Wittmeier Honda
2288 Forest Ave, Chico, CA 95928, United States
Wittmeier Honda
Review №1

Kyle was an incredibly helpful service advisor! We had to have our vehicle towed in, and he made it so we didn’t have to show up until the work we approved was completed and vehicle was ready to go. The quote was reasonable and the total cost in the end actually came in a bit under what we initially approved. Maria was helpful as well. Everyone we spoke to was kind and made this an easy process. A car wash would have been nice, I guess we didn’t spend enough. Oh well, we still are appreciative and will use them again when necessary.

Review №2

Ive brought my cars to Wittmeier for every scheduled service, and was never as happy with the service I received as I was with this last one - maybe they had a new team, or maybe the planets aligned just right, I dont know, but not only did they check everything, rotate tires, change oil, etc. but for the first time ever - they washed my car! I was thrilled, because it needed it 😅Ive bought three cars from Wittmeier, so I bring them there for service, and they have never washed my car after a service before. I love it, and hope its now part of the service!Plus the staff I communicated with were very friendly and helpful - thats how its supposed to be done. 5 stars!

Review №3

Peter was extremely helpful and kept me updated on the progress of the service on my vehicle. He came over to speak with me when I picked up my car and explained exactly what was done.Maria was the cashier and she was also so nice and explained everything to me too.I am very impressed with Wittmeier Ford and would definitely recommend them for all of your needs.

Review №4

In what seemed to be an easy low cost repair, turned to be many HAVE TO repairs & a lot more money. Through it all my service representative was patient, understanding & helpful. I appreciate that caring kind of help.

Review №5

We have been long time customers of Wittmeier auto center. We have always been pleased with the care and vehicles we purchased here. We recently purchased a 2021 Honda Pilot Touring 7 on July 4, 2021. The sales personnel ( Dominic and Nick) were extremely friendly and well versed on this vehicle. Management were also very fair and helpful in making our time here more enjoyable. Jeff in finance made a long process seem shorter and was enjoyable to deal with. All in all our experience here was a positive one. We are really enjoying our new Pilot.Gayla and Larry Warner

Review №6

Just got our Sport Utility back from the service department and we could not have been more pleased. The repair was made to our Honda faster than expected and even cost us less than quoted. Will definitely be recommending Wittmeier to my family and friends. Well done.

Review №7

Shawn and the service team were helpful in getting my car diagnostic service completed. They kept me informed about the issues and gave me options to repair. Overall, the communication and turn around was exceptional and highly recommend the Honda Service team. Thank you!

Review №8

I would definitely recommend Ed Wittmeier service Dept. to anyone, especially my family and friends. This was my second time taking my 2000 Ford Explorer there and have been totally pleased with their service. Kyle was the person who signed me in both times and he is a great service rep to work with. Everyone there has been polite, helpful, efficient and courteous. I feel I can trust there work and have had no problems with the repairs made to my 21-year-old vehicle, thats right, 21 years! I76,000 miles and I love it the day I bought it 21 years ago and I feel they respect that. Thank you Wittmeier Ford!! Paula Halsall Link

Review №9

My experience at the dealership was very good, the salesman I worked with and the support staff behind him all worked very hard to ensure I got the vehicle I wanted at a price that I thought was reasonable and fair. They dealt with the trade ins I had very fairly. I have no complaints.

Review №10

Took my Honda in for an issue that was covered under warranty. They kept me updated on progress and completed the work very quickly. The free shuttle was really convenient with a relatively short wait time.

Review №11

The repair was made correctly and the truck is running right again. I am thankful they allowed me to take my truck back while we waited for parts. The parts took a little more than a week to arrive, but they quickly scheduled me after they had them.

Review №12

Thank you for your honesty and kindness! You were so helpful and fair. They realized they over charged me and contacted me to make it right! I was met with so much kindness!

Review №13

Always such great service. So professional, easy drop off. it’s so reasonable. I will always bring our cars here.

Review №14

This is for the service department- Service Advisor, Mike Faughender and the cashier who cashed me out. They both were very friendly, helpful, informative, and overall provided great customer service. It felt like they were able to take the time to discuss and explain my cars issue. This is a fantastic improvement from years past. While waiting for my car to be brought out, I was additionally asked twice if I had been helped, another demonstration of improved commitment to quality customer service.

