Both Jason and the owner are so kind and professional. They came highly recommended and did not disappoint! I had my wedding band designed and created within 3/4 weeks. It was absolutely perfect! Exactly what I had imagined, with higher quality gold/diamonds than the big box store and at a better price. Another day I stopped in and they sized a ténis bracket for me within 2 hours so I could wear it for an event that evening. Amazing people, amazing service, and great prices. We will most definitely be back again.

I brought in my ring that my mother gave me. The stone fell out and I needed it put back onto the ring. When they gave me my ring it was absolutely beautiful and looked brand new. It sparkled!! They were very kind and professional. I had a great experience and will definitely return for any other jewelry issues, as well as buying a few pieces from them. They have beautiful pieces on display!!

Polgold is simply the best! Friendly and welcoming staff, great prices and quick service! Highly recommend.

Awesome people to have business with, and they repair everything and I always got it back just like when I first bought it prices are awesome and their friendship is the best, they have very awesome prices on everything they have

Extremely helpful and incredibly reliable. 100% trust

I was directed there by a family member to look at a Birthstone ring for my fiancee.I arrived early and waited for Polgold to open.I peaked in the windows as I waited and said to myself this jewelry store lacks the frills of the big stores.All I can tell you is 1.Read the reviews,2.Never judge a book by its cover,and finally,3 GO IN.Bought the Birthstone ring for my Fiancee and its gorgeous!!!She loves it.I met the owner and Jay the salesman.I am also in sales so recognize the signs of a person pushing for a commission.Not Jay.If you want to shop at the glitzy Jewelry stores go right ahead!!! As for me its Polgold forever .I found my hidden Gem,Literally!!

Great, friendly service! I went in to have my wedding rings soldered together. They were quick and did a fantastic job with the delicate points.

Excellent customer service. Very attentive to my needs. Asked a bunch of questions before to make sure I was getting exactly what I wantedThe diamond was amazing quality and the final product was incredible!

I’ve been going to polgold for many years my mom always went to polgold so I trusted Merek to design and make all my jewelry pieces out of very precious little diamonds my mom gave me that mean a lot to me they are absolutely beautiful pieces very different i wear them every day and she’s always close to me I go and have them checked and cleaned often and they shine better and better every time!! I would recommend polgold to everyone the staff is superb and Merek does beautiful work great place

Excellent service. My fiance and I both bought our engagement rings here. They are beautiful and the staff was extremely helpful.

Had a pair of pearl earrings that were gifted to me (not from this jewelry place)and one of them fell off since it was poorly glued in. The owner did a great job as always! He even changed the back of both earrings to make it more comfortable when wearing them. When I picked up the earrings the other stud fell off, I called the owner right away and so he took the other earring with no problem to glue it in and did not charge me a penny for it. When I initially took in the earrings, I asked to glue in the one that fell off, not both of them. I highly recommend this jewelry place for their great customer service and outstanding job! Thank you, Pogold jewelry for your amazing job.

Polgold Jewelers is the BEST place to go for new, estate and repairs of jewelery and watches!

Wonderful ppl. Super nice

Jason at Polgold is excellent, he helped me to navigate the complications of picking out the perfect diamond. Will be back!

Great, family owned jewelry store. We have been going to Polgold for years from my grandmother to mother and my sisters. We love this store for the quality of jewelry, the employees and the great prices. We will always recommend Polgold.

Local family-owned jewelry store with international selection and exceptional, friendly service. The staff selectively chooses pieces that are of the best quality and beauty. Furthermore, the hardworking staff is willing to work with you to customize and personalize jewelry to ensure you are getting exactly what you imagined. The few pieces that I own are among my favorites! I cannot recommend this place enough. 5/5 stars!

