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Uptown Ace Hardware
4654 N Broadway, Chicago, IL 60640, United States
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Uptown Ace Hardware
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Jo
Review №1

Had good a selection and exactly what I needed. It felt a little cramped however and difficult to navigate inside the store. (Could use more signage.)And yes, the store does close at 4pm. Store appears to be run by an older couple with no other employees.

Jo
Review №2

All I want to do is completely reorganize this store. But the staff is helpful and the prices are reasonable.

Me
Review №3

I respect this place for immediately meeting me at the door to put a mask on. I know thats a nuisance to some people, including those like me who are vaccinated, but NOT ME. Ill mask up every single time. I came here to try to get a key copied, one that the manufacturer discontinued, online websites couldnt order, and two other hardware stores couldnt do. I respect that their key copier TRIED. It didnt work and was too short, but the guy (dont know his name but hes older, Asian, dark hair) at the key copying desk made an attempt.My only complaint was there were two other keys that I was trying to figure out how to hook with the rest of my keys after the little handles broke (and they couldnt be copied). The same guy told me to drill a hole, but he refused to do it because he had some kind of confusion about a car key with another customer. I looked around at all the keychains and found a rubber holder for less than a dollar that solved my whole problem. He should have just told me to try that instead.Still though, good customer service. The parking is hard because theyre by a train stop and parking meters, but I found free spots twice because Im used to this area being a Borders. (I miss Borders so much.)

Ge
Review №4

Great store. Nice people. Just got a face lift also. Looks much more friendly and modern from the street!

Ge
Review №5

Great small hardware store with a bit of everything. Helpful advice from employees.

Ch
Review №6

Very helpful Staff, knowledgeable and professional. They have never Sterned me wrong. Help me correct course a few times even.

Gr
Review №7

Small store but they carry a variety of items also the staff are very helpful and friendly

Ch
Review №8

Great little local hardware store!If you need something in a hurry, its a lot better than going to Home depot.

Mi
Review №9

Although the store is not handicap friendly, the staff is. Jeff was a huge help for me and my sister. Her walker had broken and he went out of his way to help us fix it. I really appreciate the above and beyond effort he made. Cannot be more grateful. Hope his boss knows what a gem he has in this employee.

Mo
Review №10

Very helpful staff. They really know their stuff. They have just about everything.

Ra
Review №11

Aged from the years but very rustic, reminds me of when I was a small boy shopping with my dad at the local hardware store in the country. Most of the workers were friendly, one extremely nice.

ri
Review №12

Very good for local area they have lots a tools. For faster suplays keys and others houses suplays

Sc
Review №13

Old school hardware store ++++Unschooled older female cashier. She needs to not be public facing

Mi
Review №14

I went in for a pipe wrench, and they showed me something much better for the same price. Then the salesman helped me choose the right drainage pipes for my sink and gave me some helpful advice about installing them. ThisPlace is a real hardware store, and their employees are real hardware people.

sr
Review №15

I will never go back in the store ..the manger was on race profiling..looking at me like I was going to steel out of the store and was in my property management company outfit .. I will drive the extra mile not to shop in that nasty outdated store !

Pa
Review №16

Can be difficult to get to as Wilson station handicapped entrance is several blocks away and is a ramp not an elevator

St
Review №17

Nothing but love for this store. The main guy (owner?) there is quick to ask what I need right when I walk in, and almost always has it in stock. My spouse gets the same treatment. The store has a deep and compact layout, but it beats walking miles of distance for a handful of items at the larger depots.

Bo
Review №18

Over priced...and when I walk in they dont speak but certain customers get a warm greeting. The guy that makes the keys is professional though

Gi
Review №19

It looks little from the outside, but its just a mirage. Theres a really good selection and the customer service was very very attentive. 100% get your hardware needs here.

Ja
Review №20

Love this conveniently located hardware store. They have most anything you need, and everyone that works here is super friendly and helpful. A true mom and pop shop. Support em!

va
Review №21

I spend on a lot of time there coz I get into hobbies that need some items that they carry.

La
Review №22

My experience with Uptown Ace Hardware store has always been good for the pass forty years. Very, very very helpful. I was able to repair things in my home by their assistance. Thank GOD.