Review №15

I was pleasantly surprised that Wittmeier was able to help me immediately even though I did not have an appointment. The were fast and professional and kept me apprised of the repairs every step of the way. A big shout out to Sean and Mike. Thank you for the excellent service. I will definitely be back.

Review №16

Everybody at the dealership was professional and courteous!I would recommend this dealer to anyone looking for excellent customer service. Ivan my salesman was the best that Ive ever worked with; great experience!

Review №17

I have a problem child of a car and have had to bring it in quite a few times. Every time the service has been kind, knowledgeable and transparent which is all I can ask for. The extra gas in my tank was also pretty awesome. I’m thankful for knowing I can bring my car here and things will be taken care of with no surprises.

Review №18

Man i definitely got the help i needed. Super nice staff and definitely helped me with my navigation system. I definitely would recommend this place

Review №19

They were able to change my oil and rotate my tires for me even though I have a Kia cadenza. I was happy that I had scheduled my appointment last Wednesday with a young lady on the phone. She told me that they may not have my part available. I came in today on Tuesday to pick drop it off and they did it.

Review №20

Excellent service and attitude is polite and helpful. Mike was my service person and I was very pleased with his expertise. Service costs are very reasonable and less expensive than any other auto repair business in Chico.

Review №21

Ive never been a big fan of Ford, Ever! I purchased a 2013 F150 FX4 and like it a lot. Well built, few issues, and when I do bring it into Wittmeier for servicing, my experience has always been great. Good staff, and honest.

Review №22

Because of a technical issue with their utilities, they didnt do the work I had brought the car in for. They never called me to tell me they couldnt do it. I had to text someone who worked there to find out about my car. When I picked it up, the AC barely blew any cold air. I am mechanically inclined, and I think they removed some r-134a from the coolant system. Poor customer service, poor communication, poor work performance, and even worse, lost trust. I will NEVER bring my car back to this service shop. Walmart service center provides better service than Wittmeier Ford Service Center.

Review №23

I had a 10am appointment at Wittmeier’s service center to have a safe installed in my center console of my 2021 Ford Explorer and I chose to wait instead of using the shuttle. Peter was super helpful and noted on my paperwork that I was waiting. It was done within an hour. Thank you Peter and the Wittmeier service team for your efficiency!

Review №24

I have had nothing but issues bringing my car here! I will not purchase another Ford due to the poor customer service and inconvenience of trying to get my car serviced. The lack of product knowledge is unreal.

Review №25

Great customer service! Would be nice if they offered a shuttle home while waiting to get my oil changed. Other then that no complaints & thank you for the free pens 😉

Review №26

Oh my goodness. I bought a new Honda from them back in January. The experience was stressful but I mainly blame it on myself. Anyways, About a week or so ago I heard a noise coming from my back tire. If I jacked the car up and spun the tire, It would make a pretty bad noise. I took it in, the test driver could not hear the noise (granted, it wasnt terribly loud). So I repeated to both the test driver and the one writing up the service order (both were professional) that it was the driver side rear tire that was causing the issues. About an hour and a half later my car is pulled out. The mechanics in the shop claim there was no noise and just blamed it on the alignment. I get home, read exactly what they did, and sure enough they only checked the two front tires. So I wasted half a day driving to and from Chico only to find out that the problem was not even checked correctly. The only reason Im not giving a one star is because I was treated good. However, I dont know if this mess up was due to a lack of communication on their part or just didnt bother checking. Either way, for something this simple I wont be trusting my car with them again. Im just very disappointed.

Review №27

I recommend going to this dealership in Chico California! They respected us wanting to look at cars by ourself and then tell them which cars we were interested in and then take a look at them. They didn’t feel too pushy which is hard to come by at big dealerships sometimes.

Review №28

Ahhh long waits understaffed .i frel bad for them

Review №29

Everyone was so helpful and professional! Took care of us buying a new car. Highly recommend them. Best customer service!!!

Review №30

I Always have a great experience with Wittmeier Auto Center. This is my 3rd car from them and I look forward to all the places my new Honda Odyssey takes me. Look to Wittmeier for your next car need.

Review №31

We ended up buying a very nice used car. We got off on the wrong foot by trying to buy a vehicle for which someone else was already making an offer. Our sales team rebounded nicely by offering us an additional discount on another vehicle that was already discounted and we walked away with a great buy.

