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Gillman Ace Hardware
2118-20 N Milwaukee Ave, Chicago, IL 60647, United States
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Gillman Ace Hardware
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Pa
Review №1

Love this place and the staff. A real neighborhood spot. A little bit of everything under one roof. Best keys made in Logan

Er
Review №2

Great neighborhood hardware store! So happy they are here. Owner is helpful & knowledgeable & luckily had the old tub fittings I needed to complete my project. Saved me a trip to the dreaded Home Depot on North Ave where you can say goodbye to half of your day! Support local shops!

Ke
Review №3

Quick and easy to get the hardware I needed with some expert assistance unlike HD or any other Big Box. Highly recommend.

Do
Review №4

Always super helpful staff. Definitely friendlier than the big box stores. They have just about everything you could need and if they dont have it, theyll let you know where to find it.Ive gotten everything from caulk, to lightbulbs, to be keys cut here.Try them out!

Gr
Review №5

Ace is the place, for all your hard to find items, material.. When you rehab and maintain multiple units and the boss likes to keep everything old school, this is the place you want to go to get a part no one else has. Owner operated, always the same smiling faces, of course their covered by masks these days but same friendly faces any time you go there.

Mi
Review №6

A hardware store, like a hardware store should be. Personable and competent staff. Wooden floors.

El
Review №7

Theres a reason big box home improvement stores havent pushed out places like Gillman Ace Hardware. Al knows exactly what you need. From graphite spray for a sticky lock, terra cotta pots, swivel plant hooks, the BEST precision key cutting, paint, hardware, they have it all. So if you want to feel like youve just spoken to a kindly father figure who knows about every product they have, come here. Picture are from my haul from today. :)

Gr
Review №8

You know those shops that feel like home? That feel like a shred of the America we all need and treasure? That is this Ace Hardware. Need to know the type of screw to hold your barely hanging on by a thread ikea dresser together? They will advise you. Need paint? Batteries? Dish soap? Buying a new toilet? Fixing an old toilet? They have you covered and will guide you with enthusiasm and honesty. I will do everything in my being to keep this store in business.

Gw
Review №9

Staff helped me find what I needed and recommended a change to my purchase that was better!

Ke
Review №10

Fantastic place to have to pickup anything you don’t need to go to a big box store for. Need a weird screw? Ask the opener at the desk and he’ll walk you to it, you’ll be out in two minutes. Perfect hardware store.

Ro
Review №11

This is such a great neighborhood store. It has most of what you need for living in the city. The staff is very friendly and incredibly helpful.

Ka
Review №12

I love this place. Though Ace Hardware itself is technically a chain, the store is definitely more local/family-owned and I prefer to come here over bigger box stores. The owner is really helpful and knowledgeable, knows exactly where everything is, and wont upsell you - hell show you your options and let you know when the more affordable option works just as well for your needs.

Al
Review №13

Good place to visit for some of your home and apartments needs

Jo
Review №14

If you like a store that has clerks who will go out of their way to help you find the most obscure hardware item you may need (I needed a very small screw) Hillman Ace Hardware is your spot. The friendly guy who helped me really made my day! I felt like he deserved a tip because of his genial service.

Je
Review №15

Big box chains might have an infitine selection, but youll most likely find what you need here. Had a small project that I asked about supplies for and ended up getting advice on a smarter way to tackle the problem. Pretty much the ideal small business experience! They dont have 800 different brands of screwdrivers, and some things may very well be slightly more expensive, but sometimes its worth paying just a little bit extra for the expertise, the friendliness, and the confidence in knowing that youre keeping your money local.Places like these are still carrying around that spirit of an older Chicago, back when every bar was a neighborhood dive, parking lots werent really all that common, and people didnt have to go out of their way to avoid a national chain. If price is the biggest and only factor you care about, maybe youre someone that would prefer going to a chain store that looks indistinguishable from every other store in every other city. If you care about more than that, if you want to keep it local, if you prefer your Chicago to still show some character and uniqueness, then I would recommend this place.

Sa
Review №16

I was happy to find out they cut glass here. Also picked up Beige Silicon Caulk.

Mo
Review №17

Love it here, theyre always so helpful!

Da
Review №18

Great little hardware store. Always friendly and knowledgeable. Its terrible that the City of Chicago eliminated car parking in front of these businesss in exchange for a bike path. Car parking and previous bike path coexisted just fine before. I hope the city at least gave them a business tax break. HAAAA

Ra
Review №19

AL is of good sound mind but even more so, a great spirit. MOM and POP stores are the BEST.

Li
Review №20

Al and his team at Ace Hardware were great. I was coming off of a bad experience at Home Depot with a custom lock order first needing 3 weeks to ship and then ultimately being cancelled by Home Depot without notifying me until 3 days later that it was cancelled. I called Al at Ace and he was immediately helpful over the phone letting me know of a quick solution. I went in to the store where he was able to fulfill my order in 48 hours. I would highly recommend Al and this Ace Hardware!!