Je
Review №23

Very helpful staff however their hours are very short only open till 4:00 and closed on Sundays

Do
Review №24

My Dear Sweet Friends, I have shopped here many years. The staff is the most helpful and friendly staff! And, prices are excellent!

Ro
Review №25

Friendly neighborhood hardware,with plenty of choices.

Gw
Review №26

Two thumbs up every time I go there they are so personable and so helpful one of the best Ace hardwares Ive ever been to

Br
Review №27

Good selection of tools and project supplies with a very helpful and attentive staff.

Ke
Review №28

Great and knowledgeable staff.

Ju
Review №29

I so appreciated the kindness and helpfulness of the employees on my recent/first visit! They were so nice to my son and also offered my pup treats at checkout. They had exactly what I was looking for (something that the big box stores did not have). They offer a huge assortment of products, not just home improvement items. Hope this store will continue to be supported by the local and surrounding community!

Jo
Review №30

Its ok

ta
Review №31

Its Ace, but has a cute local shop feel to it. the owner is very caring and helpful who also seems like he loves his job.

Fo
Review №32

Lots of unique and useful hardware that is difficult to find at other home improvement stores. A little bit messy, but the employees know where everything is, so it isnt too much of an issue.

Ja
Review №33

Excellent customer service for a pick-up online order. Items were ready on arrival and wheeled out to my car. Thank you.

Yv
Review №34

So knowledgeable and helpful!

jo
Review №35

Havent been there in a while.

ci
Review №36

This place has the stuff slot of other stores dont. Great.

Sh
Review №37

Im new to the DIY movement and this place has everything. Also the staff is great, always helping out to see if i need anything (I probably look lost lol)

Sh
Review №38

Could be a l title more organized but they legit have everything.... like everything🛠

Pe
Review №39

Friendly helpful staff and a great way to support the local economy

Ja
Review №40

Friendly staff, good diverse selection of stuff. Only place for improvement would be some stuff seemed limited stock or missing but it may have been out of season. Hopefully that front window gets fixed soon.

Wi
Review №41

Seriously some of the most friendly and helpful people here Ive ever met!! Great local store with pretty much anything youd ever need from a hardware store!

Al
Review №42

Needed copies of key 🔑 .Had tried other places but unfortunately the copies never fit the locks correctly. Which meant time AND money wasted. But not this time came here last week and was treated nicely even though it was 5 minutes from closing. Got my keys AND they fit. Uptowners lets use our great ACE.

Mi
Review №43

Typical jam packed, mildly organized city Ace hardware store

Ca
Review №44

I like going to this place. The building is tucked between a side street and the Wilson El stop. Its small, but they have everything in there. A much preferred experience to some big box store.

St
Review №45

Very helpful staff and plus they have almost everything I need.

Ma
Review №46

Very nice & helpful staff, but Place could have been cleaner

no
Review №47

The employees are helpful and very knowledgeable.very courteous, environment.the store is convenient as well has most if everything

De
Review №48

As other reviews said - it may look small on the outside but it is pretty big on the inside. Staff is extremely helpful and friendly. I had keys made there and they work perfectly

Le
Review №49

They are very helpful to each customer. 😷😀

Do
Review №50

Sam was super duper helpful with me. He found a screw that was perfect for a project I was building. Would never have been able to do this on my own. Thanks!

Em
Review №51

I did not go in, my brother went in for me. My brother said it looks very small from outside but once you are inside its big! And he said that they were very helpful. So that means it was good.

La
Review №52

No problem with that being there.

Da
Review №53

Interesting older store with friendly helpful staff.

Al
Review №54

Good customer service

Ap
Review №55

Still a cool place

Je
Review №56

Stopped at this place within minutes of their closing to grab some screws I needed. Super helpful and welcomed me into their store without any crankiness or passive aggressiveness though they were about to close. The place looks small but they have a ton of stuff. 👍

El
Review №57

Finally found a bird feeder for our balcony

Tr
Review №58

Great real hardware store not a cooperate takeover such as high priced home depot or lowes

GQ
Review №59

Good selection for how small a space they have, and everybodys been pleasant and helpful.