Review №32

Quick and friendly service. Felt like I was being charged appropriately for the services I was getting and did not feel like the prices were inflated just because my car was taken to the dealership to be serviced. Also did not try to up sell me on other services which sometimes happens at other shops.

Review №33

As soon as I drove up to drop off my car, a greeter came out to take down my info. Next my service coordinator came out to check my mileage and take me inside to his desk. After discussing what my car needed, I handed over my keys and was out the door. Everyone was kind and friendly. I really appreciated being able to wait in my car for the service coordinator because there are no chairs beside his desk. I have muscle weakness that makes it hard to stand for more than a few minutes so I appreciated how smoothly everything went.

Review №34

They are very nice. There inventory is great. They work excellent together. Its a great place to buy a car, truck, or suv

Review №35

The experience was quick and painless. The salesmen Dominic and Brandt listened to my wants and needs to help me pick out my Ridgeline. They were very low pressure and made me feel welcome there.

Review №36

Excellent service. Very happy with both sales and service experience. Highly recommend.

Review №37

Customer service was excellent. I had questions and the clerk had a nice attitude and patience to answer and explain some other things I didnt know. I totally recommend 👌wittmeier Honda.

Review №38

We test drove a couple cars. We came back another day and settled on one. We went inside to negotiate a price, fully prepared to buy. We have bought 5 cars over a twenty year period from Wittmeier Honda, all a positive experience. I can’t explain how negotiations fell apart so badly and so quickly this time. We were even prepared to buy the car outright without financing. Our salesperson seemed to lack experience and expertise, unable to answer many of our questions about the car. That’s not a big deal. We could easily look it up and get the answer online. Their people skills also lacked and were awkward while showing the car, and in negotiations. They really seemed like they didn’t want to make a sale and made us feel unwelcome to coming back even. I’m really sorry and bewildered by the experience. We were looking forward to continuing our many year relationship with another purchase from Wittmeier.

Review №39

Wittmeier Honda Service got my care in quick for maintenance and oil change. Very friendly and completed the work in the time estimate they gave!

Review №40

Normally i get my car washed every time for service. I take it to ford dealer in Yuba city, due to school i cannot go there anymore so chico was my option. Staff very nice! I wish they washed my car too! Thats all.

Review №41

I was helped by Peter. He was very professional and courteous. He went above and beyond to help me. Thank you!!

Review №42

Quick and easy, was immediately notified that the car was done. Only thing missing was a recalibration of my tire sensors but that was an easy fix!

Review №43

They team at Wittmeir were kind and courteous. They vacuumed my car after they preformed the recal maintenance. My only complaint is that the inside of my car now smells like gasoline. Not sure why that is, but it is very strong. I drive with my windows rolled down. Hopefully I can get the smell to go away soo.

Review №44

Great service. Service writer was very friendly and informative. Work was completed in a timely manner.

Review №45

The service department is great! Peter always communicates with me quickly and explains the issues very well!

Review №46

This was my second time receiving service and everything about it was very professional. I highly recommend Wittmeier Ford for all your service needs.

Review №47

Bought a new Gonna Pilot EX-LBeautiful inside and out. Worked with me on pricing..

Review №48

Peter was very knowledgeable and his tech found a small problem in the engine computer. Reprogrammed and my truck is fixed.

Review №49

Mike was very helpful with my situation, he communicated throughout my experience.. great Customer Service.

Review №50

Everyone from the time I scheduled appointment to the time we drove away was friendly, helpful and knowledgeable.

Review №51

Went in for an oil change, was done within 30mins. Service writer was very nice. Unfortunately the lube tech lied about issues with my truck. Claimed that grease was leaking from my transfer case (which uses transmission fluid) and was being slung around under my truck. Got home, no evidence of any grease, just dirt (cant wipe up grease and leave dirt behind).First time ever paying for an oil change, and it seems like an expensive way to get lied to, but hey, its got oil in it.

Review №52

Truly amazing people that worked fast to get my car back to me in a timely fashion thank you and will continue to come back.

