I had a whole story written out about how much I appreciate this shop and their hard work but the short and sweet version is this:As motorcyclists, we feel a sense of camaraderie with anyone that moves on 2’s. It’s one of the best parts about having a motorcycle. From waving at a random stranger going the opposite way on the freeway never to be seen again, to the unexpected conversations had in shared parking spots. Having a motorcycle makes us part of a community. When you enter this shop, you feel that. I was in the middle of a cross-country solo trip when my bike broke down 80 miles south of Chicago. I gave them a call, got my bike towed to the shop, and I was back on the road in less than two hours. If you need work done, I definitely recommend this shop. If you need friends, I definitely recommend this shop.It might’ve just been another day in the life at Motoworks Chicago but I really appreciate all the help that Jordan 1, 2, and 3 gave me.

Want to give this place 6 stars but I cant. This is hands down the best motorcycle service shop Ive ever been to. Ive had bad experiences with several other shops in the past, but never with this one. Been taking bikes here for four years now to get worked on, never had any issues with these guys whatsoever. The service reps are always a pleasure to work with, theyre great at communicating and making the entire process as smooth and easy as possible for me. They always seem to complete work at least in a timely manner, if not surprisingly quickly, even at short notice, and their work is always flawless. It seems like this shop only gets better over the years, looking forward to being a customer of theirs for many years to come. Thanks, Motoworks!

To Whom it may concern,I am writing with sheer disappointment to describe despicably childish behavior I had to endure today (11/06) at Chicago Motoworks, located at 1901 S Western Ave, Chicago, IL 60608.Being a lifelong fan of Royal Enfield, always loved riding my Royal Enfield Bullet back in India, so when it came to buy one in the US, I decided to get a Royal Enfield. With great excitement, reached this dealership on a fine Saturday morning to take a look at a brand-new Meteor 350 stellar black, immediately liked it and proceeded to the price negotiation stage.FIRST RED FLAG, salesperson quoted exorbitant freight charge, dealer prep fee, even the title registration fee; I let it pass, common tactics, I countered with a price that I thought would be fair, he refused it outright; no problem, walked out of the dealership. When I was about to get into my car, that person came running out and said manger agreed to the price, SECOND RED FLAG, thinking myself whats the need for such cheap tricks, everybody with minimum google search skill, would know the going rate for those charges, anyway let it go again, now with dented sense of credibility, walked back and proceeded to meet the Finance guy, now this finance guy tried to convince me to buy service agreement since according to him, each service would cost me $500 bucks; now that raised several RED FLAGS for me, my NEW BMW X5 wouldnt cost that much for regular servicing and here they were suggesting $500 service charge for $4,500 bike, didnt add up for me, by then all my sense of credibility for this dealership was gone, but still I would like to give them a benefit of doubt, perhaps I didnt know enough and needed to verify with some other dealers, so said I was not feeling comfortable with this deal and would like to think it over. THEN, all hell broke loose, a couple of sales persons ganged up on me, started to interrogate me whats my problem and suggested I should take the bike and take it to some other dealer if I didnt like their service fee. At this point I told them, I was not comfortable dealing with them, its not about money, its about trust and credibility, but this other sales person evidently didnt get that and started yelling and shouting in the most unprofessional manner asking me to get out of there immediately. Well, at that moment, I was more than happy to oblige and ignoring the theatrics and seemingly childish tantrum, thanked him on my way out as he held the door screaming at the top of his lungs,Anyway, I have no problem taking my business somewhere else, but such childish behavior from a person who seemingly must have seen a few winters, was literally awkward and honestly a bit laughable. Not sure if something was wrong with these folks, a bad day perhaps, I would not jump to judge anybody but still I would like to conclude, all negotiation doesnt end in success, that does not mean we cant behave in a civilized manner, perhaps there lies some scope of training and improvement, just my two cents.Again, I wish I can say even after all these, there is no hard feeling, if I take 30 mins of my day to share my experience, my feeling is evident. But still I dont wish bad for any persons or business, just hope other people may have a better experience than myself.Thanks in advance if you listen,with best regards,Tathagata Dutta

Super and the attention especial, Il come back for sure 🤙

Been a customer for 3 years or so. Bought used Vespas here. Overall, below average on service (except Roger their driver who’s great).Almost every single time I have had to chase them down for updates. Sometimes they don’t even read the intake notes on the cited issues. Costs tend to be higher than most places as well. I prob will *not* buy any other vehicle here.

