The best AT&T store ever made as soon as I walked in there they greeted me and help me right away with any questions I had

This store is absolutely amazing, great workers everyone is full of positive energy. I definitely recommend this store !!

Showed up at 740 to swap out a product. Guy locked the door in front of our face and when we knocked, he told us they close early to clean and lock up. I understand things changed because of covid but then you should not be advertising that you close at 8pm. He said once he logs off the computer, he cant log back in and we needed to come tomorrow. We are changing over from T-Mobile and just got our phones sent to us in the mail. Not a very good first experience with at&t. Would have came sooner but just got off work

Store is usually empty when Im there and people are are always helpful.

Friendliest att group in the area. Very helpful and knowledgeable. Gave me free internet and 400 dollars. Love this place

Out of all the AT&T stores I’ve visited this one is my absolute go to! Everyone is so nice and welcoming! I love how they enforce and encourage everyone to social distance and wear a face mask. I can’t say enough how pleased I am with my visit and business. I will be returning for all my needs! ☺️

NEW FAVORITE LOCATION! I loved everything about my visit! Staff was very friendly especially Yessina Garcia who guided me and helped me A LOT! She was patient with me and really understood what I was looking for and helped me save money! Will be back with more customers for sure!

Had a great experience at this location the reps in this store really take time to explain different options & I NEVER felt rushed or pushed into being made to buy something I didnt want. Jeffrey, Xavier & Alex were awesome at helping me pick the right phone for my daughter! Ill always go to this location as long as they work there! #great customer service

Jeffrey is the best representative in the store! We were in the store on weds. night and he was by himself running the store. Multitasking is a plus for Jeffrey. He knows what he is talking about, and handled his customers with respect and patience. Let me add,Jeffrey worked while off the clock!! If the Brickyard location did not have a dedicated, hard worker like Jeffrey, I think this location would fall out of business. He deserves all the credit! Thanks Jeffrey for your customer service!! you would be the reason my family and I keep our AT&T service.

Miguel was a very helpful person. He knew all the product knowledge and gave me great intel on the plans. Hes a great employee with terrific customer service. Not a lot of people who have patience with people. Very happy he was able to help me with my plan. Truly glad he got to help me Thank you Miguel! #greatcustomerservice

Very bad experience. I have 2 months with you and it is the worst. I went and acquired 4 lines in this store. They told me that my monthly payment was going to be $ 140 + taxes. and I have dyed problems why my bill has reached $ 320. which I went to make the claim and none of the other managers who work there have been able to solve the problem. They say I have to go to another store where the manager who sold me the lines to solve my problem is. They are incompetent because they should learn to work as a team.

Jeffery works on commission and tells you what you want to hear to make a sale. AT&T doesnt charge activation fees, he says... Total LIE!!! First bill had $120 in activation fees. I had to hound him and jump through hoops for a whole month to finally get a credit.Now my bill is almost $40 a month more than we agreed. BOGO is not true!! Its buy one get one at a discount. Completely opposite of what Jeffery told me. Will not be trying to fight this issue any longer. Dont have the time or energy to jump through more hoops.Needless to say Im stuck with AT&T because of the contract but will not be renewing and will NEVER recommend to anyone!!! One of the biggest mistakes I made was switching from Verizon to AT&T.

I’m re-writing my review. Thought this place was great but turns out that we got the run-around. Phone was sent to Texas and we had two credit checks unnecessarily ran which charged us $90 so basically nothing made sense. This is not a corporate store so if you want better AT&T customer service that actually services you with product, then find a corporate store and not an authorized retail store. In these types of franchise stores, they will soon you around and make you believe they care.

This is a third party distributor of ATT licensed products. They are not ATT.They are a communication subsidiary.I am an ATT member, and 611 can not help me with the phone I purchased here, because this store is not ATT.

September 7th I went to this store and traded in 2 iPhone 7s for 2 iPhone 10s. I was told I would get a 200$ credit on my account. Now it’s February, they took my phones, no credit, and everyone I try to call gives me a run around instead. I wish there was a no stars option 🤦🏻‍♀️Edit: thank you Miguel for finally fixing my issue 🙏🏻

I went to another location and had the WORST experience there so I went to this location. The manager Jeanette and her staff are great and very knowledgeable. They made sure to answer all my questions, saved me money and set me all up. Sending all my friends and family to Jeanette and her team.

Miguel is absolutely amazing, he came over to my house to help my mother transfer all her data from one device to the other . I’m blown away by the level of customer service he provided . He has won me over as an AT&T customer for ever !

Excellent service!! Arturo was really great at explaining all of the offers and promotions to me . He took his time and was very nice. I would definitely come here again!

If your looking for advice on product or service, talk to Miguel. Miguel knew his stuff and Celamar helped also, good people you can trust, gave me their undivided attention which makes it easier.

Great staff! They helped me lower my bill on my cable and internet and got me a $100 reward card!

The manager Xavier really helped me out. He lowered my bill and got me 3 FREE phones. Definitely will be coming back to this store.