Review №53

2+ hours of waiting to simply turn in a lease. Called ahead, told I couldnt make an appointment. Let them know what time Id be there...apparently there is only one human at this place that knows how to do this. Ive watched other employees sit around, chat, play on their phones while I wait for this one person to help. Staff is not friendly. I love Hondas. Ive had 3. I will drive as far as is necessary to buy my next one SOMEWHERE ELSE.

Review №54

Great place to get a car! Francisco was very helpful and so was his sales manager. Definitely recommend coming here.

Review №55

Great customer service. Will do everything to get you in a car you love

Review №56

The people at Whittmeier provided me with an excellent first time buying experience. It wasnt low pressure, or even low pressure, it was more like; What can we do for you? So glad I chose a Honda over the other vehicles I was looking at. I know its hard out there, new car inventory is low, but if you know what you want, the Whittmeier team can find it. A big thank you to CSR Jessica with the Honda team for taking the time to show me how to get connected up to my phone, and dial in all the electronic features. Also to the main man in finance, who managed to find me an insane deal on an extended warranty when I couldnt afford the cost of something that will cover and protect my car for the next 10 years!! Of course a big big thanks to the new salesman on the floor who took the initiative and grabbed the bull by the horns and was a true professional that was able to get me an awesome deal. Thanks all!

Review №57

I’ve never had an easier time buying a car from a dealership. The past few times have been rough but these guys made it much more of a pleasant experience. Jose was the guy that helped me out and we got along a lot while test driving and coming to a deal that I really liked. Nick, the manager I believe on duty was also very kind and made my trade in possible. Professional throughout the whole process. Kendra was also the fastest finance lady I’ve ever seen and got me out the door quick. I plan on doing business with them again in the future

Review №58

I went to Wittmeier Auto Center for an oil and filter change. The service was great and timing was as well. Thank you.

Review №59

I appreciate your team taking the time to help me even though You were very busy at the time I arrived. I Thank You for making time for me.

Review №60

Second vehicle we have purchased here. Both times were very satisfactory, good service, good price, and good people to work with.

Review №61

Jesse Redding at Wittmeier Chevrolet helped me every step of the way and helped me get my 2016 Chevy Trax back on the road calling me with each task, I appreciate everything you all did for me! I’m a CHEVY girl today and always!! Thank you Wittmeier Chevrolet in Chico, Ca for an awesome experience

Review №62

Thank you so much very very nice looking forward to this again

Review №63

Great service of what was needed and asked for. I believe my rep was Chris who was great.

Review №64

Friendly Staff, fast customer service. Competitive service prices.

Review №65

Everyone at the dealership were friendly and helpful buying a new car was a breeze

Review №66

I loved that you guys washed my car after my oil change! Way to go Wittmeier!

Review №67

I had a very pleasant experience purchasing a new vehicle from Wittmeier Honda. Working with Cammron made the experience easy. He is knowledgeable and not pushy when looking at various vehicles. He took the time to listen to what I wanted. Jessica also was a pleasure to work with. She followed up with my satisfaction with my purchase and walked me through the functions of my new vehicle. Thank you!!!

Review №68

Everyone at Wittmeier is always super nice. From when I checked in in the morning to when I paid and picked up my car, everyone was friendly and helpful. The check in process was very fast and my online appointment details were all ready to go. The shuttle driver was very friendly and prompt. The lady that helped finalize my bill was very nice and made me feel as if she already knew me. I always feel confident that the Wittmeier staff values my business and takes care of my car as if I am more than just a customer. Thank you.

Review №69

Lied on a diagnostic for my wifes car. Lied about the numerous leaks in the air-conditioning system lied about the state of the serpentine belt tensioner. Couldnt even be bothered to fill the tires. Dont trust these thieves.

Review №70

I had a few items needing to be taken care of and was told that it would be about 90 minutes. Okay, doesnt sound too out of the ordinary. Much to my surprise, I was called in under 60 minutes and got my car and was on my way. Thank you service crew!

Review №71

We had very good service from all the staff

Review №72

Someone had backed into my car and my bumper needed to be replaced and some touch up paint. It was completed within 4 days and looked brand new!!!

Review №73

I drive from the folsom area to here to get my oil changed service is always quick and above and beyond. I can trust that they wont try to Selle anything extra

Review №74

Service was good and employees were very nice.

Review №75

Great Service!!! I was very happy the the awesome emergency service they provided!!

