I purchased a shade from this store. I was impressed by their service and when I hung it, it fit like a fine glove. Thank you.

Always friendly and helpful. Love dogs too which is a plus. Prefer to any big box. Can order ahead and some great services like screen doors etc.

In a time of big box stores, its nice to have a local neighborhood option that not only has a great selection, but knowledgeable people to help answer questions and provide advice. Its very helpful for me to check online as to in-store availability, and know exactly what Im getting. The only issue I have is that the store entrance and exit are very tight, with 90-degree turns that make it very hard to get in and out if you have any assisted or child care devices (wheelchairs, strollers, etc.) Its a seemingly little thing, but something my family must be thoughtful about before visiting, which is too bad.

Today, I had the opportunity to change from a big store to a very special, smaller but amazing in staffing and customer service! Had some issues with plumbing, I was directed by friendly cashier, to aisle 17. It wasn’t more than 30 seconds when a gentleman by the name of Joe, came to my rescue. Took his time, very patiently and always happy to find a solution to my problem! He did fix my problem, very happy with the experience and friendliness of the store employees! Thank you, I highly recommend, won’t be disappointed!

One of the diminishing number of classic hardware stores. Walk in and you are greeted and asked if you need help finding anything - and you can indeed get most anything you need for a quick repair, ongoing maintenance, or other household work.Reasonably priced and convenient. Glad they have lasted these many years!

Went to get a key cut for a car (a simple key no chip) the guy didnt use the right key blank so my trip was a waste of time. On the good side for a store of its size, it has got lots of stuff, a valuable neighborhood asset.

After having a disaster experience trying to order a grill with delivery from Home Depot, I cancelled the order and called up Ace Hardware. I was able to order the grill I wanted over the phone and arrange a much shorter delivery window way quicker than I’d been dealing with Home Depot. They were so helpful, nice, and professional from ordering through the delivery/final assembly. I will bring all my hardware store needs here from now on!!! Thanks Ace!

As I don’t drive I needed to get a large laundry/grocery cart since my other one is getting old. Luckily they had one that I bought right away because they are very hard to find especially already assembled.

Every time I walk into this Ace I am immediately greeted by someone who works their asking what they can help me find or assist with. Today I needed a gallon of paint and it was mixed and ready in under 4 minutes from walking in. I also recently purchased a gas Weber grill here. It was assembled and delivered with a smile on the exact date they said it would arrive when I made the purchase at no extra cost. I enjoy coming here for all of my household needs. The customer service is next to none.

You might look around a big box store for 5 minutes trying to find someone that can help you, or someone that can call someone that can help you. Lakeview Ace picks you up the moment you walk in the door and doesnt stop helping until your questions are all answered. The associate who helped me spent 5 minutes cutting open 79 cent rubber washers until we found the right one! Will definitely be making this my go-to hardware place!

Only reason to go to a small hardware store is the service. Service here is horrible. They wouldnt go help me find a screw.

This unsuspecting storefront hides a neighborhood gem. This store has everything. EVERYTHING. And the employees are so friendly, helpful, and knowledgeable. As soon as you walk in someone is ready to take you to the items you need. And if you have a tricky car key that 4 other adults cant figure out, ask for Jason and he will pop that cover off and have your battery replaced before you can even rip open your bag of Dots Homestyle Pretzels. Definitely recommend Lakeview Ace Hardware!

This Ace is amazing! Someone is always available to help us right when we walk in. The employees are very knowledgeable and helpful, and although the store seems small, we’ve always been able to find exactly what we need for jobs around the house.

Stopped by today and just came here to say the 2 girls working today were honestly the sweetest! Was greeted and helped right away in and out with great customer service.

Its impressive how much stuff theyve fit into a small store front. Very helpful staff

I have been a patron for 20+ years but recently had an awful experience in which I was accused of being difficult because I was unable to set up delivery of a gas grill on their terms (I work two jobs, one on shift). I repeatedly told them I was in no rush and that the item could be placed on my deck anytime to no avail. I was instead insulted by an aggressive manager (or owner) who wrongful accused me of being difficult...despite my instance that I was not dissatisfied, complaining or in any rush at all. With that I canceled my order and requested a refund in person...where I was met by the same person with disrespect and insults. I prefer to shop locally and went out of my way to support this business as most of the employees are very nice. Unfortunately I can no longer support a business that bullies and treats people/neighbors/customers with disrespect.