Amazing staff. definitely coming back here for any of my other at&t questions

The representative helped me place my TV order. It was a seamless experience, quick and easy. Highly recommend.

Great time being at this store compared to stores in the suburbs. Xavi was very professional and great with listening to people. Thanks AT&T!

Rony and his team did a great job getting me a new tablet and great customer service they went over and above to make me feel like a queen!! I love these guy great service!!!

Great staff, glad they are open during these times

Great customer service by Cynthia and Xavier. Definitely recommend this att location.

Great experience at this location.Hardly any wait.Xavi was professional, quick & knowledgeable.

Great people

Went in for an upgrade, Rony helped me with my new iphone and helped me pick out a sparkly case. He was very nice and helpful.

I came in to this stored to ask a few question and came out very satisfied . manager xjavier is very understanding and helped with all I needed . explained everything with detailed. I 100 % recommend this store.

Manager Jeanette is very friendly and knowledgeable. Whole staff is very helpful and fast.

Amazing service especially from the manager Xavi . He helped me with all my issues and even got me new Tv and internet service at my new condo!! Will most definitely recommend to family and friends !!

Fredy is knowledgeable and helped me get my contacts to my lost phone. He didnt try to sell me anything. Please see Fredy, I highly recommend him.

We came to the store on Jan 8 2020 at 7:30pm. Customer service rep Kathryn was constantly looking at her clock and looked like she won’t be helping us right away. She told us that she is not able to tell us the information on any AT&T promos and that we need to go to another location to get that information. You are the AT&T rep and you can’t answer the question? AT&T is loosing customers today..

Under New Management, Miguel & Celimar are amazing !

Lazy staff. Don’t care about customers. Came to this place half an hour ago but lady who work there was busy. I asked how long I’ll have to wait and she said it’s gonna take awhile. I decided to come back later. Now she said they are closed for today although on the door it’s said they supposed to be open for another hour or so.

No help crapy deals wouldnt change my service

Great store with great people! Helpful and friendly!

Great experience here. I was in and out quickly for an upgrade. Vivian was helpful and knowledgeable.

All I can say is wow what an experience I had. had bad experience with other locations but this one took their time and definitely helped me out

Great service, these guys hooked me up with TV and Internet

Hey @artie jezyna I have been in that store many times and Ive never had a bad experience. Maybe you should try learning proper English first so that you can interact with employees better? Let me know if that works for you

All the employees here were so helpful! Every time i have a concern or want to buy anything i go here because all three girls are great!

Great Service I recommend it to everyone.

Amazing staff these guys know their stuff

Service here has always been exceptional !

Loved the staff at this store and their service!

Well kept store with efficient and knowledgeable staff. :)

Had a big problem swithing over to AT&T from T-Mobile the Manager there was all over it, took care of this problem with in an Hour.

Details not explained up front on plan. No copy of plan initially received

Great store and quick help

Very poor service. Went on a SUNDAY place is supposed to open at 12:00 at 12:40 it was still closed

Great customer service & clean store!

Jeffrey helped me setup my internet account and I will be referring friends to him !

I had great serves i tottaly recomend this place

Xavier & Jeff really helped my mother with her TV / Internet thanks fellas

Because they have good deals

Great store and great staff !

They gave me a free phone and free internet wow

Worst experience ever they should get new professional people that really want to work this is the worst AT&T store ever

Target near by has better atnt offers.!!!

Live TV while I was waiting and helped with my insurance claim.

The hours were wrong. The close at 7

I paid my bill and they helped me fix my phone !

Terrible attitude by employees if your elder folks stop by.

Great customer service !!

I will never go to that store again. Rude and incompetent employees, especially Jeanette, the manager. Totally careless of customers needs, not willing to resolve any issues. I strongly dont recommend them.

Great store !

Brilliant customer service.

Jeffrey hooked me up ! Thanks man

The representative was not helpful also he is not very customer oriented..

Expensive and rude service

Great experience.

Great Staff!

To buy a cell. Phone

Great service !

Great store !

Great help!! Awesome employees!!!

Xavi is the man !

Very bad experience staff.

My new store !

Poor customer service

Nice store

Amazing service

Clean and friendly

Amazing experience

Best people ever

Amazing Store !

The best service the best employee Rony speaks Spanish and has a charisma and excellent customer service,

The wait for service is my long and they are not friendly at all

The worst experience .. on a Sunday 3 hours so they could give me a line ... at & t fails at home I went back to return the phone I realized they gave me the wrong receipt .. they sent me to another store I went there they gave me the receipt but they did not refund my money they sent me back to this store ... and they still charged me 55 dls ... please do not balla ah this store if they have tmobile or verizon there stay

You can arrange what you need on the spot. Nice atmosphere and service.

Here they sell Direct TV and Internet! Good prices

Wow These are very good!

Excellent service

Alex is a good boy! It deserves green tamales!

Good Store!

Wow! What good guys

Bad attention