Review №76

Best service advisor in the business… thanks

Review №77

Took my car in for a recall repair and the staff went above and beyond to make me happy. Special thanks to Shawn!

Review №78

Always great service and repairs. Ive had both appointments and also just drove in (to get service lights checked). They are up front and honest about the cost of services and I really appreciate that. Will continue to use Wittmeier for all of my service.

Review №79

Great experience and great customer service!

Review №80

Great service from friendly people honest reliable service

Review №81

Had to get a key made. Key they kade does not start my car all the time. I have to try it multiple times and sometimes am late because it took over 30 minutes to start the car. The key also does not pop the trunk. However they handled the recall on my car beautifully and installed my new battery. The actual mech work was great.

Review №82

Everyone who helped me purchase my car there made it a memorable one! My sales consultant, Brandt Ervin, was very knowledgeable about the car I was interested in and he went the extra mile to be of service to me, as did the manager there.

Review №83

Take the drive go to Gridley country Ford

Review №84

I brought my car in with brake issues and Peter and the folks at Wittmeier got it taken care of that day. Really prompt and professional.

Review №85

Kyle went above and beyond great service.

Review №86

Kind staff and excellent service!

Review №87

Super nice people and always helpful

Review №88

Not happy with this place I payed them 165$for diagnosis which is overpriced to tell me something I already know I will never go back to this place I do not recommend them except to pay 3k at the minimum for anything other than oil change

Review №89

Did a great job.

Review №90

Friendly, professional and excellent service!

Review №91

I’ve purchased two vehicles at Chico Wittmeier in the last ten years. They were the most trusted place to me. Always friendly staff, always excellent service. Then something changed. Suddenly the whole place changed staff and the vibe went downhill. The cars on the lot aren’t clean and the friendly atmosphere is gone... but those things I can forgive. Ok the end they’re not actually that important to me. What matters most is integrity and honesty. Those two things are unfortunately completely lacking. If the term “used car salesman” means anything to you, it aptly describes the folks running this place now. They blatantly tried to steal money from me by simply adding a line to the invoice stating something along the lines of “customer approved increase in price.” With my name on it. With a bogus time stamp as well. When I asked about it, they just said oops sorry don’t worry about it. There wasn’t even any kind of an excuse. Just “we tried to take more money but you caught us lol.” That’s shameless and disgusting.

Review №92

Great and professional service!

Review №93

Went in for my oil change and tire rotation. FRIENDLY staff and efficient service.

Review №94

Ericka was amazing!! Knowledge kind and courteous. She even stepped away a few times for my husband and I to talk privately and without pressure. Definitely our go to sales lady there from now on.

Review №95

Quick and response very outstanding

Review №96

I bought a used vehicle and they were not upfront with some of the options to finance and said it was in the interest of the dealer to do my loan the way they did it. They never gave me any other options and added in a security system that I outright denied. Ultimately it was in the documentation (my fault for not looking closer). They aren’t looking out for the consumer at any level. Jeff, the business manager, and person in charge of finance, pretty much said I’m screwed and it’s my fault. He might be right but doesn’t change the fact that they were the ones who screwed me. I’d try to find another dealer that is more honest (if they exist.)

Review №97

Thanks to Ericka,and Ben there the best the work with us trying g to get this car I really wanted there patient and friendly 😀👍

Review №98

Gad two ing coils put in

Review №99

My wife and I had made several trips to the Honda lot at Wittmeier. There was never any aggressive or annoying behavior on the part of the salesmen. They always left us alone at the appropriate times.The final trip was to purchase a 2020 Pilot Touring model. The price was competitive with no haggling necessary by either parties. The sale was seamless and Wittmeier never pressed for additional charges for anything.All in all it was not an unpleasant experience and I would certainly recommend them.Update: We just had the first tire rotation and oil change (included in sale). Service was quick with no up sell. The staff were courteous and answered all of my wifes questions. As with the purchase... no complaints. So far so good.

Review №100

Very knowledgeable, friendly and professional

32 Photos
4.3 Rating
  • Address:2288 Forest Ave, Chico, CA 95928, United States
  • Site:
  • Phone:+1 530-895-8181
  • Auto repair shop
  • Auto parts store
  • Honda dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
  • Oil change:Yes
  • Debit cards:Yes
Similar organizations