At
Review №21

Great services fast friendly and fully stocked. Highly recommended

Pe
Review №22

Always friendly and helpful. Gotta love your neighborhood store that do things the box stores dont!

Ed
Review №23

Very friendly staff my first time going in. Helped me find right what I needed! Older guy very friendly

Ha
Review №24

This family relic is a piece of hardware history. The staff are so friendly and the store has everything youd need in Chicago. Plus, you can order what they dont have for pickup or delivery.

Ri
Review №25

Nice to have a place you can walk to and get what you need for your home repairs.

Da
Review №26

Great help with everything I needed . I will forsure be coming back soon.

Bo
Review №27

Very helpful owner with advice and they had everything I needed.

an
Review №28

Nice store

Ad
Review №29

Kind and quick service. Surprisingly large selection of inventory. Still the best place to get quilty keys.

Ra
Review №30

They do replace class and a good job 👍

Wi
Review №31

Female employee was rude to me when I asked to pick-up order - the store was really disorganized as well. This is a dinosaur of a store that will be put out of business shortly. Man in store was nice though.

Br
Review №32

Despite what Google and their own website say, this store does not do blade sharpening. Guy at front desk couldn’t have been less helpful and treated me like I was crazy for coming in and requesting a service LISTED ON THEIR OWN WEBSITE. Showed no interest in remedying that.

Ma
Review №33

Quaint little mom and pop type place in or near Logan Park. Have a good selection but your not going to find everything here, especially higher ticket items. Good for running in to find a nail, screw, or mounting bracket you forgot. Friendly staff.

RI
Review №34

Friendly service. Had 3 screen repaired for my sliding doors, great job with fast service.

Or
Review №35

Very helpful and very nice people to deal with👍👍👍👍👍👍🙂

Da
Review №36

Very helpful and courteous. Custom service. ACE is the place for the helpful hardware person!

Te
Review №37

Personal service by a real hardware store professional!

ek
Review №38

Cute, close, friendly

Ja
Review №39

Great neighborhood hardware store! The guy at the front is very knowledgeable and knows where everything is. Great place to buy paint, get screens fixed, buy replacement glass, and anything you need for a diy projects.

Ha
Review №40

Good customer service but limited selection/small store. Mostly small items for home repairs

Cr
Review №41

I love the smell of a true hardware store. The people that work here are nice and knowledgeable. They might not have everything but they have most things. I hope this place is here forever!

Ra
Review №42

A true Mom and Pop hardware store Ace Hardware a supportive staff very knowledgeable no trouble looking for an employee they are always at the ready to help.

Di
Review №43

Really like this store besides having everything it has nice people and a homey feeling.

Ch
Review №44

Nice

Ma
Review №45

Buy local!! Family business with great people and knowledgeable info. How hard is it to ask question? Not at all. No wandering giant aisles.Do the right thing. Visit here before a big box.

Jo
Review №46

Best customer service. Really nice people that are always ready to help you with anything you may need

Ni
Review №47

I love this old hardware store! They have everything! Great canning supplies and the dude behind the counter knows exactly where everything is! They make keys that work too!!!! Go here instead of the big box stores!!!!

Ro
Review №48

They had the specialty commercial door lock I needed & gave thst personalized hardware store service you would expect!!

Ju
Review №49

Great service friendly and professional

Jo
Review №50

Great. Family run over 60 yrs. Real hardware store

Ga
Review №51

Friendly people that make the store feel like an essential part of the community

ar
Review №52

I fully support small businesses and small businesses that dont try to gauge you, even better! Love this place, went to one of the big box stores in construction and they sold me a commercial drain opener, that didnt quite work, the people her are super helpful, prices very accessible and ot reminded me of my younger days when I would shop at Ace Hardware with my pops and was his #1 assistant... *sigh*

er
Review №53

Wonderful neighborhood hardware store. the staff is very helpful, knowledgeable and friendly. i’ve been coming back for 13 years bc they’re the best. support small businesses!

Ch
Review №54

Told me to come to come to the store so he could see the product I was trying to fix. Once I get there, he doesnt need to see the product but tells me to go into to an aisle and chose a replacement part. He was absolutely no help but baited me in to coming to the store.

Br
Review №55

Thoughtful

x
Review №56

Love businesses like these. Locally-owned. Met the owners son. Had a nice chat. Got my materials, no fuss, no muss, and on my way. Its a smaller storefront compared to the big chains, obviously, but you can get the same stuff and you feel good about supporting local chicago businesses. Will always come back here...

Cl
Review №57

Alan and Linda are wonderful this store is a rare find . Not many mom and pop stores left

Ar
Review №58

Great place & Grace service. Ive been coming here for 15 years.

Je
Review №59

Very knowledgeable. Has everything you need.

Br
Review №60

The service is excellent and prices reasonable.

Al
Review №61

Great service affordable pricing on window i needed fixed and just customer service like this is hard to find family vibe I will always visit for future repairs

Yo
Review №62

Helpful and friendly!!

Ba
Review №63

Anything u need for ur home.. They have it and r very helpful..