Bought a used F800GS here, had a great experience. Bob and Al were awesome, helpful, knowledgeable, and no pressure. Will be coming back!

For almost two decades Motoworks has been the cornerstone of the motorcycle community in Chicago. Johnny enthusiastically shares his passion for two wheels with each of his customers. When things seem to go sideways he will always make things right when given the opportunity. The excitement is tangible as soon as you step inside the building and the care for the craft of motorcycling is evident in each of the staff. Don’t twist the throttle back with anyone else!

Jordan is the BEST for Service Management.Bob is a Killer Salesman.Their entire staff is like family!!!.Best people. Experience like this doesnt exist for motorcycle dealers in the city of Chicago anymore.Shop Here.

What kind of business do you guys run? I’ve called two days in a row because I’m interested in purchasing two bikes. And was told I would get a call back. Nothing.. I even mentioned the second time please make sure I get a call back because I was told the same thing the first day. Nothing... guess I will take my business elsewhere. What a joke.

Customer service is good. Financial department is great and answers all the questions. Sales person is not completely open with the prices. They charged higher charges(destination and prep charges). Can save some money if purchasing from other dealers. My low rating is only for the price. Other than that people are good and welcoming

I made a appointment to buy my dream bike a 2021 Royal Enfield Meteor. Jose is the best, he was my first contact and he replied to my inquiry of the motorcycle promptly with plenty of information about my motorcycle I purchased.No matter how much research you do on your dream bike I recommend you talk to a bike shop salesman like Jose, the good ones will tell you things you know and more.Big shots to Rob didnt know he worked at Motoworks hes upfront, honest and very knowledgeable like Jose. I meet Rob in 2018 and used that knowledge to buy my second bike in 2021 (like how stansparent can you get brah).I will be shopping here for the rest of my biking life and I recommend you do to.

Great shop. I purchased an 06 K1200R. I bought and paid for the bike online. Sofie responded quickly to my emails and made the process very easy. Charlie showed me around and helped me get familiar with the bike before I rode it back to Maryland. Steve even installed my throttle lock for the long ride. Overall a great buying experience with a great staff and very cool inventory.

Great customer service! Definitely worth stopping by to check out the inventory if you’re in the area. 5/5 would recommend

Im glad I came to this shop/dealership. The whole team was very nice and accommodating. My bike was due for the 600M service and on top of their busy and fully booked schedule, there managed to slot me for a wait-in service. Between sales and service, including the individual at the apparel, I give team a big 5-STAR. Wish they were closer to me as I had to drive almoat an hour in and around the ChiTown traffic.

Took a class less than a month ago passed, got the endorsement. Came in to look at bikes, no salesman pressure while Wilfred? showed us inventory, gave prices, and moved bikes around to let me sit on several bikes! Saw one I liked, but was unsure of the style because Ive never rode in traffic. Came back 2 weeks later to test ride, needed to get a feel of what type of bike I wanted. Test rider Bumpers took me across to the cul-de-sac for riding. Came back and bought it. The staff here was A1, helpful from beginning to end, answered ALL of my questions, and I had a lot! Blaine explained everything in detail, and Jim made buying my first bike a breeze!! These guys were the best. Made me confident enough to ride it home 10+ miles away.

Great place to buy a motorcycle. Bob gave me great service, answered all my questions, and went out of his way to be available for whatever I needed. The finance department was thorough, polite, and didnt pressure me at all with add ons. Appreciated it very much.

Best motorcycle dealership on earth.

Excellent inventory, excellent and knowledgeable customer service.Transaction went quite smoothly.

