My wife and I got married on May 29th, 2021. Its amazing how many little things you forget to do within the final month before your wedding, and a lot of those things called upon printing services (wedding shower invitations, church programs, name plates for tables at the reception, inserts for hotel guest gift bags...). I spent a lot of time going back and forth to FedEx Office down the stretch.Every visit I made to this location, I worked directly with an employee named John - he didnt share his last name. I am so grateful for all of his help because he made every trip painless and all during a time of great anxiety for my wife and I. We were working up against tight deadlines and in most cases John was able to follow through on every request the same day I visited (although I dont recommend anyone leave any projects to the last minute like we did). Every order turned out in terrific condition, he personally cut each piece to size, he made sure we got the best discounts available - We may have elected not to have church programs if it wasnt for Johns help in that final week.Im incredibly grateful for his services and will be returning to this location for future printing and packaging needs so long as John is an employee. Hes truly an excellent representative for FedEx Office and has incredible people skills and customer service strengths. Bravo on a job well done and thank you! I only selfishly hope this post doesnt get him promoted so we can continue calling upon him for help down the road :)~Bryan

Just had amazing customer service from Nicole for a package that wasnt even going out via FedEx.

I have only been to this location on a handful of occastions but have always had postive experiences. Today I entered and was greeted with a big hello and welcome. I only had a package to drop off, but you never know how long it may take depending on how busy it is. My trip in there was quicker than I had expected! The woman who helped me was very friendly and got my package rung up with a receipt so quickly, I was out and done there before I knew it!

Kind of a weird review, so brace yourself. my laptop went missing after it was shipped from this store. it was never scanned in. tracing couldn’t find it. I found that it had been accessed a week later via Microsoft. in a round about, Jovan with Fedex helped me greatly and followed up consistently. the computer manufacturer ultimately replaced (or fedex paid them for it, who knows). for a month life was uncertain but it all worked out. would I recommend fedex? Eh. would I recommend Jovan, yes. promote him.

Its important to note my first experience at this location was in 2016 and I hadnt been back due to the way I was treated by staff. Fast track to today, I had a single page document I needed printed urgently and needed some help. The employee for printing was rude to me before I could even step up to the counter or utter a single word to him. I was greeted with a snotty hold on a minute okay? with his finger up in the air at me As though Id said something nasty or rudely demanded something from him. That was beyond unprofessional, unnecessary, and just not okay. When he came back I explained I needed help with printing. He literally refused to help me. Instead he handed me a card and directed me to the machines that I had just finished explaining I was unable to use and why, hence needing his all holy assistance. In other words, he didnt listen to the customer. I dont know if he was having a bad day or what. I normally will not step foot back into a business where Ive had this sort of experience. 5 years later and its worse. I will never be back. I have never been treated so rudely and unprofessionally at any FedEx. But you know what? I went to their competitor in the very same parking lot and paid them 20x what I would have paid at FedEx. Its not just the product or service that grabs and retains customers. I will never step foot into another FedEx. I will never use any of their services. It only takes one bad apple and his nonsense ensured FedEx will never see a penny put of my pocket ever again.

Ill choose this FedEx Kinkos over owning a printer any day!The friendly staff, how easy it is to ship quickly, quick self serve printing with the cloud/retrieval code, and the staff assistance when I dont know how use the self serve copy machine has raised my standards for other FedEx Kinkos.Im grateful, and I am there every other day!

I was in a bit of a time crunch to get some architectural plans printed and Kevin was extremely helpful in helping me get them printed on time. Efficient and exceptionally friendly. Thank you!

Just got screamed at for asking for a package. Terrible customer service skills.

DO NOT GO THERE UNLESS YOU WANT YOUR DAY RUINED. I walked in and saw 2 cute puppies and thought this person might actually be friendly. I was WRONG. The man was rude and forget customer service..He asked me to pay $3 to print the Pre-paid shipping label from my email and all I said was, oh, I didnt know it was going to be $3 for you to stick a pre-paid label.and he said, You dont have to get it. Actually, you are welcome to leave.I had my credit card out ready to swipe, and I said, No, its fine I was just not expecting it.He TORE THE ALREADY PRINTED LABEL and said YOU CAN LEAVE. I DONT HAVE TO SERVE YOU.I had walked 30 mins to get there because that was the nearest fedex location to me.I will never go there again. And I would recommend you to also not visit unless you plan to ruin your day and wonder why certain humans are that way.

