see him for sure He was the best salesman they have!

My husband and I went there knowing what we are ready wanted saw the bed online Chris was very helpful to make that happen and he made sure that we would receive our mattresses the next day delivery.Chris is great salesman no pressure

Mike was great. Very helpful from the moment we walked in. The store was very clean and sanitized. This was the second bed we purchased from mattress firm and my husband and I highly recommend this store. Mike went out of his way to make sure we were getting the best deal for the money we spent! We left the store as very satisfied customers!

Went into buy mattress topper because our bed was too plush. Vince greeted us and explained what our options were and took his time explaining to us and showing us different products to lay down on. He is very knowledgeable guy, nice, cool, and funny. Didnt try to pressure us to buy something that was out of our budget or make us rush to decide what we want. He worked with us until we decided what we really wanted and gave us all the savings he can for us. Next time we need mattress, will definitely go back to Vince!

I am very happy that I came to Mattress Firm. Vince was very helpful, kind and patient. Great employee!!! I will recommend this company to anyone.Thanks.

First time to a mattress store. We have always bought them at furniture stores. We went in thinking it was going to be a nightmare but it was such a great experience and Vincent to great care of us and answered all of our questions. Out of so many choices he made it easy to understand what we needed. Thank you Vincent.

Angel was a great salesperson. He answered all questions honestly and did not pressure us to purchase. He was professional and friendly.Our new beds are comfortable and arrived with no issue.

Vince was an immense help. He knew how to match our needs to the proper mattress. He worked with us on our budget. I’ve purchased a few beds over the last couple of decades and this was the first time it was actually enjoyable. Thank you, Vince.

We bought a Purple mattress here. Kim helped us with our purchase. This location offers all of the current promotions that purple.com has. Kim also helped us get discounts on some of the items we purchased. He was also very helpful with finding items at other locations. Very highly recommended.

Vince did a great job showing me a variety of mattresses that fit the criteria of what I was interested in. Transaction went smoothly and delivery was also easy. We moved the mattress to be picked up to the front door and accepted delivery in the same fashion due to COVID. Overall, a good experience.

Kim Legg was fantastic through the entire process. He took his time and made sure that I got the perfect mattress. I didnt feel any pressure to buy outside my price range. Definitely will come back and let my friends and family know how great this place is!

Great service..excellent price!

Great customer service, professional and friendly!! Vincent is great and will help ease into your decision. Definitely recommend! Thanks Vincent!

I came in to buy a mattress and although I no one was immediately available to help, I was greeted and reassured that someone will be able to help me out. I was glad as it gave me time to look around and get a feel for what I wanted to buy. Vince was the person who helped me and he was just awesome. A retired Air Force Vet who is friendly and helpful. He took his time asking me what I was looking for and showed me all the available options in the store. After narrowing it down to 2 mattresses, he didnt pressure me at all as I was having a hard time deciding between the 2 mattresses. Eventually I made a decision and the checkout process was a breeze. Everything on the invoice was explained to me and no hidden charges. I was however charged extra ($99) to have the mattress brought into the room upstairs. I kind of expected this so I had no problem with it. Mattress was delivered in less than 24 hours. All in all, price included, Im very satisfied with my experience with Mattress Firm and will definitely buy from them again. Maybe the Tempur-Pedic this time around. :)

Ordered Friday, recurved Saturday. The delivery guys were quick and kind.

Vince was super helpful when it came to finding us the right mattress and the best deal! Great and friendly customer service.

Vince helped out, he was awesome. Highly recommend this place.

This place has variety of choices. Kim Legg was a great help to me when it comes to choosing my mattress. He was not biased in terms of making sales and respects his customers’ decisions. A great man to help anyone I would believe. I highly recommend this place

I went in today not expecting anything. After researching online we wanted to feel out mattresses and tested them along with some pillows. Kim was very friendly, knowledgeable and not pushy at all. He made sure our needs, questions, and concerns were all addressed. He had other customers, the phone ringing, and delivery workers calling for his attention but he still took care of us first and was able to multitask and tend to them simultaneously. For my first and only experience at Mattress Firm, it was great! Kim is awesome and now we are just waiting for our order.