We went to the VIP Triumph Bonneville Icons Tour here.I had no idea that this dealer was here and if you are driving by, you will not either. The entrance is on the side street, not on Western.This is the only Triumph, Ducati and Vespa dealer in the city of Chicago.The selection of motorcycles and vespas is huge, both new and used vehicles. They have hundreds to choose from.You can have your motorcycle or scooter serviced here, purchase parts, accessories and even apparel here too.Check out their website and schedule a test drive.Everyone we met at this dealer was friendly and very knowledgeable.It was so much fun getting up and personal with all of the vehicles. I had to resist the urge to hop onto a chopper and ride off in to the sunset.

Just bought used from here and had a great experience. The place is super clean and stocked wall to wall with bikes. My salesman (Jose), was very knowledgeable and professional. They were very reasonable when it came time to negotiate and I didn’t feel uncomfortable or pressured as I have in other large purchase situations. After everything got signed, they helped my load my bike into my truck. I would highly recommend to anyone looking either new or used to give them a try.

Motoworks is an amazing motorcycle shop, conveniently located in the city of Chicago. The staff is passionate and true motorcycle enthusiasts who are there to guide you to find the bike of your dreams. They have a plethora of beautiful new bikes and scooters (Triumph, Royal Enfield, Zero, Vespa, BMW, Ducati) in their inventory as well as a wide selection of used bikes, just walking through the shop is an one in a lifetime experience. Shoutout to the service team, who strive to make sure that the motorcycles coming through the shop are well taken care of by their team of experienced and talented mechanics. Love you Motoworks!

Very nice dealership nice people will buy my next motorcycle from them look like very good service department to very professional

0 stars. They didn’t serve us or the 3 people ahead of us. Just say you are shut down.

No parking. BY APPOINTMENT ONLY! Drove 2,5 hours for nothing.

Hands down the best customer service I have ever experienced. I called Motorworks looking for more info on a 750 GS and they connected me with Bob. I could not make it out to Chicago as I am located in Grand Rapids. Bob walked me through my many questions patiently and precisely. I decided to make the purchase and Nick made the financing super easy. Approval took a matter of 5 minutes and he sent over everything that I needed to secure the purchase immediately. I finalized the paperwork on Saturday evening and by Monday morning the bike was delivered from Chicago to Grand Rapids, MI and in my driveway! Unbelievable service and great group of guys. I highly recommend.

Knowledgeable and friendly staff and a great selection of different makes.

Web site is great, shows all there bikes and parts

Great place to buy a bike! Bob Clark made it very fun experience. Gave me a good deal and even helped me load my new bmw on my trailer. Would highly recommend these people

I was interested in a Triumph Rocket 3 and spoke with salesperson, Bob, about it. I would have been traveling 5+ hours to come see the bike so I wanted to make sure it was what I was expecting. Unfortunately, it didnt work out, however, I was really impressed with Bobs candid demeanor on the phone and no-nonsense advise on the potential purchase. Truth, honesty, integrity is in short supply at most dealerships but Bob represented Motoworks very well. I will definitely keep them on my short list in my never ending pursuit of everything two-wheels.

Awesome experience buying a motorcycle here, everyone was great and helpful. Great deal and absolutely no BS. I probably asked Jose a hundred questions (lol) and he answered very patiently,. I purchased my motorcycle in store, got it delivered to home for free with no hassle. Wilfred was awesome too, he helped with chosing gear. I would definitely recommend this place to my friends.

Literally the best Motorcycle techs in the city. Pricey, but you DEFINITELY get what you pay for. Maximum honesty, and understanding from those in the craft. Would love to become their new shop dog.

Love this place everyone here is great, Johnny the owner is an awesome guy🥰, his crew spectacular, would recommend this place to anyone, they do fantastic work.

Really good service for motorcycles and sales too

Used bikes. Take advantage of people. Everything is overpriced. Tires were dry rotted and hard as a rock, belt was loose, old plugs, license plate bracket was loose and flopping around, air filter was very dirty. Didnt disclose the corrosion on the rocker boxes, primary, transmission cover or timer cover.