Very disappointed with this service location. Please dont go there. The item in my package got stolen. And they refuse to pay my insurance claim on the package. Nobody at FedEx is willing to help or investigate properly. Its like they dont even care. The item in the package cost me thousands of dollars. And not a single sole is willing to help me out. Thieves.

Beats the post office! Kev was super friendly and helpful, got me sorted out when USPS could not.

Very rude customer service by a young lady today at the check out. bad attitude. get it together

Starting out initially, my experience was great. The assistant manager was helpful. I logged into the workstation and printed off whatever I wanted to print. However, the scanning machine was broken and it took me over 15 minutes to get help. Some of the employees stood by idly even when I asked foe help multiple times(3 in total). I wasted my valuable time here and I was not happy. Staff needs customer service training.

PLEASE READ. I have been a patron of this location for well over 20 years. I think it even used to be called Kinko’s. Anyway, I’ve always had very lackluster experience. Today, I came in very puzzled with how to handle my envelopes and custom mail /cards and I worked with a gentleman by the name of Jovan.Wow...talk about intelligent, kind, patient and in general great guy. I have redirected friends and family away from this location for years. Jovan just put this Fed Ex location back on the map for me. He is a leading example of what I’d want for my business. FedEx should be honored to finally have a team player that can change someone’s mind like mine whom is set in their ways. Thank you Jovan for a great experience.

Chill location! Actually let you borrow pens or use tape if needed, not sure why USPS has got so protective over their pens and tape but I appreciate the assistance when trying to get something shipped out

I went to the office to send an urgent express envelope. The overweight lady asked about our transaction, and we said that we wanted to send the document to Mont Prospect IL by express. The first reply she gave us is We cannot guarantee delivery Nobody can guarantee anything in the world. We know that. But like someone coming out and saying this without asking anyone, like telling me go away, Im very tired today. So I left without sending anything and went to UPS. I have sent it many times before, even before express, the cargoes were delivered the next day. I dont understand why he said that today. Training is a must, FedEx never again.

Says it’s open until 6 PM online and via phone. Showed up at 5 on a Saturday and doors were locked. Three other customers were outside, confused as well. Someone nearby said they’d been closed since 4. Don’t waste your time. This was the third Fedex we’ve visited today. There’s a UPS across the parking lot.

Friendly staff, doing their best under current circumstances.

After walking nearly a mile with the packages I needed to mail via FedEx, I showed up to the store at 11 AM on a Monday (they advertise as being open 8 AM to 8 PM on Mondays, even during the pandemic) and, despite the fact that the Open sign was lit up and the lights were on, the door was locked and I couldnt see any employees in the store. I called to see if anyone was in the back or something, but nobody picked up. In all, it was a super weird and negative experience.On the bright side, I learned that the Walgreens a bit further north on Clark accepts FedEx drop-offs, so I went there instead and had a great experience.

I was here yesterday and the three men working did an exceptional job dealing with a line of people out the door, social distancing, and keeping their cool.

My friend had shipped a gift from out of state to this location to ensure I was able to pick it up securely and on time. When I arrive to pick it up I was greeted by a friendly staff member and re-directed to the right location. The whole pick up process was smooth and fast! I was also offered other products and services at the store for future trips.

I had to ship a super sensitive document for work and I was nervous about how this package would be shipped. I went in feeling very nervous because of the strict shipping requirements.. Donzetta related to me and made me feel comfortable in shipping This beast of a document.You are the best, Donzetta!

