I chose this place because they have a 50% first month coupon on their website. Going through the process is flawless and easy. The place is extremely clean and I feel very confident that my belongings are safe and secure. Randy and his wife Sandy are the couple that run the place and they couldnt be more helpful! Randys wife even told me that I could get a free lock if I checked in on Yelp! So I did. To top off the great service. Sandy noticed that I was moving a heavy piece of furniture and seen I had no help so being the great people that they are. They came over and assisted me in moving the piece into my unit. I would highly highly recommend this storage to anyone! A+++
We were blown away by the service offered. Our container arrived before we did, yikes!.... thankfully the staff took over and everything was OK. They were friendly, helpful, flexible and we feel our belongings are well taken care of. Highly recommend.
Sandy (the manager) made it really easy to choose this location as our storage needs.First, she is extremely nice. Second, she even made last minute accommodations to let our movers stay slightly later so we could finish (sorry Sandy). Third, the storage unit and location are very clean. Fourth, she offered a promo deal for 2 free months if we pre-paid for the year (we did).Only thing I wish was that the hours of access were extended (maybe till 8pm weekdays, and Sunday sometime longer than 3pm), but with the above mentioned items its still worth it.
Randy an Sandy are great people- people always willing to go above and beyond to help you.
The storage units near the driveway are not equipped to protect your items from the dust that blows through. All my belongings get covered in a thick layer of dirt. They dont offer a discount for not being able to protect your items from the elements but offer to blow out the unit . I havent been able to get the unit blown out the past 3 visits. Theyre too busy to help. I didnt expect this at all for the price per unit.
Hello just wanted to say I had a wonderful experience going to the storage I would definitely recommend going. Sandy is a very helpful and very welcoming person. Henry’s movers were the people who recommend me. make sure to check them out if you can!
It was a pleasure going to the storage I would definitely recommend them, Sandy is a wonderful person and very kind. The person who recommended me was Henry’s movers. check them out!
I have rented here for over a year. Called in yesterday to get a bigger unit and was told one was on hold for me if I showed up by noon today. I show up at 11:40am and they gave it away. Looks like I will be taking my business else where.
Was alone with my teenage daughter, and Randy was an angel, who aired up my tires to ensure I made it home safe! Amazing person that you have working for you. Wouldnt even take money from me. Im forever grateful!
We store our RV here and have for several months. You would not find a nicer group of people to assist you with your needs. Sandy is awesome and very informative and has a great partnership with Mary who runs the newest facility in Chino. Thank you Sandy for all of your help, much appreciated.The Prichards
Hello, This is Henry, just wanted to say thank you Sandy providing our service with more jobs to complete.
They are great very accommodating great prices . Sandy is very nice and helpful definitely recommended this place . They aslo helped me get 2 movers Henry & Henry and they where extremely nice, helpful, very professional & quick. Thank you guys so much !!
I need to get my stuff out of there. Waste of money but as it is, its ok
This is the place where I put my truck for many years, the service is awesome and professionally accommodated. Secure place to leave all your belongings, really safe, they have lots of CCTV cameras all over the place. Security guards are roving around and every point of the place has a guard assigned. The management is perfectly matched with all their staff, friendly, nice and polite. Another good thing also is they are providing a reasonable pricing. I would definitely recommended this company.
Always great customer service. Ive moved in and out twice and no hidden costs or fees. The rent per month under the average making it a great deal.
Sandy was very informative today. I was doing research and she answered all my questions and she took lots of time with me over the phone. What a great job in customer service. Sandy is such a keeper there.
Hello I just wanted to say that this is a great storage, it is very clean and the people working are very kind. I highly recommend them. I was recommended by Henry from Henry Movers.
4 1/2 stars. We needed a storage unit & an RV space fast during Christmas. They had what we needed. The facility is very clean & organized well. The staff always greets us with a smile & are very friendly. They email is our bill each month which is nice for us. The cost of our unit is a little on the high side, but worth it to us, as it is conveniently located & clean. They did run a holiday special buy one month get 2 months half off. They are open 7 days a week, closed on major holidays. The only thing I would suggest is that they extend their Sunday hours.
I highly recommend these movers because they are nice and help you with anything so if you need movers this is the best option.
Femi and Mary hands down the most carrying professional people you will find when it comes to.having your personal belongings in a clean and safe place. I been with this place for over 7 years and I have been very happy on how they keep me updated on changes and always there when I have a question or need a lock cut because I yet lost my keys again. People these days is why I choose to do business with now a days. Everyone offers the same thing for the same amount of money. When it comes down to who I am giving my hard earned money its going to be to businesses like this who have people who care about the business and care about people like me. A computer or an automatic phone operator cant give you peace of mind and that is what these two people give me. Thank you chino hills self storage for being smart enough to know the difference in hiring and keeping irreplaceable people like the two I mention. Best Alejandro Xavier
Very security oriented, clean location, reasonable hours. Raising their user fees every year is beginning to be questionable as far as market comparisons. - No long-term use discount.
This storage facility is really clean, the prices are fair and the managers, Teri and Albert are always friendly! Would recommend this place to anybody who needs a storage.
They are very good people and it is a clean and safe place.
Ive had my things here in the storage facility for proximately 4 months. The employees have been very helpful and I have had no problems here.
Very clean. Only issue is that there hours are not great with my work schedule. They close way to early everyday.
Jay swaminarayan
Friendly staff
Good price and very safe.