Sa
Review №60

I asked the owner how long their business has been restricted by construction. He said its been about 3 years now. Theyre very helpful and always go out of their way to find whatever you need.

Na
Review №61

Easy to miss location, especially with the construction. But worth the trouble to find. Its much larger than it seems and the selection is great. Staff is super helpful and welcoming.

To
Review №62

Super helpful & friendly.

LA
Review №63

Went in and found every thing I was looking for got in got out the lady was very helpful so it was cool

Jo
Review №64

I love this place! They have everything you need for household fix em ups! They have great prices and the staff really know their stuff. I just purchased a new showerhead and shower rod for my bathroom. The guy even told me how to install it for maximum efficiency. Im glad this place is walking distance for me.

Ch
Review №65

They always have what I need!!!

R
Review №66

Very helpful staff. Glad to have it nearby.

Ji
Review №67

One of the old Ace stores with a mom and pop feel. Staff is helpful and friendly.

Ji
Review №68

Big place with pretty much anything you need....may have to ask where to find it though! Very helpful and kind staff

Gr
Review №69

Love this old store under the EL been around for years and the owner is very nice and knowledgeable

De
Review №70

This is a small hardware store stocked to the roof. I frequent it often and rarely do they not have what Im looking for. The staff are friendly, helpful, and knowledgeable.

Ra
Review №71

Great store! These people are what makes the little guys great. They knew what they were doing and what the customer needed. This is the place to go to

So
Review №72

Helpful employees. The owner of the store was polite.

Ni
Review №73

Because someone wrote a 5-star review but only gave one star...

Gl
Review №74

Great place, good selection. Id give them five stars but they tend to close earlier than their posted hours which trips me up too often

ia
Review №75

They had everything I needed quickly and for a reasonable price. The store was crowded with items but the staff knew where everything was.

Th
Review №76

I found the odd size battery I needed.

Aa
Review №77

Very helpful staff. This place has a lot more stuff than you think from seeing it on the street. Will definitely shop here regularly.

Te
Review №78

I love this store! I always get a helpful, informed answer. Instead of replacing a pot handle for $20, they replaced the screw for $0.39!! Big win!

Re
Review №79

Helpful and friendly staff that are willing to take the time to help you locate what you are looking for if they carry it. Merchandise is reasonably priced.

Bo
Review №80

Definitely worth stopping in. Have more than you would expect.

Er
Review №81

Smart folks working here

Ka
Review №82

Average small town (in a huge city) hardware store. Not updated recently and layout is ancient. Employees know it well so just ask them where anything is because you wont be able to find it. Theyre happy to help.

ke
Review №83

Good to have a local hardware store instead of big box warehouse store.

Ju
Review №84

Is wonderfull place have a everythinks

Jo
Review №85

Love this place, owner is super nice and very helpful. I got here all the time!

Da
Review №86

Great hardware store that seems to have everything

Ge
Review №87

If they dont have it....it doesnt exist.

Gr
Review №88

Helpful staff and great selection!

Wi
Review №89

Always good service and fulfill my hardware needs

Ba
Review №90

Very courteous, helpful. Any question answered nicely. They make sense with you--love it.

A.
Review №91

Nice staff but quite chaotic, disorganized and very outdated

Pa
Review №92

Need more space, other wise, just fine? (?) 💡✅🚶🚨😒

Pa
Review №93

Every one there is so helpful

Be
Review №94

The place is a lot bigger than it appear s on the outside. The managers there are very knowledable and helpful. You can find all your hardware needs here.

Mr
Review №95

Always helpful and pretty much has everything Ive needed!

An
Review №96

People here are helpful to answer any questions I had. Thanks!

Lo
Review №97

Nice friendly family hardware store

Re
Review №98

Friendly staff

An
Review №99

Lovely little gem in uptown

ss
Review №100

Very helpful stuff, very huge from inside and they have every thing you might think of

Information
20 Photos
100 Comments
4.5 Rating
  • Address:4654 N Broadway, Chicago, IL 60640, United States
  • Site:http://acehardware.com/store-details/00248
  • Phone:+1 773-334-7146
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:8AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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