First time at this location. So much easier to get in & out than at the mall.

The employees are willing to help with anything to do with makeup. I needed a foundation match and I got the exact shade that matched my skin. It was an amazing experience. They also helped me find an lip liner within the maze of makeup products. If you are new to makeup they are willing to help. There are so many options for different skin types and styles.

They need more staff and or make up specialist to assist us buyers when trying to find products. Some emoyees just standing around talking to each other when I belive they should be helping the customers.

Horrible make-up session and everything leading up to it; first I called to schedule it and when i checked back with them, it turned out they failed to sCHEDULE ME !! then i showed up at the time of my appt, and the girls, a loser basically, was 25 min late; she did absolutely garbage horrible job, my 60 min session was basically a 35 min, that i paid in full 60 min actually, and then she had the nerve to ask for a tip. i guess the only people this Stephanie gets scheduled are poor first-timers who try this service for the first time, and they they know better.... Horrible freaking place nevertheless; after this s**tty experience here i am not going back to buy their products either; good riddance.

I like this sephora location. Good customer service.

This is my go to Sephora. They have a lot of brands! The store doesn’t look that big but they have everything. Everyone there is also nice and they help me finding good shades and giving me some tips.

The like I have to echo what the other people have said about this place. Great customer service! Very friendly and knowledgeable.

Very busy but worth the wait.Helpful and friendly staff.

Do not carry much lately. Shampoos are smaller sizes and the lipstick colors I needed no longer available.

Excellent customer service!! Wide variety of products and a majority of their staff have great product knowledge. Love this location.

I spend too much but it makes me happy lol.

Huge difference in service from the location at Victoria Gardens!! I totally recommend this location in Chino Hills...will be back!

Multiple choice in makeup thats good quality

Their staff provided the best customer services, they are the nicest, so very patient. Love the Benefit brow color suggested. Its 50% off too! Also bought UD Troublemaker with 50% off, Too faced Metallic Matte lipstick in I Dare You (super staying power), and Insider gift, Drunk Elephant jelly cleanser & cream. This is my god to Sephora ever.

The employees are always nice and knowledgeable here. Today Michael especially helped me. Thanks

Helpful, knowledgeable, friendly staff at this makeup emporium. There are larger editions of the makeup queen out there, but this one has a great variety of both large and boutique brands. Their scents and hair products suffer for it, but the makeup is so quality its worth it to frequent this spot. I was so happy to find that some less-common allergens did not appear in any of the items I tried or bought. I love their sample program, too - if you want to test drive, take a little home!

Always a pleasure going into this Sephora location! ALL the ladies are all so helpful and professional. My favorite place to get my fragrances. Thanks ladies!

Darien was excellent in providing service

Was assisted in looking for what I needed. Not too friendly location at checkout.

Very helpful! Thank you ladies!!

They were probably the nicest staff I had ever met they were so patient with me. Gave me great tips and even color matched me on the spot. I’ve been to other stores where they are so unwelcoming and I end up leaving since I’m so new to the make up business! I wish y’all wore name tags so I can’t shout out the 3 lovely ladies that helped me ♥️

This sephora location has very friendly helpful employees. They work very hard to sanitize everything and keep track of the number of people inside so expect to be in line if its busy.

Clean and well organized store. The people that work there are very nice and always ready to help! This is my go to Sephora store!

This has been the best experience Ive had in any cosmetics store. The customer service was so kind and genuine. They truly care about their customers.

Everyone there 9s really nice and welcoming!

Ive been here a few times and the staff is very helpful and friendly. They always answer any questions I have and, sometimes, I have A LOT of questions. They offer honest opinions and I always leave feeling like Ive made some new friends.

Martha was such a sweetheart w all of her help w skincare she made a few suggestions and was very patient w me, bless her heart 😘

Great customer service

Good service

Had to find my own product when I came into store!!! no one offered to assist..staff stood around talking to each other instead of helping customers.

Hit or miss. My experience wasnt so good this time. They used to have a great return policy.

Shout out to Johnathan for being really helpful and recommending be some bomb makeup and skincare products!Thank you!Also love that this Sephora is clean as well as testers and product is stocked.

Love this place! They have all kinds of GREAT products!

I was so satisfied with the above and beyond service from this store!!

I love it here... The staff is super helpful

Super friendly

Great customer service!

Horrible customer service, will not shop at the store or online.

My go to for makeup and all things skincare☺

Clean. Happy employees. I recommend.

Denise is rude, not helpful. And the girls act like giving you a sample will hurt their own wallet.

Great location in Chino Hills. Great service. Friendly staff.

Rude staff .... employees too busy chit chatting amongst themselves .... cashier was extremely rude no greeting not a did you find everything you needed .... just rang me up in a hurry ... last time I step foot into this Sephora

Great place to purchase fragrances for the wife.

Too faced rep was there and was fantastic

Qent to buy a cologne and the staff member helped me get my moneys worth. Thanks!!

Found what I was looking for, seems they have everything! :)

Thanks to the manager for not giving me even one minute to explain what I needed.

Best Makeup

Great

Good service and friendliness