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Wittmeier Collision Center
1070 E 20th St, Chico, CA 95928, United States
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Wittmeier Collision Center
Comments
Pa
Review №1

I couldnt get the car done I brought in 3 weeks before. I said car maybe would be done in a month More or so. Service Writer was great, but the company is very unorganized! Decided to do the car myself I own my own custom car shop.

Lo
Review №2

No work was performed after having my car for 5 days. They wanted to keep my car an addll 5 days to fix something else not on the initial estimate. I asked them just to repair the bumper and headlight. I needed my car back as I was leaving out of state and would not return until next month. Today they asked me to pick up the car. I did. No work was done at all. I called my insurance company and reported that and asked them NOT to pay for work that was NOT completed. Definitely never using this business again and will warn people off.

Jo
Review №3

Penny was great! She was always keeping us up to date on what was going on. Very very friendly. They got what they needed to get done. Offered to give me a ride home when I dropped off my moms car. They were dog friendly and professional! Penny kept us up to date on the time frame of work and cost. I would recommend to everyone. Thank you Wittmeier. The car looks great but the service way outstanding.

Bu
Review №4

Fast and friendly.

Er
Review №5

While the repair took a couple weeks longer than previously stated (it needed a bit more work than previously stated) we could not be happier with the service. They even got rid of the annoying rattle from the rear window that came with the car when we got it.The guy who worked out our car (Noe?) kept us in the loop pretty much every step of the way and always informed us if anything more needed done, they worked with our insurance company so we didnt have to, and all we had to pay on the way out was the deductible.If you have unfortunately crashed your car and need it worked on, bring it here, my only gripe is that they dont have any rental car options while they are working on your car, but they did get us a pretty decent discount on car rentals none the less. Still 5 stars though, Id give them 6 if I could.

Br
Review №6

Great bunch of guys and gals that get the job done

Sh
Review №7

Great and friendly customer service

Fr
Review №8

It was fantastic

Th
Review №9

My adjuster was amazing. So patient and did everything in his power to help me. I would recommend this place to anyone. I cant remember my adjusters name but he is what costumer service should be everywhere. He should be in charge of training people so theres more like him.

Da
Review №10

Ken was very thorough and had my estimate typed up and ready to go in less than a half hour

RJ
Review №11

DO NOT take your car here. I took my vehicle in for a hit and run incident I was involved in, and my rear bumper, exhaust system, and a few other components were damaged. Let me start off by saying that Wittmeier Collision Center is definitely way too good at fooling people. They estimated me a week and a half, with parts being ordered the same day I took my vehicle in, etc... well I got it back over 3 and a half weeks later! If it wasnt for my car having an app, I dont know what I wouldve done. I was lied to MULTIPLE times about the work being done, parts being ordered, the location of my vehicle, you name it! There was no communication what so ever, I had to call every few days and have them sound annoyed even mentioning my car. Why? Well because my car was located somewhere other than the collision center, and I once again, was NOT informed even though they swore up and down that I would know every little step. Oh, and not to mention the surprise visit I made... Shocking enough I was lied to about a part that was already there, in which the previous day I had called and they said it would take a week to get to their shop. One day I received a phone call from the agent in charge of working on my car, and was directly told that if their shop mechanic didnt meet me the day of the surprise visit, he wouldnt put a damaged faulty part on my vehicle if I wasnt such a cool guy. Their words exactly. So please, if you have a car that you enjoy and dont feel like having it back for a month.. DO NOT take it to Wittmeier.

Da
Review №12

We had some damage done to the paint on my sons new to us mustang. Wittmeier not only painted what the insurance approved which was everything but the rear bumper but they took it upon themselves to fix a few dings and paint the rear bumper at no charge to us. It took a bit longer to get the car back than some other shops might have done but the work done on the car and the paint job itself is like the car came off the show room floor. Thank you for going above and beyond for us. My son is one happy camper and the car looks brand new. I also want to say, everyone there is super nice and great to work with.

ji
Review №13

These guys are great! Very good and complete repairs. Great staff and top quality work.

Ta
Review №14

Do NOT take your car her. Brought my small SUV in under an insurance claim. Took them 2 extra weeks to fix it because they ordered the wrong hood then dropped and broke the grill. When I got it back there was stuff hanging from the engine, the bumper didnt fit properly, there was a clinking sound when I rolled down the window, the door locks on the passenger door didnt work and it still had the same license plate frame that was smashed up from the accident. There was little to no accountability taken on their part or any kind of token or apology to show they were sorry for the horrible repair job. Save yourself some time and go somewhere else!

ty
Review №15

They were lovely and understanding after my accident, and explained as much as they knew so I understood it.

Re
Review №16

Friendly, professional and quick. Made this most diffucult situation so much easier.

jo
Review №17

Had my car in for repair almost nine months ago or more can the service writer missed a damaged hubcap promised me he would order one Android call me when it came in about a month later I called him he was going on vacation and said he would take care of it when he got back 2 months later can said I was supposed to come in and pick it up its been a long time now the hubcap finally rolled off the car however the body work they did was very good the broken promises of the service writer ask me upset and thats why Im writing this review there was also a third call where Ken told me hed have to go back and check his notes and get back to me and of course he never did.

Ad
Review №18

I never been there.

Es
Review №19

Great customer service

Ja
Review №20

Had a bumper and rear quarter panel repair here thru insurance. They were super friendly and informative through the whole process. It didnt take very long and they did an amazing job! My car looks soo good. They even washed it and vacuumed the inside too. Seriously above and beyond:)

Information
6 Photos
20 Comments
3.7 Rating
  • Address:1070 E 20th St, Chico, CA 95928, United States
  • Site:https://wittmeier.com/collision-center/
  • Phone:+1 530-895-3048
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto restoration service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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