AMAZING CUSTOMER SERVICE! NORBIE WAS ABSOLUTELY AMAZING. HE WAS SUCH A BIG HELP WITH A BODY KIT I HAD PURCHASED. I WILL RECOMMEND THEM TO ANYONE AND WILL FOR SURE ORDER FROM AGAIN!
Been buying hoods and body kits for years, love this place!
Purchased a body kit for a Honda Accord. There were some scratches and scuffs on the front and rear bumpers (nothing major). You can tell someone had purchased it previously. The front and rear bumpers were off by over 1.5 inches. When I took them back to return them, AIT staff suggested that the problem was my OEM fenders LOL. AIT took their faulty body kit back but not before charging me a 20% restocking fee of $100.00. I was told on the phone there were no restocking fees if there was something wrong with the body kit. I guess AIT gotta make money somehow.
Great service and great people work here, its a tough job and they do it well.
Purchased a 05-09 mustang carbon heat extracting cowl hood. Fitment was terible it was raised up 1/2” along the fender lines. Sent them pictures and they tryed to say my car was the problem. After many pictures and back and forth emails and phone calls a refund was initiated. They would not just send a replacment. I ended up purchasing another brand and fitment was perfect!
Tanks AIT, I buy front bumper for my honda civic now my car looks sport car ....