I recently purchased a mattress online with Bobs Furniture. Somehow my mattress got lost in transit and Bobs Furniture basically said oh well there’s nothing we can do. So I searched a few mattress vendors close to my house. Mattress Firm came up they had great reviews. I went into the store I had Vince help me with my purchase. He was extremely helpful, professional and knowledgeable. I will defiantly be a returning customer.

Hugo is the go to sales person for anything related o a mattress. He is professional and takes the time to explain every little detail. We will continue to buy mattresses from Mattress Firm and will share this place with family and friends. Thank You Hugo!!!

My husband and I were treated respectfully and our salesperson Vincent was very patient with us and answered all of our questions. It was a great experience.

If you’re shopping for a mattress in Chino Hills CA you need to check out Mattress Firm and our Salesman Vince Villamor. He was informative and helpful for us to make a great sleep system decision. There was a hiccup in the purchase process but he saw it through and continued to provide excellent customer service and was even able to discount a couple of items. We were very pleased with our purchase experience and would recommend Vince and Mattress Firm to anyone.

Mike really took the time to hear us out and find the perfect mattress that fit our needs, not what he was trying to push for in sales. He thoroughly explained the thought process behind choosing a mattress and made us feel very comfortable. So glad we chose this location!

First time me and my family visit Mattress Firm in chino. Vincent gave us great customer service! He was very patient with my 6 year old daughter, taking the time to answer her questions and ours. He walked us through the differences between the purple mattresses that we were interested in and showed us other options based on our preferences. He gave us plenty of great tips and information regarding each mattress we tried out durring our visit. I am very satisfied with the service and my purchase, I would definitely recommend this mattress store to friends and family and of course tell them to ask for Vincent!

Right when we entered, Mike was extremely friendly, patient and helpful. He showed me what to look out for when choosing a mattress and helped me narrow down my options. Because I got the head and foot adjustable base, I thought the installation would be difficult so I payed the $150 delivery and installation. However if I were to do it over I would just have them delivery to me for free and I would install myself. Other than that, bed, installation and delivery was good.

Highly recommend buying your mattress this location Vincent Vilamor provided outstanding customer service and helped us find the perfect mattress 👍👍

I have a great experience with Vincent. He was very good at explaining to my mother and I the difference of the types of mattresses and their durability. He was able to help us and guide us through what we should be looking for in comfortability and warranty in how long our choice should be lasting. He was able to give us a deal price for the budget we had even though we went over our original price. He was very professional and concentrate, highly recommended this location and Vincent as your go to man.

Kim is an amazing salesman. He is very pleasant and kind. I would definitely recommend this place. We purchased a purple mattress.

Vincent at Mattress Firm was friendly, helpful, and professional! Not one time did I feel pressured to buy anything I wasn’t interested in. Vincent listened to my needs and helped my daughter with many choices. Mattress firm had exactly what I needed, and left feeling satisfied with my purchase. Thank you Vincent and Mattress Firm!-Steph & Avani

Vicente was very nice and helpful providing good knowledge of the mattresses. He explained every clearly all my questions.

Vincent is the best. He was patient, kind and knowledgeable with all the questions I had. I totally recommend the Mattress Firm in Chino Hills. Thank you Vincent. 🤩

Awesome customer service. Our salesman Angel really knows the product and made sure what I purchased was the most comfortable for me! Thank you Mattress Firm & thank you Angel!

We just bought our first mattress, we got the best customer service from Vincent V. He was so helpful and made it really easy for us to make our best choice.Thank you for providing such service.

Adam was very knowledgeable and helpful and friendly and patient. He showed us many different types of mattresses while not being a typical pushy salesman. He also blocked the sun from my face. Very good experience and would recommend to a friend. : - )

Vince made my very first mattress buying experience super easy and simple. Not once did he pressure me into buying something that would be best for him but rather let me decide what mattress would be best for me.