The Polgold Jewelers is a place to buy special gifts for happy, not so happy and all in between occasions. The professional, knowledgeable, friendly, and understanding staff is able to help you choose needed item. The selection of jewelry is outstanding, however, if nothing could be found in the store, the needed item could be ordered or even made by the jeweler.I am a very satisfied customer of Polgold Jewelers since the store opened more than 25 years ago. I do all my jewelry purchases and repairs at the store. I would highly recommend the experience of buying a jewelry in the store to everyone who is looking to purchase something extraordinary or just a something for everyday use. I wish everyone a HAPPY SHOPPING at Polgold Jewelers!

I have been going to Polgold for several years and they are a wonderful family business that is knowledgeable in jewelry and watches. Items I have purchased for presents are beautiful and of excellent quality. Plus they do on site repairs for jewelry and watches. All repairs I have had them do were done professionally and fixed with craftsmanship.They have excellent service and lots of unique one of a kind items. Highly recommend this wonderful business!

Hands down the best jewelers around. Wonderful people there and beautiful jewelry. I just got engaged and Mirek was so patient with getting the right size for my ring. The only place my family and I trust and go to.

I’ve been working exclusively with Polgold for as long as I can remember, and most of my family has followed suit. The staff take time to know us personally and truly listen to adhere to our tastes and needs. We have never felt pressured. We always leave happy. And, when the store does not have exactly what we are looking for, custom work is creative, thoughtful, high quality and extremely reasonably priced. I recommend them at every opportunity.

I’ve dealt with Polgold Jewelers for 20 years. I had some custom work done by the owner who is an outstanding goldsmith . His craftsmanship is unmatchable and delivered amazing results. All my ideas and concerned were taken seriously and with patience. All work was done on premises providing me with piece of mind.I’ve recommend Polgold’s services to all my friends knowing that they will receive great product at a good price with an outstanding customer service .MM

Very polite and helpful! Nice family owned business that helped me with very little knowledge to jewelry.

I had a few pieces of jewelry I never wore and Polgold helped redesign pieces that suit me better and that I’ll wear all the time. Jay was extremely helpful and kept me informed during the process. As a matter of fact I’m bringing in a post earring and having it made into a small pendant for a necklace. Their prices are very reasonable and they make beautiful, custom jewelry in addition to having a huge selection to choose from. I’m so happy to have discovered this gem in Chicopee center.

Friendly people, knowledgeable, and they have a nice variety of jewelry, including estate pieces. They were very helpful on a couple of pieces of jewelry that I had a hard time figuring out what I could afford to have done. One was an 18K ankle bracelet that I needed to extend, and advised using just the 14K extender which worked perfectly!. There is virtually no difference when looking at it. The other was having a stone mounted for a pendant and appraisal for the completed piece. Jason was very helpful in suggesting a variety of settings to pick from according to my budget. He also was very helpful in picking out the chain for it for the same budget reason.

I have been going to Polgold Jewelers for many years now and I am never disappointed! I get compliments on my jewelry all the time, so much that I have their business cards on hand to pass out and share the love. They are trustworthy and they always take the time to make sure you are happy with your purchase.

This jewelry store is the best!! Staff very friendly, knowledgeable, helpful & so nice to deal with. They have a beautiful selection of jewelry! I went to buy new, repair old, and sell some items, and they were amazing. I would highly recommend Polgold, and will be back!!

My father has been going to Polgold Jewelers for years now- and needless to say he has always been treated extremely respectful and kind by the jewelers. They have superior knowledge when it comes to gold. They do adjustments in a timely fashion and do a great job. The associates always greet you immediately when you walk in the door and offer assistance even if you are just looking. Now that I have been buying gold myself, there is no doubt I will go anywhere else other than Polgold Jewelers. Their customer service and quality of product is unmatchable compared to the other local stores. Thank you.- Victoria E.

This is my new favorite store! We have purchased a few beautiful pieces from Polgold, and the quality is always outstanding. The knowledge and expertise of all staff are beyond exceptionable. If you are looking for quality jewelry, at a reasonable and fair price, Polgold is the jeweler of choice!