They always take good care of me

Had a wonderful experience purchasing my 2020 BMW RNineT /5 from the team at Motoworks Chicago. Bob Clark & Nick Sanchez made the experience seamless from start to finish. Great demonstration of product knowledge, customer experience focus, and no B.S. conversations. Shout out to Bob for going above and beyond to provide me extra information on my special edition bike and was willing to answer all of my questions - even offering up additional information I had not thought to ask about. Great team, great service, and a great purchasing experience. I will enjoy this bike down in Austin, TX when I get home - it was worth the trip to Motoworks for it.

Ive been to nearly every major Ducati dealership in the US, and I can confidently say that this location is one of the best. Very friendly and knowledgeable staff that are clearly passionate about motorcycles. Do yourself a favor and check this place out if your ever in the area. Special thanks to Danni and Blaze for being great people!

Purchased a 2019 Triumph Scrambler 1200 XC. Worked with Bob and Nick and had a great conversation with Jose. Everyone here has a clear passion for what they do. Great operation and the vibe you get when walking into the place makes you want to ride even if you werent in the market to buy a bike. From top to bottom the experience was awesome. Ordered some parts. As soon as they arrived I was contacted, they picked up my bike and knocked out the install in a couple of days. Jarrod in parts and service was great about communicating with me and Roger who picked up and delivered my bike was also awesome. This is exactly the kind of place you want to do business with. Especially if its time for your next adventure. Ride Safe....

Best Moto shop in the known galaxy

Used bike Internet sale. Tires were dry rotted and hard as a rock, belt was loose, old plugs, license plate bracket was loose and flopping around, air filter was very dirty. Didnt disclose the corrosion on the rocker boxes, primary, transmission cover or timer cover.

#DUCATI #TRIUMPH #ROYALENFIELD #CAFERACER #HARLEYBOBBER #FLATTRACKER #NCR #750SS #1198PANIGALE #DIAVEL #SCRAMBLER #VESPA #PIAGGIO #BMW #MOTOBLOT #MODSVSROCKER #LEATHERJACKETS #RIDINGWEAR #HELMUTS #MOTORCYCLESEATS #MOTORCYCLES4SALE #MOTORCYCLESFORSALE #USEDHARLEYDAVIDSON #USEDMOTORCYCLES #USEDSCOOTER #GOOGLE #D.O.C.#CHICAGODUCATIRIDERS #CDSR #CHICAGOLANDDUALSPORTRIDERS #MOTORHEADSMOTORHEADS this is the dealership we all dreamed of. Motoworks, is the location for the equipment for any level rider, including expert riders!The staff are always available to show anyone the latest Triple, last Panigale #150, or the baddest flat tracker.I really appreciate the help with customizing the Scrambler to make this my very own! Whom ever makes the leather seats there is darn good...the leather is indestructible!Dont forget Parts & Service! The parts counter will get you anything you need to keep on going down the road! YUASA and BIKEMASTER batteries, AVON Tires, Motorcycle Racing Oil. This place stocks all parts for the brands carried plus a whole lots more.May Johnny & Company help find your dream MOTO....if you dont find one in the show room, ask to look in the TREASURE TROVE in the back! Some people pretend theyre a customer just to take a look at the back room! Remember, if you cant find what the new motorcycle try one of the many gently used well maintained motorcycles FOR SALE!!!RIDE RESPONSIBLY,SPEED RACER->

Great motorcycles. Great prices. Great people.

Number 1, they are the best

Great service, great bike selection. Friendly staff, zero BS motorcycle buying experience. Thanks again to Bob, Sofie and Mike.

Great place to do business with. My salesman Bob was very knowledgeable about the bike and spent time with me going over every detail. If you are in the market for a BMW, definitely check with Bob at Motoworks.

Very helpful staff and a lot of inventory. Best in Chicagoland that I can find.

Great knowledgeable staff and good bike selection considering the BMW dealership in countryside is now closed..

Update:So these folks have worked diligently through Covid lockdown to provide essential service and sales. Great attention to fair and accessible service and efforts to keep us in the saddle and on the road. Excellent communication by all staff. Thanks for the desmo.JackSatisfying place to do business. Great stock of new and used rides. Staff helpful, and friendly. No pushy sales. Just honest folks who love motorcycles and enjoy riding, and want you to be able to do so too.