SJ
Review №64

If you lose keys like my kid does this place is open to make you a new set. Customer service was very great and fast.

Sa
Review №65

Does what it says on the tin. Thanks for the tools/hardware and for being honest.I seem to be constantly needing things from your store, and youre always there to help!

Jo
Review №66

The staff there is wonderful!! I broke my car key that had a chip in and they were able to have me driving within an hour! The car dealer wanted $120 and with Ace I paid a little more than half..I am not a maintenance man but with their help I am now!! Thank you!

Ma
Review №67

Great service. If they dont have what you need, theyre happy to order it. Keys made here are always well-cut. Classic neighborhood hardware store.

Da
Review №68

Friendly no hassle returns I now understand why my dad lived coming here thank you Gilmans.

Mi
Review №69

Old fashioned Chicago hardware store...awesome. Owner Al is fantastic.

Pa
Review №70

Best hardware store in Logan Square / Bucktown. They have pretty much all the hardware, paint, tools, electrical, bulbs, plumbing supplies youd need, plus you get expert help - and they can do glass and screen for windows, make your keys, etc. So much easier to go here than the big box stores. Chicago needs more businesses like Gilmans.

Ro
Review №71

Small place could be organized better but they had what I needed

Vi
Review №72

Good costumer service

Ro
Review №73

Very helpful and a great store for your needs.

TO
Review №74

Old school neighborhood hardware store, which I like. Glad its in my neighborhood for now. Helpful staff also.

Fr
Review №75

Very helpful and friendly staff/owners. Will help you find whatever you need.

Je
Review №76

I got my keys cut here, and they worked great on the first try, which is more than I can say for the nightmare that is Home Depots key cutting service. It was also less expensive to boot, and the service was great.

Br
Review №77

Love this place. Always friendly and helpful

Br
Review №78

Friendly and helpful!

J
Review №79

Decent, but they really increased their prices substantially as the neighborhood has improved. This is kind of frustrating as they used to be reasonably priced.

Sp
Review №80

Nice guys. Friendly and helpful

Da
Review №81

This local hardware store is just so conveniently located (right by Bike Lane/ The Congress Theater) and awesome. Logan Sq might not have the best supermarkets, but at least we have a well stocked hardware store! Mr. Gillman (I guess thats his name?) is always in the store and always willing to help me find the right size screw or bolt. Hes also helped me brainstorm on home involvements for my many apartment projects and best of all, he cuts keys (which is always when youre in a pinch/ have guests in town). Not to mention, hes also a great conversationalist and (I think) has nice relationships with a lot of his regulars. Home Depot is fine for bigger trips involving a car, but Gillmans is ideal for stopping by on your bike to pick up one or two items that you totally need but always forget when you do the big HD trip. Thanks Mr. Gillman, youre the coolest!!

Vi
Review №82

Great service you can find everything you need

Ja
Review №83

Classic and the best homeschool help around they repair windows and screens like rockstars

ja
Review №84

LOVE this ace! I dont know what a hardware store in small town USA in the 50s was like but, my BF is 69 ands says gillmans ace is just that. Amazing customer service. They remember our names and parts and products we bought. They ask after my family and if they dont have something I need, he will order it ie tell nw where to get it. If something you buy from him breaks unreasonably fast he will refund it. Gillmans ace is like a cousin or family friend owns a hardware store! One of the very few businesses that have been in the neighborhood for decades ands still remain. I cant say enough good things about Gillman.

Va
Review №85

The salesperson was very helpful, he found everything I needed.

Eu
Review №86

Traditional hardware store. Friendly, helpful place.

Da
Review №87

Very helpful staff - will go back here again before I go to another dang Home Depot!

Ke
Review №88

Mr. Gillman is the epitome of a hometown hardware store owner. He knows his customers and he knows his neighbors.

C.
Review №89

Thumbs up for Kevin! You were a great help and made thins quick and easy!

Ri
Review №90

Friendly neighborhood place, with more than youd expect.

Da
Review №91

Good customer service, fast and cheap

fr
Review №92

Great, good people. Problem solved.

Ke
Review №93

Long live small business! I love this place.

Pe
Review №94

These guys are always helpful and always around the corner. Wish they were open on Sundays!

Mi
Review №95

Really friendly and helpful people.

Br
Review №96

Went to get a spare set a keys made. Worked in the first try as opposed to going to Menards. Huge mistake going to Menards. I always trust the small business owners. Thanks guys!!

Ni
Review №97

Really great place. I got new door knobs and a set of keys in under ten minutes.

Ma
Review №98

Very knowledgeable mom and pop style hardware store

Co
Review №99

The best hardware store

Jo
Review №100

Helpful staff and a large selection for such a small star.

Information
23 Photos
100 Comments
4.7 Rating
  • Address:2118-20 N Milwaukee Ave, Chicago, IL 60647, United States
  • Site:http://acehardware.com/store-details/02853
  • Phone:+1 773-252-5886
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8:30AM–6PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:8:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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