Polgold Jewelers is my go to place for jewelry needs. Marek is a craftsman and excellent jeweler. Jason Picard is a great salesman and understands my taste. When I want to purchase a gift for my partner I can trust his judgement to ensure she will be pleased with the choice made. Good people to work with selling quality products. A true gem in the City of Chicopee.

I love Polgold jewelers, been going there for years and the people are so nice. Jewelry is top quality and good prices too.. highly recommended place and great customer service..

This was my first time going to them, but them were recommended by friends. Their prices were reasonable and your treated very nice. They also were so nice to complete what I needed right before Christmas. I will be a return customer.

When I wanted to have my wedding ring reset into a new setting for our 25th anniversary, I went to Polgold at the recommendation of a friend. The friendly and knowledgeable staff worked with me to not only find the perfect setting but also reworked my original ring into a beautiful new style. I have also gone to them for jewelry repairs and they always know exactly what to do. I will continue to purchase from Polgold because I trust them and the quality of the workmanship.

Very nice work with repairs and great shine to old jewelry

This jewelry store is amazing. The owners and their employees are super nice people and very knowledgeable. I trust them and will continue to do business with them. I would highly recommend them.

Best place not only to buy your jewelry but also to fix it. Prices are reasonable, a lot of variety of jewelry and service is phenomenal. Support your local businesses!!!

Have been shopping Polgolds for many years, always a great experience. Have had custom pieces made along with purchasing many other rings, sets etc. Great staff very fair prices. Highly recommend.

Such a pleasant experience here at Polgold every time. Never any pressure at all. Such a wonderful selection of beautiful product. This is my definite go to.

Purchased an engagement ring. Mirek and Jay were attentive and patient, finding the diamond I was looking for and a setting beyond my expectations. The experience was so satisfying we purchased our wedding bands there. Highly recommend Polgold. Outstanding service, extraordinary selection and great value.

Polgold is the best place to get your jewelry, great quality and price. Excellent customer service. I love this place. Highly recommend Polgold.

I am a client of Polgold for more then 25 years. I bought beautiful large and small pieces of jewelry there. They always take time to look for something one of the kind for me ( Im very picky client). Selection and prices all kinds of jewelry are way better in Polgold. Now they looking for ring for my 25th wedding anniversary. Just like I mentioned before very picky or not, or something just have to catch my eyes. Maybe I spent too much money there, but I called that investment.

Amazing customer service and employees. They went over and beyond to help me. I would recommend Polgold 10/10 times and I will definitely return in the future.

My husband and I have been customers at Polgold Jewelers for many years. We will not shop anywhere else. The service we receive is so amazing. They are all very friendly and always help us find exactly what we are looking for. My engagement ring is so unique. Ive never seen a setting like it. The quality and prices of their items are unbeatable. I would recommend Polgold to anyone looking for that special item. I promise you will not be disappointed! 😊

The best jeweler in the area. Small family owned business that takes care of their loyal customers. They can get you anything at a better quality and cheaper price than the big faceless box stores in the mall.

Always a good experience at Polgold Jewelers

I took my wedding ring in to get fixed it was broken in 3 areas on my ring they fixed it in less than 2 hours and it only cost 40.00 dollars I will take them all my business from now on thank you to all the people at Polgold.

Marik and the entire Polgold Jewelers staff were absolutely incredible. I recently purchased an engagement ring and could not have had a better experience!!At no time did I ever feel like I was just another sale to them. The entire staff genuinely cared about helping me find the perfect ring. Its safe to say that we have found our lifetime jeweler and would HIGHLY recommend Polgold to anyone in need for high quality and affordable jewelry.Thank you again to Marik and everyone at Polgold for making this big life event as memorable as possible!!We will surely be coming in soon for our wedding bands!!!