I worked with Jose, Jim, and Nick to buy my new Diavel. Everyone was great and the experience was perfect. I referred my friend to them who bought a BMW with Bob who was also great to work with.

I bought an R1250R 2020 from them that had a nail in the tire before delivery. While my bike was in the shop for a tire change, they dinged the engine and it now has a big scratch on it. when we noticed it while picking up the bike, the guy just left as if he didnt hear us. The bike is BRAND NEW and now with a big ding on the engine!!!!!!also, my boyfriend took his F 850 GS for a 6000 service and they didnt even lube his chain! The oil filter was also not tightened and therefore leaking.ITS UNACCEPTABLE. I would never do business with them anymore.

Sorry this isnt a review for parts or service but for participating in the Chicago area scene. As a prestige dealer they combine motorcycles and scoots to provide a Scooter Friendly establishment. Real Vespas available here.Prior gymkhana was a blast. Motoworks represents in Chicago. Recent Toys for Toys viewing party,open to public, with homemade breakfast pizzas, nibbles and hot and cold drinks was unbelievably generous, thanks!When Im ready for a Ducati, I know where Im going.

Bought a Triumph with them, trading in an older motorcycle. Working with Jim and the team was an absolute pleasure. 100% satisfied.

Great place

Really nice sales people, would definitely purchase from here, but the service department are prqctically criminals. Dont care about you or your ride, just want money. Impersonal group. Go to scooter works for any bike repairs/service needs you may have.

Really professional and helpful!

You guys do work on the gold wings right

Thanks for making me come over and waste my time.I came over to dealer after receiving invitation by email and was told to see showroom I need to schedule appointment or look at inventory online.With customer service like this I am definitely not interested in doing business with you.I also need to mention there is no parking and the dealer is in a very sketchy part of town with high crime.

They wouldnt answer the phone

Great sales folks and great service team. I recently purchased my Ducati and was unhappy with my local dealer. I drove an hour to work with Natalie in service. I emailed her and explained my issue beforehand. She was able to verify my information, and set up an appointment all over email with me. Once I was there, I walked into a very clean, organized, and friendly facility. Everyone was great to work with. Natalie in particular explained everything very well, and is the best service writer I have worked with. When I came to pickup my bike, she even explained adjustments and features that had not been explained to me before. I will continue to drive an hour out of my way to work with Natalie.I returned that same weekend with a friend to purchase a bike from Blaine. Blaine was incredible to work with, and we will certainly be returning to work with him in sales in the future!

This review is dated by about 6 months, but the level of service and professionalism I received from Motorworks Chicago was excellent. During a routine maintenance and battery change, I noticed a scuff mark that appeared to be from a power tool upon receiving my bike. I asked if this happened during the service (genuinely not knowing when/where it occurred) and they apologized, and offered me several options to make it right.Admitting I didn’t know if it was pre-existing or not, they maintained that they should have documented it upon accepting the bike, and would still take care of it in any form I chose. While I have since moved and may not be able to take them up on this very generous offer, I wanted to share my experience with anyone who is weighing their options for service. This place is a real gem - would absolutely do business with them again.

I love Motorworks! Great people, great service, great products and events!

Employees aren’t considerate of the residential parking or the residents.

Great motorcycles and people. Bob was great to work with!

Very friendly, knowledgeable sales team! Great people to work with.Their service team is top notch- knowledgeable, experienced, and trustworthy. I cant recommend these guys highly enough!

A Hole package incredible experience, since the moment I Said hello at 8 Am when they not even open yet, until I left after a full Ducati service. 👊 ❤️Great Service, Very profesional, and Fun all the time.....they treat you like Family ..... and made me feel like at Home .. !!!!🙌🙌🙌

What a place .... Fantastic..the whole crew is helping,and willing to go the extra mile to help you ...From the owner, to mechanic crew and sales(Danny) ...its all a great atmosphere..I wish I can just live there ...

GREAT ownership, service, people, products - you cant go wrong here. This is how a motorcycle dealership should be, its like dealing with your friends.