HiI advise no one should go to this location the customer service was really bad . I try to send a package back. I didnt have the return lable on my phone. So i went home to get a better label for them i came back they would ever try to help me i was in there bout 2hr no help. I finally left. I went back to walgreen where i start from and gave him my phone and he sent it out within 5 min. OMG. I FILL LIKE I WAS NOT NOTICE. THEY TREATED ME SO RUED!!!!.PLEASE TALK TO THEM OVERTHERE. I ADVISE ALL BABY BOOMER NOT TO GO OV0ER THERE.THEY TREAD ME LIKE A KIDS.NO MORE BUSINESS FROM ME EVERY.THANKMS.BENHAMIN

Had my credit card details stolen shortly after handing it to an employee here. Coincidence? Think not, nobody else had my card in their hands in weeks. So.e employees will act indignant if you decide not to ship with them after receiving a quote. Save your time, along with your money,, go elsewhere

My experience has been very positive. Have visited 5 times. 4 for poster printing through an email order and once for shipping. Always on time. Always attentive. Moises has been particularly helpful in making sure patrons are being helped when there is a line

Whatever youre paying Chris its not enough. This man had the business savy and foresight to earn a customer for life as long as he works at this store. Everything else created a stressful environment. I highly recommend you put him in a place of management if hes not already so he can train future employees or change store protocol because he understands customers.

Horrible experience. Broken machines and poor customer service.

Bustling in these work-from-home days, as people still need printers. Expensive, but not surprisingly so.

Just rude people with bad attitudes. I asked for help with printing and cutting for my sisters wedding and the man in the self service area told me “Well I can show you how but then you’re on your own. Not our fault if you mess it up.” I told him I’d rather place an order to have them take care of it and he said, “Well I don’t do that over here,” as if I was such an idiot to make the statement. I said that I asked the counter where to do printing and cutting, and that they sent me to him, and he said, “I didn’t tell you to come here.” Just such an attitude that I 100% did not deserve. The only reason there’s two stars is that the woman at the actual printing desk was nice-ish. Respectful-adjacent. Will never bring business back here.

Cant believe the convenience of this place and how easy to use the self-serve printing is. Wish I had known about this sooner.

This place is trash. Lost my package and didn’t declare the true value of $800 glasses. NO CUSTOMER SERVICE. Horrible staff. Will never use Fedex again

Awful service. I went in with a question about a package that was being delivered to me and the staff told me to call FedExs 1-800 number. They didnt do anything to try to answer my question. There happened to be a truck driver dropping off packages at that time, he was far more helpful than the staff at this location.

DO NOT GO! BAD EMPLOYEES ! one star is actually a generous review. I had a Masters thesis due in 2 hours and needed to print out 4 copies. constantly stated this is urgent and the employee i did not listen but instead said i should have planned ahead, the manager heard all the conversation and they simply stated they had other jobs and cannot print my 4 pages urgently!!! stayed there for about 20 minutes for 4 papers, had to try 2 methods of printing and both methods were not explained tome regarding the number of papers to copy and so this resulted in more delay . the employees have bad attitudes, the employee stated that i do not need to be snappy !.and were overall rude. They need to learn some customer service, this is the reason they are at the store or else it would be a self service store only

I’m not usually one to post reviews of places especially if they’re negative. But this three star rating is me being generous because I’ve had good experiences there in the past. I entered on the morning of February 5 in need of printing a headshot for my upcoming audition. I have never had a problem with this before, and I hope to never have a problem with it like this again. I walked in and one of the employees greeted me, then without listening to my needs try to direct me to a printer that could not print photos despite my protests that the photo was the exact thing I needed. I was then quoted a two hour wait time purely out of spite. How do I know it was out of spite? Because I went to go get breakfast, and returned about 30 minutes later out of curiosity to find the employees entirely free. I then proceed to forward them my print job, and the employee in question was extremely unhelpful. I gave her a photo with 1080p resolution and he came out printed looking like it was from an N64 game. I was aghast and asked what happened to the resolution of the photo. She said, “This is just how it printed,” and charged me. I know for a fact that it could’ve been printed with better resolution because I have used this exact same FedEx multiple times over with no problems (hence the three-star rating). Maybe it was just a case of the Mondays, or maybe I was lucky enough to have never dealt with this employee before and she has been consistently inept since her employment. Regardless I would not recommend anyone ask Donzetta to do anything if she isn’t in the mood or you will be as dissatisfied as I was.