First time customer. Life time customer. I live 12 hours away, but I will never go anywhere else. Visiting over the holidays, I saw work Mirek did for my mother, and I was so impressed. I quickly brought my ring in to see if we could do something similar. Although I wanted an upgrade, my ring has sentimental value, and I did not want to lose the original stone and setting. When I returned a week later, I was blown away. He completely surpassed all expectations. I couldn’t believe it was the same ring. He is a true artist. The design is brilliant, and his work is stunning. The quality is unmatched. I will never go anywhere else. I couldn’t be more pleased. Thank you Polgold! Merry Christmas!!!

I have been going to Polgold for years. They are family owned, personable, affordable, and outstanding service. Their jewelry is top quality like the owners.

Friendly staff, great selection of a variety of styles at competitive prices. They do beautiful custom work as well.

Beautiful work. Done promptly. Good guys. Highly recommended. Thanks fellas!

I just wanted to take a minute and let everyone out there now, if your shopping around for jewelry of any kind most importantly Engagement rings, STOP SHOPPING AN LOOKING AROUND,,, you have to go to POLGOLD on 63 Cabot St in Chicopee. I cannot say enough amazing things about Mirek and his wife Michelle and all of the staff . I went into the store to get two rings sized an an anklet. Within ten minutes we were all set and cashed out, when I asked after all of the jewelery was put up for closing if we could take a look at some engagement rings for, hahas Mirek immediately started asking what style my GF likes an after a brief discussion there were trays an trays of rings in front off us. and again very quickly my GF said, Thats it, def that one if you ever decide to get it . Well I did decide to not only get it but i had given Mirek an insane timeline that was not only met with precision. But being that we are in a pandemic I had a limit of where I needed to be price wise and Mirek not only made it attainable but also stayed late into the night creating it an sizing it to perfection . So I could surprise my wife to be on our vacation in less then two days, I know this is a long review an i dont normally do reviews like this but Mirek an his team deserve it . I cant express how happy you made my now fiance an family so incredibly happy . BEYOND WORDS ...... THANK YOU MIREK AND MICHELLE .Your new forever loyal customer Derek

My experience shopping at Polgolds was wonderful. The salesperson Jason helped me to find the right chain for a family heirloom pendant. He was very knowledgeable on what was the safest and a very pretty type to go with. My family and myself have shopped at Polgolds for years and always had a positive experience, leaving the store with something beautiful and very happy.

I was welcomed and greeted with a smile and information about what I needed done to my jewelry, prices were great work was outstanding when I picked up my jewelry I am 100 percent positive I will be doing business with them again !! 😀💕

They were extremely helpful and top quality work. We will definitely be going back there for future purchases.

It is always a great experience when I go into Polgold. The staff treats their customers very well and they have the best prices on their jewelry. I feel lucky to have such a great jewelry store right in Chicopee!

I went to Polgold on the recommendation of my 2 sisters. I first went last year with a ring I wanted reset. They were amazing. I was so happy with my ring that I went back. This time I said I wanted a ring with a green stone. But the time we were finished, the result was stunning! They not only have a wonderful selection of jewelry but will also make what they dont have. Thank you Jason Picard!

The staff are great. Jewelry is amazing. Bringing a friend with me next time.

Polgold jewelers is the only jewelry store that I will go to! They have a wonderful selection, are very accommodating, and their prices are good! Wouldnt go anywhere else!

Very helpfull friends & lots of beautiful jewelery

Excellent service. Friendly and very helpful. Wonderful experience. Thank you.

The jeweler here did an absolutely amazing job repairing an heirloom piece of mine that another jeweler had destroyed and claimed as “unfixable.”Polgold staff were courteous, professional, and more than willing to go above and beyond to bring my sentimentally valued jewelry back to its original condition. The store is a real “gem” in the center of Chicopee. They have jewelry for everyone and every occasion. It isn’t your typical cookie cutter Mall jewelry store. There are some beautiful unique pieces, as well as traditional. Definitely my next stop when I’m looking to put a smile on someone’s face.

