If you just need something fast without the crowds at the big store stop here they most likely have it.

The first time I went there was fine. Second time I went there to make a spare keys, he made 2 wrong ones out of 3. I really needed those today and had no time to go back since I dont have a car. I called the store and talked to the old guy who I think he is the owner, he just kept saying to double check but of course Im calling because I tried few times to see if the new spare keys works or not and HE HANG UP ON THE PHONE! when things goes wrong he cant take it and expects the bad customer service.

Great local hardware store. Knowledgeable and they have everything!

Great selection, best customer service at any hardware store in chicago.

Great Place to pick up quick tools and equipment for the house. Shop Local

Nice small place, but its packed with items. Thats a good thing, theres plenty of selection and its much closer to me than any other hardware store. The place has character and the guy who runs it is cool.

Has everything you need. Noticed many times that items are priced better than the large big box retailer and right in the area.

A gem of a hardware store, great service, lots more available than you would think from a small store space. Will use as often as I can.

Love the old style service....i needed 2 storm windows repaired..i walked in, a nice gentleman asked what i needed, i gave him my windows and he took my name and number and wrote it on a piece of tape that he attached to the windows. then he says itll be ready Tuesday or Wednesday. he told me to give him a call wed. i called wed and said they were done. fully functional and looking good and strong....all for$20...great deal...Ive lived in the city of Chicago for 55yrs and thank God that these type of old school businesses are still around...GREAT PLACE!!!!!

This place is so helpful and has everything you could think of.I went to every store in the area looking for camping sized propane tanks and this place had them! I love supporting this business. Please check them out before going to Walmart!

Too notch customer service by professions who can really answer any question you much have.Skip the box stores and support this locally owned establishment. You won’t be sorry!

If you need a solution go here. The team has decades of experience and knowledge you cant find at a box store. Good people as well

Always helpingNo waitingFriendlyExcellent place to shop

Amazing customer service

Good sevice.nice people👍

Great service, huge selection for such a small place. Process lasted were reasonable and they have sale items. Its nice to have this place in the neighborhood. I like that they have some every day items like laundry detergent as well. A true neighborhood gem.

I just had the pleasure of working with Dennis at this amazing true value. He is truly one of kind in his knowledge and exceptional customer service. I was searching for a cylinder lock for my sliding patio door that I could not find at Home Depot Lowe’s or menards. I showed Dennis and he spent 10 minutes searching the catalog trying to find this unique lock and sure enough he did! He even took the additional step to punch out the lock opening in the handle. So impressed and appreciative. If you live in portage park and need some hardware look no where else.

Best place to get anything done that Im doing for the first time. They should do YouTube videos because they can explain the use of anything they sell. If you want to buy hardware and have questions DONT GO TO A BIG BOX STORE! GO HERE!!

Nice smaller True Value Hardware Store that is conveniently located on Milwaukee Avenue just off of Cullom. Customer service very good and prices are also good.

They are very helpful and knowledgeable. If they dont have something you are looking for they will do their best to get it into the store for you quickly. I have had nothing but good experiences here.

Excellent service and prices

He is my first stop for every household need. So much knowledge and so great to support a deserving & local small business.

Went there on Sunday and google said they close At 2pm and I got there at 1pm and they were closed wasted my time.

They always have what I need and with a smile!

Very friendly.

Alma,Dennis,and Bill...The Best.They have everything you need!

Great experience. Very knowledgeable and extremely helpful

Old Fashioned Full Service Hardware Store.... a Treasure Find in Urban Living

Oh its a true value aiight

Very Helpful, and knowledgeable .

Very good shop good customer service and above all solve my problem