Its Friday night at 8pm. I need to print a shipping label. Thats it. Theres one guy wotking, Ive been here for AN HOUR just trying to print this shipping label. This dude is trying his best given that theres a line, but these people need to have more than one person working if its going to take this long

I have (almost) always found the staff at FedEx Office to be incredibly helpful with whatever project I walk in the door with. As a student with a busy schedule, I sometimes need to print late at night, and the 24 hour locations make this possible. I went to this FedEx Office late on a Tuesday night to print a last-minute project: 4 color flyers on 8.5 by 11 glossy paper. It was so simple, I could have done it at home if Id had the right paper. I walked into an empty store and was greeted by the lone employee. After explaining my project, she informed me I would need to use the self-service kiosk. I asked if I could print on glossy paper with the kiosk, and she told me no, Id need to submit an order to do that. I reiterated that it was a very simple print project and that Ive always been helped at the counter with projects of this nature. She responded by saying, I have a lot of work to do. She was unwilling to help me, a customer who came INTO the store because she was so busy. It would have taken a maximum of 10 minutes. Nevertheless, I went to use the kiosk. While it was the wrong paper type, I was able to print two of the four pages. The other two, however, I could not, as the kiosk does not provide scaling options. Overall it was a complete waste of time. If I had wanted to print on flimsy, plain paper, I would have stayed home and used my own printer. If the staff is unwilling or unavailable help, what is the point of being open 24 hours, or being open at all?

I read all the reviews and was worried. I needed to print something off my jump drive and only needed about 10 copies so I had to go here because it was last minute. I walked in and the man greeted me and then asked me what I needed. He gave me a quick rundown of the printer and even followed up with me while he was working with other customers. Once I was done he asked if I needed a bag or if I needed anything else. I was relieved that everything went okay. I wish I would have had time to get his name so I could give him a great review directly to fedex.

This used to be the best FedEx Kinkos but over last few months something has changed. You cant claim to be 24 hours if there is no staff there to support. The gentleman working the print side is rude and unhelpful. I have never been spoke to so unprofessionally.

Its always quite busy in here and often a bit hard to get someone to help you. Ive used the scanners before which are self service with a credit card and quite cheap.Ive printed a lot of pictures with my jump drive, their actual photo machine is quite slow but I have printed and framed a few black and white photos on 8.5x11 paper off the scanner for about .10 a piece and they look great!!They also have fancy paper for printing resumes, but that requires trying to get someone to help you.

10.00 hold on your credit/debit card for one copy... No love, or trust for the customer. Go to the competition located in same plaza next to coffees shop. They deal wit you correctly..

Yesterday, I had to make some copies and print out some paper from the computers. The person in charge treated us like we were 6-year-old children or mentally retarded. I understand that it might be exasperating to explain over and over the same thing every time a new customer try to print, but I find difficult to justify this behavior given the level of prices. Something I did not like was that he grabbed my arm to show me that the printer worked. Not cool.

I visit this location a couple times a week; by far the best Fedex facility in the area and they have easy parking!

Okay, I first and foremost admit that I read the reviews before I had gone to this location, and I thought they were a bit unfair, but was surprised to find that that were really on point. This location is great, but the service is not up to par. It felt a bit more like visiting a state office with the lack of any customer service. I gave it two stars, as the only redeeming quality is the location. However, the lack of genuine customer service, or willingness to give any leaves me to give only 2 stars.

When it was my turn at the counter, I started to tell the agent what I wanted to do (box up a laptop and a desktop for shipping). Instead of listening to me, she carried on a conversation -- VERY loudly - with the other agent who had apparently been dealing with an unsatisfied customer. As a result of the agents inattention to my request, she couldnt tell if she had printed two shipping labels ... It was pretty stressful, frankly, because her accuracy would determine if I got a refund on these machines. I wont be going back to this location.

Absolutely best office hours. Nice staff, never had any issues and I go there quite often.