Always great service, and everytime I walk in, I get greeted and treated very well. Thanks guys

Excellent quality jewelry and customer service. I have been shopping at Polgold for approximately 20 years and would not shop for beautiful jewelry anywhere else!!

Just had some family heirloom rings repaired at Polgold Jewelers and couldnt be happier with the work that was done on them. Will definitely go back.

Wonderful jewelry and repairs! Very friendly staff!!! Recommended for everyone. They have a very creative selection!!!

This small family owned jewelry store has many surprises. They do carry the types of inventory you would expect but also has some very eclectic jewelry lines to choose from if looking for something unique.

I have been a costumer for years. I just customized most my items. I’ve been buying jewelry for over 35 years and i can’t say that anyone else I’ve done business with can compare to Mirek and his team. Customer satisfaction is always first and second to none. I recommend this Family owned business for all your special occasions.

We have been going to this jeweler for years now and couldnt be happier customers. Mirek does incredible custom work and the entire staff bends over backwards to find the perfect pieces for all of their customers. They have a huge selection of one of a kind jewelry and if you cant find something then they can order or make you exactly what you were looking for. They are the only jewelry store that I trust and all of my family and friends tell me the same thing!!

The employees at Polgold are a pleasure to work with they always take care of their customers and have a beautiful selection of jewelry. I haven’t been anywhere else after going here!

The people are super friendly and helpful, and they have a beautiful selection at reasonable prices. Our go-to jewelry store!

Very friendly, awesome prices, quality is good, very clean place. I loved it. Ill definitely come back

Love this store!💜 The people there are friendly and are very knowledgable about jewlery. I dont shop for jewlery anywhere but there! They are the best!

I visited the store in Chicopee MA with my husband right before Mother’s Day. My husband needed help with picking out the perfect mother’s ring to mark this years 2019 day. The owners are friendly and very knowledgeable about everything we were asking about the gold and what stones where best for my ring. It was nice knowing that we left there feeling like we made the best purchase we couldnt have found anywhere else.Sadly, I wore my ring to work and it was a very manual job and I lost the middle stone. This broke my heart. My husband brought my ring in right away to be fixed and replace the stone that had been knocked out.... they replace the stone at no cost to my husband. I can’t say enough about this treasure of a wonderful store and the beautiful people who own it.Thank you,Laura and Rich Fillion ♥️

I deen going to polgold for 20 years thay allway treat me with great respect tay alway give the best deal i purchase our ingasement ring and wedding. Ring. Here please all who waunt to purcase juelerythis is the best plase ray. no

I have made several purchases from Polgold Jewelers and each time the entire staff went out of their way to help me find exactly what I was looking for. The owners and staff are awesome as well as the quality and prices. I would be hard pressed to find a better buying experience anywhere.

After visiting multiple jewelry stores, comparing prices and quality, I have finally found one that is amazing overall! The employees at Polgold are incredibly passionate about helping their customers! If you aren’t sure what to get your significant other, they will point you in the right direction and they never rush you! I am glad I found them and am grateful that we have such a great place in Chicopee! Not only do they have a huge variety of in store jewelry, they will gladly order something for you. They also have very conveinent hours and get requested work done so quickly!

Very satisfied with the product and the service, would definitely go back.

Its a hidden Gem unless you get the guy with the glasses then expect a huge decrease in selling anything but a good deal in buying anything. The others that work there are really amazing peoples and really have beautiful items. I would take a trip if your bored its worth it.

Polgold Jewelers has an amazing selection! They are so patient and helpful with all decision making! I wouldn’t go anywhere else!

