Way to go! The staff made my experience the best by accepting what life threw at us that day, making my appointment work out for the best, and saved me money. I appreciated the guy behind the counter. He was amazing!
Excellent service, got a new truck battery, in and out fast, did a great job
Came here to do a one time tire rotation and they charged me to get a 1 time fee to get it done for the lifetime of the tire. Every time I tried to come and get that done though, Id be turned away because there were other cars there that needed more services than mine. Shouldve just charged me to do it the one time then instead of overcharging me.
Good price on oil change. Even gave me the left over oil to top off my car when it needs it.
Helped me with a dead battery. Very courteous
Took a while to get help to open the locked case, but they did have what I was looking for
Great service employees was great and on time evenwhen short handed
Dont waste your time with tire and lube. Youll be there all dayyyyyyyy.
Took three hours to change one tire when I was initially told forty minutes, you can stand and watch them just talk and joke around, as they walk away from what theyre supposed to be working on to chat to each other, and not even talk about car/questions. Im an understanding person but to take three hours? If I was told it would be three hours initially, thatd be a different story.
You definitely get what you pay for. The prices are so cheap because the customer service is horrible. I waited in line like the sign out front says to for someone to come check my car in. Someone pulled up behind me in line, got out and went inside to check in. I continued to wait because again, thats what the sign says. They proceeded to help the other gentleman first and checked him in before me. The guy working was rude and not in the least bit helpful. He then told me it would be about a 40 minute wait. 1 hour and 30 minutes later, still waiting. Standing here watching them through the window and I havent seen a single person touch my car in over 10 minutes. Lesson learned. Id rather pay $10 more at jiffy lube for faster, more professional service.
Oops I guess I should have put my last walmart rating here cause this is where it belongs thanks Roy for making sure we made it home safely
The guy was great. Told go out to the shop and theyll install wiper blades for your car, 20 bucks out the door. In and out about 7 minutes
Roy and Kevin are the best. I came in for an oil change. They noticed that my oil cap was put on too tight from my previous oil change there and the plastic started to crack. They stopped what they were doing, told me that they were going to replace the cap. I had a time limit because I was moving to another state. They replaced it with a metal cap and made sure my car was taken care of before the car transport took it.I definitely recommend coming here for your oil change. I trust these guys 300% with my car.
Went in to get an oil change and tires rotated and was told it would be 45 minutes. Came back after an hour an they had just finished the oil change and said they would not be starting on the tire rotation because a worker needed to go on break. So I waited another 30 minutes and came back and they still had not started the tire rotation. I just paid for the oil change and left. They have no sense of customer service and I will not be returning.
They get the job done qnd for a fair price. But when it comea to personal service there is none. No one goes over any findings ir to say all went well. That part is up to the customer to go over their receipt.
First time on the morning is faster. I arrived 7:30 and i was ready in less than an hour.
Walmart has pretty good prices on Tires and the staff seems knowledgeable enough for installation. But.. I was quoted $153 over the phone for 2 tires, with all fees included. Showed up and it turned out $153 was before fees. After fees, it was $194.
Great people and good work despite a long wait time.
The lady that works in the auto department has horrible customer service... She was super short and snappy .call was placed on dec.17
Great price for oil change. Just get there as early as possible. They are friendly and helpful.
Too slow
Got me in. Made the exception and gave me a great deal.
The Manager and Staff are Very Helpful, they let you know what your vehicle needs for Safety !
Do not buy a battery from this place. We bought one and started having issues starting the car. Replaced the alternator and starter and still having issues. Had multiple places test thing and all said battery was bad. Wal-Mart tested it and their machine says it is fine. Assistant Manager Travis comes to talk to me and will not look at me, he just stared at the print out from their machine and insisted there was nothing that could he done. Since the piece of paper from a machine we never got to even see said the battery was great we were stuck with it.
Super friendly and helpful!!! GREAT SERVICE!!! (I got new tires).Definitely recommend!!!!
Ran by a group of idiots. They will mess up your car and send you out anyways, then deny it while their co-workers back them. I was almost killed after getting new tires from poor quality of work.
Its Wal-Mart.... Long lines, quick self checkouts (dont use because it takes away from someones JOB!) And rude leaders/management
Great service, fast and very affordable too
Great service at a great price. If you dont mind the wait, its a great place to get service.
Got an oil change. Good service
Headlight restoration that lasts.
Excellent service and really fast.
Horrible services! Call in and they put me on hold. Then I hung up 10mins later to call again but completely no answers from 4-5 calls. 20mins later another call and still no answer!! What kind of service is this??! Ridiculous.
You get what you pay for. We had to get tires from Walmart because their service center was open on a Sunday while no one else was- we should have just waited till Monday to go somewhere else. It was the worst experience having to deal with Walmart Tire & Lube in Chico. The staff was terrible! and the incompetence was even worse! We will go elsewhere next time.
Good but slow
Long lines. Have to put up with waiting for people who are buying random stuff like clothes at the automobile shop. ?*!@#$
Awsome people good work and good prices
My husband waited to get his oil changed, and no one came.
Arrived approximately 3 hrs be fore closing and they cant fit me in.
It took far to long for an oil change should take 20 minutes at the most
Very friendly.
Cashier staff are not very people friendly - technicians are honest
Good job
Great Service
2 hours and a half for an oil change. 😠😡😡😡
HORRIBLE SERVICE!! WAS HERE FOR OVER TWO HOURS FOR A OIL CHANGE!!! And only two cars were in front of me!!
Great Prices
Great price
Slow
I went to make the change of oil to my car it was 3 in the afternoon, they close at 6 in the afternoon and they didnt want to do it anymore. They did not reach and had no more a car in front of my poor service