Best Service, Most Polite andKnowledgeable Staff. My personal Review is 10 Star.Joe and His Staff would bendOver Backwards to offer Help.Joes ACE HAREWARE STORES,SIMPLY THEEEE BEST!!!!!!!

Great service. Great prices. Awesome people.

They can get what you need from the warehouse in one day some times great service. Nice staff.

Great old style hardware store with solutions to problems you did not know you had lol! Definitely worth a visit, even if just for the $1, $2 and $5 bins!

Ive been going to this hardware store for decades now and have always found what I was looking for. This location is a refreshing change of pace from the soulless big box stores. However, bear in mind that Lakeview Ace is more about breath than depth (meaning that they have a little of everything, but not a big selection of any one item). The staff is very friendly and incredibly helpful, unlike those big boxes. Plus, you gotta love the creaking wooden floors...

Theyve got a little bit of everything, so not always exactly what I want, but everyone is so dang helpful I almost always end up getting what I need.

This place has the best customer service! I wont go to Home Depot because Im know I can find what I need right in the neighborhood!

Not like a big box stores, pack with variety of products on small footage besides helpful staff ready to help

Theyre always extremely helpful here.

Love these guys. Always helpful and knowledgeable.

Long time business in the neighborhood

Good people willing to serve and help.Glad to see Ace still around.See you soon

Classic American hardware store, super helpful.

Great to have the store in this neighborhood location. Lots of staff available to help you find what you.

Came in just at closing time, they quickly guided to tool needed, paid & out the door in minutes!

Great assistance even for the smallest hard to find item. Easy in and out.

Always a friendly and knowledgeable staff

This place is awful. I live down the street and have multiple bad experiences here. Most recently and the reason I write this review is that I bought a ladder ($85!) for a potential project in my home. I did not end up using it as I hires someone to do the work and planned on returning the ladder. However, when I went to return it - unused and in perfect condition, I was told I was unable to. Now, I understand that sometimes it can be easy to use a ladder and return it, but that should have been explained to me before I checked out. Now, I have a 6 foot ladder in a tiny apartment that was never used and I’m out $100. Thanks. A little heads up would have been nice. Never coming back.

Very small store. Seems to have just about everything you need though. They do have a key making counter in the back. Parking is not great though it is street parking that you have to pay for

I love hardware stores.

Very helpful,they you right away I was in and out with all the stuff I needed,and the Cashier was very nice..I will be going there for any little project!

Ace is the place with the helpful hardware folks and this location lives up to it. Prices are a little high but if you need something quick this is the spot. limited selection due to the store size

This is where you go when you actually need to fix something! If youre trying to decorate a new home, or plant a garden, youll be fine at a big box home improvement store. Ace, on the other hand, is the place you go when you need to replace one oddly-sized screw. Or, when youre trying to fix something, and you dont know exactly what you need. The people at Ace know what you need, they know where it is in the store, and they can tell you how to use it.

Great service. Very helpful!

They go out of their way to make your shopping experience easier

The key technician provided some of the best customer service Ive seen in a long time. He embodied the reputation I think ACE aspires to: Friendly, local/ neighborhood hardware provider. I would definitely choose this location over the big box stores for less complex items.

The best experience and high quality inventory. Very knowledgeable employees. When we do work on the north side and chicagoland we only use this location for almost everything to do our homes.. We opened a business account with no hassles a few years back. If you need it they have it if its special order they can get it!!

Good selection and well organized. Pretty large store especially given the location

Great neighborhood hardware with helpful employees, always right there and ready to help find anything.. And they usually have it!

Extremely helpful and friendly staff, easily the best ACE Ive been to.

Hit and miss... idk its a hardware store. Prices are okay... selection, being small store is kinda slim. Just some stuff to get some handy man jobs done.Helpful staff.

Glad we still have a local Ace Hardware! Would make my life much more difficult not having a neighborhood spot for all things Ace. The team working there are always super helpful as well

Great service, high prices, limited but usually sufficient-enough stock.