We had a great experience with our new mattress purchase. Vincent helped with finding the perfect mattress and was a no pressure purchase. I highly recommend Mattress Firm and please see Vincent for a knowledgeable sales representative.

Vince was very helpful and took his time to explain the mattresses and answered all of my questions. Me and my husband walked out new mattress owners and very happy.

The staff at Mattress Firm made the shopping experience very easy: lots of knowledge, lots of personality, good selection and no pressure. They worked within our stated budget and we found what we were looking for! We were even upgraded to better pillows.A big thank you to Michael Gonzales, our salesperson.

I had a wonderful experience, Vincent was so helpful and kind. He helped me find a mattress that fit my needs and provided me with a lot of great information that helped me make the best decision within my price point. Excellent customer service. I highly recommend Vincent, he made the process so smooth and easy.

Great customer service. Got compensated for a delay.

Had a great experience with Michael! I’ve been mattress shopping for a few days now and my experience with him was more pleasant than some of the other workers in the stores in the area. He was super helpful and transparent and laid out all of our options. Definitely recommend

Great mattress buying experience! Was able to deliver the next day!

Came to mattress firm after looking online last night. Was greeted by Vincent on the phone and when I walked into the store with a friendly welcome. Vincent made sure to take his time showing me all the options and really helping me narrow down my decision. I was a bit indecisive and there wasn’t once where Vincent showed that he was loosing patience. He was patient and he extremely helpful and made my first experience at mattress firm a wonderful one. I highly recommend Vincent for his professionalism and service. Thank you Vincent and Mattress firm!

We are very happy with the purchase. Vince is the guy you must be looking for. He listened to us and showed us exactly what fits best for our requirements. Thank you for the nice buying experience.

We had the best experience! The establishment was very clean. Kim Legg helped us out and was very professional, friendly, and knowledgeable. We will never go anywhere else for our mattress needs. The customer service was outstanding!

Staff friendly and professional. Associate did not pressure me for a sale. Delivery to the store was on time for pick up. One of the associate was an Air Force veteran. Nice trading “military stories” with him. I would recommend Mattresses Firm.

Vince was an amazing salesman and such a nice guy. He was very accommodating for the type of bed/mattress I was looking for, my price range, and finding me a bed within the timeframe I proposed to him—all of which we were able to satisfy within 30 minutes. I would highly recommend working with him if you’re ever in this store; his customer service made finding my new bed a great experience!

Vince was great! Explained everything well. Gave us time to tryout the adjustable beds and mattresses on our own, but was there when we needed him to answer questions or tryout a different mattress. Mattress Firm was our first stop in a week of mattress hunting and Vince was, by far, the best!Thank you Vince!

Vincent was extremely helpful and knowledgeable when it came to types of mattresses. He helped me find out which mattress suits me the best and there were no problems whatsoever.

The customer service was great and it was a fast easy process

A very great experience by far! Liam was very knowledgeable and professional; a pleasure to work with. From a week ago, Liam was responsive to my inquiries through the week to the point we purchased our new bed. He has been so detailed with a very pleasing personality. I am in the customer service industry myself and Liam is top notch in this industry. I really appreciated his attention to our needs and providing us with a solution. I would definitely recommend anyone looking into getting bed options please visit Mattress Firm in Chino.

Awesome!!! customer service I drove 1 hrs just for the excellent costumer service this is the second time I bought in this location and this time Vince was great help!! Thank you for the nice employees at this location their very helpful.

My experience at Mattress Firm Chino Hills was awesome. Vincent was very helpful and communicated very clearly. His customer services was exceptional and I would refer all my friends and family to his store.

Michael was such a great help! Was very knowledgeable and helped me pick the perfect bed for me and my girlfriend. If it wasn’t for him I would be spending tons of money and he helped us save thousands literally! If you need a new bed, go to Micheal! He will hook you up!

Kim Legg provided great service! He was very attentive, asked us a lot of questions, and provided all the information we needed as we moved along in the process of identifying the perfect mattress for us. He was very patient and friendly.