Great place with a great staff. Seems like no matter how big or busy they get, they always make you feel welcome. Service staff is outstanding. Every time I go here i get excited about riding again.

A great place to service your motorcycle or scooter. Awesome selection of motorcycles and scooters at location. One of Chicagos finest motorcycle dealers.

Jimmmmmmmm. Youre the best. And Im loving my new Royal Enfield. Thanks for the laughs and excellent service. Everyone I interacted with at the shop was super nice. Thrilled with my purchase.

First class experience!I worked closely with Jim McLaughlin and he was great! They are located in Chicago and I am in Texas and at no point during me looking for a bike did he come off as a pushy salesman. I was looking for a very specific bike that was close to Texas and every dealership I went to the salesman were trying to get me to close the deal without knowing everything about the bike. Jim took his time to tell me everything he knew about the bike and he even sent me a personal video of him showing the bike because I was unable to see it due to me being in Texas.Jim and the whole team from MotorWorks Chicago is what other motorcycle dealership should strive for. Wish we had more dealerships like them in Texas!Thanks Jim!

I walked in happy to search for a new bike with 7k in cash expecting for some one to attend me never once did they bother to ask me if I needed help, they should have a sign saying No Colored People Allowed, Racist place satay away..

For an upscale marque motorcycle shop, Motorworks grown-ups need to pay attention who staffs their face-control tent (Danny, you said?); this is a buyers market. Cheers and rubber side down, always, --Alex

Do not buy from Motoworks Chicago!!! Bad experience!!! Before the pandemic I walked into the dealership and no one approached me, no one asked if I needed help, I sat on a few bikes an left. I had to walk all the way to the front to ask a question. Weeks later i emailed them and they wanted roughly $2,500 over the msrp on a street triple RS for a total out the door price of roughly $14,700. They did not justify the $2,500 other than tax, title, and fee’s. This dealership doesn’t want to make a deal. This dealership isn’t trying to make money. It should have stopped there. I later on Facebook had to block Zachary Stern because he was interfering with a public post I made on street triple RS owners. He was very disrespectful and after a little research discovered he was an employee at this establishment. Then he continued to threaten me by “hoping I don’t cross his path.” Motoworks as an establishment needs to do better.

I had called earlier in the day to inquire about a particular item. They let me know they had just one on hand and would set it aside for me. Due to the pandemic entry was by appointment only. I was met at the door with my purchase. And they suggested I call back and make an appointment for a tour of the facility. As Im looking to upgrade my motorcycle I will be doing that soon.

Followed up with the shop multiple times on buying a motorcycle. The shop didn’t return any calls after speaking to a sales person in person and over the phone. Called and spoke to the manager and he said “yeah there are many of you that call in and we just can’t get back to everyone”

Abysmal experience. Didnt return any of my calls for a week. Game me wrong information about financing. When I came down to the dealership, they were keen on kicking me out rather than selling me one.

Semi decent bike selection...and very poor customer service! Walked around for 30 minutes and not even one person looked at me for service. Oh well! Wouldnt waste my time and money in this place.

GREAT SELECTION OF BIKES, EXCEPTIONAL SERVICE, BOB ITS A HARDCORE BMW ENTHUSIAST SO YOU WILL FEEL VERY COMFORTABLE PURCHASING A BIKE FROM THIS GREAT SHOP. I WOULD RECOMMEND CHICAGO MOTOWORKS TO ANYONE, SO NO NEED TO GO SHOPPING AROUND !!! SUPPORT YOUR LOCAL DEALER ! :)

Just purchased a great bike for a great price brand new! Thank you to Bob and everyone at BMW And triumph! Also got 3 free T-shirts!

I have had my motorcycle serviced here twice and have used their towing service for my bike as well. Each time they have exceeded my expectations and would recommend to anyone.I unfortunately had to have a few major services on my Daytona this past year. The service department is great and they worked with me to find the right options and solutions.In addition to this, their tow service is fantastic. Really friendly and helpful. They helped me load up my bike for a move out of state and didnt charge me. I would make a point to go out of my way to come to Motoworks Chicago. Really great team. Thank you everyone!