Great store, helpful people!

Friendly helpful staff.

Always helpful staff and a great supply of everyday hardware needs.

This place is awesome!

Fantastic, old fashioned, neighborhood hardware store. Everything youre looking for including fun, knowledgeable help. Tim the tool man would have loved it!

Went today to get a shovel so glad they had one. Clean and friendly place will come back.

Went there today because I had a drain problem -and draino, baking soda and vinegar, plunging, and using a coat hanger were not working. I asked what kind of snake-tool was best, then we went over what I had already done, and they told me to go and try the plunger again - but to plug-up the shower overflow first. They told me to do this, instead of buying something new which I was already about to do. Well I just tried what they said and it worked like a charm. They are in it to help people.

Great local store packed with everything you might need, with helpful staff that will quickly help you find it. Seasonal items up front that rotate, lots of lawn & garden and grill supplies. Home repair, paint, lightbulbs, batteries, etc. Support your local hardware store.

There is one person namedLena, she is always so friendly, helpful and always happy. I feel lucky when I see shes there to help me. This Ace Hardware is 🎶 THE PLACE WITH THE HELPFUL HARDWARE FOLKS 🎶

Excellent hardware store! Great customer service

Convenient location for this part of town. Great customer service compared to the big orange store.

Friendly people with a good knowledge of what they have available as well as good advice. Nice stock of items.

Forget the stadium-sized hardware places with orange smocks. Support a local place with a knowledgeable, friendly staff. They always seems to have exactly what I need and more.

Good service

What you expect from any Ace store - easy in-and-out with high quality tools and hardware.

Every neighborhood should have an Ace.

I like this Ace Hardware because you could find a lot of old stuff for old buildings

Friendly and helpful. A great place to get advise when you need it.

THE Nicest Employees . Wonderful service

Always get great service and advice from the knowledgeable staff here.

So grateful to have this store in the neighborhood. They have basically everything a DIYer needs for projects around the house, plus outdoor/grilling stuff. It seems like most of the staff has work experience in construction of some kind so they have been very helpful in guiding me to the right tools for the job.

So glad this established hadnt closed up. The staff is friendly and knowledgeable, and they carry items the big box boys do not. I am glad to have them in the neighborhood

Visiting and stopped in, Jason was extremely helpful and Elsa was so kind and friendly when ringing me up despite the business. Hard to find a place like this, will be back when I am in the city again!

Everyone was very nice and took care of me right away. I thanked them all.

Very nice and helpful folks.

Only place in Chicago that has kiddie pools all year round

I was visiting Chicago for the weekend and needed one item. I went to Lakeview as it was the closest independent hardware store. Store is well stocked and employees know how to help provide customer service which is a lost art in todays world.

The staff here are always extremely helpful.

Great customer service. Wish they had this kind of service at the big box stores.

Friendly staff and easy to find things

Really nice guys who really can help with whatever you need, Lots of respect for them and nice blonde girl at the register who is very kind made my day much better very happy this store is still here today

Had what I needed and it wasnt a big box store

Has everything I need!

Friendly neighborhood hardware.

Limited selection on nuts and bolts. Blue lives matter sign in front

Anything youll need quicker, faster, local merchant!!

Local hardware store with good inventory. Best place to have duplicate keys made.

Ted at the front desk was extremely helpful in directing me to the proper place to go for the washers I was looking for

Clerks who care there!

Everyone at this Ace location is extremely helpful and knowledgeable. theyre always there to give advice or a helping hand while searching for a product and if they dont have it there more than happy to tell you where one is located.

Acknowledged in a timely manner

The people working there were very friendly

The folks there are friendly and know their stuff! And the Bissell rug cleaner worked wonderfully!

Most helpful staff ever!

Ask for help and you will get great service! And they allow dogs in the store!

Great customer service

Employees are all very polite and helpful!

Im so glad to see someone took over in this location after owner Steve Stauber retired recently (his family ran the hardware store for 145 years!). A lot of neighborhood hardware stores on the North Side have disappeared in the past 20 years.

Nice people

Great local spot. Very helpful and knowledgeable.

Most of the staff know what theyre talking about. Very helpful.