I had diamonds that were left to me from my mother.. I desperately wanted a ring custom made but did not know where to go. I asked my friends on Facebook and POLGOLD Jewelers was recommended by several.. The day I walked in, I was made to feel like only I mattered at that time. The sales person listened to what I wanted and showed me several options. Everyone was courteous and professional. I am now the proud owner of 2 Georgia rings and I EEWcouldnt be happier or more satisfied. I have found my new jeweler. I would never go anywhere else. Thank you to POLGOLD JEWELERS I couldnt be happier.

I feel so fortunate to have found such a trustworthy Jeweler. Mirek has been doing outstanding work for me for over five years. He first helped me by doing an amazing job repairing some of my most precious pieces. Mirek has also recently helped me choose new pieces that perfectly compliment my personality. I can truly trust him and that means everything to me.

I would highly recommend this place to anyone. They are very knowable, helpful and very pleasant to deal with. Great jeweller.

Amazing experience at Polgold!!Mirek and Jay really took the time to educate and guide us to find the perfect engagement and wedding rings! Whatever your budget, they will work with you to find your perfect fit!If you value professional, caring and personalized service I highly recommended stopping by Polgold Jewelers!Thanks again Jay and Mirek!!

Best craftsmanship by far, brought my new wedding band here to get it sized and it came back 100% perfect, and the staff are very polite and respectful and did not try to push a sale on me like most places do, will definitely be back here for any future work I may need done on any of my gold, wish I had found polgold years ago as Ive had bad experiences at other local shops, I will never go anywhere else for now on as polgold is the only place I can truly trust with my gold

The owners are a miracle workers; they can repair or custom make anything compared to other jewelry stores who tell you it cant be done. They sell everything from watches, amber jewelry, silver, gold, gemstones and diamonds. You can sell your scrap gold or old jewelry and they always give unbeatable prices! Best jewelry store to shop at!

Great experience! Very knowledgeable, good prices, great quality!

Very professional staff and excellent selection, highly recommend!!

My fiancé bought my engagement ring here. Its the most beautiful ring. Jay Picard helped my fiancé find the right ring for us. This place has great service with ring sizing and cleaning. Their selection is quite reasonably priced too. We will never shop at another jewelers again. Highly recommend this place for all jewelry shopping.

Great selection of jewelry. Owners are very helpful and will give you a good deal.

I was trying to sell my ex girlfriend ring. I paid in kay jewelry $600 the owner offer me only $45 for it. Guys please don’t sell them your gold they will scam you.

Jason was extremely helpful and was able to show me exactly what I was looking for. I will always come back to Polgold.

Awesome shop. All of my friends and myself went here to get engagement rings and wedding bands. Mirak is the owner and the nicest guy ever. Him and the staff are the least pressuring people ever. They help you find the items that you want at a price you can work with. I like in the Boston area and will drive to Chicopee just to go here!!!!

I get all my jewelry here...they have some very unique pieces that you cant find anywhere else. The staff is very friendly and helpful.

My mom has a ring she bought while in Russia and a while ago the diamond in the middle fell out. She went to a jewelry store at Holyoke mall (Hannoush Jewelers I believe it was) and not only could they not put the original big diamond back in, they put a whole different one in and then charged her big money for that. My mom made them take it out because she never asked for that and they just ruined the ring. She brought her ring here and they put the diamond back in and cleaned it as well and it wasn’t even a lot of money. She was sooo happy and you guys did an AMAZING job! It didn’t even take long too unlike the other place in Holyoke mall. Then my grandma brought her russian jewelry as well and they took care of that too! Definitely a 5 star place!

They go out of their way to help you an make you happy. Would recommend this place everyone I know.

Always there to help. Great place. Family been going there for years

Very polite and helpful employees look forward to my next purchases

Friendly helpful and great prices!!!! Would not go anywhere else!

Traveling from out of town, I was looking for a Irish Claddagh ring to return home with. Mirek had some in stock, but nothing that caught my eye. He and his staff were able to overnight some in. After making my selection they were able to place a birth stone in the crown within hours. Thank you. Love it.

Great people and Great service always !!