When I walked in, both employees were busy so I waited for a bit. I just wanted to print an email from my phone, and I was going to ask the best way to do that. When the man I was waiting behind was finished, Ray, the employee, asked what I needed and before I even finished speaking he interrupted to say their email service was down due to updates. He pointed at the self service machines and said I could use those. I told him fine but needed to know what kind of documents could be printed and he said I dont know and stared at me like I was bothering him. I ended up taking a screenshot of my emails and sending the screenshots of attachments, and that worked. So on my way out I told Ray that that had worked for me (since he didnt have any suggestions for what I should do at first, I figured he could offer this to another customer) but he was so rude and said just because it worked for me it wouldnt work for anyone else necessarily. Whatever.

This is extremely difficult review to post. I have had nothing but professional, helpful, caring, service from this FedEx Kinkos but tonight was 100% different. I encountered two staff members that were not only unwilling to assist but refused to. The photo and resume that I needed to be put back-to-back and not informed cost the $15 extra not including the prints. Unfortunately I needed two things formatted. This is brand-new since I have been to this FedEx Kinkos multiple time to do the exact same thing and was not charged that this formatting Charge. I received no answer why this was the case just a Gruff are we still doing this or not. After refusing to use my jump drive and having to sign onto their computer to email it to them I refused after spending $3 to do anything else four staff members that refuse to do anything for me. Ill never go back here again which is unfortunate because past employees have been nothing but fantastic. I write this to warn other customers as Im sure nothing will happen to these employees who are not an incompetent and extremely rude. If you need any assistance I recommend the Walgreens thats just down the street they were fantastic and assistant and everything that I needed.

Sorry, i believe you could possible be little off base.The lady’s & guys, I believe to be expertly trained. They are on time, well mannered articulate, thoughtful and of yes polite come hale, rain or snow. What more could you need? That these professions (you thing) are not giving. Please don’t miss understand me i really need to.understand Please enlighten us.I want to know how you feel and why. I feel UPS seem not to be able to handle the responsibilities they been given by AMAZON and TARGET.I’s just with (AMAZON and TARGET)cant seem to understand, when a UPS leaves the boxes in the mailroom for a week or two. (Amazon Target)will never get it, really really don’t get it.I’ve Several times continuously have emailed. Maybe you can help me understand Why they don’t. Thank you.Oh, I’m sorry if they do respond bask. It’s always the same as everyonein the building ITS BEEN DELIVERED.Go figure. Please excuse,my iPad very ill on lastcough. TU for time Tip.

Customer service is the worse. The guy there was rude and didn’t care what I was going to do. He repeated himself like a broken record or answering machine. I walked out because I knew the guy was not going to help me. Last time in that location.

Had an extremely irritating experience here. Went inside to scan something, made a trip across the street to a bank to get cash, returned to find my vehicle booted. $140 fine to remove the boot.When I pointed out I was off the property for a minute at most, the person working the boot was unmoved. Id avoid shopping here - if they pull tricks like this, who knows how else theyll try to scam you.

I thought everyone was helpful and kind.

DONT COME HERE. Worst customer service ever. And very expensive. I was treated in a boor way. Very slow packaging, it took her 20 minutes to put a cell phone in a box and close it. Furthermore, when I was about to pay she said: Oh and the box is $10. WHAT?She should have said that before. I was about to cancel the shipment, but after 20 minutes standing up there I gave up and said ok you win.Conclusion: $25 dollars for the slowest shipment option to California.I will never come back here and I hope FedEx takes it into account and teach their workers how to treat a customer.

Customer service is horrible, thats not the right place for those idiots. ..I got out in less than 30 seconds because of theirs behavior. ...better going somewhere else.

Andres took care of me. I stood there for about 5 minutes while his coworkers called out to him to come out of the back to help. He was rude and short with me. Not the end of the world but come on.

They have all of the services that you would expect at a Print & Ship center. Its open all the time. The location is very clean. This is my neighborhood Fedex so I go here quite often.