Don’t let the outside fool you. Way bigger than you think! With a major selection of used and new bikes of all different manufacturers. It is nice having a Ducati dealership in the area that is close to downtown. The staff is great and knowledgeable plus their service department is out of this world. I’ve been to a lot of motorcycle dealerships not many like this.

I met Johnny at a track day and he was super cool. Because he treated me so well, I promised him I would buy my next bike from Motoworks. Well, his staff made it very easy to fulfill my promise. They were friendly, accommodating and knowledgeable. They had a no pressure sales tactic attitude and they did everything they could to make sure my first Ducati purchase was the best ever. I will definitely repeat.

I’ve purchased two motorcycles from Motoworks and would buy a third. They take care of their customers, even if it means putting in extra effort after the sale. Honest shop with friendly, professional staff. Highly recommended.

Amazing knowledgeable staff from the moment you enter greeting you. Great selection of new and used. I loved this shop so much, didn’t want to leave even after purchasing my supermoto!! Couldn’t be more thankful!

I had an excellent experience here. Found them through Cycle Trader and they responded to my request very quickly. Negotiated everything before I came in, then when I went to pick up the bike everything was in order and just as-described. The entire staff was courteous and enthusiastic, would highly recommend!

Super friendly and knowledgeable staff! Wish they had more used motorcycles for sale.

Great people with fair deals. Ive bought 2 bikes from them in the last year and am treated well every time I visit.

Huge shout out to everyone in the shop today who made my first motorcycle purchase feel welcoming and low stress. If you need a bike in Chicago this is the place to go!

Jose is very helpful and patient, even during covid

My husband and I have always had positive experiences at Motoworks. The staff is friendly, knowledgeable and never makes you feel rushed. We have had our bikes in for service and have nothing but positive feedback from our experiences. Walter worked on my BMW G310R, installing an engine guard, top case, tank bag and checking the computer system. The result was about as picture perfect and could be, I could not be happier. My husbands Ducati Super Sport S had some recall work work performed by Jonathan as well as frame sliders installed. Again, the work was top-notch. You can always tell when people care about the quality of their work and the people at Motoworks certainly fall into that category. Natalie always takes incredible care of us, she is professional, knowledgeable and friendly.

Great service and staff! Show room is nicely laid out. They do have some additional variety of bikes in the used section, but I just wish they had a little more. I understand they are a Ducati and Triumph dealer, but they could benefit from offering additional makes, being that they are one of the FEW actually motorcycle dealers in the city.They also put on some great events for the Chicago motorcycle community.

This is the probably the best European Motorcycle shop in the City and dare I say one of the best in the country! Everyone is very nice and welcoming Its not hard to find a great deal on a bike here and they are super helpful and transparent with financing and coverage, making your purchasing experience stress free as can be. They have a great service department as well and are generally very quick.

Employees aren’t professional.

Outstanding customer service, exemplary service department, and great overall shop! I bring my BMW R1200C here for annual service and they are always very helpful, responsive, and professional. I recently got a flat, they picked up the bike, got it fixed and ready to be back on the road in no time!

In town from Atlanta, decidedly to check them out. I liked the logo. Such a neat layout when I walked in, immediately someone said first time in Motoworks? From then on a tour, coke and great discussion on my passion, bikes. I liked the old industrial building. Amazing collection of customer bikes and displays of new Triumphs and Bmws. Ask for Charlie, passionate for customers and they listen.👍🏿Worth the visit, T shirt, and memorabilia to look at.

Neat folks.Great store.Super friendly.Very knowledgeable.

Great place, great service. Thanks for the motorcycle!

Went in several days ago to look at the Ducatis. Was greeted by a Charlie I believe. Upon discussing bike options and pricing, they had the nerve to tell me I should consider a cheaper alternative I have never felt more embarrassed. Another consultant standing a few bikes over smirked as I felt like breaking down. I will not be returning here for sales or service neither will any of my friends. Very unprofessional and very heart broken.

Great dealership. Outstanding product lines, friendly, competant customer service, fun location and showroom.