The lady worker there was extremely not nice, she was asking to do social distance like 10 ft instead of 6, I don’t recommend going to this location

My experience was good... until I got to checkout and was charged $45.00 to ship a broken laptop (I told them it was broken). I didnt have much time, so I went in there and the attendant packed my laptop while I packed other things. Needless to say, I was shocked when I was charged $45.00 just for the laptop.A rule of thumb, I think, is to tell a customer that the box they will be purchasing costs more than the shipping itself. Especially when the shipping charge is $20 and the box is $25.00. Yes, really, they have a $25.00 cardboard box. Who knew?I wont be going to Fedex anymore. The UPS next door will be getting my business.

Really bad attitude from some of the staff today. Out of fedex boxes in the right sizes and do not really care. Suggested I go to a different location to ship. Which I will definitely fo next time. Probably a UPS one...

Omg . I rarely post reviews except when extremely necessary. Do NOT waste your time coming here!! I wish I knew a UPS store was literally next door, I would have saved myself the trouble. They obviously do not understand what customer service entails, extremely rude and unhelpful especially the big black dude that worked on March 7th 2018 morning, as I did not care to get his name. (This is definitely not a race thing as I’m black myself ). I literally had to sit through about an hour of listening to him belittle so many customers (including myself) while rendering no atom of help whatsoever. Very loud, no sense of knowledge/experience about his job and acted like people were bothering him by coming to the store. I literally came to check the reviews just to be sure I’m not overreacting or being sentimental. From what I see on here, I’m 100% correct. This is the worst business to put your money in. Do yourself a favor and go somewhere else !!!!

Quality of print great. However, I felt as if I was bothering the staff by asking questions and listened to other customers get belittled. They truly have no idea what service or sales is in this location. Bad.

Very slow service. Will be going across the street to usps from now on

There is a reason this FedEx has horrible reviews. Save yourself the time by going to a different one. The most unprofessional employees in all of FedEx work here, Im sure. I went in to get a few things printed off and a woman told me they couldnt print for me even though they were just sitting around, doing nothing. When I asked why, her only response was because shes going to have to print them individually so youll have to place an order for tomorrow. I had 22 pages that needed to be printed and they clearly werent busy and that excuse was terrible. You all need to hire better employees for this location or just close the damn thing down. Its basically useless.

Not the best customer service, but the location is great. The self-service printing is nice.

Fast, professional, courteous service at the counter. I have also used the computer workstations for printing documents and have been satisfied.

Staff is super helpful and friendly. Love that this location is 24hrs.

Stupid incompetent employees who can’t be bothered helping or assisting customersUnprofessional poorly trained not knowledgeable and bad attitudes!There is a UPS store in the same “strip mall center” where the employees are friendly and go above and beyond to help you. Don’t waste your time going to FedEx head over to UPS. Believe me you’ll be glad you did!!!

Tia was so helpful and fastI went there to print some stuff and I think they changed the way they treat the costumers

I went there to print off a 30 page packet. I sent their email service the attachment, and it took 45 minutes before I received a confirmation email that it was received by Fedex. I asked the person working if there was another way to do this and she said no. After 20 minutes of waiting there and retrying to send the email, I looked at one of the Fedex business cards and saw there was also another online printing service. I couldnt believe that the person working there didnt tell me this earlier.

Very convenient fed ex. Ill admit the customer service is really hit or miss depending who is working there, but most of the time it has been good for me

Good luck getting service here - whether youre speaking with a haggard old-sounding person on the phone, or a clueless younger individual, youre almost guaranteed to leave here angry. Absolutely terrible. Avoid this store like the plague - especially when theres a UPS store literally 500 feet away. Sure, UPS is terrible too, but theyre ever so slightly better than the complete idiots at UPS.

Whomever works there at night was not helpful at all! Acted like she knew everything when she didn’t. Had to go home without making the photocopies I came in for which was for my daughters book report and all I needed was 5 color copies of some pictures for a presentation. The girl shunned me away and said that I couldn’t make those copies there because of copyright laws...ok. Went home and did my online research and what I asked for goes under fair use it’s not like I asked her to duplicate the book for me! So for that waste of my time and than being told something that was untrue by a so called employee I give them 1 Star...I wish I would’ve took her name down but I didn’t. The encounter was at 11:10 PM on 5/15/19 with an employee who was uninformed and totally unhelpful. I’ll just go buy ink for my printer at home and not deal with people that do not help when asked for assistance because they know nothing!

***DO NOT GO*** This parking lot has incredibly aggressive parking security that lurk to boot your car instantly (like, within 30 seconds) and charge you $140 to get the boot off. Bloodsucking extortionists. The shop itself is also overpriced.

The worker who answered my phone call was BEYOND rude and disrespectful. He did not help with anything and basically said the internet has the email address and then someone will respond to that. If I could give no stars, I would.

Prompt and helpful service, I was able to get in and get out with my prints quickly.

This place sucks, but itll get the job done. Staff are not helpful and are rude, but do what ya gotta do.... There is a UPS in the same shopping center that is much much better! Go there if you can.

Good stuff

Convenient 24 hours. Poor service. There are never enough people working. Always a wait.

The printer stopped printing half way through my document and they blamed my file!? Still had to pay for it because it didnt print out my receipt. makes no sense that you put your card in first hoping a praying your document comes out right... Save yourself the frustration and go digital. dont print anything and call it being ecological or sustainable.

If you want a maximum combination of RUDENESS and INCOMPETENCE come to this store. If you want it done professionally and quickly go next door to the UPS store.

Count this star as a negative 1. Unprofessional, absurd policies to print and ridiculous prices. Dont waste your time.

There was an African American gentlemen in particular there who was extremely rude to me!! I for one will never ever go back to this store! Judging by other comments it seems to be a common theme! The level of arrogance is not sustainable and management needs to take action

The Dave Chappelle Kinkos skit is as relevant today as its ever been

My experience is mixed here. Some of the employees are very helpful and others are just plain atrocious. The bad outweigh the good unfortunately

I would not even give it one star. Really bad customer service. I had two packages and the guy didn’t give them together instead he lied that it was left on truck. They won’t even apologize for making someone come back within the same hour.

Great local place for printing, scanning and shipping needs.

This place is horrible! Cant get anything done efficiently and have no concept of multitasking

Worst customer service ever. They just stand around and talked to each other while there were five people needing help.

Always gets simple print jobs done in a pinch

Been waiting for 10 minutes. There are no customers in here. They’re just “Busy” staring at a computer screen

The employee that worked with me was extremely rude, and overall not helpful. Certainly a poor representation of the FedEx brand. I will use a different carrier for shipping in the future.

Ive had nothing but expert and courteous service here. this is THE go to place for printing and shipping needs and everything related.

Never had a problem before Ive been coming to this place for the last 3 weeks but today this chick working the overnight shift whose name i will not reveal was being a total bi*** I was trying to ship some boxes and I taped them up myself like Ive been doing for the past 3 weeks but today this bit** told me they werent well taped so she insisted in opening them just to see what was in there I opened one but she wanted to see all of them which was pointless because they were all labeled and declared value was 200 so there was no reason to open them ..dont come to this place dont waste your money here youll have a bad experience....

Truly the worst Fedex....there was an employee her name is J..e..

HOOOOOOOOORRIBLE CUSTOMER SERVICE IN THE A.M. SHIFT!!!!!!!! I should’ve listened to those other reviews because the were dead-on!!

AVOID AT ALL COSTS! I used the workstations to print one item and within the three minutes I was online my email was given a virus. Employees could care less too, I called to inform them of the situation, the person who answered the phone didnt apologize, didnt ask what station, anything important, just said ok and hung up.

One time I passed out here and they called a ambulance for me and even shipped the laptop I brought in while I was unconscious. 10/10 would pass out at this FedEx again.

I got my business cards cut here and I also got some resumes printed. As a designer I wouldnt go here unless you were in dire straits. I thought the ink printed too dark.

Great Place - very Helpful!!!

Terrible customer service. Had to go to someone 2 times for help.

Helpful staff, the copiers are always operational